deom of bench marking training presentation kit

8/9/2019 Deom of Bench Marking Training Presentation Kit

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M117- DEMO OF BENCHMARKINGTRAINING PRESENTATION KIT

Buy: http://www.globalmanagergroup.com/benchmarking.htm

www.globalmanagergroup.com E mail [email protected] Tele: +91-79-2656 5405 of 5

No of slides: 270

The entire presentation kit is having 2 main directories as below.

Benchmarking

Presentation(Power point Slides)

Literature(Word Files)

Programs

01 Introduction 02Types of benchmarking 03 Partner selection 04 Steps 05 Methodology 06 Benchmarking strategies 07 Do’s and doe’s not 08 Benchmarking award 09 Internal audit

10 Benchmarking effort 11 Example how to bench 12 Ac uisition benchmarkin

Case study-1 01 Introduction 02 Types of benchmarking 03 Partner selection 04 Stages 05 Methodology 06 Strategies 07 Do’s and doe’s not 08 Benchmarking award 09 Internal audit 10.A endix

Chapter-1.0 CONTENTS OF BENCHMARKING TRAINING

PRESENTATION

http://www.globalmanagergroup.com/benchmarking.htm







PART-1 Topic wise Number of slides in PresentationPart A Programs

Sr. No. Title of Slides No of Slide

1. Introduction 352. Types of benchmarking 40

3.How do you select suitable benchmarkingpartners?

12

4. A five-stages benchmarking process 22

5. Benchmarking methodology 31

6. Benchmarking strategies 10

7. Benchmarking do’s and don’ts 05

8. The best practice benchmarking award 05

9. Example: benchmarking efforts 09

10. Example: how to benchmark 29

11. Acquisition benchmarking 09

12.Questionnaire used during benchmarking of development / innovation process

11

Part –B Workshop

Sr. No. Title of Slides No of Slide

1. Case Study-1 18

2. Workshop 34

Total No. of Slides 270

PART-A Presentation: -

Under this directory further files are made in power point presentation as per the

chapter listed below.• Topic wise Power Point presentation in 12 modules as listed below.

1. Introduction

It covers what is, why and how benchmarking, types, what cost to be incurred, principles, keysuccess factors and few examples with understanding manner,

2. Types of Benchmarking

It covers different types and how applicable with examples and proper methods, with advantagesand disadvantages, process and what type of tool used for benchmarking in detail.

3. Partner selection

It covers how do you select suitable benchmarking partner and detail methods for that describe in

detail.

4. Steps

It covers five stages for benchmarking describe in detail stepwise process with using models andproper guideline describe in details.

5. Methodology

It covers methodology, how bench marking is done, steps for that describe in detail.








6. Benchmarking Strategies

It covers strategies making process, factors influencing the decision-making process, criteria andbenefits related to that describe in detail with example.

7. Do’s and doesn’t

It covers do’s and doesn’t and guidelines for benchmarking with proper manner.

8. Benchmarking awards

It covers steps for how entering in benchmarking award and winning this award.

9. Internal audit

It covers process of auditing quality systems, role of auditing systems, formats and example for that describe in detail.

10. Bench marking effort

It covers example bench marking efforts overview, processes describe in detail.

11. Example:

It is related to benchmarking process describe in detail.

12. Acquisition Bench marking

It is related to acquisition benchmarking process with balance scorecard and performancemanagement describe in detail.

Case study-1

It is related to web server benchmarking describe in detail.

PART- B. Literature:-

This topic covers write up for the ready reference to the trainer for understanding and reading.

Chapter No.

SECTION

1. Introduction

2. Type of benchmarking

3. Partner selection

4. Stages

5. Methodology

6. Strategies

7. Doe’s and doesn’t

8. Benchmarking award

9. Internal audit

10. ANNEX-1








Global manager group is a progressive company and promoted by a group of qualifiedengineers and management graduates having rich experience of 20 years in ISOconsultancy and management areas. The company serves the global customers throughon-site and off-site modes of service delivery systems. We offer a full range of consultingservices geared towards helping all types of organizations to achieve competitiveness,certifications and compliance to international standards and regulations. So far we hadmore than 900 clients in more than 35 countries. Our ready made training andeditable document kit helps the client in making their documents easy and makethem complying to related ISO standard faster.

1. Our promoters and engineers have experience of more than 900 companies globallyfor management training, ISO series consultancy. We had clients in more than 35countries.

2. Highly qualified 40 team members (M.B.A., Degree engineers) and owner is having richprofessional experience (since 1991).

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Chapter-2.0 About Company








3.1 Hardware and Software Requirements A. Hardware: -

• Our document kit can be better performed with the help of P3 and above computerswith a minimum 10 GB hard disk space.

• For better visual impact of the power point documentation you may keep the setting of colour image at high colour.

B. Software used in Documentation kit • Documents written in word 98 and window 2000 programs. You are therefore required

to have office 2000 or above with word 98 or above and power point

3.2 Features of Training kit: -

• Contains all necessary documents as listed above and comply with the requirements of latest management concepts and more than 1000 man days (9000 hours)

• Written in Plain English

• It will save much time in typing and preparation of training material and slides alone.

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• Developed under the guidance of experienced experts having experience of more than200 companies’ latest management system implementation globally.

• Provides model of a Management system that is simple and free to establish themanagement concept in the laboratory.

Chapter-3.0 USER FUNCTION





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Why should I benchmait is important be clear on why you are b

Reasons for benchmarking inclu

– Understand, improve or compare your pthat of peers.

– Justify new investments or changes in s

– Support cost-cutting recommendations – Identify cost areas or functions that are

or overperforming

– Track and monitor performance

– Business Case for New Technologies

– Prove efficiency and effectiveness

– Establish a quantitative baseline for sou

– Evaluate outsourcing deals




Advantages of benchma

Benchmarking is a powerful managment tool

because it overcomes "paradigm blindness." Pcan be summed up as the mode of thinking, "thebest because this is the way we've always done

Benchmarking opens organizations to new mtools to improve their effectiveness.

It helps crack through resistance to change other methods of solving problems than

employed, and demonstrating that they work,being used by others.




Cost of benchmarkin

• Visit costs

This includes hotel rooms, travel costs, meals, a t

labour time.

• Time costs

Members of the benchmarking team will be

researching problems, finding exceptional companiand implementation. This will take them away from

for part of each day so additional staff might be requir

• Benchmarking database costs

Organizations that institutionalize benchmarking

procedures find it is useful to create and maintain a

practices and the companies associated with each be




Key success factors

Seek change and be action-oriented.

Be open to new ideas. Know yourself before you attempt to know o

Focus on the improvement of practices.

Introduce and maintain discipline.

Put resources in place to get the job done rig

Gain senior management support.

Allow sufficient time to do the job.

Secure funding for this year and commitmen

Involve your best and brightest people.

Reward those who participate.

Ensure adequate communications about the

process, limits and uses of benchmarking.




What is benchmarkin

Benchmarking is the process of determin

very best, who sets the standard, and wha

is.

Who's best? How good are they? How d

good?

Exa.

In baseball, you could argue that seven con

Series Championships made the New Yor

benchmark.




• Competitive – (compare to other similar industries)

• Functional

– (compare to non-industry doing the sa

• Internal

– (look for the best practice within your i

• Generic

– (compare the basic level of an a

organizations with a process that activity)

Types of benchmarkTypes of benchmark




Benchmarking :-

stages of

improvement

World class

Recognized as the best

Even in other sectors

Best in class

Exceeds customer expectatio

competitors and has clear com

Efficient

Meets all internal requirements for cos

asset utilization,cycle-time and measu

Incapable

Is ineffective , inefficient and at the risk of failing.

Needs major redesign

Effective

Satisfies all customer requirements




How can i select benchmarkin

Best practice companies you have chosen as ben

Site visits are important to gain an in-depth understandinprocesses of the best practice companies you have cho

partners.

Steps:

· Send letter to quality director, manager of area you wish

human resources function.

·Follow up with phone call to explain the reason for the prand to indicate the business process and issues that are the fo

· Obtain agreement from target partner on the conditions of t

· Plan the visit.

· Develop site visit strategy and questionnaire.

· Conduct the visit in a professional manner.. Be sure to st

objective of the visit is to get answers to your questions - it's no· Return some value to your host - it is usual to excha

benchmarking visits.

· Feedback to host company, thanks, etc.




A five-stages benchmarking

Stage 1: Planning the benchmarking proj

Stage2: Form the benchmarking team

Stage 3: Collect the necessary data

Stage 4: Analyzing the data for performa

Stage 5: Take action and recycle the pro




(A) Contribution to business results

(B) Contribution to customer satisfaction

(C) The future potential of each process

(D) The contribution to competitive

advantage

(E) Current performance of the process

(F) Threat if the process is not improved

(G) The process resource requirements

(A) Level to TQ im

(B) The generic n

(C) Relevance to

individuals

(D) Availability of

partners

(E) Process inform

(F) Willingness to

(G) Perception of

capability

Strategic

ImportanceEase of bench

Strategic importance and

ease of benchmarking

matrix

Analytical system for the selection

processes for benchmarkin




A. Identify processes to benchmark

• Select processes to benchmark.

• Measure current process capability.

• Understand detailed process which needs improve

B. Select organization to benchmark

• Select organizations which perform your process.

• Compile a list of world class process parameters.

C. Compile the required information

• Develop a detailed questionnaire to obtain desired

• Obtain the desired information. The information from various sources internet, trade jour

associations, benchmarking centers, industry puexperts, libraries etc.

Benchmarking methodo(continue)




Benchmarking do’s and d

• Do’s Get management commitment before startin

study

Use research to learn about the companies y

Know your own process thoroughly beforcompanies to benchmark

Identify and involve everyone who might bstudy

Keep communication flowing during the stuteam members and the process owner

Identify important metrics relating to the proc

Implement improvements identified by your s

Identify savings

Benchmark to learn. You can learn somethin






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Chapter-4.0 BENEFITS OF USING OUR TRAINING KIT



