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Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division Director Monday, February 28, 2011

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Page 1: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Department of Health and Social ServicesDivision for the Visually Impaired

Joint Finance Committee HearingFiscal Year 2012

Robert L. Doyle, IIIDivision Director

Monday, February 28, 2011

Page 2: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Delaware Health and Social Services

Overview & Accomplishments

Mission “ Working in partnership with Delawareans who are blind or visually impaired empowering them to be self-sufficient”

3,031 Identified Blind/Visually Impaired Delawareans on the RegistryYoungest is 7 months oldOldest is 109 years old

Leading Causes of BlindnessMacular Degeneration (34.45%)Glaucoma (7.94%)Diabetes Related Vision Loss (7.89%)

Page 3: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Delaware Health and Social Services

Overview & AccomplishmentsDVI Employs 113 individuals

35 Percent of our total employment base are blind/visually impaired individuals

Revenues/Funding SourcesState General Fund Appropriations $3.20MVarious Federal Grants $2.02MOther Appropriated Funds (Donations, DIB & BEP) $2.90M

Page 4: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Delaware Health and Social Services

Overview & AccomplishmentsDVI Provides a Continuum of Services from Birth to Death

Programs include:EducationIndependent Living ServicesTechnology AssistanceOrientation and MobilityLow Vision Evaluation and TrainingVocational RehabilitationDelaware Industries for the BlindBusiness Enterprise ProgramInstructional Material Center

Page 5: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Delaware Health and Social Services

Overview & AccomplishmentsEducation• 255 students are currently being served by teachers for the visually

impaired and County Resource room staff• Provide consultation to families of infants, toddlers, and school age children• Provide consultation to school personnel on student needs and

accommodations• Provide instruction in reading Braille• Provide instruction in the appropriate use of Assistive Technology in the

classroom• Conducts learning media assessments• Conducts functional vision assessments• Aids in the identification of rehabilitation technology• Advocates on behalf of students for the Individualized Education Plan

Page 6: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Delaware Health and Social Services

Overview & Accomplishments

Independent Living Services

Provides:• Independent Living Skills Training• Low Vision Services• Sensitivity/Vision Simulation Training• Training to individuals, groups & organizations

Page 7: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Delaware Health and Social Services

Overview & AccomplishmentsVocational Rehabilitation

• Provided a variety of services over the last twelve months to 258 Job Seeking Consumers (27.9% increase).

• Assessments, Financial Assistance, Rehabilitation Technology, Job Placement, Vocational Counseling, Job Retention and other services.

• Increased employment outcomes by 71% in FFY 2010 in the following employment areas: Teacher, Electrician, Global Product Line Manager, Pharmacist, Web Designer, Produce Clerk, and Mess Hall Attendant to name a few.

• Three non-profit organization partnerships resulting in 4 newly created positions.

Page 8: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Delaware Health and Social Services

Overview & AccomplishmentsDelaware Industries for the Blind

Employment options for the blind and visually impaired throughDelaware Industries for the Blind require various skill levels:

Leadership/SupervisoryCustomer Service RepresentativesProduction of Promotional ProductsJanitorial ServicesEngravingEmbroideryMarketing/SalesCall Center Services

DIB achieved ISO 9000 Certification in Fall 2010

Page 9: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Delaware Health and Social Services

Overview & AccomplishmentsBusiness Enterprise Program

Provides entrepreneurial opportunities for the Blind and Visually Impaired

• Cafeteria Operation Management FFY10 Sales $755.4K• Vending Machine Operations FFY10 Sales $1.06M • Expanding into further markets

Page 10: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Delaware Health and Social Services

Overview & Accomplishments

Instructional Materials Center

Provides instructional materials to students and the visually impaired community in alternate formats.

FY 10Braille - produced 18,733 pagesLarge Print - produced 58,799 pagesAudio – produced 106 tapes

Page 11: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Delaware Health and Social Services

Trends and Performance Measure Indicators

89%98% 95% 96% 98%

0%

50%

100%

Percent of Consumers Satisfiedwith DVI Services

Page 12: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Delaware Health and Social Services

2.46 2.18 2.47 2.50 2.70

0.001.002.003.004.00

FY 08 FY 09 FY 10 FY 11 FY 12

Delaware Industries for the Blind Gross Receipts (in millions $)

Trends

Page 13: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Delaware Health and Social Services

Trends

INCREASED TECHNOLOGY DEMAND

Increase in requests for:• Web-based reading material• Digital books for downloading (changing technology)• Scripting to make state and business computer systems work

with Assistive Technology Software programs like Jaws and Zoom Text

Page 14: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Delaware Health and Social Services

FY 12 Governor’s Recommended Budget

Base adjustments• ($32.6) Reducing summer coverage of 2 - 12 month teachers;• ($105.1) Switch to NSF one Teacher Salary; • $78.9 Switch to GF one Teacher Salary;• ($18.8) Switch to 50% NSF for Casual/Seasonal;• ($40.0) Complement Reduction for vacant Admin Specialist I

position.

Page 15: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Delaware Health and Social Services

Challenges

Identifying blind and visually impaired Delawareans who

are unknown to DVI.

Increasing awareness of the medical professionals to

register patients with the Division for inclusion on the blind

registry.

Page 16: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Delaware Health and Social Services

Challenges

$1,034.7$789.7 $755.4

$1,195.0 $1,119.2 $1,067.0

$0.0

$500.0

$1,000.0

$1,500.0

█ BEP Cafeteria Sales

█ BEP Vending Sales

Page 17: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Delaware Health and Social Services

Challenges

Increasing the awareness of Employers (public and private) to the

Abilities of Blind/Visually Impaired Workers.

Overcoming some attitudinal dispositions about hiring blind/visually

impaired Employees.

Scripting to make state and business computer systems work with

Assistive Technology Software programs like Jaws and Zoom Text.

Page 18: Department of Health and Social Services Division for the Visually Impaired Joint Finance Committee Hearing Fiscal Year 2012 Robert L. Doyle, III Division

Delaware Health and Social Services

Thank You!