Designing Enterprise Applications for Speed and AgilityCharlie MerrowCEO – Merrow Sewing Machine Co.@Merrow_Machine

Rod ButtersPresident – Kenandy, Inc.@Rod_Butters

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Merrow: A Case Study in Agility• Established in 1838

Gunpowder 1838-1857Textile Mill 1848-1892Sewing Machines 1875-2014Branded Stitching, Apparel, Hardware, Thread 2012-2014

• Today Merrow manages 6 brands in four product categories, with sales in 68 countries world wide

All on the Salesforce1 Platform!

•Salesforce + Kenandy+ 10 other applications•The platform allows Merrow to quickly map new business processes to software

•The management and execution of this work is not-technical.

•Because of the technical foundation we quickly developed and invested in new businesses

An example

• Merrow Domestic Mail Order Repair

• Planned, Designed and prepped for over two months

• New objects built, workflows added and automated – in less than one week.

• Fully integrated with Opportunities, Sales Orders and Reporting

• Matthew Cate– Brown University, BS & BA, Neuroscience & Art-

Semiotics– Roger Williams University Law School, JD

• At Merrow:– Admin for Kenandy & Sales Cloud– Workflows and new objects for new business ventures

• Benefit of the platform– Translate understanding of the business process into

working applications

Meet our Salesforce Admin …

Kenandy Cloud ERP Platform

Reporting & Dashboard

Multi-Tenant Infrastructure Scale & SecurityAnalytics Multi-Language Open IntegrationBusiness Process

Workflows

Shared Metadata

Procure-to-Pay Planning & Production Global FinancialsOrder-to-Cash

Wide-Body ObjectTM Data Model

Customer Developed Applications HCM Shipping

DocumentGeneration

ProductLifecycle

Management

SOAP REST

ExternalIntegrations

MES

Shop Floor Control

Business Intelligence Configurator

Warehouse& Distribution

Field Service On-Prem ERP

Reporting & Dashboard

Multi-Tenant Infrastructure Scale & SecurityAnalytics Multi-Language Open IntegrationBusiness Process

Workflows

Shared Metadata

Database App Server Messaging ToolsCompute Storage Network Data Center

Why Replace current ERP?

Support of mobility

Collaboration with business partners

Lower overall costs

Support of business innovation

Ability to focus resources on more important projects

Faster delivery of new features

Speed of implementation

Business agility

1

0.62

0.63

0.67

0.68

0.69

0.7

0.71

0.75

Percentage of firms that rated the following benefits as important in their firm’s decision to use SaaS

Source: Forrsights Software Survey,Q4 2013 (1,417 Respondents)

Traditional vs Cloud ERP Implementations

Hardware Sizing

Software Download Install Convert

DataDefine

Requirements Configuration Config #2 UATCRP

Config #3

CRP

10-18 months for Phase 1

Min. Team – DBA, BI Team, Tech Report Consultant, Tech Consultant, 4 Bus Consultants, PM (8-11 people)

Agile Build UAT

CRP

CRP

Agile Build

3-6 months

Min. Team – SF Admin, Tech Consultant, Business Consultant, PM (3-4 people)

Convert Data

RequirementsTrain

Traditional

Cloud

Why Is Kenandy Different?

Simple & Powerful• Consumer-like experience• One integrated system• Wide-body objects™• Built-in social, mobile

Complex & Limited• Hard to Use• Many separate applications• 25,000 – 65,000 tables• Bolt-on social, mobile

Flexible & Fast• Fast, agile implementation• Always up-to-date• Configurable business processes• Built for rapid change

Slow & Brittle• Slow to implement • Painful to upgrade• Hard-coded business processes• Change breaks processes

KenandyTraditional ERP

Architected for Agility

Elastic Cloud Infrastructure

• Scalable• Secure

Wide-BodyObjects

Reports

Dashboards

WorkflowFormulas

Social

Mobile

• Change once, change everywhere

• Clicks, not code• Upgrade with ease

Bring the Business Logic to the Wide-Body Object

Wide-BodySales Order

ObjectDimensionality

& Volume

Substitutes & Blocks

New Product Allocations

Pricing Tiers & Promotions

Load Optimization & Consolidation

Credit Check

Planning, Production, Distribution In A Traditional ERP• Brittle business process in module-to-module communication• Data scattered across many tables with different representations• User experience crosses many module screens

Planning Module

Demand Forecast

Installed Base Module

Installed Base

Product Warranty

Device Repair Record

WMS Module

Material Ship

Material Pick

Pick Transactions

In Transit Freight

Inventory Module

Inventory

Material Supply

Material Demand

WIP Supply

Lot Serial Genealogy

Receiving Supply

Soft Allocations

WIP Transactions

Inventory Transactions

Receipt Transactions

In Transit Supply

Wide Body Objects for End-to-End Processes

Plan Work Order DestinationPallet LotSupplier Lots

SKIDs To Be SKIDs Actual SKIDs History

The Benefits Of Elasticity: Anytime Processing

• Traditional ERPs• By Day: Transaction Machines• By Night: Batch processes for analysis and planning• Requires complex after hours batch processing

• Kenandy on Force.com• Everything ALL the Time!! No outage window! • MRP and transactions can run concurrently• Run process automation any time! No more batch!• Real-time access to information!

Point And Click Agile Innovation Cycle

EVALUATE• Reports• Dashboards

CREATE• Objects• Processes• Screens