designing health-care experiences - rox2014 ignite talk
DESCRIPTION
This presentation provides inspiration and insights into current and emerging health-care experiences. ABSTRACT: UX and Interaction Designers, combined with Participatory Design strategies, can shape relevant, potentially life-saving health-care experiences. Experience Design inspiration.TRANSCRIPT
DesigningHealth-careExperiences
Mark A.M. Kramer | @MAMK© 2014 Mark A.M. Kramer | @MAMK
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2014 RoX | Ignite Talk
Exploring the role of experience / service design in shaping humanized health-care experiences
© 2014 Mark A.M. Kramer | @MAMK
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AbstractThis presentation provides inspiration and insights into current and emerging health-care experiences
© 2014 Mark A.M. Kramer | @MAMK
ArgumentUX and Interaction Designers, combined with Participatory Design strategies, can shape relevant, potentially life-saving health-care experiences
© 2014 Mark A.M. Kramer | @MAMK
Existing (Status-quo)Health-careExperiences
Case studies
© 2014 Mark A.M. Kramer | @MAMK
Status Quo
© 2014 Mark A.M. Kramer | @MAMK
Status Quo
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© 2014 Mark A.M. Kramer | @MAMK
Status Quo
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© 2014 Mark A.M. Kramer | @MAMK
Status Quo
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© 2014 Mark A.M. Kramer | @MAMK
Status Quo
Ambient Experience MR Ingenia by Philips Communications
Existing (Emerging)HealthcareExperiences
Case studies© 2014 Mark A.M. Kramer | @MAMK
VIDEO: Ingenia Ambient Experience | © 2011 Philips Healthcare
Case Study
Ambient Experience MR Ingenia Kitten Scanner by Philips Healthcare
Ambient Experience MR Ingenia by Philips Communications___Philips tests a new labor / delivery experience design concept_
VIDEO: Experience Design Concept | © 2013 Philips Healthcare
Case Study
ExtendingHealthcareExperiences
In emerging economies and developing medical systems
http://b-gat.es/18AglAU
“Bill Gates has tons of ideas for products that would improve lives there, if only someone would build them. So WIRED decided to bring his wish list to life: We asked four premier product design firms to turn some of his notions into full-blown prototypes. The results are a bit fanciful—but every lifesaving innovation starts with a great idea.”
Near-futureHealthcareExperiences
Case studies© 2014 Mark A.M. Kramer | @MAMK
VIDEO: Interactive Live Medical Holography | © 2013 RealView Imaging Ltd
Case Study
VIDEO: Google Glass | © 2013 Philips Healthcare
Case Study
© 2014 Mark A.M. Kramer | @MAMK
Challenges for UX Designers
Things to consider when designing healthcare experiences
Healthcare Trends | 1. ADOPTION OF ELECTRONIC MEDICAL RECORDS2. INCREASED LEVEL OF PATIENT ENGAGEMENT3. MOBILE HEALTH BECOMES MAINSTREAM4. MOVING TOWARDS ACCOUNTABLE CARE 5. THE RISE OF RETAIL HEALTH CLINICS6. INCREASED CARE AT HOME SOLUTIONS
SOURCE: bit.ly/6trendsUXhealth
© 2014 Mark A.M. Kramer | @MAMK
Conclusion
© 2014 Mark A.M. Kramer | @MAMK
It is all about health-care human-care!
Presenter
is a Nomadic Researcher / ePatient who is examining the impact of technology in helping redefine the interaction between patients and health-care providers
© 2014 Mark A.M. Kramer | @MAMK
VIDEO PLAYLIST: UX Healthcare Inspiration | Curated by @MAMK
PLAYLIST | Case Studies
References● A Call to Action Regarding Healthcare● Healthcare Experience Design ConferenceHealthcare UX● The Advent of Healthcare UX● UX Redux: Design Teardown of Consumer Healthcare Sites/Apps● PointClear Publishes Insightful UX Healthcare White Paper● Future User Interfaces (Health-care)
© 2014 Mark A.M. Kramer | @MAMK
Access | http://bit.ly/rox_mamk
© 2014 Mark A.M. Kramer | @MAMK
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