designing the future-proof library: heres how we do it! iowa association of college & research...

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Designing the Future- Designing the Future- Proof Library: Proof Library: Here’s How We Do It! Here’s How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – [email protected] Associate University Librarian Temple University

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Page 1: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

Designing the Future-Proof Designing the Future-Proof Library:Library:Here’s How We Do It!Here’s How We Do It!

Iowa Association of College &Research LibrariesApril 17, 2009

Steven Bell – [email protected] University LibrarianTemple University

Page 2: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

Photography Before 1888Photography Before 1888

Page 3: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

Photography After 1888Photography After 1888

“You Push the Button and We Do the Rest”

Page 4: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 5: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

Popular Science July 1959

Page 6: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 7: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

Brief History Brief History Of Academic Of Academic Librarianship Librarianship or How It All or How It All Went WrongWent Wrong

Page 8: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 9: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 10: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 11: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 12: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 13: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

Only the Only the Paranoid Paranoid SurviveSurvive

Page 14: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 15: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

Popular Science May 1982

Page 16: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

Marginalizing Trends

*2005 OCLC Perceptions of Libraries and Information Resources report

http://www.oclc.org/reports/perceptionscollege.htm

Page 17: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

Source: Moyer, Don. A Silver Bullet. Harvard Business Review, May 2008 p. 132

Page 18: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

DesignDesignThinkingThinking

Page 19: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

Word Association

Turn your sheet of paper over

What comes to your mind when you hear the word

DESIGNDESIGNwrite it down

Page 20: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

Question

Do you think library workers are designers?

Page 21: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

What is Design Anyway?What is Design Anyway?

Page 22: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

What They Have in CommonWhat They Have in Common

The Design Approach!empathic thinkingidentifying the problem before

the solutionbrainstorming processprototyping processformative/summative evaluation

Page 23: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

• Identify the problem before the solution• Understand the users• Work creatively to identify and develop the solution• Bottom Line – it’s how designers approach challenges

Key Points:

Page 24: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

Design Thinking

Empathic Design

Prototyping process

Formative and summative evaluation

Page 25: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

UserUserExperienceExperience

Page 26: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 27: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 28: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 29: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 30: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 31: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 32: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 33: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 34: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 35: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 36: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 37: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 38: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 39: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 40: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 41: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

Future Proofing Future Proofing Strategies - A Strategies - A Summation Or 10 StepsSummation Or 10 StepsTo A Future-Proofed To A Future-Proofed LibraryLibrary

Page 42: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 43: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 44: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 45: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 46: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 47: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 48: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 49: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 50: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 51: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 52: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

Next Steps

• Talk to the users

• Talk about the core values

• Talk about the design

• Talk about the “tolerance level”

Page 53: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

Add Your Voice To The Conversation

Page 54: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu
Page 55: Designing the Future-Proof Library: Heres How We Do It! Iowa Association of College & Research Libraries April 17, 2009 Steven Bell – bells@temple.edu

Questions? Discussion!