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© EAGLE Registrations Inc. 2009 CONFIDENTIAL 1 Developing and Implementing a Successful Food Safety Management System (FSMS) Roger Roeth December 14, 2009

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© EAGLE Registrations Inc. 2009 CONFIDENTIAL 1

Developing and Implementing a Successful Food Safety Management

System (FSMS)

Roger RoethDecember 14, 2009

2© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Food Safety Management System

What is a Food Safety Management System (FSMS)?

3© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Food Safety Management Systems

Three most popular in US:

Safe Quality Food (SQF)

British Retail Consortium (BRC)

Food Safety System Certification 22000 (FSSC 22000)

4© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Development and Implementation

No matter which FSMS you chose, they are similar enough that the development and

implementation will be the same.

5© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Developing Your FSMS

Understand the requirements of the standard

• Read it

• Attend a training seminar

• Understand how the standard will fit into your operation

6© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Identify a team

• Cross functional

• Top management

• Employees from the line

• Team leader

• Involve everyone

• Not just a QA job

Developing Your FSMS

7© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Consultant’s Role

Determine early if you need a consultant

Bring new ideas

Help drive process

Be careful not to let them do all of the work• Will affect implementation

Developing Your FSMS

8© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Upper Management Support

• Gain support of top management

• Maintain support

• Understand the benefits of a FSMS

• Provide resources

• Necessary for companywide support

Developing Your FSMS

9© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Gap Analysis

• Determine what it takes to become certified

• Identify what is missing

• Develop a matrix

• Who involved

• Use current documentation

Developing Your FSMS

10© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Developing your FSMS

P110 - Handling and Documenting Customer Complaints4.1.5 Complaint Management

P102 - Management Review Procedure4.1.4 Management Review

None4.1.3.3 Quality Manual

Company Food Safety Manual4.1.3.2 Food Safety Manual

Company Policy Manual4.1.3 Policy Manual

Job descriptions - QA technician, HACCP monitors, QA Manager

4.1.2.5 Job descriptions of quality & food safety

Listed in all job descriptions4.1.2.4 Staff Report Issues

P101 - Training Requirements4.1.2.3 Training Needs

Roger Roeth - SQF Practitioner and job description4.1.2.2 Designate SQF Practitioner

Company Organizational Chart4.1.2 Management Responsibility

Policy Statement4.1.1 Management Policy

Company's Corresponding DocumentSQF Requirement

Food Safety Standard - SQF 2000 Level 3

GAP Analysis

11© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Create a Game Plan

• Get team involved

• Assign responsibilities

• Determine timeline

• Assign roles

• Set meeting protocol and frequency

Developing Your FSMS

12© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Use GAP Analysis

• Identify missing documentation

• Develop internal numbering system

• Start writing missing documentation

• Create a Document Control system

Developing Your FSMS

13© EAGLE Registrations Inc. 2009 CONFIDENTIAL

What needs documented?

• Satisfy a requirement in the standard

• Prevent loss of specific data

• Control sequence, steps or other activities in a process

• Define and provide for consistency of results or outcomes

• Fulfill a regulatory requirement not addressed in the standard

• Aid in training

Developing Your FSMS

14© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Review your company’s HACCP Plan

HACCP is a critical part of each FSMS

Use Codex model

Is the 12 step process complete and documented?

Developing Your FSMS

15© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Identify exclusions• Most GFSI standards allow for exclusions or

alternative methods to satisfy a requirement• Supported by risk analysis• Exclusion example – Shelled egg plants do

not require an allergen program• Alternative method – Bathrooms opening

into production, use an air door to prevent airborne contamination from occurring

Developing Your FSMS

16© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Implementation

Implement procedures as they are approved• Implement as you go• Communication• What benefits will this give us?

17© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Train Employees• Commit to train• Large commitment• Most common failure • Record it

Implementation

18© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Implementation

Validate and Verify

• Is your system working as intended?

• Utilize Internal Audit Team

• Reassess frequently

• Review system deviations and corrective actions

19© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Implementation

Perform a Practice Audit

• Determines readiness of FSMS

• Let system operate for a few months before auditing

• Correct any shortcomings

• Schedule audit

20© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Implementation

Document Review

• Required by all standards

• Perform on or off site

• Non-conformances corrected prior Certification Audit

• Performed by same auditor doing Certification Audit

21© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Implementation

The Certification Audit

• Be prepared

• Relax

• Culture

• Corrective Action response

22© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Betting on Your Business

Betting on Your Business Food safety is the one area you bet on your business each and everyday. If you miss targets for labor, food cost, yields, productivity etc., you suffer a financial penalty but it is invisible to the customer. But if you should become a source of a foodborne illness, you may lose everything you have created.

- David ThenoMeat & Poultry MagazineMarch 2009

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Summary

The development and successful implementation of a Food Safety Management System can

reduce the risk of you betting the business.

24© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Questions?

25© EAGLE Registrations Inc. 2009 CONFIDENTIAL

Contact Information

For more information please call 800.795.3641, visit www.eagleregistrations.com

or e-mail [email protected].

26© EAGLE Registrations Inc. 2009 CONFIDENTIAL

About EAGLE

EAGLE Registrations Inc. services and accreditations* include:

ISO9001* • ISO14001* • ISO/TS16949* • AS9100*

ISO13485 • OHSAS18001

EAGLE Food Registrations Inc. services include:

Safe Quality Food (SQF)* • FSSC 22000 • ISO22000

*Accreditation by ANSI-ASQ National Accreditation Board (ANAB), American National Standards Institute (ANSI) and International Automotive Oversight Bureau (IATF)

EAGLE Registrations Inc. is an accredited* third-party certification body, providing personalized, value-added third-party certification for international quality, environmental and food standards. We help our clients maximize their quality system investment and improve business results through personalized service, compliance analysis, constructive feedback and superior industry knowledge.