developing partnership for sme promotion · andrea badalamenti. project manager. formaper - milan...
TRANSCRIPT
Business Support Organisation Twinning Programme
East Invest
Developing Partnership for SME Promotion
Objectives and areas covered
• Objective of the present twinning is to foster technical cooperation among the three business organizations involved, thus ensuring transfer of know-how in selected areas, thus developing long-term relationships.
• Services: - Methodologies for project formulation, getting acquainted with EU
procedures for acquisition of projects (grants, tenders)- Entrepreneurship development - Export promotion: activities in support of internationalization
• Quality Management - Improvement of quality system and internal procedures, procedures for
project formulation and acquisition, internal database management for project start-up
- EuropeAid and USAid benchmarking
Activity 2 - Review of existing procedures and practices
• Outcome: carried out a flowchart diagram analysis of USAid procedures based on actual FSMB practices based on project cycle (assessment, design, management, evaluation)
• Outcome: Assessment of FSMB internationalisation and entrepreneurship needs including support quality systems
Activity 3 - Study tour to Italy
One week study tour in Italy on training:• Project Cycle management: training acquisition of EU funds and procedures. Main
outcome included a joint Non State Actors proposal submitted jointly. Components A B C D
Phases Identification Design Implementation Evaluation
1
SourcesEuropeAid(website, PRAG)
EuropeAid and contracting authorities website: grants status, layout documents, multi annual programmes
PADOR and other administrative documents of the project
PRAG procedures in implementation phase (reports, audits)
EuropeAid case study, most significant change
2
Systems (internal procedures, flowcharts, quality system)
Flowchartidentificationdatabase sissi
Flowchart design grants, projects database, approval
Kick-off document, monitoring documents, flow chart start-up and execution
Capitalisation, followup
3 Project management
Grants meeting (analysis of calls)
Design, problemtree, logframe
Technical and financial monitoring, planning, reporting
LFA 5 evaluationcriteria
4 Project analysisGuidelines and layouts of project document
Concept note and full application design, budget, logframe
Technical and financial monitoring, planning, reporting, visibility
Experts evaluation, final evaluation
One week study tour in Italy on training:• Entrepreneurship and business planning
Employment market
Activity 4 – Study tour to Spain STEPS IN WHICH WE CAN HELP
Start
Planning
Accessto
markets
Business operations
Other interestingmarkets
InternationalizationKm 0
Exportation workshops
ENTER reports
Operational consulting – BONUS planMarket Developer
Internationalization plans
Legal adviceSeminars, courses …In
form
atio
n, A
dvic
e an
d Tr
aini
ng
Trade Missions Business meetings
Weekly newsletter NET
+ CashVAT refund service
Documentation service of foreign trade
Fore
ign
Prom
otio
nM
anag
emen
t Se
rvic
es
The objective: • Give an overview of technical and practical aspects of import and
export procedures.
Who can participate?• Entrepreneurs and professionals who want to receive
basic and practical knowledge in domain of the international trade.
• Companies with lack of experience in foreign trade.
How do we work?• Sessions designed for groups of 7 to 15 participants and held
monthly. Each participant receives a personalized report adapted to its product and selected market.
1) Kilometer 0 sessions
Activity 4 – Study tour to Spain
– MEETING ATTENDANCE:• Two hours long• Small groups of maximum 15 participants• Content: foreign trade basic documents, terms and
operations
– CUSTOM REPORT: Each participant receives a personalized report adapted to its product and selected market.
1) Kilometer 0 sessions
Activity 4 – Study tour to Spain
Activity 4 – Study tour to Spain Visits to companies
Incubator Zaragoza Activa, Covillasa, La Zaragozana, Frutas Mifra, San Valero, Manuel Sigura, Pastry,
Tereos Syral
Activity 5 - Follow-up measures implementation (FSMB improvement Plan)
• 1 Improvement plan defined for the next year implementation including:
• Information and communication: A new newsletter layout is introduced including new sections and links to the FSMB website.
• Internationalization: the km.0 on internationalization model is explored and a possible structure of adaptation to the FSMB services is outlined.
• Entrepreneurship/employment: to conduct for 10/15 would-be entrepreneurs a complete profiling based on the newly introduced model of the dowry system (tools: once upon a time, resources, prioritization, CV, attitude to business test). Services for orientation, job counseling (including matchmaking).
• APCT - Applied Project Cycle Training:– 2.1 Monitoring: research of past and current EU companies/Non-profit
organizations active in Armenia in last recent (5-7) years – 2.2 Quality: to introduce a basic quality system to keep of project evidence in the
different phases– 2.3 Proposal submission: another proposal submitted jointly (Formaper, FSMB,
Zaragoza)
Activity 6 - Exit strategy
• Improvement plan implementation (development of capacity and services) includes:Information and Communication
Month 3 Month 4
Start EndDec-12
Jan 2013 END of
Twinning
1
1.1
1.2
Asken, Gosia
Zaragoza CCI send editable format layout to FSMB
Develop a new newsletter layout including innovation on graphic and sections (ref Guidelines)
FSMB Improvement Plan
R1
Staff involvement
Brief report for inclusion in project twinning final report (FSMB)
Month 2
Sub- activityOutcomes and Reports
Duration
A new newsletter layout is introduced including new sections and links to the FSMB website.
Oct-12 Nov-12
Description of Activities and related Reports (R) / Outputs (O)
Name of staff
Month 1
Information and Communication
Activity
month 1 month 4
O1 Newsletter layout improved and introduced
1
Improvement plan implementation (development of capacity and services) includes:Applied Project Cycle Mgmt
Month 3 Month 4
Start EndDec-12
Jan 2013 END of
Twinning
2.1
2.2
2.3
O2.2O2.3
Project quality system introduced
Proposal submission: another proposal submitted jointly
One proposal submitted jointly
by Sept 2013
Quality: to introduce a basic quality system to keep of project evidence in the different phases
FSMB Improvement Plan
Staff involvement Month 2
O2.1
Sub- activityOutcomes and Reports
Duration
Monitoring: Research of past and current EU companies/Non profit organizations active in Armenia in last 5-7 years (ref Guidelines)
Oct-12 Nov-12
month1 month 12
Description of Activities and related Reports (R) / Outputs (O)
Name of staff
Month 1
Activity
2 Applied Project Cycle Mgmt
List of companies and non profit EU organisations produced and available to FSMB
R2 Brief report on inital findings with ref to 2.1 to be included in twinning final report
Activity 6 - Exit strategy
Month 3 Month 4
Start EndDec-12
Jan 2013 END of
Twinning
3.1
3.2
month 1
To conduct for 10/15 would-be entrepreneurs a complete profiling based on the newly introduced model of the dowry system
by Sept 2013
Formaper define the approach, simplify, review and send all documents tools introduced: once upon a time, resources, prioritization, CV, attitude to business test
FSMB Improvement Plan
Staff involvement Month 2
Sub- activityOutcomes and Reports
Duration
Oct-12 Nov-12
Description of Activities and related Reports (R) / Outputs (O)
Name of staff
Month 1
Activity
Entrepreneurship / employment
month 12
O3.1 Profiling of CVs and orientation services on employment provided
R3 Brief report on further timelines proposed to introduce tools to be included in twinning final report
Improvement plan implementation (development of capacity and services) includes:Entrepreneurship/employment
Activity 6 - Exit strategy
Month 3 Month 4
Start EndDec-12
Jan 2013 END of
Twinning
4.1
4.24.3
Draft model discussed with Armenia/Yerevan Chamber based on outcomes of demand assement and possible staff exchangeBrief report for inclusion in project twinning final report (FSMB)
Zaragoza CCI send export checklist applied in Km 0
Round table for demand assessment
by Sept 2013Internationalization services
month 1
O4.1
FSMB Improvement Plan
Staff involvement
R4
Month 2
Sub- activityOutcomes and Reports
Duration
Oct-12 Nov-12
Description of Activities and related Reports (R) / Outputs (O)
Name of staff
Month 1
Activity
The km.0 on internationalization model is explored and a possible structure of adaptation to the FSMB services is outlined.
month 9
Improvement plan implementation (development of capacity and services) includes:Internationalisation
Activity 6 - Exit strategy
Other facilities available from East Invest
• New Staff exchange programme for twinning follow-up
• EU experts visiting EaP countries• From 1 up to 4 weeks duration• Monthly deadlines for submission of applications
from December till March 2013
Contact details:Formaper FSMB Zaragoza CCI
Andrea Badalamenti
Project manager
Formaper - Milan Chamber of CommerceVia Santa Marta 1820123 Milan, ItalyTel: +39 02 8515 4459Fax: +39 02 8515 5793E-mail: [email protected]
Gagik Poghossian
President
Foundation for small and Medium Businesses (FSMB)4 Tigran Mets Avenue, Yerevan, Republic of ArmeniaTel/Fax: +374 10 56 24 00E-Mail: [email protected]
Malgorzata Chylak
Project manager
Cámara de Comercio e Industria de Zaragoza, [email protected]: +34 976 30 61 61 (ext. 215)