development kit classroom to online

7/31/2019 Development KiT Classroom to Online

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L I N G O S I L T t o e l e a r n i n g D e v e l o p m e n t K i t

Development Kit:

Converting Instructor Led

Courses into Effective

eLearning


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LINGOsLearning for NGOs

www.lingos.org

Introduction

This Development Kit is for volunteers, partner agencies, and NGOsto guide you through the development process of convertingInstructor Led Courseware into effective eLearning. This guidewas created for the following reasons:

Ensure we build courses with a good user experience

Building courses that can be shared across NGOs

Providing volunteers with a good experience

Gaining efficiencies in building content faster Ensuring courses can be modified in future versions

Because each development project is different, we decided againstlabeling the responsibilities of the NGO vs. the volunteers. Theimportant part is that all processes are completed, not who doesthem.

We have made every attempt to create as complete ofdevelopment kit as possible but we recognize that there is alwaysroom for improvements.If you have suggestions for improvement please contact thefollowing:

Linda English - [email protected]

Prerequisites for using this guide

This Development Kit is designed for the following situations:

Existing Instructor Led Training (ILT) course

Main source of content is PowerPoint

Standard User Interface template is acceptable (????)
http://var/www/apps/conversion/current/tmp/scratch27718/www.lingos.orgmailto:[email protected]://var/www/apps/conversion/current/tmp/scratch27718/www.lingos.orgmailto:[email protected]


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Required tools

For eLearning course development using this guide the followingtools will be required.

Microsoft Word

Microsoft PowerPoint

Articulate Presenter 5

Articulate Quiz Maker 2 (optional)

PC microphone or microphone headset

Flash?

Articulate has agreed to donate licenses of Presenter and Quiz

Maker to LINGOs volunteers. Licenses for LINGOs sponsoreddevelopment projects can be obtained by contacting:

Linda English - [email protected]

Instructional Design Model

LINGOs utilizes the standard ADDIE instructional model for allcustom developed courseware. ADDIE stands for:

Analyze

Design

Develop

Implement

Evaluate

For additional information on the ADDIE model please review thefollowing resources.

http://www.astd.org/astd/Resources/training_fundamentals_community/ISDmodel.htm
mailto:[email protected]://www.astd.org/astd/Resources/training_fundamentals_community/ISDmodel.htmhttp://www.astd.org/astd/Resources/training_fundamentals_community/ISDmodel.htmmailto:[email protected]://www.astd.org/astd/Resources/training_fundamentals_community/ISDmodel.htmhttp://www.astd.org/astd/Resources/training_fundamentals_community/ISDmodel.htm


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Phase1 Analyze

1.

Create the Scope Document toanswer the following questions:a. Who is the target audience?b. What is the job they performtoday?c. How many people will thistraining impact?d. What will they be able to dodifferently as a result of this training?e. What would you assumethey know today?

f. What percentage of youraudience is literate, computer literate,and has access to a computer?g. If they cannot perform this skill,then whats the risk to the agency?h. What are you doing today tosolve this problem? (And what formatare these materials in?)i. If you are teaching this coursetoday, how many people haveattended it? And what feedback have

you received on the course?j. How are you going to deliverthe content to the participant?(CDROM, classroom, LearningManagement system, virtual livemeeting?)k. How will you measure thesuccess or failure of the course?l. When do you need thistraining complete? And why?m. How are you going to

motivate people to complete thetraining?n. Licensing and liabilities: whoowns the existing content?o. What languages do you needthis localized into?


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p. What is your budget for theproject?

Note: If you cant answer all these questions,

then you need to address them with yourLearning Development Team.

2. Send this information to LindaEnglish. LINGOs will then review thedocument for the following criteria:

a. Shareability with otherNGOsb. Priority against other projectsc. Availability of volunteers towork on the project.

You should receive a response back within 2weeks of the status of your project. At thispoint, we need to assign the projectmanager and start to recruit the LearningDevelopment Team who works on theproject.

3. Host the pre-Kick Off Meeting to setexpectations of both the process and to helpeducate stakeholders in the lead agency on

blended learning:

a. What is LINGOs? (ifstakeholders are new to LINGOsenvironment)b. Concepts of good onlinelearning which includes a discussionon:

Social learning theory

Technology adoption curve:how the technology adoptioncurve impacts our ability toimplement training (No BIGBANG THEORY, slow grind. Howto pick good candidates foronline training and how to easeorganizations into eLearning)


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Blended learning models:classroom based, train thetrainer, the virtual classroom,and performance support

systems When you move it online, the

instructional strategies need tochange (more interaction)

Review of testing; importance andtypes of testing

c. Discussion on the project:what makes this training? And is thisa good project for an online format?d. Review of overall

development procedurese. Review and discussion ofmeasurement approaches. (Usage oftracking in an LMS?)f. Support for online trainingneed: Technical, contextualg. Budget and timeline issues

4. Host the Introductory meeting withthe Learning Development Team to coverthe following information:

a. What is mission of LINGOs(Linda)

b. What is the mission of leadagency

5. Define the individual or corporaterecognition requirements for both productsand volunteer time donated to the project.

6. Obtain a Sharepoint workspacefrom LINGOs and post the followinginformation on your workspace:

a. Scope documentb. Instructor materialsc. Link to your agency website


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d. Course evaluations orstudent feedback that youhave obtained on theexisting solution

e. Branding guidelines orinformation from yourbranding group that will helpthe team

f. Phone number and email ofkey contacts

g. Any samples of trainingeither from your organizationor other organizations thatyou think would promotegood ideas on what you are

looking for

7. Host the kick off meeting with theLearning Development Team (which maketake several meetings!). See Agenda for theKick Off Meeting


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Kick Off Meeting Check List

A. Introductions and Review of team member backgroundsB. Review of the scope of the projects with potential roadbloc

C. Cultural Considerations (organizational and global)D. Recommended Roles:

Project Manager Instructional designer

Style editor

User Interface ???? I think we should use the styletemplates

Subject Matter Expert Communications and Style Editor

Quality Assurance

Technical Expert (LMS/Development tools) Key Stakeholders

E. Brainstorming on how to engage student: How much creativity does ID have in changing content

Brainstorming on distribution models, instructionalstrategies. How does performance support play into th

How can testing can be used to provide feedback andassess participant levels?

How can instructor-lead, virtual meeting tools, discussigroups, mentoring, work practicum, etc support the

training? Should training be mandatory for participants?

What types of communications would help motivatestudents to participate both during the launch of thetraining and after the training has been available forawhile?

How can certification or certificates help students tocomplete the course?

How will participants be supported remotely with eithecomputer problems or with questions on the content?

F. How are we measuring the success of the training? Whatmetrics will we use? Information from the Learning Management System:

Course completion? Passed the assessment? Drop ourate?

Test of skills: Certifications /work practicum Smile sheets: ask the participants to feedback their opi

of the course?

Did the course change behavior/skills?

Did it impact the programs?


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G. Overall consistency in course

Style Voice projected in the storyboard

Design consistency

Referencing source document Interaction/quizzes, voice over

Member agency corporate style guidelines: use of pictufonts, access to photos, graphics libraries

H. How are we testing? Functional: include browser testing with Firefox, Mac, IE

end user/content

usability

Editorial

general design consistency

I. How do we work?

How often do we meet?

How do we report back on progress?

How do we share documents*

Where do we put this? Sharepoint (major documents), then LMS test site to upload?

File sizes, naming conventions, output from processes.

Tools: who needs access to which tools: Articulate andSharepoint

J. Key miles stones


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8.9. Create and publish the project plan

on Sharepoint with your Kick Off meetingnotes. See Sample.


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Sample project plan document

Key Milestone Owner DueDate

Create ScopeDocument

NGO contact

Review and approveScope document

LINGOs (Linda)with project lead

Host pre-kick offmeeting with NGOstakeholders

NGOcontact/Linda

Define andimplement volunteerrecognition

Linda

Host Kick offmeeting

Project Manager

Create designdocument

Instructionaldesigner

Review designdocument

SME

Create storyboard InstructionalDesigner

Create andimplementcommunicationsplan

Communicationsand Style Editor

Review storyboardfor technical review

SME

Review storyboardfor voice, editorialreview, compliancewith branding

Style editor


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Build prototype Instructionaldesigner

Upload and test

prototype on LMS

Technical expert

Review for UI,branding guidelines,functionality

Style editor

Build a shell to allmodules of thecourse.


Locate or create

graphics

Instructional

Designer

If using audio,complete the voiceover.

InstructionalDesigner

Complete facilitatoror instructor notes.


Complete UserTesting

Quality Assurance

Rebuild for LINGOsversion (if applies toother NGOs.)


Launch to all LINGOsmembers

Communications

File hand off toagency/LINGOs


Copy all CDs and

ship to the field.

???

Clean off donatedtools off computers

All volunteers


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10. Provide access to the necessarytechnology and set the standards fortechnology, including:

a. Files sizesb. names that required by

systemc. SCORM issuesd. Media

Tools needed for the project through LINGOsinclude Microsoft Office, Articulate Presenter,and Articulate Quiz Maker. Articulate hasagreed to donate licenses of Presenter and QuizMaker to LINGOs volunteers. Licenses for

LINGOs sponsored development projects can beobtained by contacting: Linda English [email protected]

11. Provide overview training to theteam on the tools:

If this is your first project using Articulate or youhave not used it in some time it isrecommended that you take the time to reviewthe brief tutorial. This will give you a high-level

overview of the capabilities and basicfunctionality.

The tutorial can be found at:

http://www.articulate.com
mailto:[email protected]://www.articulate.com/mailto:[email protected]://www.articulate.com/


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Phase 2 Design

During this phase, the instructional designerflushes out the content and defines the differentapproaches or instructional strategies used tomeet the learning objectives. For example,using case studies to illustrate a specific point,creating a test that helps verify knowledge, etc.The instructional designer does this throughcreating a design document.

The key questions that get answered during thisphase:

How should the content be divided intological units?

How long will it take a student tocomplete each unit?

What are the objectives for each of theseunits?

What instructional strategies can be usedto reach these objectives?

After the design document has been approved,then the instructional designer defines how thecontent will be divided, screen by screen,including how to make the training engagingthrough interacting with the participant.

Note: If you have well proven and developedcontent, then consider if you need a designphase. If you are making major changes to thestructure or the approach of the training, then

you will want to create a design document andask the Subject Matter Experts, stakeholders,and sample participants to review this.


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Whats the easiest format for building a

design document.

Checkpoint: Design Document lead agency sign-off

1. Develop a Storyboard

??? Are we confusing people with the idea of ascript and a storyboard?

Articulate is designed to allow you to develop astoryboard in PowerPoint, using the notes

section then generate directly a storyboarddocument in MS-Word.

Begin by using the notes section in PowerPointto develop your script.

The script will later be used to record the audiooption for the course. Once you have completedadding the script to all slides, you can generatethe storyboard.


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To generate a storyboard directly fromArticulate by the following steps:

1. Open your PowerPoint course content

(must have already installedArticulate).

2. From the menu bar select:Articulate> Publish

Select Word Documentand click Next

Select Word Storyboard, click Next.


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File in optional fields, click Publish

When publishing process is completed Articulatewill open Word with your storyboard documentcreated.

Once you have your storyboard created you cansend this off to your sponsors for approval.

Checkpoint: Storyboard lead

agency sign-off

Build a Rapid Prototype

To insure that the final course is going to meetsyour sponsors expectations it is recommendedthat you develop a small prototype. Developing


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a prototype will allow you to validate thefollowing with your sponsor:

User Interface

Finished course look and feel

Test LMS integration

Note: You should create your prototype assoon as you have defined all the majorelements of your training. You can create andtest the prototype while writing the storyboard.

To create a rapid prototype in Articulate open

your PowerPoint content file and select arepresentative sub-section of the content (6-10slides).

Using your storyboard as a guide, record thenarration.

For additional information on recordingnarration please see pages 15 -25, in theArticulate Presenter 5 Documentation.

After you have completed recording narrationsave and publish the file. If you are planning onpublishing to multiple format (Web, SCORM,AICC, CD) generate a prototype in each formatfor testing purposes.

For additional information on recordingpublishing your course please see pages93 - 112, in the Articulate Presenter 5Documentation.

Checkpoint Rapid Prototype lead

agency sign-off


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Step 3 Develop

Develop Course Materials using Articulate

Now that the base course has been developedand storyboard approved, you can now enhancethe course content by adding in moreinteractive elements including:

Animations (pages 27-34, in ArticulatePresenter 5 Documentation)

Attachments (pages 71-72, in ArticulatePresenter 5 Documentation)

Inline quizzes and learning games (pages

35-45, in Articulate Presenter 5Documentation)

Flash movies (pages 47-57, in ArticulatePresenter 5 Documentation)

Web objects (pages 61-69, in ArticulatePresenter 5 Documentation)

Once you have enhanced the course content.

Record the audio, using your storyboard script

as a guide.

For additional information on recordingnarration please see pages 15 -25, in theArticulate Presenter 5 Documentation.

Develop Quizzes in Quiz Maker

If you need to develop online pre/post tests oronline surveys, Articulate Quiz Maker should beused.

For instructions in the use of this toolplease review the Articulate Quiz Maker2 Documentation

To import a Quiz Maker 2 quiz into acourse created in Articulate presenter,


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please see instructions on pages 35-37 inArticulate Presenter 5 Documentation.

Publishing Alpha Course

You are now ready to publish your Alphacourse for final review by your sponsor.

Follow the publishing instructions onpages 93 112 in Articulate Presenter 5Documentation.

Checkpoint 4 lead agency course

review

Finalizing course and creating final output

Make the final edits agreed with your sponsorand publish the final course in the requiredformats.


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Step 4 - Implement

LMS Deployment

Articulate will support both AICC and SCORMoutput which should allow integration with mostLMSs

Follow instructions on publishing to anLMS see pages 98 103 in ArticulatePresenter 5 Documentation.

???? Contact Dan Sherman to have your courseuploaded. This also need to include thediscussion on how to hand off source files.

CD-ROM Deployment

Articulate will support publishing to CD or anetwork shared drive.

Follow instructions on publishing to CDsee pages 105 107 in ArticulatePresenter 5 Documentation.

Rollout Plan

With any eLearning project it is important that arollout plan is developed, this is especiallycritical if this will be the first exposure toeLearning for all or part of your audience.

For audiences where this is the first exposure toeLearning, it is recommended that the initialcourses are held in a instructor facilitatedenvironment whenever possible. This allows theinstructor to explain the navigation, assessbasic computer skills and provide directassistance to the learners as needed. In additionit insures that the learner has a good firstexperience with eLearning.


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Step 5 - Evaluate

Course Evaluations

Articulate Quiz Marker provides options fordeveloping on-line surveys and courseevaluations.

For instructions in the use of this toolplease review the Articulate Quiz Maker2 Documentation

The data collected from these evaluationsshould be used as input into future courseupdates and enhancements.

Course Maintenance

An agreed course review and maintenancecycle and process should be agreed anddocumented with your course sponsor.

For all courses developed for LINGOs andLINGOs members the following files must beprovided to LINGOs upon completion of thecourse.

Completed LINGOs CourseDocumentation form

Original Articulate/PowerPoint file

All attachment files included in thecourse

Blah

Blah

This insures that other LINGOs volunteers ormember agencies can maintain the coursecontent in the future.


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APPENDIX

Samples

Needs analysis checklist

Audience analysis checklist

Audience analysis

Content analysis

Sample Design Document

Sample Storyboard

Recommended file standards and naming conventions

Sample communications plan

Links

LINGOs

LINGOs Community of Practice Sharepoint site

Articulate

development kit classroom to online

Documents