devnet express - spark & tropo api - lisbon may 2016
TRANSCRIPT
Stève Sfartz, API evangelist @CiscoDevNet twitter://@SteveSfartz, github://@ObjectIsAdvantagDevNet Express Lisbon, May 11th 2016
Catalyzing Digital Transformations
by leveraging CISCO APIs
2
When the world becomes digital…
Host-to-Host Communication
WWW
Voice and Video over IP
Digital Videoand HDTV
Mobile devices & appsSocial
networking
Digital Transformations 1990-2010
Internet of Things
Big Data & Real-time Streaming Analytics
Software Defined Networking
Cloud &Data Center
Digital Convergence
3
Leveraging Cisco APIs examples
Innovations for the Digital Business
Internet of Things
Big Data & Real-time Streaming Analytics
Software Defined Networking
Cloud &Data Center
Digital Convergence
4
Create Business Impact with Cisco’s CMX
• Presence and location detection• Visibility (Wi-Fi, Beacons)
• Easy Wi-Fi login, custom or social• Zone-based, custom splash pages
• App-based mobile engagement• Context-aware in-venue experiences
Analytics
Detect Connect Engage
5
RetailBanking Hospitality Healthcare
Patron ExperienceStreamlined Operations
When a patron enters the bank…• Signage changes to welcome patron to
specific area of bank• VIP guest presence is detected and sent to
greeters to extend personal welcome• Patron banking information is populated on
teller’s screen
Banking Hospitality Retail Healthcare
Real Innovations for the Digital BusinessStraight from Customer Conversations
6
Patient ExperienceCompliance & Efficiency
When patient’s doctor walks into room…• Lights turn on• Patient chart pops up on wall• Doctor is reminded to sanitize hands upon
entering and leaving
Banking Hospitality Retail Healthcare
Real Innovations for the Digital BusinessStraight from Customer Conversations
7
MapsReal Time Location
Location history Notification API
CMX Location API
8
CMX Mobility Services Engine APIs
Maps API• Get Maps• Get Maps Image
Real Time Location API• Get Location• Get Count
Location History API• Get Location History• Get Location History Count
Notification API• NotificationSubscription• Movement Event• Presence Event
9
CMX Real Time Location API/api/location/v2/clients
Complete list of wireless clients/api/location/v2/clients{?[ipaddress|macAddress|username]}Location of wireless client with specified id. ID can be MAC address, IP address, or username
MAC format is /api/location/v2/clients?macAddress=30:f7:c5:cc:3e:xxIP address format is /api/location/v2/clients?ipAddress=10.10.10.10Username format is /api/location/v2/clients?username=someUsername/api/location/v2/clients/count
Count of wireless clients for the specified query conditions
10
CMX REST API Documentation
https://serverAddress/apidocs/
11
http://usecases.tropo.com/
12
Make Cisco Spark the Place for All Your Work
App Integration Services Spark for Developers
Easily configured integrations in the Cisco Spark app to unify workstreams
Native Integrations
Connect to other apps in seconds to automate recurring tasks and
make your life more efficient
Create custom integrations using Cisco Spark APIs through the Spark
for Developers portal
Built.io
Zapier
IFTTT
developer.ciscospark.com
Easy for users to integrate Cisco Spark with the apps they loveTools for developers to transform collaboration experiences
13
People/people/people/{personId}
Rooms/rooms/rooms/{roomId}
Messages/messages/messages/{messageId}
Webhooks/webhooks/webhooks/{webhookId}
GET
GET
GET
GET
POST
PUT DEL
GET
GET
POST
DEL
GET
GET
POST
DEL
Key APIs
Base URLhttps://api.ciscospark.com/v1/
SparkRESTful API
14
Mobile Developer
App Developer
Web Developer
Data Developer
“Developers” are implementing the transformation
“Developer” meant
Back-end Engineer
App Developer
Solution Architects
Web, Mobile Developer
Today means
Software Developers
IT/Cloud ArchitectSystem/Network Engineer
DevOps Engineers
IT Professionals
Business Departments,Support operations,
Data Analysts
PowerUsers
If you are digitizing your organization,You are a DeveloperDevNet will support you in your journey.
Inspire Learn Code
Software Developers IT Professionals Power Users
16
Cisco Platforms for Innovation
Developer Resources
Market Opportunities
Vibrant Developer Ecosystem
16
17
Join DevNet and get instant free access to the whole set of ressources for developers
Developer Portal• Dev Centers• Support Centers
370,000 Members(April 2016)
Learning labsSpringboards & Sandbox
Hackathons, CodeCamps DevNet Express
Standards & Open Source
DevNet Zone at Cisco Lives
DevNet Kids, IEEE Women in Engineering
API DocumentationProjet Showcases
Forums, Community blogs
19
Meet and learn @Cisco Live / DevNet Zone
• Presentations• Instructor-driven class rooms• Demo pods • On-site Learning Labs• Pre-event Hackathons
20
21
Partners and Developer Communities TrainingAPIs, Coding, Collab, SDN, IoT, Cloud, DevOps
https://developer.cisco.com/site/devnet/events-contests/events/
Learn:attend an event or take a learning lab
Python Coding SpringBoard101: REST Basics102: Calling REST APIs from Python201: Parsing XML202: Parsing JSON204: Reading data from a file using Python205: Writing data to a file using Python206: How to use the Python logging module207: Putting it all together.
23
Learning LabsSelf-paced, step-by-step tutorials on a wide-range of programmability topics and solutions !
24
Guided path to learn selected Cisco technologies
Springboard have modules, composed of learning labs
Springboards
25
Sandbox – Remote labs
26
Visit http://developer.cisco.com/networking
Network Programmability Dev Center
27
Includes Coding 101 Includes Networking 101
DNA Learning Tracks forNetwork Engineers and App Developers
Network Engineers Application Developers
http://developer.cisco.com/networking
28
DNA Learning Tracks forData Center and Enterprise Controllers
Data Center Controller Enterprise Controller
http://developer.cisco.com/networking
Learn how to code ACI Learn coding fundamentals& APIC-EM APIs
API Dev Centers
29
Cisco Open Stack Private Cloud
API Dev Centers
30
31
Recent add-ons
UCCX lab with FinesseOpen SDN Controller, version 1.2.1NX-API with VIRLOpenPlatform NFVOperator/Attendant Console IVTPhone Apps IVTPaNDARESTCONF
7 Sandboxes
Cisco PSIRT openVuln API OpenDaylight OPNFV Data VirtualizationSparkTropoFlareMetapodFXOS FirepowerCisco Emergency Resp
onderRemote Expert MobileFireSight (Sourcefire)Project ShippedPrime InfrastructurePaNDAOpen NXOS
15 Technology
Visit developer.cisco.com/devnetlabs
DevNet Labs – Inspiration
33
Developer Community and ForumsGet free support from communities forums
Moderated by Cisco
communities.cisco.com
34
Case-Based Developer Support
Option for Case Based Developer Support
35
Signup at developer.cisco.com Take a learning lab Meet at an event Ask for help and help others in DevNet forums Follow us on Twitter : @CiscoDevNet
Join the DevNet Community !
Stève Sfartz, API evangelist @CiscoDevNet twitter://@SteveSfartz, github://@ObjectIsAdvantagDevNet Express Lisbon, May 11th 2016
Introduction to Cisco Spark APIs
37
increase in amount of information created by 2020
500%of organizations will offer mobility to workers by 2020
90%increase in innovation and creativity with collaboration outside the organization
35%
The Way We Work Has Changed
Agile Teams Work From Anywhere Ecosystem Collaboration
to to to
Individuals At a Corporate Desk Internal Interactions
Social Media Today Frost & Sullivan PGi
38
Why Cisco Spark
Simple Secure Complete
39
Secure
One Experience
Message Meeting Call1:1 and team messaging in virtual rooms
Persistent Chat, Content Sharing, Iteration
A Cloud-based phone system plus much more
Make calls within or outside organization via the PSTN
Audio, video, and web meetings
Before/during/after-meeting messaging and content
Cisco Spark
40
Cisco Spark demo
Drag picture to placeholder or click icon to add
41
Cisco Spark
Open Platform
Common Management
Spark for DevelopersUser Integrations, APIs/SDKs, etc.
Spark Hybrid ServicesCloud + Prem
Partner ServicesInterconnect
Message Meeting Call
42
The New Collaboration LandscapePowered by APIs that are simple, open, and pay as you go
Embed a collaboration service
into your offering
Accelerate time to market
Generate better business outcomes
Improve employee & customer satisfaction
Access your favorite tools
wherever you work
Build customized solutions
for verticals
- -
Integrate with your existing
IT management tools
Enables Agile Businesses
43
Cisco Spark for Developers
43© 2015 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Make it easy for users to integrate Cisco Spark with the apps they love and give developers tools to transform collaboration experiences.
Teams unify workstreams
in a click
Native Integrations
Power-users create their own apps
in minutes
App Integration Services
Developers accelerate the value of Spark in
their environments
PlatformAPIs / SDKs
44
Who Uses the Integrations and APIs?
-
Developer
Power User
App Integration servicesNative Integration’s
/Rooms
/Memberships/Messages
/Webhooks/People
45
• Unify workstreams from right inside the Cisco Spark app with native integrations
• Instagram, Trello, Pagerduty, Zendesk, Github
Use Native Integrations or Create Your Own
Screens are for marketing use only and may change in production
46
Native integration
Trello integration
Drag picture to placeholder or click icon to add
47
App Integration Services
Build your own integrations between
Cisco Spark and the other apps you love
Use built-in filters to automate how content is shared
Platforms that create connections between
hundreds of apps
48
App Integration Services
Zapierintegration Drag picture to placeholder or click icon to add
49
Use Spark to stay up to date
Keep up with Twitter mentions
Your personal productivity tool
50
App Integration Services
Built.iointegration
Drag picture to placeholder or click icon to add
51
Send SMS from Spark/sms +33678007899 “Hi Stève, can you call me back, Rui”
52
‘Your App’ Now with
Cisco Collab!
Spark APIs Extend Cisco Collaboration Cloud
GET
POST
DELETE
PUT
/Rooms
/Memberships
/Messages
/Webhooks
/People
53
Cisco Spark API v1/People /Rooms /Membership /Messages /Webhooks
List People List Rooms List Membership List Messages List Webhooks
Get Person Details Create a Room Create a Membership Create a Message Create a Webhook
Get My Details Get Room Details Get Membership Details Get Message Details Get Webhook Details
Update a Room Update a Membership Update a Webhook
Delete a Room Delete a Membership Delete a Message Delete a Webhook
GET
POST
DELETE
PUT
DELETE DELETE DELETE
PUT PUT
POST POST POST
GET GET GET
GET GET
GET
GET GET
GET
GET
54
55
Cisco Spark API (create room, send message)
Interactive documentation
Drag picture to placeholder or click icon to add
56
Developer Portal Interactive Docs
Server SDKs
Developer Site
24/7 Dev Support
Watch a Site Overview Now!
Stève Sfartz, API evangelist @CiscoDevNet
twitter://@SteveSfartz, github://@ObjectIsAdvantagDevNet Express Lisbon, May 11th 2016
Introduction to Tropo APIs
Cloud APIs enabling developers to quickly and easily embed communication capabilities into their applications and business processes.
59
Old-styleCommunicationDevelopment
+• Ask • Call • Conference • Hangup
• Record • Reject • Say • Transfer
65
•Globally available•Global Outgoing Calls & Messages•Numbers in 42 countries•80 speech languages
66
67
Code Examples
69
say("hello world");
Play an Audio File
say(“http://www.phono.com/audio/troporocks.mp3");
71
call("+14155550100");say("Tag, you’re it!");
Asking a QuestionOutbound Voice Call
72
Asking a QuestionSend a Text Messagecall("+14155550100", {network:"SMS"});say("Tag, you’re it!");
Asking a Question
var result = ask("What's your favorite color? Choose from red, blue or green.", { choices:"red, blue, green"});say("You said " + result.value);log("They said " + result.value);
Voicemail Application
record("Leave your message at the beep. Press pound when finished.", { beep:true, timeout:10, silenceTimeout:7, maxTime:60, terminator:'#', recordFormat:"audio/mp3", recordURI:"ftp://example.com/1.mp3", recordUser:"tropocloud", recordPassword:"password" });
Record an Entire Call
startCallRecording("http://example.com/recording.js");
ask("What's your favorite color? Choose from red, blue or green.", { choices:"red, blue, green"});
stopCallRecording();
Tropo API Documentation
usecases.tropo.com
78
Customer Loyalty
In store IVR
Notifications
Satisfaction Surveys “Press 1 if you were satisfied
Status of gift cards, extra coupons, promotions
Confirmation receipts of delivery, order pickups
In store Paging and Notification - “Press for help in electronics”
Branch site flexibility
Appointment Reminders
Use Cases
Retail
Click to Call for Web Leads (auto conference)
Delivery/Operations In store Delivery optimization
79
Hospital, Pharmacy
Home Healthcare
Operations
Patient appointment Reminders
Prescription Re-fill and pickup reminders
Medical lab results outbound IVR
Time of Day Dietary and Exercise Reminders
Daily check-ins “today’s pain level =“, Mental illness check-in
Nurse site visit verifications
Use Cases
Billing record verifications and payments
Health Care
+
Masked Number Medical Consult
80
Customer Loyalty
Customer Interaction
Workforce Optimization
Theme park notifications
Deals, promotions marketing campaigns
Appointment Reminders “ Your Massage is scheduled”
Reservation and Delivery confirmations
“Your Table is ready”
Basic Interactive Voice Response – Press 1 for concierge
Use Cases
Hospitality
Maintenance services to validate job status
Customer Loyalty Surveys
81
Banking
Insurance
2 Factor Authentication
Appointment Reminders, Kiosk integrations
Basic account balance IVR and self service
Proactive notifications – low balance, fraud, account activity
Proactive Notifications – New offers, loan rates, stocks
Extreme Weather Notification Services
Branch Location Flexibility for IVR
Verification of identify for account access
Use Cases
Payment Reminders
Financial Services
82
IOT Sensor Alerting
Customer Loyalty
Escalation of thresholds to sms/voice
Plant status Emergency notifications « plant down, line halt »
Smart Grid power consumption management
Gas tank and gauge thresholds
Use Cases
Proactive outreach of utility spending, surges, planned downtime
Manufacturing &
Energy
Notifications
Payment Reminders
Remote device status alerts (inbound or outbound)
83
911 Alerting
Notifications
Reminders
City appointment reminders / take a ticket
Intruder and emergency alerts via Text and Calling to Mobile
Extreme Weather notifications
Use Cases
City – Roadwork, closures, emergencies
Education,
Government
Location tracking and alerts for student locationsTransportation – City Bus Systems
Parent/student information - grades, tardy
Schedule changes school closed, late start days
85
Tropo.com
Free calls and text messages for development testing.
Stève Sfartz, API evangelist @CiscoDevNet twitter://@SteveSfartz, github://@ObjectIsAdvantagDevNet Express Lisbon, May 11th 2016
Cisco Spark &Tropo APIsbetter together to
solve Business Problems
87
Cisco Collaboration Developer Platforms
Complete collaboration
solution
Modular building blocks
Integrate, extend, and customize Spark experiences
Cisco Spark Platform Embed voice and SMS services to enhance
business processes
Tropo Platform
Our flexible platforms offer businesses a comprehensive set of tools to extend and embed cloud collaboration services, increasing team productivity and deepening customer engagement.
Connect people, services and business processes like never before
Connect people, services and business processes like never before
88
Complementary Developer Platforms
Complete collaboration service
Building better teams
Subscription-based pricing for enterprise IT feature set
Make Spark experiences even better
API as the product – telephony centric use cases
Vertical business application focus
Pay-as-you-go
Add communications to apps and business processes
Cisco Spark for Devs Tropo Platform
89
Growing Developer and ISV Ecosystem
90
+441259340737
/fault <fault number> resolved <case closing comments>
https://tropofaultreport.herokuapp.com/faults
91
“Altocloud creates windows into Spark rooms so our employees can see what customers are doing, anticipate their need, and engage with them at the right moment to improve customer business outcomes.”
- Dan Arra, VP Customer Success & Co-Founder
Example: AltocloudWatch now
Challenges• Brands need to optimize the customer journey across their
digital platforms
• Users seek on-demand answers and responses when shopping online but on the device and format of their choosing
Solution• Use Spark and Tropo APIs to add new communications
capabilities to the Altocloud Customer Engagement platform
• Notify Altocloud users through Tropo voice and SMS when Altocloud identifies Hot Prospects on their digital properties
• Altocloud users can interact with prospects or customers right from Cisco Spark rooms
• Prototype created in just a few weeks
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
92
Example: QWASIWatch now
Challenges• Buyers expect more from the brands they love
• Brands are seeking to move from “pray and spray” of the past to a more relevant and intimate marketing approach
• QWASI’s platform has the intelligence to optimize loyalty programs but required additional communications capabilities
Solution• Enable users to program outbound voice and SMS
communications to users at the right time, right device
• Provide the tools to build a simple, yet effective IVR for end customers to get (and provide) additional information
• Help users provision locally-based phone numbers to improve trust and relevance with end customers
OPTION 2
“Once we implement a voice API we don’t have to worry about if it works with all the existing infrastructure that’s in place”
- John Wharton, VP Business Development
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
93
Example: Tagnos
Challenges• Patient wait times at hospitals are often long
• Hospitals are now rated based on customer experience – long wait times can hamper this
• The Tagnos tracking system needs to integrate patient data in a place people can see those data and respond immediately
Solution• Embed Tropo SMS to send notifications and alerts to hospital
staff when there is an exception to the patient care process
• Enable staff to mediate issues real-time by simply tapping to join a Cisco Spark room from any device
• Reduce patient wait times in clinical trials
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
94
Building a Vibrant Developer CommunityJoin us
Hack-a-thons
• Public/sponsored
• Internal/focused
Workshops
• Change hearts and minds
• Create new devs out of non-devs
$Innovation
Fund
• Build preference within the startup ecosystem
• Work with partners to leverage new solutions in customer workflows
• New events and audiences
• Inspiring talks & interactive demos
• Great hospitality
Pop Ups #SparkHaus
95
• Helping partners develop new integrations with Spark
• Direct investments in partners• Adding additional capabilities
into Cisco/Tropo technology and platform
• Extensive support beyond just help desk
For more information and to sign up:https://developer.ciscospark.com/fund/
New $150M Spark Innovation Fund
96
Cisco Developer Platforms Sign Up Today!
InteractiveDocs
DeveloperPortal
SDKs24/7 DevSupport
https://developer.ciscospark.com/ http://www.tropo.com
97
Development Is Always Free
Registerhttps://www.tropo.com/register
Experiencehttp://usecases.tropo.com/
98
Cisco DevNet Learning Labs
BeginnerSparkCallsCollaborationIntermediateJabber Guest
Jabber Web SDKJavaScriptMobilityPhoneRemote ExpertREST
SMSTTSTropoUDSVoiceWebex API
https://learninglabs.cisco.com
99
Follow and Engage with Us!
@CiscoSparkDev
@Tropo
@CiscoDevNet
Stève Sfartz, API evangelist @CiscoDevNet twitter://@SteveSfartz, github://@ObjectIsAdvantagDevNet Express Lisbon, May 11th 2016
Cisco Spark & Tropo for Power Users
your interactions without coding
101
Cisco Spark
A complete business collaboration service from the Cisco cloud that enables customers to message, meet, or call anyone, anywhere, and anytime.
102
Spark App
Less email. More agility. Better teamwork.
Communicate from where your work lives
103
Spark Endpoints
Video IP & IP Phones
Spark Room System
104
Rooms, Messages, Calls, Meetings
Cisco Spark App
Drag picture to placeholder or click icon to add
105
Make Spark the Place for All Your Work
App Integration Services Spark for Developers
Easily configured integrations in the Cisco Spark app to unify workstreams
Native Integrations
Connect to other apps in seconds to automate recurring tasks and
make your life more efficient
Create custom integrations using Cisco Spark APIs through the Spark
for Developers portal
Built.io
Zapier
IFTTT
developer.ciscospark.com
Easy for users to integrate Cisco Spark with the apps they loveTools for developers to transform collaboration experiences
106
People/people/people/{personId}
Rooms/rooms/rooms/{roomId}
Messages/messages/messages/{messageId}
Webhooks/webhooks/webhooks/{webhookId}
GET
GET
GET
GET
POST
PUT DEL
GET
GET
POST
DEL
GET
GET
POST
DEL
Key APIs
Base URLhttps://api.ciscospark.com/v1/
SparkRESTful API
107https://developer.ciscospark.com
108
App Integration Services
Build your own integrations between
Cisco Spark and the other apps you love
Use built-in filters to automate how content is shared
Platforms that create connections between
hundreds of apps
109
Native integration
Trello integration
110
• Signup at: https://trello.com/• Launch Cisco Spark Web Client: https://web.ciscospark.com/• Create a Room
• Advices: Team Room with 2 other YOU, rename to « Trello Integration »
• Select Add integration in the Right pane• Create or move Cards around in Trello
Hands-on
111
App Integration Services
Zapierintegration Drag picture to placeholder or click icon to add
112
Use Spark to stay up to date
Keep up with Twitter mentions
Your personal productivity tool
113
• Create a Room • Advices: Team Room with 2 other YOU, rename to « Zapier Integration »
• Signup at: https://zapier.com • Create a new Zap• Add a Twitter activity / select Search Mention• Add your search criteria
@Tropo OR #CiscoSpark OR @CiscoSparkDev OR @CiscoDevNet
Hands-on
114
• Add a Cisco Spark activity / choose Post Message• Connect your Spark account• Choose a Spark Room and customize the message
• Run your Zap
Hands-on
AuthoringAssistant
115
• Add a filter to remove Retwitts• Click on the vertical line to open the Add activity assitant• Select add a Filter
Hands-on
116
App Integration Services
Built.iointegration
117
SMS from Cisco Spark with Tropo
/sms +33678007899 “Hi Steve, can you call me ASAP ? Rui”
118
• Create a Room • Advices: Team Room with 2 other YOU, rename to « Built.io Integration »
• Signup at: https://flow.built.io • Create a new Flow• Go to the settings• Toogle Webhook « on »• Copy link
Hands-on
119
Let’s start with a webhook
no secret sauce, it’s just about REST & json
120
no secret sauce, it’s just about REST & json
121
Is new message a /sms command ?
122
if yes …
123
get all info about the Tropo send SMS script
call(phonenumber, { network:"SMS"});say(msg);
124
check the SMS send script token url
Token URL
125
test with Postman
126
connect the Tropo SMS send script
127
link request parameters to the Tropo script
128
acknowledge into the Spark room
129
SMS from Cisco Spark with Tropo
/sms +33678007899 “Hi Steve, can you call me ASAP ? Rui”
Stève Sfartz, API evangelist @CiscoDevNet twitter://@SteveSfartz, github://@ObjectIsAdvantagDevNet Express Lisbon, May 11th 2016
Cisco Spark & Tropo for developers
code your own interactions
Cloud APIs enabling developers to quickly and easily embed communication capabilities into their applications and business processes.
132Sample Footer
Simple for Web/App Developers
+• Ask • Call • Conference • Hang-up
• Record • Reject • Say • Transfer
Sample Code
ask “Thanks for calling. For sales press 1. For support press 2.”, { :choices => “1,2”, :onChoice => { say “A sales person is not available right now” if result.value == 1 say “Support is currently assisting other customers” if result.value == 2 }}
Sample Footer
Option One – Scripting API
Sample Footer
#send_sms.rbcall("+14075550100", { network: "SMS” });say("Don't forget your meeting at 2 p.m. on Wednesday!");
#Activate by calling URL + Token with HTTP GET/POSThttps://api.tropo.com/1.0/sessions?action=create&token=TOKEN
Option Two – Web API135
Sample Footer
require 'tropo-webapi-ruby'require 'sinatra'
post '/index.json' do
t = Tropo::Generator.new
t.call(:to => "+14075550100", :network => "SMS")
t.say(:value => "Tag, you're it!")t.response
end
136
http://usecases.tropo.com/
137
Hands on
• Create a Tropo account on tropo.com
• Drop your Account ID in the Spark Room and get activated for Outbound SMS & Calls
• Create a javascript application which send an SMS, add a Canadian endpoint, invoke via the token URL
• Create a javascript application which responds to incoming calls, add a local phone number, call the phone number
Sample Footer
138
Cisco Spark
A complete business collaboration service from the Cisco cloud that enables customers to message, meet, or call anyone, anywhere, and anytime.
139
Spark App
Less email. More agility. Better teamwork.
Communicate from where your work lives
140
Spark Endpoints
Video IP & IP Phones
Spark Room System
141
Rooms, Messages, Calls, Meetings
Cisco Spark App
Drag picture to placeholder or click icon to add
142
Make Spark the Place for All Your Work
App Integration Services Spark for Developers
Easily configured integrations in the Cisco Spark app to unify workstreams
Native Integrations
Connect to other apps in seconds to automate recurring tasks and
make your life more efficient
Create custom integrations using Cisco Spark APIs through the Spark
for Developers portal
Built.io
Zapier
IFTTT
developer.ciscospark.com
Easy for users to integrate Cisco Spark with the apps they loveTools for developers to transform collaboration experiences
143
People/people/people/{personId}
Rooms/rooms/rooms/{roomId}
Messages/messages/messages/{messageId}
Webhooks/webhooks/webhooks/{webhookId}
GET
GET
GET
GET
POST
PUT DEL
GET
GET
POST
DEL
GET
GET
POST
DEL
Key APIs
Base URLhttps://api.ciscospark.com/v1/
SparkRESTful API
144https://developer.ciscospark.com
145
your first Cisco Sparkbot in nodejs
Drag picture to placeholder or click icon to add
146
Hands on
• Connect to the Cisco Spark Developer Portal
• Retrieve your Spark API Token
• Clone the Sparkbot StarterKit or npm install sparkbot-starterkit
• Run the outgoing integration example• Check documentation• Install localtunnel
• Run the REST webhook example
• Enhance with your own code
Sample Footer
147
https://github.com/ObjectIsAdvantag//sparkbot-starterkit
• Git clone
148
Helping partners develop new integrations with SparkDirect investments in partnersAdding additional capabilities into Cisco/Tropo technology and platformExtensive support beyond just help desk For more information or sign up:
https://developer.ciscospark.com/fund/
New $150M Spark Innovation Fund
149
//Cisco/DevNet/SteveSfartz
• API Evangelist @CiscoDevNet• Tropo & Spark APIs • code addict, any … but #golang lover• live in France, all around EMEA• hosted @PIRL – Paris Innovation Center• twitter://@SteveSfartz• github://ObjectIsAdvantag
“vision without execution is
hallucination”