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DevOps & Value Stream Mapping

Helen Beal@helenranger4

Daniel Breston@danielbreston

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Ideation

Integration

ValidationOperation

Realisation

DevO

ps

©Ranger4

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“Obstacles are those frightful things you see when you take your eyes off of your goal ” Henry Ford

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Value Stream Mapping

Value Stream

Process

Task Task Task

Process

Value Stream Mapping• Macro org level view• Defines Strategic

direction (WHAT, WHY, KPI)

• Heavy LEADERSHIP involvement

Process Mapping• Micro org level view• Defines steps of a

process (WHAT, HOW, KPI)

• Heavy FRONTLINE involvement

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What do YOU want to change?

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What is the why?

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Current Stream Map

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55 people and 6 meetings to review and sign off a business case of £1m

364 days lapsed working days (72 working weeks) days and 191 productivity days (38 weeks) to deliver a project with hardware & software

268 internal employees and 20 externals are involved in delivering the project – that’s circa 25% of the whole of the company!!

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Value Stream Charter

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Future State Map

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CustomerResponse Centre

ScrumTeams Go-Live

Ask to do something Do something Done something

LT: 5 daysPT: 5 days

%C&A 80%

LT: 32 daysPT: 2 days

%C&A 95%

LT: 50 daysPT: 50 days%C&A 80%

5 days 50 days 32 days

Great CompanyFuture State Value Stream Map

Great OwnerAs of 10th March 2016

Customer

Standard document

and content library

Create scheme

response centre

Create Scrum team

Address testing

Tools

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Improvement Plan

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Transformation Plan• Who will own the Value Stream?• Who will “Actively Monitor” progress?• How often will we communicate?• What will we do when we get stuck or if a KPI is at risk?• How will we coach our teams?• What coaching do we need to ensure success?• How will we ensure this is an iterative improvement?• How will we align the VSM to everyday processes?• How will we track and celebrate effort and success?

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Experimentation

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Socialising the Transformation Plan

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Be the Plan

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Celebrate success!

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Success Factors• Focus and discipline• Tie Value Stream Improvement to:– Strategic business needs– Organisational goals and priorities

• Leadership support• Communicate Communicate • Celebrate

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Inspiration

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Be DevOpstastic