dhaka february 24 customer service development nazmul ahmed
DESCRIPTION
Presentation by Mr. Nazmul Ahmed for Founders InstitueTRANSCRIPT
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Customer Experience Development
By Nazmul Ahmed (Najm) Founder & CEO, Ennovision Ltd & LLC
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User Experience Design Company
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Made in Bangladesh
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CUSTOMER EXPERIENCE
DEVELOPMENT
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What?
A formal process to find customers and most importantly the type of customers.
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Whats the Process.. dude?
Customer > Problem > Solution
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Needs
your passion customer needs
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I got the customer.
Now what?!
Crap!
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Become their best friend
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Become their best friend
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Become their best friend
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Become their best friend
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Excitement Generator
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Facebook/nazmulahmed