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DHL Supply ChainOcean House

TheRing

Bracknell

Berkshire

RG12 1AN

UnitedKingdom

Telephone:+44 1327 308 474

Email:[email protected]

www.dhl.com

Allinformation is correctas attimeof printing:August2009


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AIRLINE BUSINESS SOLUTIONS

AIRLINE

BUSINESSSOLUTIONS

FoodServices Logistics

Procurement& Sourcing

CommercialModel


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Consumerknowledge

Food-relatedprocurement

Foodsafety

Menudesign

Trayassembly

Premiumfood

production

Foodpackaging

Non-premiumfood

production

FoodServices



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In-housedesign team

Inboundmanagement

Purchasingstrategies

Globalsourcing

Consultancy

Optimum costprocurement

Procurement& Sourcing


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Carbonassessment

Inventorymanagement

Security

Freightforwarding

Printmanagement

Waste andreturns

management

Fleetmanagement

StorageDHL

Aerospace

Logistics



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DHLS l Ch i14


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In any operation we believe that different commercial

options should be available, depending on our

customers needs.

Our open book management model gives our customers

full transparency of the financial information regarding

their operation. This enables us to work together

to make more informed decisions and ensure our

customers have greater control over their budgetary

spend. Through this model we are able to work towards

aligned goals, eliminate conflicts of interestand

provide the flexibility over the term of the contract

to support any changes in the customers strategic

direction. Open book information includes, but is not

limited to, revenue, profit, cost of goods and services,

cash flow and expenses.

Our commercial model of closed book management

and accounting is very much still prevalent in todays

business. Benefits of this include having fixed pricing

with a matrix of chargesdepending on volume and

the services required.

DHL is committed to balanc

and financial needs to prov

risk and rewardgives both p

to form long term strategies. T

commercial model we can pro

By adopting our airline busine

Party Logistics Provider (4PL

add real value to your busi

Reducing operating costs th

distribution, transport, pro

Reducing your working cap

inventory and improved ava

Reducing fixed capital expe

asset utilization across our

Ultimately, the DHL solutions

customer value by improving

availability and customer serv

reducing cost and capital inve

improved profitability and

A FLEXIBLE COMMERCIAL APPROAC

Closedbook

Risk andreward

Leadlogisticsprovider

3PLOpenbook

CommercialModel


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AUTOMOTIVE

FASHION

RETAIL

CONSUMER

TECHNOLOGY

HEALTHCARE

INDUSTRIAL

Customizingfeedingline-sideparts to a continuousproduction plant

Suppliercomponentcollections,consolidationandforwarddistribution toproduction lines across EMEA

Integratedservices-trucking,warehouses,air /ocean

import/export,customs team

Transportingfromimporttowarehousing,includingmanagementof fleet

International/nationaltransportation,orderprocessing,

inventory management

EXPORT/ IMPORTACTIVITIES

PRIMARYMOVEMENT

MANUFACTURING& RAW MATERIALS

DHL provideallexport/importactivities forconstructionmaterials plus timeddistribution to enableaprojectin a highly populatedcity to run on time

Globalclinicaltrial studymanagementincludingblindingpacks,labeling,andtemperaturemonitoring

Inboundand outboundtransportmanagementthrough a controltowerservicefora globalPCmanufacturer

ReceivinginboundgarmentsfromtheFarEast to threewarehouses in Europe

Managementof point-of-salefor52 beveragedistributorsacross threeregions,globallyfrom300 vendors in Asia,Europeandthe Americas

Inboundtransportation andstorageat-150C andonwardshippingwithin re-usableliquidnitrogen containers

Managementof inboundfreightfromportto a centralEuropean distribution centerfora printermanufacturer

Themanagementof over1,000 containers of inboundproducts fromprinters across

theglobeinto China,USandUK warehouses

Usingourdedicated planningcenter,DHL manageallprimary movements foroneoftheworlds leadingconsumermanufacturers

Consolidation pointforinbounddeliveries priorto kitting,assembly andtransportation of componentsto a train manufacturerinBarcelona

Inboundto manufacturing-includingfreight,customsclearance,andinventorymanagementforanorthopaedicmanufacturer

Shuttleandline-sideservices to productionlines fora globalcomputermanufacturerin Ireland

Themanagementof upto4,000 containermovementsfromAsia and1,300 road/

railmovements fromacrossEuropeintoproductionfacilitiesfora kitchen manufacturer

Providingshuttletransportof packagingdeliveries to aleadingglobalbrewer


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DHL S l Ch i22


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