Deutsche Post DHL Global HR L&D Project Coordinator

GERMANY

Job description

The program is a global training program called “Certified International Forwarder CIF” which is unique in the whole

forwarding/logistics industry. It is covering both tow business units, DHL Global Forwarding and DHL Freight.

It will focus on frontline staff in Operations, Product and Customer Service with a total target audience of approx. 12.000

people. The program is currently in the pilot preparation phase which is to start as of September 2013. In parallel, all

training content for delivery via e-learning, classroom and on-the-job is in production.

- Support the project manager in various project management tasks, such as managing of issues, risk or scope;

this includes to maintain the respective documentation

- Create various statistics and analysis on program participation and attainment tracking

- Support the development of training sessions and exercises

- Communicate the program progress and success to a wide range of different stakeholders within DPDHL

(sponsors, regional and country management teams, project team, …)

- Continuously track the program costs

- Support the promotion and marketing of the program

- Manage work streams/ work packages with support of the Project Manager

Measurable results expected

High level, the objectives of the CIF are two-fold: upgrade the forwarding and logistics know-how of the target-audience as

well as to cover motivational aspects. In line with its divisional strategy, DHL Global Forwarding, Freight wants to have the

best team in the industry.

Key learning points

- Project Management for a large scale international HR Learning & Development project.

- Stakeholder Management in cross-divisional and cross-functional context .

- Understanding the training and development needs of a heterogeneous target group and finding solutions to meet

the requirements.

- Working in an international team and dealing with other cultures on a daily basis

Support from company

One-way flight ticket to Germany, language course, accommodation allowance (390 USD/month)

Work information

Field of work: Business administration, marketing, human resources

Duration: 52 weeks (13 months)

Salary: 1000 USD

Degree: Bachelor

Skills & competencies

Event management International marketing

Project management Advertising & public relations

Training & facilitation skills Team leadership

Selling skills Presentation skills