Peter Simpson, Principal, xsperient

EFFECTIVE ENGAGEMENT A PARTNERSHIP MODEL?

Diabetes, Obesity, and Pain – Case Study

Some insights from our research:

• You can incentivize people to try an engagement program, but you cannot incentivize them stay in it

• Engagement programs have to be engaging and practical

This case study involves a Plan, a related Provider group, and a supermarket chain.

It links together all three around the patient and creates engagement both in the doctor’s office and also where the patient makes food buying decisions.

Base the activity and

places where people go to buy food, not where they

go to get medical

treatment

Information and Outcomes Based Pricing

Live Dieticians

Flexible App covers 1, 2, or 3 conditions

Link to Supermarket

Kiosks

Population Healthcare

Management

POS Feedback to consumer

and System or Plan