Sunday, August 30, 2009

Super LongLife

DiGi Prepaid: Super LongLife misleading by DiGi Operator

After launched of DiGi Prepaid RM1 on July 2009, many of users (included DiGi operators) thought Super LongLife still apply to DiGi Prepaid I Like (Super FnF, Super SMS, Super Talk & Super LongLife)in fact no more.

If you call DiGi Operator, theyll advise you to *128#, then choose 4 for Talktime Services, then 3 for Super LongLife. If you tell them no such selection, theyll sound 'unbelieve' & insist you did the mistake. (the application of Super LongLife cannot be done thru operator to avoid fraud). --> may be DiGi Operators are using Postpaid, hence not familiar to their own Prepaid product. :P At first when few of my friends told me thats how the DiGi Operator react to them, I'm not believe until I make the call personally.

Beside Prepaid I Like (Super FnF, Super SMS, Super Talk & Super Long Life), for those who still using DiGi Beyond, PowerPack & FuYoh!, you need to change your current plan to DiGi Prepaid RM1 before apply for Super LongLife (RM30), and the CHANGE OF PLAN WILL BE CHARGED AT RM3 (a trap for DiGi to dig more buck from users wallet??)

To change plan, you need to keep your number validity in active. Then *128#, choose 7 for Change Features, then 2 for Call Plan, choose 1 DiGi Prepaid RM1.

Once you succesfully change your plan.*128#, then choose 4 for Talktime Services, then 3 for Super LongLife.

Remark:a. for Prepaid I Like, the change of Plan is FOC, but only allowed to change once a month.

b. for Prepaid I Like, FnF numbers will be removed once the changed of plan is successful. Now, from Prepaid I Like (Super FnF, Super SMS & Super Talk) changed to DiGi Prepaid RM1", all your FnF will be retained (the change of plan cannot be reversed; "Prepaid I Like" no more open for new subscription). The reason may be is to stop you from using 'Change Call Plan' to renew your FnF numbers. :P (* for DiGi FnF number, DiGi give 11+3 times FOC for you to name your FnF list, exceeded that, every changes will be charged for RM2).

(PowerPack, Fuyoh, Prepaid I Like - SuperFnF, SuperTalk, SuperSMS) DiGi Prepaid (RM1) SuperLongLife RM3DiGi prepaid

Posted by digi.ambassador at 9:22 AM

Labels: DiGi Prepaid

1.What is the new call rate for DiGi Prepaid I Like?

The new call rate for DiGi Prepaid I Like is 36 sen/min to anyone on any network, anytime, anywhere.

2.What is the new SMS rate for DiGi Prepaid I Like?

The new SMS rate for DiGi Prepaid I Like is 10 sen/SMS to anyone on any network, anytime, anywhere.

3.Is there a subscription fee when activating any of the options?

No. Activation of any option is FREE of charge except for Super Long Life which requires a payment of RM30 for 1 year validity.

4.How many options can I activate at one particular time?

Only 1 option at a time. However, you can activate Super Long Life along with any of the free options.

5.How often can I change options?

Change of options is only allowed once (1 time) a calendar month for Super FnF, Super SMS and Super Talk.

6.What is Super Long Life and how do I use it?

Super Long Life is a validity extension feature that gives you 1 year validity and can be activated at any time.

7.How do I activate the options?

Dial *112*1# for Super FnF, *112*2# for Super SMS, *112*3# for Super Talk and *128*4*3# for Super Long Life. You can also activate at digi.com.my/OCS or by calling 016 221 1800.

8.Do I still enjoy 11 Friends and Family numbers without activating any options on DiGi Prepaid I Like ?

Yes. 11 Friends and Family numbers is available for all DiGi Prepaid customers.

9.What are the new rates for DiGi Prepaid I Like?

Value Added OptionsNEW DiGi Prepaid I LikeSuper FnFSuper SMSSuper TalkCallsSame network 36 sen/min36 sen/min36 sen/min36 sen/min (Usage less than RM100)

25 sen/min(if you use more than RM100/month

FREE calls & SMS (DiGi-DiGi if you use more than RM200/month)Other networksSMSSame network 10 sen10 sen10 sen/SMSto all networks

FREE SMS(DiGi-DiGi, after 50 sen of daily SMS usage)10 sen/SMS

FREE SMS(If usage above RM200)Other networks10 sen10 senMMSSame network 25 senOther networksFavourite numbersCalls15 sen15 sen15 sen15 sen/min(If you use less than RM200/month)

FREE Calls(DiGi-DiGi, if you use more than RM200/month) SMS1 sen1 sen for same network 10 sen for other networks 1 sen (Below max. cap of 50 sen)Unlimited DiGi-DiGi SMS after max. cap1 sen/SMS

FREE SMS(Usage above RM200)No. of FnF 1111 + 4 on other networks1111Free Changes3Activation FeeFREEMonthly FeeFREE

In general, DiGi "Prepaid I Like" is in 3 modules (for me, Super Long Life is not included bcoz it is more alike a sub-module which applies to the 3 main modules).The charges is:-36 sen/min calls (in 30 seconds block)10 sen/SMS25 sen/MMS

The main different are:-Super FnF - 15 sen/min to 15 FnF numbers (11x DiGi, 4 non DiGi), 1 sen/SMS to 11 DiGi, 10 sen/SMS fot 4x non-DiGi FnF and Others (DiGi but not in FnF list, and Non-DiGi numbers)

Super SMS - FREE SMS (only DiGi-DiGi) after daily SMS usage of 50 sen; 10 sen/SMS to all networks (DiGi but not in FnF list, and Non-DiGi numbers).

Super Talk - FREE Calls & SMS (DiGi-DiGi) if you use more than RM200/month; OR, call rate at 25 sen/min if you use more than RM100/month.

Super Long Life - pay RM30 for 1 year active line (apply to Super FnF, Super SMS or Super Talk).

DiGi Prepaid RM1* is replacing "Prepaid I Like" on July 2009. The source of idea must be taken from 1Malaysia. Hence, onward all new subcribers no more option for "Prepaid I Like". For those already changed from "Prepaid I Like" to to "DiGi Prepaid RM1", there is no option to 'undo'.

DiGi Prepaid RM1 looks like combination of Super SMS, Super Talk & Super Long Life in "Prepaid I Like":-a. Rate:-36 sen/min for calls (in 30 seconds block)10 sen/SMS25 sen/MMS

b. FnF - 11 DiGi + 4 Non-DiGi

c. once daily SMS usage is hit RM1, the following call rate is RM0.12/min & SMS DiGi-DiGI is 1sen/min, SMS to others Networks are 10sen/min.d. remains of Super Long Life (One Year Validity) at RM30.

Comments:-For those youngster who daily SMS (DiGi-DiGi) a lot, 11 DiGi FnF not enuf to them, Super SMS is better package (better keep it).

For Super FnF, changed to "DiGi Prepaid RM1" is better option because the call rate will be cheaper at 12sen/min once you hit RM1 of SMS usuage (cheaper than Postpaid which is 13sen/min).

*The new plan is named "DiGi Prepaid", but I intentionally called it as "DiGi Prepaid RM1" due to DiGi's 1st Prepaid Plan is also called DiGi Prepaid, then followed by DiGi Prepaid Plus, Horizon, Horizon Optimum, Beyond, Fuyoh!, etc.

Posted by digi.ambassador at 3:39 AM _1331029163.unknown