digiconsole & digiviewer manual - lorex · 2016-02-08 · digiconsole & digiviewer manual...

Copyright © 2007 Digimerge Technologies Inc.

DIGICONSOLE & DIGIVIEWER MANUALEnglish Version 2.0

SOFTWARE GUIDE

Software Guide for DigimergeNetworkable Devices

2 SOFTWARE MANUAL | Copyright © 2007 Digimerge Technologies Inc.

Table of Contents

Table of Contents

Section 1- DIGICONSOLE ....................................................................... 5System Requirements ............................................................................... 6DigiConsole - Main Screen ....................................................................... 7Home Window ........................................................................................... 8Find Devices Window ............................................................................... 8Find Devices - Menu Options .................................................................... 9

Menu - Edit Network Parameters ................................................................................................ 9Menu - View Live Image ............................................................................................................ 10Menu - Updating Firmware ........................................................................................................ 11

Register Window ..................................................................................... 12Install Window ......................................................................................... 13

Installing the DirectX and 32CH. Surveillance Software ............................................................ 14

Section 2 - DIGIVIEWER ....................................................................... 15DigiViewer - Main Screen ....................................................................... 16Surveillance Screen .......................................................................... 16~17Motion Setup Screen .............................................................................. 18Settings Screen ....................................................................................... 19

Preferences Tab ........................................................................................................................ 19Device Setup ....................................................................................................................... 20~21Network Services ....................................................................................................................... 22Accounts .................................................................................................................................... 23

Advanced Settings .................................................................................. 24Advanced Settings - General ............................................................................................... 25~26Advanced Settings - Streaming ................................................................................................. 27Advanced Settings - General ..................................................................................................... 28Advanced Settings - Motion ....................................................................................................... 29Advanced Settings - Motion 1 & 2 ............................................................................................. 30Advanced Settings - Servers ............................................................................................... 31~32Advanced Settings - CH 1~4 ..................................................................................................... 34

Help Screen ...................................................................................... 35~36

Table of Contents

Revision 2.0 3

Please visit us on the web for the most current Manuals, Quick Start Guides and Firmware at:

http://www.digimerge.com

Table of Contents

Section 3 - NETWORK CONNECTIVITY................................................ 37Network Connectivity Overview .............................................................. 38Locating the MAC and IP Address .......................................................... 39Router Port Forwarding ........................................................................... 40Setting Up Your DDNS Account ....................................................... 41~42DigiViewer DDNS Setup ......................................................................... 43Remote Access with Internet Explorer .............................................. 44~45

Internet Explorer Security Warnings .......................................................................................... 44Internet Explorer Security Warnings - Program Installation ....................................................... 45Internet Explorer Security Warnings - Windows Firewall ........................................................... 45

Digimerge IP Products ............................................................................ 47Digimerge Warranty .......................................................................... 48~49

About the DigiConsole and DigiViewer• The DigiConsole and DigiViewer software allow you to access your IP Product from a

networked location, to view live video and configure your IP Product.

• Minimum System Requirements: Windows XP, Pentium 4 processor with 256MB RAM (512MB RAM recommended) with Microsoft Internet Explorer 6

Table of Contents

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Table of Contents

Section 1 - DigiConsole ..................................................................... 8~16

System Requirements ............................................................................... 8DigiConsole - Main Screen ....................................................................... 9Home Window ......................................................................................... 10Find Devices Window ............................................................................. 10Find Devices - Menu Options .................................................................. 11

Menu - Edit Network Parameters .............................................................................................. 11Menu - View Live Image ............................................................................................................ 12Menu - Updating Firmware ........................................................................................................ 13

Register Window ..................................................................................... 14Install Window 1......................................................................................... 5Installing the DirectX and 32CH. Surveillance Software ......................... 16

Section 2 - DigiViewer Application .................................................... 17~42

DigiViewer - Overview ............................................................................. 18Accessing the DigiViewer ....................................................................... 18Surveillance Screen ................................................................................ 19Motion Setup Screen .............................................................................. 21Settings Screen ....................................................................................... 22

Preferences Tab ........................................................................................................................ 22Device Setup ....................................................................................................................... 23~24Network Services ....................................................................................................................... 25Accounts .................................................................................................................................... 26

Advanced Settings .................................................................................. 27Advanced Settings - General ............................................................................................... 28~29Advanced Settings - Streaming ................................................................................................. 33Advanced Settings - General ..................................................................................................... 34Advanced Settings - Motion 1 .................................................................................................... 35Advanced Settings - Motion 1 & 2 ............................................................................................. 36Advanced Settings - Servers ............................................................................................... 37~39Advanced Settings - CH 1~4 ..................................................................................................... 40

Help Screen ............................................................................................ 41

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Table of Contents

Section 3 - DigiViewer and PTZ Cameras ....................................... 44~46

DigiViewer - PTZ Camera Setup ............................................................. 44A. Admin User Setup ................................................................................................................. 44B. PTZ Advanced Software Setup ............................................................................................. 45C. PTZ Controls ......................................................................................................................... 46

Section 4 - Network Connectivity ..................................................... 47~56

Network Connectivity Overview .............................................................. 48Locating the MAC and IP Address .......................................................... 49Router Port Forwarding ........................................................................... 50Setting Up Your DDNS Account ............................................................. 51DigiViewer DDNS Setup ......................................................................... 53Remote Access with Internet Explorer .................................................... 54

Internet Explorer Security Warnings .......................................................................................... 54Internet Explorer Security Warnings - Program Installation ....................................................... 55Internet Explorer Security Warnings - Windows Firewall ........................................................... 55

Appendix #1 - Video Streaming ....................................................... 57~58Motion JPEG Streaming ............................................................................................................ 57MPEG-4 Streaming ................................................................................................................... 57Bit Rate Control ......................................................................................................................... 58

Digimerge IP Products .......................................................................... 59

Digimerge IP Devices - Warranty ................................................... 60~61

HARDWARE MANUAL | Copyright © 2007 Digimerge Technologies Inc.

DIGICONSOLESECTION 1

System Requirements ............. 8DigiConsole - Main Screen ..... 9Home Window ....................... 10Find Devices Window ............ 10Find Devices Menu Options .. 11Register Window ................... 14Install Window 1 ....................... 5DirectX and 32CH. Software . 16

System Requirements SECTION 1


System RequirementsThe DigiConsole software (included with the IP Product) has the following installation requirements.

Minimum System Requirements:

Operating System Windows 2000

Windows XP Home Edition

Windows XP Professional

Windows Vista

Processor .Pentium 4 - 1.5 GHz Processor (or equivalent)

Memory 256 MB RAM (512 Recommended)

Hard Drive 50 MB - Installation space required

* Additional Hard Drive space required for recording. Recorded file size will vary depending on recording quality settings

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DigiConsole - Main ScreenSECTION 1

DigiConsole - Main ScreenThe Digiconsole application loads from the CD included with your package, and provides you with the following:

• Web links to various resources and documentation.

• Discovery of all the Digimerge IP devices on the network.

• Provides Network Configuration of IP Devices.

• Install DigiConsole on your system.

• Warranty and DDNS registration.

The Digiconsole Set-up Utility screen consists of the following button selections:

• Home - Main screen with product information.

• Find Devices - Locates all Digimerge IP Products on the Network.

• Register - Registration and Warranty information.

• Install - Installs the DigiConsole to the local PC for easy access. The installation process also includes DirectX 9 and the 32CH Surveillance Software, which can be installed to your system if desired. See the 32CH Surveillance Software Manual for details.

Home Window SECTION 1


Home WindowThe Home Window provides basic information. Also provides links to the Quick Installation Guide and Owner’s Manuals for your Digimerge IP Device.

Find Devices WindowClick the Find Devices button to discover all the Digimerge IP Network devices.

NOTE: The IP Device must be connected and networked to view live images. You may need to click the ‘Find Devices’ button several times to locate the devices.

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Find Devices - Menu OptionsSECTION 1

Find Devices - Menu OptionsOnce devices are located on the Network, the Menu options allow for several ways of interacting with the devices. To access the menu, click on the MENU option, or right click on the selected Device.

Menu - Edit Network Parameters

The Edit Network Parameters option provides allows the user to manually set the Network Device options (if necessary).

NOTE: The Network Settings will automatically be assigned by the Network router via DHCP when the device is connected to the Network. These settings can be changed, however incorrect changes to these settings will prevent access to the device.

1. IP Address & Port -The IP address and port assigned to the IP Device.

2. Subnet Mask - The Subnet Mask assigned by the Network Router.

3. Gateway Address - The Gateway Address is the address of the Router. This information is automatically assigned by the Network Router, and is necessary for communication on the Internet.

4. Domain Name Server 1 - The IP address of the Domain Server.

5. Domain Name Server 2 - A backup IP address for the Domain Server.

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Find Devices - Menu Options SECTION 1


Menu - View Live Image

The View Live Image option will display live video from the IP Device using the Apple Quicktime program.

Apple Quicktime is required - if this application is not installed on your system, please visit http://www.apple.com/quicktime

NOTE: The recommended Apple Quicktime Version is 7.1.6 or above.

Use the Apple Quicktime controls to Play and Pause the live video. For more information on Apple Quicktime controls, visit http://www.apple.com/quicktime

Menu - Open Device in Browser

Opens up the DigiViewer Video Browser using your default web browser. Please see Section 2 for details on the DigiViewer application.

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Find Devices - Menu OptionsSECTION 1

Menu - Updating Firmware

Opens up a window to locate the firmware for updating the Device, which was previously downloaded to your computer (with .bin extension).

NOTE: This product will not automatically check for firmware updates. Please visit http://www.digimerge.com to download the most current firmware for your product.

1. Download the current firmware for the IP Device from the Digimerge website.

NOTE: The firmware is model specific - make sure that the firmware you are installing is for your IP Device, as installing incorrect firmware can affect your device functionality.

2. Navigate to the download location, and select the desired BIN file. Click OPEN to begin the firmware install.

3. A warning message will appear onscreen - click OK to continue.

4. A Data Progress Indicator appears on the lower right corner of the DigiConsole window.

5. Once the Firmware Upgrade iscomplete, a final status message appears onscreen. Click OK to close.

NOTE: Do not reset or power down your IP Device for at least 5 minutes after the upgrade process starts.

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Register Window SECTION 1

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Menu - Reset the List of Devices

Refreshes the listing of available devices in the DigiConsole screen.

Register WindowProvides information on how to register your Digimerge IP Device for free DDNS service and provides warranty information.

SOFTWARE MANUAL | Copyright © 2007 Digimerge Technologies Inc.

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Install WindowSECTION 1

Install WindowClick the Install button to install the Digiconsole application software on your computer

1. Click on the NEXT button to begin the installation of the DigiConsole.

2. Read and accept the License Agreement (if you agree to the terms). Click the Accept License button to continue.

3. The Install Directory and Start Menu names are automatically set by the system, but can be changed if desired. Click Next to continue.

If you wish to change the Name and Install directory, click on the ‘...’ button.

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Install Window SECTION 1


4. The installation process will proceed.

Click Next to install the DigiClient on the local system.

Installing the DirectX and 32CH. Surveillance Software

Please see the 32CH Surveillance Software Manual included with your package for further details.

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DIGIVIEWERSECTION 2

DigiViewer - Overview ........... 18Accessing the DigiViewer ...... 18Surveillance Screen ........ 19~20Motion Setup Screen............. 21Settings Screen ............... 22~26Advanced Settings .......... 27~40Help Screen .......................... 41

DigiViewer - Overview SECTION 2

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DigiViewer - OverviewThe DigiViewer application is a Live View / Remote Access application that allows you to access the IP Device directly from any compatible web browser. Any settings that are changed in the DigiViewer are directly altering the camera and not the application.

The following screens load in the default browser, and are sent from the IP device. This application is not installed to the local PC.

Accessing the DigiViewer The DigiViewer can be accessed two ways:

• Open the DigiViewer using the DigiConsole application (Local Use). Please refer to Section #1 - DigiConsole for details.

• Open the DigiViewer using a web browser (Local or Remote Access). See below.

To access the IP Device in a web browser:

1. Open a compatible web browser (ex. Internet Explorer, FireFox, Opera, Safari, etc.).

2. Enter the IP Address in the ‘Address’ Bar of the Web Browser:

• Internal Connectivity: The Internal IP address can be located using the DigiConsole application.

• Remote Access: If using the External IP address or DDNS Address for Remote Access, please see Section #4 - Network Connectivity of this Manual for details.


Surveillance ScreenSECTION 2

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Surveillance Screen

1. DigiViewer Main Screen - Surveillance - Displays the live video from the IP Device.

• Surveillance - Live Monitoring screen.

• Motion - Configuration settings for Motion Detection.

• Settings - Configuration settings for the IP Device.

• Help - Displays support and contact information.

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Surveillance Screen SECTION 2

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2. Basic / Advanced Image Control Sliders - Switch between Basic and Advanced Image Controls by clicking on the Advanced Controls link on the main screen:

Contrast

Brightness

Snapshot Image Refresh Rate (Off ~ 1/second rate)

3. Audio Button - Controls the Audio on the IP Device (on Audio Enabled devices only. Please refer to the Hardware Manual for the specific model).

4. Still Image Capture Button - Click to capture the currently displayed video image as a still image in a separate browser window. This still image can be saved as a JPG file.

5. Video Image - Displays the current still/live video from the selected IP Device.

6. Playback Controls - Starts / Stops live playback:

Controls for Starting Live Video:

• PLAY Button - Starts the live video.

• REC Button - Starts recording live video (requires FTP Server Setup).

Controls Available during Live Video:

• STOP Button - Stops the live video.

• REC Button - Starts recording live video (requires FTP Server Setup).

• ROTATE Link - Rotates the live video in 90° Clockwise increments (ActiveX Only).


Motion Setup ScreenSECTION 2

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Motion Setup ScreenThe Motion Event feature will send video files to a Network Recorder Server (using FTP) when enabled and configured in the Settings (Network Services) menu.

• Motion Event Trigger - Turns the Motion Detection ON or OFF by checking the box.

• Motion Sensing - Sets the Motion Sensitivity between 0 (low) to 100 (high).

• Video Recording - Sets the Duration (in seconds) for video recording (from 1~10 seconds).

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Settings Screen SECTION 2

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Settings ScreenThe Settings Screen controls the options and configurations for the IP Device.

Preferences Tab

Device Description:

• Description - Allows the user to change the IP Device name.

• MAC Address, IP Address and Firmware - Displays the IP Device specific network settings.

On Screen Display

• Enable OSD - Turns the On Screen Display of the IP Device Name ON or OFF by checking the box.

• OSD Display Text - Set the text to be displayed on the Video Display screen.


Settings ScreenSECTION 2

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Device Setup

The Device Setup Menu controls the Internal Networking Information for the IP Device.

Local Network Settings

• Device Hostname - Set the Hostname for the IP Device.

• Video Streaming - Sets the Frame Rate for network video transfer (from 1~10, 12, 15, 25 or 30 FPS).

System Clock

• Use Network Time Protocol (NTP) - Sets the System Clock using a Network Time Server. Turn the setting ON or OFF by clicking the selection box.

NOTE: The Network Time Protocol (NTP) is a protocol for synchronizing the clocks of computer systems to a central time server.

• NTP Server Address - Sets the location of the NTP Server. The default setting is ntp.digimerge.net, however any other NTP server can be used if desired.

• Time Zone - Set the Time Zone to the local time using the drop down menu selection.


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SOFTWARE MANUAL | Copyright © 2007 Digimerge Technolog
Device Setup

Network Configuration

• IP Port (Web) - The Web Port used for web browser access (HTTP) (Default port 80).

• IP Port (RTSP) - The IP Port used for live video streaming (RTSP) from the IP Device (Default port 554).

• Use DHCP - Allows the IP Device to receive the Network Settings from the System Router. This option is ON (checked) by default. Turning OFF (unchecking) this option allows the user to set the following manually:

IP Address - The numeric address assigned to the IP Device.

Network Mask & Gateway - The numeric addresses assigned to the Network Router.

Name Server 1 & 2 - The external IP address of the Name Server. The Name Server is a machine on a network that enables a hostname to be resolved into an IP address. (i.e. www.digimerge.com translates to IP Address 207.97.199.227)

NOTE: Incorrect changes to the network settings will prevent the device from communicating, and may require a Hardware Reset to resolve. See the Hardware Manual for the IP Device for details for completing a hardware reset.

Settings ScreenSECTION 2

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Network Services

The Network Services Menu controls the External Networking Information for the IP Device (used for Remote Access).

Remote Access

• Enable Digimerge DDNS Service - Turns DDNS Updates to the DDNS Service ON or OFF.

NOTE: Free Registration at http://www.digimerge.net is required to use the Digimerge Remote access DDNS service.

• DNS Domain - Enter the Domain Name configured in the DDNS Setup process. This information can be found in the Email received after a successful registration.

• Account Name - Enter the Account Name configured in the DDNS Setup process. This information can be found in the Email received after a successful registration.

Network Recorder Server

• Enable Sending Images using FTP - Turns the sending of Images to an FTP server ON or OFF.

NOTE: FTP server address must be provided to use this function.

• FTP Server Address & Ports - Enter the URL or IP address of the FTP server.

• Account Name and Password - Enter the login account information of the FTP server.

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Accounts

The Accounts Menu controls different access levels to the IP Device.

Current User Account (Administrator) - The Administrator has unrestricted access to all the settings of the device. The interface will only permit creation of ONE administrator account.

• Username and Password - Set the Admin level Username and Password.

General User Accounts (1~5) - The General User has restricted access to the settings of the server. The interface will only permit the creation of FIVE General User accounts.

• Username and Password (Users 1~5) - Set the General User level Username and Password (up to 5 users).

Anonymous Guest Account (username: guest)

• Allow Access to Live Images & PTZ Control - Turns Guest access ON/OFF for the IP Device for the viewing of Live Images and/or PTZ Controls. Any user can access the system if the Guest Account is on.

Advanced SettingsSECTION 2

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Advanced SettingsThe Advanced Settings menu options control the low level settings in the IP Device.

NOTE: Incorrect changes to the Advanced settings will prevent the IP Device from working properly, and may require a Hardware Reset to resolve. See the Hardware Manual for the IP Device for details on completing a Hardware reset.

DO NOT CHANGE THESE SETTINGS unless you are sure of the outcome!

Advanced Settings

• General - Contains the general configuration settings for the IP Device such as Name, IP Address and OnScreen Display.

• Streaming - Contains the video streaming information such as Resolution, Video Standard and Image.

• Motion 1 & Motion 2 - Contains the settings for Motion Detection and automatic image capture

• Servers - Contains the setup information for SMTP, FTP and DDNS.

• Serial Port - Contains the setup information for the Serial Port connection.

• CH1~4 - Reserved.

• Description - Displays the function description when hovering over an Advanced Menu Option

Advanced Settings SECTION 2

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Advanced Settings - General

1. MAC Address of the IP Device.

2. Installed Firmware Version.

3. System Description (Device Name) for the Device.

4. Timezone for the IP Device. Set by manually entering the time zone location (based on GMT = 0).

5. Language Setting (English Only)

6. OnScreen Display Setting. Sets the display to ON (1) or OFF (0).

7. OnScreen Display Language (English Only)

8. OnScreen Display Name. Type in the text to be used in the Video Onscreen display.

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9. Onscreen Display X Co-ordinate Location. Sets the horizontal location for the Onscreen display text by entering a location from 1~Max Screen Width.

10. Onscreen Display Y Co-ordinate Location. Sets the vertical location for the Onscreen display text by entering a location from 1~Max Screen Height.

11. Onscreen Display Grey Color. Sets the shade of the onscreen display text.

12. Factory Setting (Restore). Resets the IP Device to Factory Defaults. This will reset the Device to Factory Defaults - All user specific settings will be erased except Network and Account settings.

13. Update the Firmware. Click the Browse button to navigate to the downloaded file location, and click the UPDATE button (see page #11 of this manual of this manual for alternative Firmware Update instructions).

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Advanced Settings - Streaming

1. Power Frequency. Set to either 50Hz or 60Hz depending on electrical environment.

2. Brightness - Set the brightness of the image during Video Transfer between -100/+100.

3. Contrast - Set the contrast of the image during Video Transfer between -100/+100.

4. Hue- Set the hue of the image during Video Transfer between -100/+100.

5. Saturation - Set the saturations of the image during Video Transfer between -100/+100.

6. Video Mode - Set to either NTSC or PAL.

7. Video Size - Set to D1 (720 x 480), CIF (352 x 240), QCIF (176 x 112), VGA (640x480), QVGA (320x240) or QQVGA (160x120).

8. Video Encoding Peak Recording Rate. Set between 64~20000.

9. Video Encoding Bitrate. Settings include 256, 512, 768, 1000, 1500, 2000, 3000, 3500, 4000, 5000, 6000, 7000, 8000, 9000 and 10000.

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10. FrameRate in Frames Per Second (FPS). Framerate settings of 1~10, 12, 15, 25 or 30 FPS.

11. Encoding Bitrate Control - 0, 2~30; 0=CBR (constant bit rate)) Default = 8.

12. Video Mode. Set to MPEG4 or MJPEG (default is MPEG4. Use MJPEG if snapshot images are used primarily).

13. Group Of Pictures Size. Set between 1~90. Default is 15.

14. Video Interlace - set to True (Interlaced) or False (Progressive Scan).

15. MPEG4 Sequence Mode. Set to i (iFrame), ip (iFrame + pFrame).

16. Audio Encoder Format. Set to No Audio or 48kpcm.

17. Video Streaming Client (Transport). Set to QT. (Quicktime) or Auto (Browser dependant).

18. RTSP TCP Port. sets the RTSP TCP port to use the RTSP service (when using multiple devices behind a firewall, assign unique RTSP ports).

19. Auto Shutter. Set to ON (1) or OFF (0).

20. Backlight Compensation. Set to ON (1) or OFF (0).


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Advanced Settings - Motion 1

1. Enable / Disable Motion Detect - Set to ON (1) or OFF (0).

2. Motion Record Duration - Set the Recording Duration between 2~10 seconds

3. Maximum Storage Space - Enter a value for the Maximum storage space to use (In Bytes).

4. Recording Overwrite - Set the Recording Overwrite to ON (1) or OFF (0).

5. Enable the use of Motion Detection Region 1. Set to ON (1) or OFF (0).

6. Motion Detection Range, Upper Left Row. Set the value between 0~Max Screen Height.

7. Motion Detection Range, Upper Left Column. Set the value between 0~Max Screen Width.

8. Motion Detection Range, Lower Right Row. Set the value between 0~Max Screen Height.

9. Motion Detection Range, Lower Right Column. Set the value between 0~Max Screen Width.

10. Motion Detection Region 1 Vector Threshold

11. Motion Detection Region 1 SAD Threshold. Set between 0~200.

12. Motion Detection Region 1 SEN. Threshold. Set between 0~100.

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13. Enable the use of Motion Detection Region 2. Settings the same as steps 5~12.

14. Enable the use of Motion Detection Region 3. Settings the same as steps 5~12.

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Advanced Settings - Motion 1 & 2

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Advanced Settings - Servers

1. Enable SMTP - Set to ON (1) or OFF (0).

2. SMTP Email Address - Manually enter the email address of the SMTP user.

3. SMTP Authentication - Set to ON (1) or OFF (0).

4. SMTP Server - Manually enter the Mail Server Address.

5. SMTP User - Enter the Username for authentication.

6. SMTP Password - Enter the Password for authentication.

7. Enable FTP - Set to ON (1) or OFF (0).

8. FTP Hostname - Manually enter the Hostname Address for the FTP server.

9. FTP User - Enter the Username for authentication.

10. FTP Password - Enter the Password for authentication.

11. FTP Upload Path - Enter the uploading path on the remote FTP host (/ is root).

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Advanced Settings - Servers

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12. DDNS Service. Set to Digimerge as default, however can be changed if using another DDNS service is desired.

13. DDNS User - Enter the Username and Password.

14. DDNS Host - Enter the Host website address extension.

15. Device Network Card Interface.

16. DDNS Update Max Interval - Set the DDNS info update between 0~2073600 seconds.

17. Configuration Cache file location.



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Advanced Settings - Serial Port

1. Serial Port - Set the default COM Port.

2. Serial Mode - Set the mode to either RS-232 or RS-485.

3. Serial Usage - Reserved (2)

4. Serial Baud - Set the Baud rate for the serial data transfer to 300, 600, 1200, 2400, 4800, 9600, 38400, 57600 or 115200.

5. Serial Data - Set between 5~8.

6. Serial Parity - Set to Disable (0), Enable Check Bit ODD (1) or Enable Check Bit EVEN (2).

7. Serial Memo - Enter a memo (note) for the Serial connection.

8. Serial Device - Enter the Serial Device for COM2 as None (0), Lilin (1), Pelco-D (2), Pelco-P (3) or Manual (4).

9. Serial Stop - Set the stop bit to either 1 or 0.

10. Write - Enter a code to be sent through serial RS-232/RS-485. Press the “Tab” key on your keyboard to transmit the code.

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Advanced Settings - CH 1~4

All Channels are currently reserved.

Help ScreenSECTION 2

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Help ScreenThe Help Screen displays information about the DigiViewer, System and Software Requirements, and Digimerge Support Options.

DIGIVIEWER - PTZ CAMERA

SECTION 3

DigiViewer - PTZ Camera Setup ..................44A. Admin User Setup ....................................44B. PTZ Advanced Software Setup ................45C. PTZ Controls ............................................46

DigiViewer - PTZ Camera Setup SECTION 3


DigiViewer - PTZ Camera SetupThe DigiViewer application loads in the default web browser (internet Explorer, Firefox, Opera, Safari, etc.) and is sent from the IP device. This application is not installed to the local PC.

The following steps must be performed to activate the PTZ controls on the DigiViewer.

A. Admin User Setup

NOTE: If an admin password has been previously configured, proceed to step B.

1. Open the Camera in the DigiViewer using a web browser.

2. Select the ‘Settings’ link on the left side

3. Select the Accounts section.

4. Add a ‘Current User Account’ by entering a User Name and Password (with Confirmation) of your choice

Click the ‘Update Accounts’ button on the lower right side of the User screen.

DigiViewer - PTZ Camera SetupSECTION 3

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B. PTZ Advanced Software Setup

To use the PTZ features of the camera, the settings in the DigiViewer software must be configured as shown in the following screenshot.

1. Open the Camera in the DigiViewer using a web browser.

2. Select the ‘Settings’ link on the left side

3. Select the ‘Advanced Settings’ link

4. Select the ‘Serial Port’ section on the Advanced Settings page.

5. Set the DigiViewer as follows:• Serial Port: 2• Serial Mode: RS485• Serial Usage: 2• Serial Baud: 9600• Serial Data: 8• Serial Parity: 0• Serial Device: 1 (lilin)• Serial Stop: 1

DigiViewer - PTZ Camera Setup SECTION 3


C. PTZ Controls

The controls shown below ONLY appear on a PTZ Type Camera once the camera settings have been configured (as shown in steps A and B).

1. PAN/TILT CONTROLS - Use the Up, Down, Left, Right and Diagonal arrows to control the Pan and Tilt of the Camera.

2. ADVANCED CONTROLS - The Advanced PTZ controls are only active once the camera is in Live Playback mode. Press the Play Button on the console before clicking on the Advanced Controls button:

2a. ADVANCED CONTROLS - OSD MENU/RETURN - Opens the OSD Menu from the remote Camera onscreen. Use the Pan / Tilt Arrow Controls to navigate through the different onscreen options. Use the OSD MENU/Return Link to exit the Onscreen OSD menu on the remote camera.

NOTE: Each PTZ Type Camera will have a different OSD Menu. Refer to the Hardware Manual for the specific model of IP device.

2b. EXIT - Exits the Advanced Setting mode.

3. ZOOM MODE - Use the + and - links to zoom in or out on the live playback.

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NETWORK CONNECTIVITYSECTION 4

Network Connectivity Overview ..........48Locating the MAC and IP Address ......49Router Port Forwarding ......................50Setting Up Your DDNS Account .........51DigiViewer DDNS Setup .....................53Remote Access with Internet Explorer 54

Network Connectivity Overview SECTION 4


Network Connectivity OverviewThis Device is designed to be remotely controlled using your existing network and the provided DigiViewer software (or a 3rd party compatible application - visit us on the web for an updated compatible software list).

1. Connect the Device to the Router or Switch using an Ethernet Cable, and power on the Device.

NOTE: The Device must be connected to the router prior to connecting the power to the IP Device.

2. Locate the MAC and IP address of your Device using the provided DigiConsole Setup Utility. See next page for details.

3. Run the DigiConsole Software from the provided CD (optional installation to PC), and configure the DigiViewer to allow DDNS connectivity. Refer to page 43 for details. See the DigiConsole / DigiViewer Software Guide (provided with this Device) for installation requirements and details on using the software.

Device

ROUTER(Not Included)

PC(Not Included)

INTERNET

http://www.google.com

Locating the MAC and IP AddressSECTION 4

Revision 2.0 49

Locating the MAC and IP Address Use the provided DigiConsole Setup Utility to locate your IP Address.

1. Run the DigiConsole application from the CD provided with the product. Select the Find Devicesbutton.

2. The DigiConsole automatically locates all available Digimerge IP devices on the network, and displays a snapshot of the results. Click on any available device to display a snapshot image on the right side screen display.

NOTE: You may need to press the Find Devices button several times as some devices may not respond immediately.If you do not see a snapshot image, please check that all cables running to the Device are connected properly. A Device must be connected and networked to view live images.

A username and password may be required when connecting to the Device (if configured on a previous installation).

3. Record the MAC address. This information is necessary for the DDNS Registration process.

NOTE: The IP Devices must be on the same local network as the PC for discovery and initial setup. Once the device is properly configured, you may access it remotely over the internet.

Router Port Forwarding SECTION 4


Router Port ForwardingIn order to view the device remotely (over the Internet), follow the steps outlined on the following 5 pages to setup a free DDNS Remote Access account.

You will need to enable port forwarding on your Router to allow for external communications with your Device. The following ports will need to be forwarded to remotely connect to your Device:

• Video Port 554

• Web Port 80

Computers, IP Devices, and other devices inside your network can only communicate directly with each other within the internal network. Computers and systems outside your network cannot directly communicate with these devices. When a system on the internal network needs to send or receive information from a system outside the network (i.e. from the Internet), the information is sent to the Router.

When a computer on the Internet needs to send data to your internal network, it sends this data to the external IP address of the Router. The Router then needs to decide where this data is to be sent to. This is where setting up Port Forwarding becomes important.

Port Forwarding tells the router which device on the internal network to send the data to. When you set up port forwarding on your Router, it takes the data from the external IP address:port number and sends that data to an internal IP address:port number (i.e Router External IP 216.13.154.34:554 to IP Device Internal IP 192.168.0.3:554).

To locate your external IP address, visit http://www.whatismyip.com

NOTE: If using multiple IP Devices on the same network, each device will need to be assigned to a different remote access port.

ComputerInternal IP192.168.0.101

DeviceInternal IP192.168.0.102

RouterInternal IP192.168.0.1

RouterExternal IP216.13.154.34

NETWORK EXAMPLE

Internet(WAN)

Internal Network(LAN)

Setting Up Your DDNS AccountSECTION 4

Revision 2.0 51

Setting Up Your DDNS AccountDigimerge offers a free DDNS server for use with your IP Device. A DDNS account allows you to set up a web site address that points back to your Local Network. The following outlines how to set up your free DNS account.

3. Complete the Account Information fields with your personal information

1. Navigate to http://DDNS.digimerge.net

2. Select the Create Account option from the list on the left side of the screen.

http://DDNS.digimerge.net

Setting Up Your DDNS Account SECTION 4


4. Complete the System Information fields as follows:

PRODUCT LICENSE SECTION:

URL REQUEST SECTION:

5. Click the Create New Account link at the bottom of the form to submit your request.

6. Your Account information will be sent to you at the E-mail Address you used in Step 3.

You will need this information for remote access to your System. Record YOUR information below:

Domain Name: _______________________________________________

User Name: _________________________________________________

Password: __________________________________________________

Domain name: User name: Password:

tomsmithtomsmith1 1234

• Product Code: Select your product model from the Product Code drop down menu

• <Product Code> - <MAC Address>: Locate the MAC address of your System by pressing the Info button on the Remote (or from the menu).

• URL Request: Choose a URL for your DDNS connection (i.e. your name, your company or business name, or anything of your choice.)

NOTE: The information sent to you in E-mail is CASE SENSITIVE. It is important when set-ting up your DDNS information on your device.

DigiViewer DDNS SetupSECTION 4

Revision 2.0 53

DigiViewer DDNS SetupUse the information received in email from the DDNS setup (previous page) to configure the IP Device for remote connection (using the DigiViewer application).

1. Right Click on the Device in the DigiConsole application. Select the Open Device in Browser option.

2. The DigiViewer application will load in the default Web Browser.

A. Click on the SETTINGS link

B. Click on the NETWORK SERVICES link.

C. Enter the DDNS information received in the DDNS Confirmation Email:

Check ‘Enable Digimerge Dynamic DNS Service

Enter the DDNS Domain name you chose during the DDNS Registration process

Enter the Account Name you setup during the DDNS Registration Process.

The information is automatically saved once you switch to any other screen within the DigiViewer. DO NOT close the window before changing screens, or the setup will be lost.

C

A

B

Remote Access with Internet Explorer SECTION 4


Remote Access with Internet ExplorerOpen Internet Explorer, and enter the Local IP (i.e. http://192.168.0.104 if inside the Local Network), the Remote IP (i.e. http://72.154.89.164) or DDNS Address (http://myurl.digimerge.net) for the remote IP Device.

Internet Explorer Security Warnings

Several security warnings may appear (based on your Internet Explorer settings). The applications requesting security clearance are required to view live video on your system.

• Right Click on the Yellow Security Bar, and select ‘Install’

http://myurl.digimerge.net

Remote Access with Internet ExplorerSECTION 4

Revision 2.0 55

Internet Explorer Security Warnings - Program Installation

The DigiConsole and DigiViewer may require additional application information to be installed to your PC.

• Click the Install button to allow the ActiveX controls to be setup on the PC.

Internet Explorer Security Warnings - Windows Firewall

The Digimerge IP Devices require connectivity across the network, and may be flagged by the Windows Firewall when a connection to your PC is made.

• Select UNBLOCK to use the DigiConsole and Apple Quicktime applications.

Appendix #1 - Video

Revisio

Appendix #1 - Video StreamingThe DigiViewer Software can stream images from the IP device using either:

• Motion JPEG• MJPEG-4

Motion JPEG Streaming

Motion JPEG streaming uses standard JPEG still images for the video stream. These images are displayed and updated at a rate which creates a video stream of quickly changing images.

Motion JPEG streaming uses high bandwidth, but provides a very high quality image. To use Motion JPEG, change the settings in the DigiViewer using a web browser.

MPEG-4 Streaming

MPEG-4 streaming uses a video compression standard that provides a high quality video stream using low bandwidth (less than 1 Mbit/s). The simple coding type is used by programs such as QuickTime™ for playback.

When using MPEG-4 streaming, the bit rate can be controlled, which in turn allows the amount of bandwidth usage to be controlled. CBR (Constant Bit Rate) is used to achieve a specific bit rate by varying the quality of the MPEG-4 stream. When using VBR (Variable Bit Rate), the quality of the video stream is kept as constant as possible, at the cost of a varying bit rate.

• RTSP (Real Time Streaming Protocol) serves as a control protocol, and is used by a viewing client to start a unicast session.

• Unicasting is communication between a single sender and a single receiver over a network. This means that the video stream goes independently to each user, and each user gets their own stream. A benefit of unicasting is that if one stream fails, it only affects one user.

n 2.0 57

Appendix #1 - Video Streaming

58

Bit Rate Control

Limiting the maximum bit rate is a good way of controlling the bandwidth used by the MPEG-4 video stream. Leaving the Maximum bit rate as unlimited will provide a consistently good image quality, but at the expense of increased bandwidth usage whenever there is more activity in the image. Limiting the bit rate to a defined value will prevent excessive bandwidth usage, but images will be lost when the limit is exceeded.

NOTE: A maximum bit rate can be used for both variable and constant bit rates

The bit rate type can be set to:

• Variable Bit Rate (VBR) - VBR will adjust the bit rate according to the images' complexity, thus using a lot of bandwidth for a lot of activity in the image and less for lower activity in the monitored area.

• Constant Bit Rate (CBR) - CBR allows you to set a fixed Target bit rate that will consume a predictable amount of bandwidth, and which will not change whatever happens in the image.


Digimerge IP Products

Revision 2.0 59

Digimerge IP Products

Digimerge Network Video Servers - Limited 3 Year Hardware WarrantyWarranty: Subject to the exclusions, limitations and exceptions, Digimerge warrants to the initial end-user purchaser that this hardware product is free from manufacturing defects under normal use for a period of three (3) years from the date of purchase.

Exceptions to the above warranty are:

• Camera components including, but not limited to, moving parts, motors, fans, heaters, hard drives, removable flash memory, camera image sensors, DC iris and lens assemblies and Pan Tilt Zoom (PTZ) related components including electrical slip ring contacts, and pan/tilt/lens motors. These are warranted for a one (1) year period.

• PTZ related components: If the PTZ Camera is used in continuous motion applications (50 - 100% duty cycle - i.e. guard tour or sequence presets), the warranty period for the entire camera and related hardware components will be limited to six (6) months from the date of the end user original purchase

Software & Consumables: All software, accompanying documentation and consumables (including but not limited to fuses and batteries) provided with or as part of the product are furnished AS IS, and are excluded from warranty cover-age. Digimerge is not obligated to provide the end-user with a substitute product during the warranty period or at any time.

NOTE: Products are subject to continuous improvement. DIGIMERGE Technologies Inc. and its subsidiaries reserve the right to modify product design, specifications and prices, without notice and without incurring any obligation. Soft-ware and firmware are subject to updates from time to time. For valid warranty claims made during the warranty period, upon proper proof of purchase (which is defined as a “valid form of a bill of sale or receipt from an authorized retailer or distributor showing the original date of purchase”), defective products will, at the sole discretion of Digimerge, be repaired or replaced with equal or better product in terms of hard-ware features without charge if all the conditions set forth in this document are met. Any products repaired or replaced within the warranty period, shall be warranted by Digimerge to the initial end-user purchaser for 90 days from the return shipment date, or the remainder of the warranty term, whichever is longer. Repairs are warranted for 90 days outside the original warranty period. Products and parts, at Digimerge's sole discretion, may be replaced with new or refurbished items, and the products and parts replaced become the property of Digimerge. The customer is responsible for all ship-ping costs associated with the return of the defective products for warranty service to Digimerge warranty/repair facili-ties. Products will be returned to the end-user freight prepaid. Exclusions and Limitations: Any of the following will void this warranty:

1. Installation or use of the product other than strictly in accordance with the instructions contained in the product's instruction manual;

2. If the product is subjected to operating conditions (including atmospheric, moisture and humidity conditions) outside of the acceptable conditions specified in the product's instruction manual;

3. If the product is subjected to misuse (not adhering to instructions supplied with the product), negligence, modification (of hardware, firmware or software) or abuse;

4. If the product is subjected to electrical short circuits or transients, accident, fire, flood or Acts of God;5. Adjustment, maintenance or repair of the product other than in accordance with Digimerge approved procedures; and

6. Use of replacement parts other than those specified by Digimerge.7. If the products original identification (trademark, serial number, model number) markings have been removed, defaced or altered

DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE PRODUCT'S ABILITY OR EFFECTIVENESS IN PREVENTING OR REDUCING THE RISK OF, OR DAMAGES RESULTING FROM, LOSS OR THEFT OF PROPERTY OR PERSONAL INJURY. THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MER-CHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE. REPAIR OR REPLACEMENT AS PROVID-ED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. DIGIMERGE SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAM-AGES OF ANY KIND OR CHARACTER, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY, LOSS OF REV-ENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR CLAIMS AGAINST THE PURCHASER BY ANY THIRD PERSON, EVEN IF DIGIMERGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Digimerge Network Video Servers - Limited 3 Year Hardware Warranty (cont.)No claims or statements regarding the product, whether written or verbal, by salespeople, retailers, dealers or distribu-tors, that are not contained in this limited warranty or in the owner's manual are authorized by Digimerge and do not modify or expand this warranty. Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury. To the extent that such restrictions on limitations apply to the products, the above limitations and exclusions may be limited in their application. In that case, when the implied warranties are not allowed to be excluded in their entirety, they will be limited to the duration of the applicable written warranty, and if damages may not be limited then the above limitations on damages apply, but only to the greatest extent permitted by local law.

Warranty and Non-Warranty Service: Warranty service can be received by contacting your Digimerge dealer (during the warranty period). The dealer is re-quired to first contact Digimerge Technical Support for assistance. In the event the problem cannot be resolved over the phone or via email, Digimerge will advise to return the product, at customer's expense, for repair or replacement. Upon receipt of the defective camera, Digimerge will send a repaired or replacement camera at Digimerge's expense to the customer. Dealer should send product to:

In United States:

Digimerge ReturnsC/O Russell A. Farrow 15 Lawrence Bell Drive

Amherst, NY14221

In Canada:

Digimerge Technologies Inc., Attention: Repair Department,

300 Alden Rd., Markham, Ontario, Canada,

L3R 4C1

Out of warranty service: Please visit our web site (www.digimerge.com) for the name and location of the Digimerge authorized service centers.

It’s all on the webProduct Information

User Manuals

Quick Start Guides

Specification Sheets

Software Upgrades

Firmware Upgrades

Digimerge Technologies Inc.

VISIT

www.digimerge.com

www.digimerge.com



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