digital business transformation: be ready
TRANSCRIPT
DIGITAL BUSINESS TRANSFORMATION
: BE READY
IT SOLUTION PROVIDER
Bayanzul LodoysambaIT Consulting,Summit Computer Technology LLC
Dell Solutions Forum Mongolia, 2016.01.13
TECHNOLOGY IS EVOLVING RAPIDLY
TECHNOLOGY IS CHANGING OUR WORLD
IT SOLUTION PROVIDER
IT SOLUTION PROVIDER
DEVICES
ElectronicsSoftwareSensorsConnectivity
EMBEDDED
WearablesSmart phonesHome appliancesAutomobiles
UBIQUITOUSE
CollectTransmitProcessInteract
INTELLIGENT
INTERNET OF THINGS
IT SOLUTION PROVIDER
People Behave the Way Computers Work …Computers Work the Way People Behave …
HUMANS EVOLVED WITH TECHNOLOGY
Vision
Touch
Voice
Biometric
Signal
Gestures
. . . WHO ARE ALWAYS CONNECTED . . .
IT SOLUTION PROVIDER
DIGITALNATIVES
MILLENNIAL ARE
USE THE INTERNET DAILY
REPORTED TEXTING WITHIN THE LAST 24 HOURS
HAVE CREATED A SOCIAL NETWORKING PROFILE
CITE TELEVISION AS THEIR MAIN SOURCE OF NEWS
CITE INTERNET AS THEIR MAIN SOURCE OF NEWS
92%
80%
75%
59%
65%
Source: Millennials: Diverse, Connected, and Committed to Sexual Health and Rights
THIS IS DRIVING OUR ANALOG WORLD TO DIGITAL WORLD
IT SOLUTION PROVIDER
4BILLION
$4TRILLION
25+MILLION
25+BILLION
50TRILLION
CONNECTED PEOPLE
REVENUEOPPORTUNITY
APPLICATIONS EMBEDED &INTELLIGENT
SYSTEMS
GBs OF DATA
BY THE YEAR 2020
Source: Mario Morales, IDC
THE NETWORK EFFECT OF CONNECTIONS – METCALFE’S LAW
IT SOLUTION PROVIDER
1 user joinsfacebook
At 5 friends, the users
network value is 36
An average user with 130 friends has network value of 17,161
The power of connected
humans and smart devices -
Limitless
Source: Srini Koushik, Think Big – Enabling a Digital Business through IT, NTT I3.
SOMETHING INTERESTING IS HAPPENING DIGITAL DISTRUPTION.
IT SOLUTION PROVIDER
World’s largest taxi company owns no taxis
Largest phone companies own no infra
World’s most valuable retailer has no inventory
Most popular media owner creates no content
World’s largest movie house owns no cinemas
Largest software vendors don’t write the apps
Executives expectt their business will be disrupted to some extent by digital technology in next 12 months
92%86%83%78%76%
- Insurance- Financial- Government- Telecomm- Healthcare
Source: Forrester/Russell Reynolds 2014 Digital Business Online Survey
A NEW SPECIES OF CONSUMER
IT SOLUTION PROVIDER
Asset light, Share them on demand
User experience-centricDesign, speed
Content SavvyGenerates digitalcontent
Connectivity
Application
DRIVING EVERY BUSINESS TO BECOME A DIGITAL BUSINESS
IT SOLUTION PROVIDER
Context awareness
Real-time offer
Browsing vacation sites In Palo Alto, CA
Mark Zuckerberg, MaleBirth date: May 14, 1984Married, 1 daughter
Analytics
Profile
TRANSFORM INTO DIGITAL ENTERPRISE
re-engineer businessPROCESSES & business MODEL
reimagine the experience,HUMAN-CENTRIC design
master DATA, gain insightsand act on them
choose CUSTOMIZATION
over standardization
build AGILITY into theirenterprise
choose the rightTECHNOLOGIES
IT SOLUTION PROVIDER
IT SOLUTION PROVIDER
ROLE OF IT AND THE CIO IN DIGITALIZATION
To what extent would you say that the IT department and/or CIO are or will be involved in each of the following areas of Digital Business over the next 2 years?
2%
1%
2%
4%
0%
0%
27%
28%
19%
22%
13%
9%
0% 20% 40% 60% 80% 100%
No envolvement from IT Supportive role
Owning responsibilities and activities IT takes the lead in defining strategies
Not applicable
EVALUATING AND/OR TESTING TECHNOLOGY TO SUPPORT DIGITAL BUSINESS
MAJOR INITIATIVES TO INTEGRATE SYSTEMS ACROSS A DIGITAL BUSINESS
STRATEGIC PLANNING FOR DIGITAL BUSINESS
THE DIGITAL BUSINESS ECOSYSTEM AND SUPPLIERS
DIGITAL BUSINESS ENABLEMENT OF INTERNAL EMPLOYEES
DIGITAL BUSINESS PRODUCTS, SERVICES, MARKETING, CUSTOMER EXPIERENCES
Source: Gartner (2014), N=98 FS providers From the U.S., Europe and Australia
IT SOLUTION PROVIDER
Chief Digital Officer
DIGITAL STRATEGY: BUSINESS, MARKETING, IT
THANK YOUFOR YOUR ATTENTION
IT SOLUTION PROVIDER