Digital DashboardsDigital Dashboardsfor Los Angeles County for Los Angeles County

Departments, Commissions Departments, Commissions and Agenciesand Agencies

Digital Dashboards are Prompted by Digital Dashboards are Prompted by Countywide Performance CountsCountywide Performance Counts

County of Los Angeles, under the leadership of the CEO, is committed to Performance Counts.

Digital Dashboards Show Performance.Demo of website:http://lacounty.info/performance_counts

Performance Counts!Performance Counts! Known by many names -- performance measures,

performance metrics, or key performance indicators -- they exist to measure progress!

To display these on a Digital Dashboard, give me:

1. A Metric

2. A Target

3. and An Actual Measurement Performance Counts has created a need for County

Dashboards in all County Departments. ISD/IDD created a Dashboard Template that can be

customized for all County Departments.

Conceptual “Views” of Conceptual “Views” of Metric HierarchyMetric Hierarchy

By Organization? By Program?

1. Metric, 2. Target, and 3. Actual Value

Imagine a metric within your area of expertise.

Wouldn’t it be nice to view that metric, along with it’s status over time?

Time in Fiscal Years,

Quarters, Months, or ?

Organization within

Department

Programs

Additional Information is LocatedAdditional Information is Locatedon the Countywide BI Websiteon the Countywide BI Website

County of Los Angeles, under the leadership of the CIO, is committed to Business Intelligence.

County selected the Cognos Toolsuite.Demo of website:http://cbi.lacounty.gov

Demo DashboardDemo Dashboard

Demos: 1) ISD Digital Dashboard, 2) ISD Ad Hoc Database, and 3) BASIS PowerCubes

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Digital DashboardDatabase

BI Digital Dashboard

Excel

Phase IUse existing data for Programs and Measures,

by Years, Quarters and Months

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Bar graph

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Digital DashboardDatabase

BI Digital Dashboard

Phase IIExpand data access

to application systems.

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Excel

BASIS

Web Interfacefor

Data Entry

FAMIS

RT II

Dashboard / Application Dashboard / Application Development ProcessDevelopment Process

1. *Initiate a Project and Define Scope/Deliverables2. *Analyze the Existing Situation3. *Define New System Requirements4. *Design Logical System with Options5. Design Physical System of Selected Option6. Construct Programs and Database7. Automate ETL Processes to Move/Load Data8. *Testing - the automated system, User Acceptance9. *End User Training

* Partnership – Customer Participation and Approval

ISDInternet Development Division 7/30/2008

Application Development Process

Initiation / Analysis

Requirements/Design

Development TestingTraining Implementation EvaluationPhase

Deliverables

Roles

Project LeadSystem Analyst

Customer Sponsor

Customer P.LCustomer Analyst

Project LeadSystem Analyst

Customer Sponsor

Customer P.LCustomer Analyst

Project LeadSystem Analyst

DeveloperDBA

Customer P.LCustomer Analyst

Project LeadSystem AnalystCustomer P.L

Customer Analyst

Project Lead System Analyst

DeveloperDBA

Customer P.LCustomer Analyst

Project LeadDeveloper

DBA

Project LeadSystem Analyst Customer P.L

Customer Analyst

Collectables

Tasks Define ScopeAlign ExpectationsEstablish Timeline

Form TeamEstablish Meetings

Identify Funding

Customer/Team ReviewsFinalize Requirements/Design and Mapping

DocsCreate Database or

Access existingCreate Cognos Objects

Finalize DiagramsFinalize Requirements

Finalize DesignFinalize ETL maps

Update Data DictionaryFinalize Security Matrix

Project CharterWork Breakdown

StructureChange MgmtDraft Diagrams

Draft RequirementsDraft Design

Metric ExamplesOrganization

ExamplesData Source Details

Approved Project Charter

Begin Data Dictionary

Approved Rqts. Doc.Approved Design Doc.

Build ObjectsUnit Testing

Create SchedulesDocument Code

Update Diagrams and Documents as needed

Develop User Guide and Plan

Training

Create Database Objects

ETL ScriptsDashboard Screens

Apply Security Structure

(Framework Model)(Cubes, Reports)

(Additional Functions)

Unit Test CasesDevelopment DB

Development Server Location

Access Info, URLSecurity Info,

Create Userids for Test / Prod

User GuideUpdate Best

Practices Docs.

Student registration and room

reservation

System Test CasesUAT Certification

Prepare Test Plan & CasesFacilitate

System TestingUAT

Log & Fix Reported Defects

All code, scripts, schedules moved to

Production App/Database Servers

All code and Framework models checked into VSS

Docs moved to IDDAPP0/Projects

Business Recovery Needs

and PlanProject Completion

Approval

Customer Feedback

Evaluation MeetingAnalyze Feedback

Update and Finalize all Documents

Complete Project Assessment and Lessons Learned

Discussion

Update IDD App. Spreadsheet Info.

Project Assessment (Post Mortem)

All system deliverables and project deliverables

moved to proper locations – system

deliverables are tested

Application Development & Digital Dashboard Development Process Flow 7/30/2008

Generic Dashboard Generic Dashboard Development TimelineDevelopment Timeline

Generic Estimates:– 2-4 Months to deliver Digital Dashboard

Application and Training to End Users, Depends on SME knowledge and involvement.

– $38k - $77k, depending on needed ISD labor hours.

Other Costs to Consider:– Monthly BI Support.– User Licenses.– Database Hosting if necessary.

Next StepsNext StepsWhat would Your

Management like to accomplish this fiscal year?

What would you like to do next?

Future Future Possibilities Possibilities

are Unlimited!are Unlimited!