digital services solutions here i am. entertain me. · seamless, omni-channel experience across all...
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GE T IN THE DIGITAL SERVICES GAME…RIGHT NOW
The possibilities for new digital service offerings are virtually unlimited. Seize and monetize the opportunity. Incumbent providers and new entrants can rapidly build, configure and launch services that engage consumers and strengthen brand loyalty… in 90 days or less!
CONNECT THE DOTS ACROSS ALL CHANNEL S, ALL CUS TOMERS AND ALL DE VICES…COS T-EFFECTIVELY
Ascendon provides the flexibility to meet changing consumer demands and the agility to deliver a seamless, omni-channel experience across all devices. Provide the personalization that today’s consumer expects.
Effortless management of Identity, Digital Lockers and eWallets across any device
Personalized experiences using history, habits and preferences that puts the right content in front of consumers at the right time, building brand loyalty
Bundle digital and traditional services in a single solution through a flexible catalog
Trial and provide multiple business models including ad-based, time-based, usage-based, and recurring plans
Add and remove digital services without impacting core service offerings—with different payments by service type
Flexible payment options with eWallet capabilities to process payments in any way, from any device. Including prepaid, credit or debit cards, loyalty programs, gift cards or third-party digital wallet offerings
What’s even better? Ascendon is a SaaS, cloud-based platform so providers have the option to offer new digital services right now and, if needed, modernize front- and back-office systems at their own pace. Eliminating the time, cost and headache of replacing existing infrastructure from the start. Only Ascendon can do that!
DIGITAL SERVICES SOLUTIONSHERE I AM. ENTERTAIN ME.Launch new digital services today. Realize revenue (and a loyal fan base) tomorrow.
CSGI.COM © 2017 CSG SYSTEMS INTERNATIONAL, INC. AND/OR ITS AFFILIATES (“CSG”). ALL RIGHTS RESERVED.
THE ONE SOLUTION THAT DOES FIT ALL
Whatever the focus of your digital services program may be, customer mindshare is essential for success. So put them at the center of your strategy. Know what your consumers want—when, where and on what device:
Evolved customer model delivers insights into consumer behaviors via a single federated identity
Gain understanding with audience measurement tools and a recommendation engine for intelligent merchandising approaches rooted in consumer behavior insights to increase sell-through rates on offers, upsells and special deals
B2B and B2B2C models enable M2M and IoT opportunities within a connected ecosystem
E X TEND YOUR BR AND AND THE CUS TOMER REL ATIONSHIP
Speed-to-market is critical. And so is a platform that can deliver today and wherever your digital services program goes tomorrow:
Digital storefront manages new service ecosystems independently or in conjunction with existing systems
Unified and API-driven catalog blends digital and traditional services for maximum revenue and profitability
Easily tie into other subsystems for data qualification and authentication
For Universities & Multiple Dwelling Units
• Drive new revenue sources for digital services independently from University or Dwelling
• Create a relationship with the customer beyond the MDU or University
• Target offers based on preferences, location, promotions and more, creating a long-lasting branded relationship based on profile
GARTNER
TODAY’S DIGITAL ECONOMY IS CHAR AC TERIZED
BY SERVICES PROVIDED ON DEMAND, A FOCUS
ON CUS TOMER E XPERIENCE, ENGAGEMENT
OF AN ECOSYS TEM OF PARTNERS AND BY
LE VER AGING DIGITAL BUSINESS TECHNOLOGIES.
AS CUS TOMERS BECOME INCRE ASINGLY ALWAYS
ON— CONS TANTLY CONNEC TED TO THE INTERNE T
IN THEIR PERSONAL AND PROFESSIONAL LIVES
VIA THEIR MOBILE DE VICES AND SMARTPHONES—
THE Y HAVE COME TO E XPEC T ACCESS TO THE
SERVICES THE Y NEED ON DEMAND.
L AUNCH. PROFIT. REPE AT.
WHATE VER THE FOCUS OF YOUR DIGITAL
SERVICES PROGR AM MAY BE, CUS TOMER
MINDSHARE IS ESSENTIAL FOR SUCCESS.
SO PUT THEM AT THE CENTER OF YOUR
STR ATEGY. KNOW WHAT YOUR CONSUMERS
WANT—WHEN, WHERE AND ON WHAT DEVICE.
CSGI.COM © 2017 CSG SYSTEMS INTERNATIONAL, INC. AND/OR ITS AFFILIATES (“CSG”). ALL RIGHTS RESERVED.