digital thinking on marketing, branding and campaigning

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DIGITAL THINKING ON BRANDING, MARKETING AND CAMPAIGNING TOM DE BRUYNE FOUNDER/ CREATIVE DIRECTOR SUE AMSTERDAM Tuesday, March 19, 13

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Lecture I did for the Rotterdam School of Management on March 19th 2013 on how the disruption of digital challenges us to rethink marketing, branding, advertising and campaigning.

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Page 1: Digital Thinking on Marketing, Branding and Campaigning

DIGITAL THINKING ON BRANDING, MARKETING AND CAMPAIGNINGTOM DE BRUYNEFOUNDER/ CREATIVE DIRECTOR SUE AMSTERDAM

Tuesday, March 19, 13

Page 2: Digital Thinking on Marketing, Branding and Campaigning

I AM TOM DE BRUYNE, I CO-FOUNDED AND WORK AS CREATIVE DIRECTORAT CAMPAIGN AGENCY SUE AMSTERDAMI TWEET AT @TOMDEBRUYNEMAIL ME: [email protected] spoke at TEDX: http://sue.am/tom_at_tedxMy slideshares are here: http://sue.am/tdb_slides And I cofounded the lingerie webshop www.Salondesir.com

THIS IS ME

Tuesday, March 19, 13

Page 3: Digital Thinking on Marketing, Branding and Campaigning

1. DIGITAL IS DISRUPTING EVERYTHING2. DISRUPTIVE THINKING IN MARKETING3. DISRUPTING THE ADVERTISING AGENCY

Tuesday, March 19, 13

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1. DIGITAL IS DISRUPTING EVERYTHING2. DISRUPTIVE THINKING IN MARKETING3. DISRUPTING THE ADVERTISING AGENCY

Tuesday, March 19, 13

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1. DIGITAL IS DISRUPTING EVERY BUSINESS... INCLUDING MARKETING

Tuesday, March 19, 13

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Chapter 1: Insert heading in bold herePut the subtitle in light here

DISRUPTION / CREATIVE DESTRUCTION

1. Change doesn't come overnight. Change comes from disruptive players 2. Disruptive innovation isn’t necessarily a new technology; it’s usually a recombination of existing technologies served up in disruptive way

3. Market leaders nearly never see it coming

4. Market leaders always respond by adding features, disruptors !nd ways to solve customer problems at lower costs, while stealing market share

Clayton Christensen, The innovators dilemma

Tuesday, March 19, 13

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DISRUPTING MUSIC - COMPUTER - TELEPHONE

Tuesday, March 19, 13

Page 8: Digital Thinking on Marketing, Branding and Campaigning

DISRUPTING AIRLINE TRAVEL (AND THE EU)

Tuesday, March 19, 13

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DISRUPTING THE HOTEL BUSINESS

Tuesday, March 19, 13

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THE REAL MOBILE DISRUPTION

Tuesday, March 19, 13

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DISRUPTING THE TV EXPERIENCE

Tuesday, March 19, 13

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DISRUPTING THE NEWSPAPER (FINALLY)

Tuesday, March 19, 13

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DISRUPTING PRICING - DEALS ARE THE NEW NORM

(Reed’s law)

Tuesday, March 19, 13

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DISRUPTION OF CLASSIC BRANDING THROUGH NEW PERSUASIVE MODELS

(AGGREGATORS)

Tuesday, March 19, 13

Page 15: Digital Thinking on Marketing, Branding and Campaigning

DISRUPTION OF CLASSIC BRANDING THROUGH NEW PERSUASIVE MODELS

(AGGREGATORS)

(Reed’s law)

Tuesday, March 19, 13

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I always think the big difference between the Makers and the corporate Internet Of Things (IOT) is that the IOT people are trying to make the world more efficient and controlled and the Makers are trying to make it more personal and magic. They're imagining objects that come to life like they do in Harry Potter.

Russell Davies - The internet with things

Tuesday, March 19, 13

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1. DIGITAL IS DISRUPTING EVERYTHING2. DISRUPTIVE THINKING IN MARKETING3. DISRUPTING THE ADVERTISING AGENCY

Tuesday, March 19, 13

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CREATIVE DISRUPTION CAN COME FROM DIFFERENT ANGLES:

DISRUPTIVE PRODUCTSDISRUPTIVE CAMPAIGNSDISRUPTIVE BRANDS

Tuesday, March 19, 13

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BUILD SMART SERVICES IN THE PRODUCT

Tuesday, March 19, 13

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BUILD CONVERSATION INTO THE PRODUCT(DESIGN FOR EXCITEMENT)

Tuesday, March 19, 13

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REAL TIME CAMPAIGNING(pown or be powned)

Tuesday, March 19, 13

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CONTENT MARKETING: SERIOUS VS ENTERTAINING

vs

Tuesday, March 19, 13

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DISRUPTIVE BRANDING: HAVE AN INTERESTING BRAND BELIEF AND A COMMITMENT

Tuesday, March 19, 13

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DISRUPTIVE BRANDING: HAVE AN INTERESTING BRAND BELIEF AND A COMMITMENT

Tuesday, March 19, 13

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DISRUPTIVE CAMPAIGNING: TACTICS IS THE NEW CREATIVE

Tuesday, March 19, 13

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ADVERTISING IS NOT DEAD

Tuesday, March 19, 13

Page 28: Digital Thinking on Marketing, Branding and Campaigning

1. DIGITAL IS DISRUPTING EVERYTHING2. DISRUPTIVE THINKING IN MARKETING3. DISRUPTING THE ADVERTISING AGENCY

Tuesday, March 19, 13

Page 29: Digital Thinking on Marketing, Branding and Campaigning

active consumer:searches for product excitement

SEOReviewsRatings

Conversion boostersBrand content

passive consumer:stumbles upon product excitement

Content

DIGITAL IS A REVOLUTION IN CONSUMER BEHAVIOR, NOT IN MEDIA

Tuesday, March 19, 13

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WHERE DOES DISRUPTION COME FROM?ENTERTAINMENT COMPANIES

DESIGN AGENCIESCONVERSION DRIVEN AGENCIES

GOOGLE AND FACEBOOKCROWDSOURCING PLATFORMS

Tuesday, March 19, 13

Page 31: Digital Thinking on Marketing, Branding and Campaigning

"i want to see the industry redefine itself around human understanding. ... what an agency needs to do is to use ideas and turn human understanding into business advantage for our clients. that is a big broad definition. much broader than the kind of narrow persuasive definition that most people have in their head when they think about an advertising agency".

Rory Sutherland

Tuesday, March 19, 13

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MY LITTLE PROPOSAL:

The future agency is a campaigning agency that designs conversationworthy products and builds and converts audiences for them. This will mean the end of the media vs digital vs advertising agencies.

The future of advertising is creative selling

Tuesday, March 19, 13