DIRCT

Demand Integrity and Replenishment Coordination Tracker

Purpose

• DIRCT– Utilized by the Regional Demand Planning Organizations and Non-

affiliate Demand Planning Organizations to maintain the status of Demand Integrity related elements (i.e. Demand Complete/Accurate, Needed Switches Implemented, Replenishment Plan Validated, and Constraints Implemented if applicable.

– the Replenishment Coordinators to indicate whether or not they approve the replenishment plan for the same record at the product/location level

– used specifically to Assess and Validate Demand with DIRCT and to communicate demand integrity and the Purchase Requisitions to be converted at the end of the planning cycle.

– Supply Planners have access to view the DIRCT as well. They can view and identify cases where a Demand Planners has listed comments and/or actions for the Supply Planner to consider.

– Customer Service Coordinators have access to view the DIRCT to understand which Purchase Requisitions to convert to Purchase Orders at the end of the planning cycle.

Scope

- The DIRCT report is applicable for all PT Biologics and Small Molecule products (Finished Goods/Drug Product/Drug Substance) at locations (factories and distribution centers) where there is independent demand for a demand stream (affiliates, Clinical, Partner and Direct Markets or Drug Substance/Drug Product independent demand).

- DIRCT is not to be used for issue resolution or escalation. The TIGER SPOM processes for “Managing Supply Plan Changes Inside Planning Time Fence” and “Reconcile Demand and Supply” are to be used for resolving gaps between supply and demand.

Involved Roles

Demand Planner - Checkbox "Demand Complete / Accurate" - Check box if Demand is complete for 36 months and accurate .

- Checkbox "Needed Switches Implemented" - Check box if Switches are implemented (also check box if reviewed and no applicable switches in the planning horizon; the check box denotes that if there are switches and are correct ‘

- Checkbox "Constraints Implemented" - Check box if Demand Constraints implemented from previous cycle

- Checkbox "Replenishment Plan Validated" - Check box if Replenishment plan is aligned with independent demand as expected

- Checkbox "Demand Integrity Updated" - Check box to indicate all prior Assess Demand and Validate Demand checks have been completed. It is only an indication that the Demand Planner performed all the required checks in their process. It is not a measure of actual demand integrity. If the first 4 activities above were all evaluated per

the process, then this checkbox is checked regardless if all, some or none of the first 4 checkboxes are checked.

• Note:

• Demand Planners use these checks to indicate demand has been Assessed and Validated and to inform Supply Planners of Actions ("Action for Supply Planner") to take in the case demand is not able to be reflected correctly in the system (e.g. Switch material not setup). They should also add comments ("Demand Planner Comments") in the case where any of the check boxes are not checked and indicates a lack of demand integrity.  

• The Demand Planners and Replenishment Coordinators use DIRCT to exchange information on planned replenishment orders (Purchase Requisitions) and for the Replenishment Coordinators to indicate whether or not they approve the replenishment plan for the whole planning horizon, as well as the Purchase Requisitions listed.

Involved Roles

• Replenishment Coordinator - The Replenishment Coordinators use DIRCT to indicate whether or not they approve the replenishment plan. The

Replenishment Coordinator will pick "YES" or "NO" in the “RC Approved” box after reviewing the replenishment plan by end of day 5. They may add comments if necessary in the “RC Comments” field.

• Field "RC Approved" - Pick "YES" or "NO" after reviewing the replenishment plan by end of day 5 and it is or is not agreed to.

• Field "RC Comments" - Add comments as necessary, but comments are required if the "RC Approved" field is "NO". In the case of "NO",

Note:

• The Replenishment Coordinator indicates "YES" or "NO" to confirm that Purchase Requisitions are correct for the planning horizon and the Purchase Requisitions at the Conversion Window can be converted on Day 19.

• A Replenishment Coordinator is responsible for their assigned products.  

Involved Roles

• Supply Planner and Product Supply Chain Owner

- Supply Planner reviews Demand Integrity and any actions to take as noted by the Demand Planner.

- The PSCO reviews the Demand Integrity KPI to understand Demand Integrity overall.

- The Supply Planner and the Product Supply Chain Owner are first contact for a Demand Planner in case of severe and unexpected demand changes which need awareness within the supply chain.

Involved Roles

• Customer Service Coordinator

- Customer Service Coordinators will use DIRCT with read only access to understand that the RC has confirmed PR’s to be converted by Day 19.

- The CSC will not react to comments entered in the DIRCT referring to changes that impact objects in the Planning Time Fence (PTF); comments should not be added pertaining to items within the PTF.

- DIRCT is not to be used for issue resolution or escalation neither inside nor outside the PTF. The TIGER SPOM processes for “Managing Supply Plan Changes Inside Planning Time Fence” and “Reconcile Demand and Supply” are to be used for resolving gaps between supply and demand.

Timelines

• Frequency of Assessment

- The process of demand assessment and validation is performed each month for every product family at SKU level in every demand stream. This occurs per the SPOM Monthly Planning Calendar

- For Commercial - Extract of Purchase Requisitions occurs at the beginning of planning calendar days +1 to +5

- For Clinical - Extract of Purchase Requisitions occurs at the beginning of planning calendar days -4 to +5

- DIRCT is locked at Day +5 for changes . All Demand Planning and Replenishment Coordination have to be complete by then and a snapshot of PR’s to be converted is taken.

- CSC can update CSC check box throughout the month

- Published PR’s to be converted is refreshed from D+5 to Day 19 and provides a comparison to the Day 5 snapshot to highlight any changes.

- Previous planning months history is maintained in DIRCT.

DIRCT TOOL

• Transaction Codes

- Z09_DIRCT_BC - DemandIntegration&ReplCoordBackgrnd

- Z09_DIRCT_ADHOC_BC - DemandIntegration&ReplCoordADHOC

- Z09_DIRCT - DemandIntegration&ReplenishmentCoord

- Z09_DIRCT_CAL - Planning calendar View - .

Demand Integrity KPI

- Users can run the Demand Integrity Key Performance Indicator (KPI) Report to view Demand Integrity by:

– Global Summary by Product Family – Global Summary by International Name– Regional Summary by International Name.

- The Demand Integrity KPI is assessed based on 4 dimensions captured by the Demand Planner in DIRCT.

– Checkbox "Demand Complete/Accurate" - Check box if Demand is complete for 36 months and accurate

– Checkbox "Needed Switches Implemented" - Check box if Switches are implemented if applicable

– Checkbox "Constraints Implemented" - Check box if Demand Constraints implemented from previous cycle if applicable

– Checkbox "Replenishment Plan Validated" - Check box if Replenishment plan is aligned with independent demand is as expected

- Note:– Per Product and location combination, the 4 checkboxes will be selected. If all are selected

then the resulting demand integrity score is 100%, however if one or more of the checkboxes is not checked, then the score is 0%.

– Aggregation of Demand Integrity scores use standard proportional logic, i.e. if reporting by product family and there are 4 products assigned to the PF, if 3 of the 4 products have Demand Integrity of 100% then the product family Demand Integrity is 75%.

Global Summary by Product Family

Global Summary by International Name

Regional Summary by International Name

SYSWIKI:

http://syswiki.gene.com/wiki/Demand_Integrity_and_Replenishment_Coordination_Tracker_-_DIRCT

URS:

https://projectlibrary.bas.roche.com/projectlibrary/livelink.exe?func=ll&objId=10191190&objAction=viewversionheader&vernum=14

SS:

https://projectlibrary.bas.roche.com/projectlibrary/livelink.exe?func=ll&objId=10176543&objAction=viewversionheader&vernum=5

TDS:

https://projectlibrary.bas.roche.com/projectlibrary/livelink.exe?func=ll&objId=11194912&objAction=viewversionheader&vernum=2