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TRANSCRIPT
Disability Inclusion Access Planning
Process Overview and Links to Integrated Planning and Reporting
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Presentation overview
1. Introduction: disability defined; benefits of DIAP; demographics, planning context, IPR framework, process overview
2. Internal & community engagement
3. Example strategies, monitoring and evaluation
4. Discussion
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Disability defined
The NSW Disability Network defines disability as “long-term physical, mental, intellectual or sensory impairments, which in interaction with various barriers may hinder full and effective participation in society on an equal basis with others.
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The big picture Source: ABS 2015 Survey of Disability, Ageing and Carers
• 1 in 5 (18.3%) Australians with disability.
• ¼ of those people with profound or severe disability (assistance needed).
• 50% pwd were employed vs (80%) pp without disability.
• 1 in 12 Australians reported discrimination (most commonly by employer).**
• 2 in 3 pwd earned less than $320 per week (ABS 2012).
• Australia ranked 27th out of 27 OECD countries for pwd living in or near poverty
(OECD report 2010).
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The case for inclusion
• Human rights.
• Diverse views and perspectives.
• Exclusion disadvantage and discrimination.
• negative impacts on life, including health, welfare, education and employment.
• Employment independence less reliance on government income better living standards better health.
• Is inclusive of and benefits other groups (older people, parents with prams)
• Also makes good business sense.
• Prepares for an ageing population
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Planning context & requirements
Disability Inclusion Act 2014
The Act supports pwd to access:
same human rights as others;
Independence and social and economic inclusion; and
Choice and control.
Council must:
(a)Specify how is has incorporated the UN human rights.
(b) Consider strategies for: (i) access to buildings, events and facilities, (ii) access to information, (iii) specific needs of pwd (person-centred), (iv) employment, (v) access services and the community.
(c) All consultations must be for pwd with pwd (“nothing about us without us”)
(d) Strategies for 4 focus areas.
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DIAP Policy framework
UN Convention on the Rights of Persons with Disabilities (UNCRPD)
National Disability Strategy (NDS)
National Disability Insurance Scheme (NDIS)
NSW Disability Inclusion Act 2014 (DIA)
An inclusive NSW
NSW Disability Inclusion Plan 1. Attitudes and behaviours 2. Employment 3. Liveable communities 4. Systems and processes
Local Government disability inclusion action planning
Community Strategic Plan
Delivery Program
Operational Plan
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Example DIAP scope
• The Plan considers Council’s services and facilities across each of the four DIAP focus areas.
• The Plan predominantly considers strategies within the context of Council’s roles and responsibilities.
• Where Council has a role in advocacy to other levels of government or other agencies, or
• If there is a clear opportunity to partner with other agencies.
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Links to the IPR Framework
• DIAP focus areas & strategies - best fit within Community Strategic Plan themes.
• DIAP strategies & actions linked to four year delivery program, annual operating plan and resourcing strategies.
• Implementation is reported on in annual report.
Operational
Plan 1 year
Delivery
Program 4 years
Strategies
for
inclusion
Actions
for
delivery
Disability Inclusion
Action Planning or Plan Resourcing
strategy
Financial
planning Workforce
planning Asset
planning
Resource
allocation
Community
Engagement
Strategy
Annual
Report
Engaging people
with disability
Continuous
monitoring
and review
Community
Strategic
Plan
10+ years
Public statement,
vision and
principles for
inclusion
Evaluation
framework
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DIAP: planning process overview 1. Project governance & ownership
2. Research to support the front end
of the Plan: IPR links, background,
framework, etc
3. Demographic profile
• Statistics - the local picture
compared to the bigger picture
• ABS, profile id, National SDAC,
web research
4. Asset and function mapping
• Research, web, inter-agencies or networks, service directories
• Internal staff engagement
5. Engagement
• Internal and external
6. Strategies & actions (links to IPR)
7. Monitoring and evaluation
8. Publish & promote
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Project governance
Type of governance structure
1. Access (inclusion) Committee?
2. DIAP steering or reference group?
Membership? FaCS, Ability Links, Community Advocates, The Disability Trust, CRS, Councillor, Senior Manager, CDO or ADO
Why form a governance structure? Rational:
• Extend the reach of the planning process to include as many people with disability as possible;
• Cover a broad range of issues impacting on people with disability and
• Improve the plan’s usefulness to the local community.
Purpose:
Guide and assist the planning framework, the planning and engagement processes.
Provide links to disability services and groups
Review the plan at key milestones and its implementation.
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Engagement strategy: overview
Community engagement purpose:
Seek information - priorities - suggested improvements from people with disabilities on their participation in community life.
Consider a broad range of issues by reaching a broad range of people.
DIAP reflects local community issues and priorities.
Promote the DIAP and Council’s commitment to disability inclusion to build an inclusive and equitable community.
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Engagement: internal
• WHO?
• Cross functional teams – all functions of Council
• Councillors
• Executive and management teams
• Staff responsible for service or project delivery
WHY?:
• Increase awareness of and ownership over the Disability Inclusion Access Plan to improve its implementation
• Consider existing and potential strategies and actions across all areas of Council.
• Focuse the strategies and actions within Council’s role and capacity.
• Consider resources across Council to develop and implement the Plan.
WHAT?
• Map current initiatives.
• Seek new/potential initiatives
• Links to other Council plans & budgets
• Resourcing strategies
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Engagement: internal
How?
• Research strategies within existing plans.
• Staff meetings: exec or management team meetings.
• Presentations to Council; staff meetings.
• Staff newsletters and intranet.
• Group meetings: limited to three; two hours max; clear purpose & agenda.
• Individual meetings.
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Engagement: internal
Potential barriers
• Lack of staff involvement
• Lack of staff understanding of new DIAP
• Time poor
• Lack of resources
• Limited community planning skills
Supportive strategies
• Approach staff through senior management team
• Keep exec and Council informed.
• Be brief and clear on time commitments, meeting purposes.
• Explain DIAP four focus areas
• Be flexible; engagement methods that suit staff
• Clear workplan
• Work with others: staff; reference group
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Engagement: community WHO?
DIA (2014) requires Councils to engage with - people with disabilities - Aboriginal people - people from culturally and linguistically diverse backgrounds - women and children
WHY?
• Seek information on: specific needs and priorities; barriers to participation in community; ideas for solutions; issues specific to differing cultures and groups that are at a higher risk of disadvantage.
• Opportunity for PWD to influence the direction of their lives through developing a plan that will impact on their lives.
• Tailor the DIAP to suit the needs and priorities of the local community.
• Promote awareness of the DIAP and ownership over its implementation.
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Engagement: community
How?
Through groups and services.
• Direct disability service providers
• Disability advocacy services
• Government & non-Govt agencies
• Peaks and advocates
• Informal networks and support groups
• Multicultural groups and services
• Indigenous groups and services
• Early childhood intervention services
To the broader community • Local print media
• Council newsletter “CityLife”
• Shopping centre stalls
• Council on- line mechanisms – twitter, Facebook, website
• On-line chat via Facebook live
• Scheduled meetings
• Postcards & posters distributed at events, meetings, shops, etc.
• Attend inter-agencies, networks, NDIS sessions
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Engagement: community
Potential barriers
• Limited participation
• Lack of understanding of new DIAP – Four focus areas.
• Limited access to services, agencies, peaks locally
• People are time poor
• Limited accessible venues
Supportive strategies
• Explain new DIAP format
• Involve steering group members
• Promote widely – long lead in
• Work through services
• Provide mix of engagement activities
• Research cross border service with ACT & surrounds – outreach programs
• Assess and promote access at venues
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Developing a DIAP: linked to IPR
Three options:
1. Update your current DAP?
2. Stand alone DIAP with strategies linked to the IPR plans?
3. Integrated within the IPR plans?
• Consider how to easily identify the DIAP elements and link them to the annual report.
• Consider your timing within IPR & amalgamation processes.
Operation
al Plan 1 year
Delivery
Program 4 years
Strategies
for
inclusion
Actions
for
delivery
Disability Inclusion
Action Planning or Plan
Resourcing
strategy
• Financial • Workforce • Asset
Resource
allocation
Community
Engagement
Strategy
Annual
Report
Engaging people
with disability
Continuous
monitoring
and review
Community
Strategic
Plan
10+ years
Public
statement,
vision and
principles for
inclusion
Evaluation
framework
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Stand alone DIAP linked & informs IPR
Strengths
• Detailed focus on disability inclusion & access.
• DIAP information in central location.
• Easily linked to annual report.
• Easy to provide information to the community.
Risks
• Working in isolation of IPR process and resources.
• Linking DIAP to IPR suite in the can be time consuming.
• Need to actively follow through - embed DIAP strategies in IPR plans.
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DIAP stand alone: an example FOCUS AREA 1: DEVELOPING POSITIVE COMMUNITY ATTITUDES AND BEHAVIOURS
Goal: To promote the skills, experiences and benefits that people with disabilities contribute to the community and to promote the social and economic value of diversity and inclusion across the community.
Links to the community strategic plan & delivery plan
Theme 1: Image and Influence
1.9 Promote and encourage an engaged community.
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DIAP Strategies Actions Outcomes Community
Strategic Plan &
Delivery Plan
Operating plan &
Budget
KPI for Annual Report
1.6 Expand on inclusive
community
engagement processes
and activities.
1.6.1 Update the community
engagement policy and toolkit to
include:
A broader range of inclusive
engagement tools and methods;
and
A checklist in the engagement
design process to monitor
distribution to target audiences:
disability, multicultural,
Indigenous, older or younger
people or children.
1.6.2 Produce written materials that
comply with Guidelines for Producing
Clear Print, (2011) Round Table on
Information Access for People with
Print Disabilities.
1.6.3 Research and provide equipment
to improve vision and hearing during
the engagement process.
People with disabilities are
included in Council’s
planning process for
services and facilities.
People with disabilities are
aware of and included in
Council’s services and
facilities.
People of disabilities are
more closely connected to
their local community.
Theme 1: Image and Influence 1.9 Promote and encourage an engaged community.
1.9.1 Update the
community
engagement toolkit…
Budget item 1.620.XX
community
development:
community
engagement
Lead: Manager
Community
Development &
Manager
Communications
Engagement toolkit updated to increase the range of inclusive engagement tools used. % Community engagement printed materials comply with Guidelines for Producing Clear Print, (2011) Round Table on Information Access for People with Print Disabilities at http://printdisability.org
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Developing a DIAP: within the IPR framework
Strengths
• Provides access to other Council staff and resources within a larger process.
• IPR process has buy-in across Council.
• Embeds strategies within IPR plans, improves implementation.
• Supports inclusion as core business.
Risks
• DIAP elements are spread across plans.
• Information and focus on inclusion could become lost.
• Limited community planning staff stretched across IPR & DIAP process.
• Need a summary DIAP document for easy access by community & reporting.
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DIAP within IPR: Mayoral Message (CSP)
Contains a statement of commitment to developing an inclusive community and to the requirments of DIAP.
Vision for inclusion (CSP)
The vision statement in the CSP contains a vision for an inclusive community and meeting requirements under the DIAP.
Principles of inclusion: goals, strategies, actions (CSP, delivery, op)
UN principles and rights of people with disability underpin the DIAP goals, strategies, actions and outcomes contained within the IPR plans.
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DIAP within IPR: Delivery and Operating Plans
Key direction (CSP & delivery)
Strategies (CSP & Delivery)
Actions (Delivery & operating)
Outcomes (Delivery & Operating)
Resourcing strategies Finance/HR/Asset
KPI’s Delivery, Op, Annual report
1.9 To promote and encourage an engaged community
Develop regional sporting complex at Jerrabomberra
Include in capital works program Yr. 3.
Stronger community connections through sport and recreation.
1.215.XXX other infrastructure Group Manager City Infrastructure
Community engagement strategy reviewed 2016-17
Review Queanbeyan Tomorrow Community Vision
Conduct community engagement and update vision in Yr. 1.
Community vision reflects interests and needs of the community.
1.830.XXX community vision Group Manager Strategic Development
Queanbeyan Tomorrow Community Vision Reviewed 2016-17
IPR Theme 1: Image and influence: building an image for the future. Goal: To create a strong positive image for the City as a place renowned for its quality of home and business life and loved by residents for its natural setting and heritage for its urban and country mix, multiculturalism, vibrancy and sense of pride.
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DIAP Focus Area 1: Developing Positive Community Attitudes and Behaviours Goal: To promote the skills, experiences and benefits that people with disabilities contribute to the community and to promote the social and economic value of diversity and inclusion across the community.
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Key direction CSP & Delivery Plans
Strategies CSP & Delivery Plans
Actions Delivery & Operating Plans
Outcomes Delivery & Operating Plans
Resourcing Strategies (finance, HR, asset)
KPI’s Delivery/Op Annual Report
1.9 Promote & encourage an engaged community
1.9.1 Expand on inclusive community engagement processes and activities
1.9.1.1 Update the community engagmenet policy and toolkit to include: A broader range of inclusive tools and methods; and A checklist for engagement to reach PWD 1.9.1.2 Produce written materials that comply with Guidelines for Producing Clear Print (2011).
PWD are included in Council’s planning processes for services and facilities and are aware of services and facilities. PWD’s needs are met and can participate in community services and facilities. PWD are more closely connected to their community.
Finance: budget item 1.620.XXX community development: community engagement. HR: Staff training in disability awareness Asset: no resourcing requirements.
Engagement toolkit updated to increase the range of inclusive engagement tools and activities. % community engagement printed materials that comply with Guidelines for producing clear print (2011) Round Table on Information Access for People with Print Disabilities. http://printdisability.org
Monitoring and reporting
• Disability Inclusion Act 2014:
• S12 - DIAPs must be readily available to the public & Disability Council NSW.
• S13 - must report on the implementation of the DIAP within in their Annual Reports
• S14 - must review the DIAP each four years.
Why review and report:
• Amend DIAP objectives and actions to reflect achievements and adapt and respond to new inclusion challenges
• Redirect attention and resources to arrears where changes prove difficult to achieve
• Provide accurate and timely reporting
• Meet obligations under the DIA
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Failure to comply with the DIA
Failing to comply with requirements under the Disability Inclusion Act carries significant penalties.
The Disability Inclusion Access Planning Guidelines p 4 acknowledge that “there have been major successes in disability planning over the years, however there is room for significant improvement”.
• The picture presented in the initial data from the ABS 2015 Survey of Disability, Ageing and Carers provides further encouragement for greater effort in building inclusive communities:
• 2 in 3 pwd earned less than $320 per week (ABS 2012).
• Australia ranked 27th out of 27 OECD countries for pwd living in or near poverty (OECD report 2010).
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