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  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 01 de 70

  • this is not Universal Design

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 02 de 70

  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 03 de 70

    The concept of designing all products and the built environment to be aesthetic and usable to the greatest extent possible by handicapped people.

    this is Design for handicapped

  • Universal Design? You probably think of

    slide 04 de 70slide 04 de 70Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    the blind person

    slide 05 de 70

  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    the guy who can not walk

    slide 06 de 70

  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    the old man

    slide 07 de 70

  • but do you also think of

    slide 08 de 70slide 08 de 70Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    the tall guy

    the little guy

    slide 09 de 70

  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    the chinese man in the usa who does not speak

    english

    slide 10 de 70

  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    the american woman in china who does not speak

    chinese

    slide 11 de 70

  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    the poor guy

    slide 12 de 70

  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    the rich guy

    slide 13 de 70

  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 14 de 70

    this could be Universal Design

  • slide 15 de 70slide 15 de 70Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    The concept of designing all products and the built environment to be aesthetic and usable to the greatest extent possible by everyone. Regardless of their age, ability, or status in life

    this is Universal Design

  • Let's split Universal Design!

    slide 16 de 70slide 16 de 70Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

  • The Universe and The Design

    What is the Universe? What is Design? What the universe has to do with design Universal design is The design areas User Centred Design Procedures ExampleSpecialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 17 de 70

  • What is the

    universe?Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 18 de 70

  • 1 "observable universe", probably more than 100 billion galaxies, 300 sextillion stars, aprox. 2-to-3 trillion planets

    this image shows aprox. 43.000 galaxies

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 19 de 70

  • The universe

    does NOTexist!

    It exist a changing concept of the universe!

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 20 de 70

  • What is Design?

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 21 de 70

  • Design is the creation of a plan or convention for the realization of anything. Design has different connotations in different areas. Everything can be designed and everyone can be a designer.

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 22 de 70

  • Realize that something exist or that something is missing.

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 23 de 70

  • Choose a point of view dealing with something/ missing.

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 24 de 70

  • Observe the others dealing with something/ missing.

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 25 de 70

  • Ideate this [missing-] thing from the chosen point of view

    keeping the others in mind.

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 26 de 70

  • Create something from your point of view for the others.

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 27 de 70

  • Test your creation by others.

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 28 de 70

  • Design is probably a process.

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 29 de 70

  • The design

    does NOT exist!

    It exist a changing conceptual process of design.

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 30 de 70

  • What has the universe to dowith design?

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 31 de 70

  • Universal Design

    coined by the architect Ronald L. Mace to describe the concept of designing all

    products and the built environment to be aesthetic and usable to the greatest extent possible by everyone

    regardless of their age, ability, or status in life

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 32 de 70

  • Creating a design that works for everyone. Like searching for human living conditions that work on every planet. In the whole universe.

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 33 de 70

  • Eh?Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 34 de 70

  • aesthetic is a branch of philosophy dealing with the nature of art, beauty, and taste, with the creation and appreciation of beauty.+ perception+ gender+ cultural aspects+ time aspects

    The concept of designing all products and the built environment to be aesthetic and usable to the greatest extent possible by everyone. Regardless of their age, ability, or status in life

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 35 de 70

  • aesthetic

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 36 de 70

  • Usability depends on:+ ambiance+ culture+ time+ needs+ perception/ interaction

    The concept of designing all products and the built environment to be aesthetic and usable to the greatest extent possible by everyone. Regardless of their age, ability, or status in life

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 37 de 70

  • Ambiance

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 38 de 70

  • Ambiance all natural and artificial ambiance possible as:+ in the desert+ in the jungle+ on the mountains+ in the city+ in the water+ in the air+ in space+

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 39 de 70

  • culture

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 40 de 70

  • Culture all possible cultur aspects as:+ art+ science+ religion+ ethics+ language

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 41 de 70

  • time

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 42 de 70

  • timeall possible moments in time:+ aspects from the past, in the present and in the future

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 43 de 70

  • needs

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 44 de 70

  • needsall possible needs:+ since all needs can be as individual for a single person as relative depending on moment of time aspects of needs are infinite

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 45 de 70

  • perceptions / interactions

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 46 de 70

  • perceptions / interactionsall possible perceptions:+ all combinations+ all level of abilities

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 47 de 70

  • Let's bring some light into this

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 48 de 70

  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    Design

    Information architecture

    Interaction Design

    Language architecture

    Marketing

    Sociology

    Psychology

    Product Design

    Engineering

    Audio Visual Design

    Corporate Design

    Gender Design

    Ecology and Design

    User Experience Design

    User Centered Design

    Design for Manufacturing

    Design and Economy

    Service Design

    Graphic Design

    Design concepts

    Human Computer Interaction

    slide 49 de 70

  • Uinversal DesignThe concept of designing all products and the built environment to be aesthetic and usable to the greatest extent possible by everyone. Regardless of their age, ability, or status in life

    User Centered Design is a process in which the needs, wants, and limitations of end users of a product or service are given extensive attention at each stage of the design process. User-centered design is as a multi-stage problem solving process that requires designers to analyse and foresee how users are likely to use a product, but also to testthe validity of their assumptions with regards to user behaviour in real world tests with actual users. The main difference to other design philosophies is that user-centered design optimize the product/ service around how users can, want, or need to use the product, rather than forcing the users to change their behavior to accommodate the product.

    Ubiquitous Design is defined as "machines that fit the human environment instead of forcing humans to enter theirs

    Humancomputer Interaction involves the study, planning, and design of the interaction between people (users) and computers.

    User experience design (UXD or UED) is a broad term used to explain all aspects of a persons experience with the system, including the interface, graphics, industrial design, physical interaction, and the manual

    Interface design deals with the process of developing a method for two (or more) modules in a system to connect and communicate. These modules can apply to hardware, software or the interface between a user and a machine.

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 50 de 70

  • There are many differences in design but there is one idea that unites them all:

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 51 de 70

  • The human is most important

    The designer is the less important

    The design is second most important

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 52 de 70

  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    Design the product/ service around how users can, want, or need to use the product, rather than forcing the users to change their behavior to accommodate the product.

    User CenteredDesign

    slide 53 de 70

  • | Docu

    mentate the challenge

    | Interviews 1 | Prototype

    | Intervi

    ews 2

    / Use

    r-te

    st

    |Thi

    nk, o

    bser

    ve, li

    sten,

    watch | I

    nter

    face De

    sign | Implementation

    |Stability test/ User-test

    Needfinding:- generating idea- outlining idea- observation of existent solutions- defining target group- defining personas

    Documentation:- defining design objectives- storyboard- needs in numbers- tecnological challenges- design challenges

    First interview:- point of views of different representative user from target group

    Prototypes:- architecture- Paper prototype- Mock-up

    Interviews 2/ usertest:- usecases depending on personas

    Interface Design- depending on site architecture

    Implementation- backend and frontend

    stability test/ user test 2:- repeating anterior usecases to see improve-ments

    Needfinding

    slide 54 de 70slide 54 de 70Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

  • Ask! A lot!

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 55 de 70

  • Realize why you want to create something? What is

    the need?

    does it already exist?+

    can you improve it?+

    why does it not exist?+

    +what is the consequence ?

    + would you like to have your design?+

    what does it mean for the ecology?

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    Needfinding

    Documentation

    + is there a market? why [not]?

    slide 56 de 70

  • For whom might this creation be useful and nice. What is the maximum target group? Who

    will be included and who excluded?

    culture?

    man?woman?

    +

    children?teenager?

    adults?seniors?

    blind?def? dumb?

    academic grade?single?

    couple?married?

    devorced?rich?

    poor?

    +

    + +

    ++

    ++ +

    ++

    ++

    country?continent?

    human?animal?

    city?+

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    Needfinding

    Documentation

    slide 57 de 70

  • Observe if your target group confirms your

    expectation of the need.

    do they agree?+

    why?+

    why not?+

    can they afford it?+

    call a sociologist!+

    ask a marketing expert!

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    Needfinding

    Documentation

    slide 58 de 70

  • Now ideate something that can be created.

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    brainstorm!+

    pro+

    contra+

    double check with your target group

    +

    to whom do you depend?+

    can you realize?+

    Designing/ Prototyping

    Documentation

    slide 59 de 70

  • Create and design! something that you

    test

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    product?+

    service?+

    hardware?software?

    audio?video?

    +

    ++

    wireframe?

    prototype?

    graphic?

    storyboard?+

    designing

    Documentation

    slide 60 de 70

  • Test your design

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    on defined target groups+

    seperate ambientsseperated devices

    different conditions

    ++

    +

    testing

    Documentation

    slide 61 de 70

  • Improve your design!

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    Documentation

    Improving

    slide 62 de 70

  • Needfinding Prototyping Design

    Timemanagement

    Testing Implementation

    research online, observation, interviews, marketing facts,

    ideate, mockups, wireframes, etc. locations, people

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    functionality, aestethic

    slide 63 de 70

  • Go subway!

    ExcerciseNeedfinding

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 64 de 70

  • What is it?

    What does it do?

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 65 de 70

  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    Where am I?

    slide 66 de 70

  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    slide 67 de 70

  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

    slide 68 de 70

  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 69 de 70

  • Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013 slide 70 de 70

  • Go out there

    Ask, talk, create, try

    Think. Look, listenobserve

    Design

    Specialization in interaction design and usability accessibility standards:: Universal Design :: Michael Dorka :: [email protected] :: 08:04:2013

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