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Dissertation Literature Review on Applying interpersonal and

communication skills to successfully lead manage and/or

participate in a team

Dr. Nancy Agens, Head,

Technical Operations, Phdassistance

info@phdassistance.com

In Brief:

You will find the best dissertation research

areas / topics for future researchers

enrolled in Business & Management

coursework or pursuing management

dissertation UK. In order to identify the

future research topics, we have reviewed

the Business & Management (recent peer-

reviewed studies) on Management

dissertation. Communication and

interpersonal skills are interrelated as the

latter help an individual to handle the flow

of communication with their peers or

professional executives. If there is a lack

of communication, misunderstandings and

inappropriate dissemination of information

would impose a significant impact on the

performance and productivity. It is

necessary to ensure that the employees are

communicated with proper goals and

objectives so that they are able to work in a

proper direction and avoid mistakes. The

interpersonal skills are also required so

that the employees are able to align what

has been communicated to them with what

they are required to execute.

Keywords: Team Management

Dissertation, Communication skills,

Interpersonal skills research proposal,

Leadership research proposal UK,

Literature Review, Time management,

Writing Service, Decision, Teamwork,

Dissertation Assistance, Literature Review

Help.

I. INTRODUCTION

Communication, honesty, integrity,

innovation and relationship building are

effective skills which must be possessed by

leaders while handling a team. Moreover,

interpersonal skills are effective for

communicating and building relationships

with others which are often called personal

skills or personality traits which can be used

for handling a team under a certain social

situation (Hurtado-Martn & Khalili, n.d.).

Communication and interpersonal skills are

interrelated as the latter help an individual to

handle the flow of communication with their

peers or professional executives. Get

literature review writing help to highlight

research gaps and to identify the research

problem.

II. CONTRIBUTION OF

COMMUNICATION SKILLS FOR

LEADING, MANAGING AND

PARTICIPATING IN A TEAM

Proper communication with the

employees can be stated as an effective

keystone for managing, leading or

participating in a team. Effective

communication also enables the employees

to share their feelings and express their

thoughts regarding any corporate matter. It

is necessary to ensure that the employees are

clear with priorities, long term goals,

strategy and executional information,

gratitude and similar other aspects. Time

management, knowing the team members,

leading by examples, rewarding good deeds

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of the employees, delegating workload and

being decisive are certain core factors that

are required to be considered while a leader

is leading or managing a team

(Vijayalakshmi, 2016). Moreover,

conducting meeting or discussion sessions

would also help the employees to open up

with their problems and also contribute their

viewpoints to a particular situation.

Leadership style like democratic leadership

style as per the name suggests, herein this

type of style, the leaders take input from

each of the team members before making a

decision. This process helps leaders to make

effective decisions and this type of

leadership is among the best leadership

styles as the executives or employees of

lower level are also able to gain authority to

express their views and contribute towards

the decision making process of their

organisation (Schulze & Krumm, 2017).

Moreover, if there is a lack of

communication, there would take place

misunderstandings and inappropriate

dissemination of information would also

impose a significant impact on the

organisation performance and productivity.

Along with this, the employees might also

not feel the sense of job satisfaction and this

in turn would give rise to higher employee

turnover rate. Students can avail dissertation

assistance on management from any topic.

Considering a leader who is

associated with handing and taking

participation in a team, it is necessary for

them to be a good listener, complementing,

delegate tasks with clarity, managing

meetings and ensure positive verbal and

non-verbal communication, with this, they

would be able to engage themselves with the

employees that would result in active

participation of the employees into different

activities (Miller, 2019). Employee

engagement and employee motivation is

along with necessary to be maintained by

the leaders and the top level management of

the organisation. There are instances where

leaders are autocratic in their approach

where they do not understand the necessity

of seeking assistance or making the

employees take part in the decision making

process. This might affect their performance

and might also affect their personality traits.

For instance, considering the change of

working hours or delegating someone else’s

work to the other one might be hegemonic

for them and this might compel them to take

a drastic step regarding their job and this

might cause an issue for the higher level of

management (Jena & Satpathy, 2017).

III. ADVANTAGES OF

INTERPERSONAL SKILLS FOR

HANDLING, LEADING AND

PARTICIPATING IN A TEAM

Interpersonal skills are effective for

letting an individual to communicate with

others and apart from communication; the

set of interpersonal skills also includes

active listening, teamwork, responsibility,

dependability, flexibility, empathy and

patience (Srivastava & Yadav, 2017). It is

necessary for leaders or managers who are

working in a corporate environment to

ensure that they possess the mentioned set of

interpersonal skills so as to avoid corporate

pressure. It would act as an asset to handle

and navigate day to day activities and tasks.

Strong interpersonal skills like empathy,

understanding and evaluating, presenting,

written communication, diplomacy,

persuasion and negotiation are certain

another set of skills that are possessed by the

leaders while they are handling a team. In

order to handle a team effectively, it is

necessary for leaders to have emotional

intelligence, conflict resolving skills,

empathy and building consensus and

appropriate communication (Krumm et al.,

2016). For instance, there might be a clash

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of viewpoints of a senior employee and a

junior employee, henceforth, it is necessary

for the leaders in such cases to solve the

conflicts and settle the matter on a mutual

basis (Ferrar et al., 2018). Fostering

interpersonal relationships with the

employees at times might also be used to

motivate the employees. Moreover, the

leaders are required to handle the team

members with strong self-confidence,

maintaining the work ethics, relationship

management and sheer collaboration the

leaders and managers would be able to

acquire knowledge regarding the thinking of

the employees and accordingly solve their

issues through discussion sessions or

meetings (Hansen, 2016). Along with this,

being determinant and persistent would

also help the leaders to honestly handle the

social situations and adopt appropriate

strategies like key performance indicators,

performance appraisals, reward systems,

360 degree feedback, management by

objectives (MBO), personal development

plans (PDPs) and similar others for

analysing the performance of the employees

so as to avoid mistakes or misinterpretation

of information to eliminate any negative

impact on the organisational performance

and productivity or handle the employee

retention rate (Skinner et al., 2016).

Figure 1: Interpersonal skills required to be possessed by Leaders while managing a team

(Source: Skinner et al., 2016)

IV. CONCLUSION

Taking into consideration the above,

it can be analysed that possessing

communication and interpersonal skills are

of sheer significance for leaders who are

into handling or managing a team.

Appropriate communication would be

effective to maintain the decorum of the

organisation where the employees are

working. In order to gain appropriate work

results, it is necessary for the leaders to

ensure that the employees are communicated

with proper goals and objectives so that they

are able to work in a proper direction and

avoid mistakes. Whereas, the interpersonal

skills are also required to be shaped so that

the employees are able to align what has

been communicated to them with what they

are required to execute. Although studies

have focused on leadership, the attention

now shifted towards dynamic and

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technology oriented artificial intelligence

leadership style which is different from the

traditional ones. Using AI based techniques

will help the managers to utilize the

leadership skills effectively and avoid any

further mistakes. The interpersonal skills

will help in effective communication

between the employees and the managers.

Implementing AI based context for linking

interpersonal skills can be considered as a

future scope.

REFERENCES

[1] Ferrar, P., Hosea, L., Henson, M., Dubina, N., Krueger,

G., Staff, J. & Gilbert, W. (2018). Building high

performing coach-athlete relationships: the usocs

national team coach leadership education program

(NTCLEP). International Sport Coaching Journal.

[Online]. 5 (1). pp. 60–70. Available from:

https://journals.humankinetics.com/view/journals/isc

j/5/1/article-p60.xml.

[2] Hansen, D.E. (2016). Cohesion in online student teams

versus traditional teams. Journal of Marketing

Education. [Online]. 38 (1). pp. 37–46. Available

from:

https://journals.sagepub.com/doi/abs/10.1177/02734

75315594463.

[3] Hurtado-Martn, M. & Khalili, N. (n.d.). Pathways to

Cleaner Production in the Americas II: Application

of a Competency Model to Experiential Learning for

Sustainability Education. [Online]. Available from:

https://www.researchgate.net/profile/Marta_Panero/p

ublication/301311990_Pathways_to_Cleaner_Produc

tion_in_the_Americas_Bridging_Industry-

Academia_Gaps_in_the_Transition_to_Sustainabilit

y/links/5ad1211baca272fdaf7792ea/Pathways-to-

Cleaner-Production-in-the-Americas-Bridging-

Industry-Academia-Gaps-in-the-Transition-to-

Sustainability.pdf.

[4] Jena, A. & Satpathy, S.S. (2017). Importance of Soft

Skills in Project Management. International Journal

of Scientific Research and Management (IJSRM).

[Online]. 5 (07). pp. 6173–6180. Available from:

https://www.academia.edu/download/58756515/850-

Article_Text-1444-1-10-20171225_2.pdf.

[5] Krumm, S., Kanthak, J., Hartmann, K. & Hertel, G.

(2016). What does it take to be a virtual team player?

The knowledge, skills, abilities, and other

characteristics required in virtual teams. Human

Performance. [Online]. 29 (2). pp. 123–142.

Available from:

https://www.tandfonline.com/doi/abs/10.1080/08959

285.2016.1154061.

[6] Miller, P. (2019). Leadership communication: the three

levels. [Online]. Available from:

https://works.bepress.com/peter_miller/145/downloa

d/.

[7] Schulze, J. & Krumm, S. (2017). The virtual team

player A review and initial model of knowledge,

skills, abilities, and other characteristics for virtual

collaboration. Organizational Psychology Review.

[Online]. 7 (1). pp. 66–95. Available from:

https://journals.sagepub.com/doi/abs/10.1177/20413

86616675522.

[8] Skinner, K.L., Hyde, S.J. & McPherson, K. (2016).

Improving Students’ Interpersonal Skills through

Experiential Small Group Learning. Journal of

Learning Design. [Online]. 9 (1). pp. 21–36.

Available from: https://eric.ed.gov/?id=EJ1096720.

[9] Srivastava, R. & Yadav, S. (2017). A Research Study

on the affect of Emotional Intelligence on the Ability

to Handle the Conflict and Team Building. Splint

International Journal of Professionals. [Online]. 4

(5). pp. 86–93. Available from:

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2fdc3fb24c73cc9db11/1?pq-

origsite=gscholar&cbl=2044944.

[10] Vijayalakshmi, V. (2016). Soft Skills-The Need of the

Hour for Professional Competence: A Review on

Interpersonal Skills and Intrapersonal Skills

Theories. International Journal of Applied

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2864. Available from:

https://pdfs.semanticscholar.org/2ff5/baed1a51942d4

46110017d9445d538922e24.pdf.