![Page 1: Dissertation Literature Review on Applying interpersonal and communication skills to successfully lead manage - Phdassistance.com](https://reader036.vdocument.in/reader036/viewer/2022080208/5e58e0f3413347247a5bc278/html5/thumbnails/1.jpg)
Copyright © 2020 PhdAssistance. All rights reserved 1
Dissertation Literature Review on Applying interpersonal and
communication skills to successfully lead manage and/or
participate in a team
Dr. Nancy Agens, Head,
Technical Operations, Phdassistance
In Brief:
You will find the best dissertation research
areas / topics for future researchers
enrolled in Business & Management
coursework or pursuing management
dissertation UK. In order to identify the
future research topics, we have reviewed
the Business & Management (recent peer-
reviewed studies) on Management
dissertation. Communication and
interpersonal skills are interrelated as the
latter help an individual to handle the flow
of communication with their peers or
professional executives. If there is a lack
of communication, misunderstandings and
inappropriate dissemination of information
would impose a significant impact on the
performance and productivity. It is
necessary to ensure that the employees are
communicated with proper goals and
objectives so that they are able to work in a
proper direction and avoid mistakes. The
interpersonal skills are also required so
that the employees are able to align what
has been communicated to them with what
they are required to execute.
Keywords: Team Management
Dissertation, Communication skills,
Interpersonal skills research proposal,
Leadership research proposal UK,
Literature Review, Time management,
Writing Service, Decision, Teamwork,
Dissertation Assistance, Literature Review
Help.
I. INTRODUCTION
Communication, honesty, integrity,
innovation and relationship building are
effective skills which must be possessed by
leaders while handling a team. Moreover,
interpersonal skills are effective for
communicating and building relationships
with others which are often called personal
skills or personality traits which can be used
for handling a team under a certain social
situation (Hurtado-Martn & Khalili, n.d.).
Communication and interpersonal skills are
interrelated as the latter help an individual to
handle the flow of communication with their
peers or professional executives. Get
literature review writing help to highlight
research gaps and to identify the research
problem.
II. CONTRIBUTION OF
COMMUNICATION SKILLS FOR
LEADING, MANAGING AND
PARTICIPATING IN A TEAM
Proper communication with the
employees can be stated as an effective
keystone for managing, leading or
participating in a team. Effective
communication also enables the employees
to share their feelings and express their
thoughts regarding any corporate matter. It
is necessary to ensure that the employees are
clear with priorities, long term goals,
strategy and executional information,
gratitude and similar other aspects. Time
management, knowing the team members,
leading by examples, rewarding good deeds
![Page 2: Dissertation Literature Review on Applying interpersonal and communication skills to successfully lead manage - Phdassistance.com](https://reader036.vdocument.in/reader036/viewer/2022080208/5e58e0f3413347247a5bc278/html5/thumbnails/2.jpg)
Copyright © 2020 PhdAssistance. All rights reserved 2
of the employees, delegating workload and
being decisive are certain core factors that
are required to be considered while a leader
is leading or managing a team
(Vijayalakshmi, 2016). Moreover,
conducting meeting or discussion sessions
would also help the employees to open up
with their problems and also contribute their
viewpoints to a particular situation.
Leadership style like democratic leadership
style as per the name suggests, herein this
type of style, the leaders take input from
each of the team members before making a
decision. This process helps leaders to make
effective decisions and this type of
leadership is among the best leadership
styles as the executives or employees of
lower level are also able to gain authority to
express their views and contribute towards
the decision making process of their
organisation (Schulze & Krumm, 2017).
Moreover, if there is a lack of
communication, there would take place
misunderstandings and inappropriate
dissemination of information would also
impose a significant impact on the
organisation performance and productivity.
Along with this, the employees might also
not feel the sense of job satisfaction and this
in turn would give rise to higher employee
turnover rate. Students can avail dissertation
assistance on management from any topic.
Considering a leader who is
associated with handing and taking
participation in a team, it is necessary for
them to be a good listener, complementing,
delegate tasks with clarity, managing
meetings and ensure positive verbal and
non-verbal communication, with this, they
would be able to engage themselves with the
employees that would result in active
participation of the employees into different
activities (Miller, 2019). Employee
engagement and employee motivation is
along with necessary to be maintained by
the leaders and the top level management of
the organisation. There are instances where
leaders are autocratic in their approach
where they do not understand the necessity
of seeking assistance or making the
employees take part in the decision making
process. This might affect their performance
and might also affect their personality traits.
For instance, considering the change of
working hours or delegating someone else’s
work to the other one might be hegemonic
for them and this might compel them to take
a drastic step regarding their job and this
might cause an issue for the higher level of
management (Jena & Satpathy, 2017).
III. ADVANTAGES OF
INTERPERSONAL SKILLS FOR
HANDLING, LEADING AND
PARTICIPATING IN A TEAM
Interpersonal skills are effective for
letting an individual to communicate with
others and apart from communication; the
set of interpersonal skills also includes
active listening, teamwork, responsibility,
dependability, flexibility, empathy and
patience (Srivastava & Yadav, 2017). It is
necessary for leaders or managers who are
working in a corporate environment to
ensure that they possess the mentioned set of
interpersonal skills so as to avoid corporate
pressure. It would act as an asset to handle
and navigate day to day activities and tasks.
Strong interpersonal skills like empathy,
understanding and evaluating, presenting,
written communication, diplomacy,
persuasion and negotiation are certain
another set of skills that are possessed by the
leaders while they are handling a team. In
order to handle a team effectively, it is
necessary for leaders to have emotional
intelligence, conflict resolving skills,
empathy and building consensus and
appropriate communication (Krumm et al.,
2016). For instance, there might be a clash
![Page 3: Dissertation Literature Review on Applying interpersonal and communication skills to successfully lead manage - Phdassistance.com](https://reader036.vdocument.in/reader036/viewer/2022080208/5e58e0f3413347247a5bc278/html5/thumbnails/3.jpg)
Copyright © 2020 PhdAssistance. All rights reserved 3
of viewpoints of a senior employee and a
junior employee, henceforth, it is necessary
for the leaders in such cases to solve the
conflicts and settle the matter on a mutual
basis (Ferrar et al., 2018). Fostering
interpersonal relationships with the
employees at times might also be used to
motivate the employees. Moreover, the
leaders are required to handle the team
members with strong self-confidence,
maintaining the work ethics, relationship
management and sheer collaboration the
leaders and managers would be able to
acquire knowledge regarding the thinking of
the employees and accordingly solve their
issues through discussion sessions or
meetings (Hansen, 2016). Along with this,
being determinant and persistent would
also help the leaders to honestly handle the
social situations and adopt appropriate
strategies like key performance indicators,
performance appraisals, reward systems,
360 degree feedback, management by
objectives (MBO), personal development
plans (PDPs) and similar others for
analysing the performance of the employees
so as to avoid mistakes or misinterpretation
of information to eliminate any negative
impact on the organisational performance
and productivity or handle the employee
retention rate (Skinner et al., 2016).
Figure 1: Interpersonal skills required to be possessed by Leaders while managing a team
(Source: Skinner et al., 2016)
IV. CONCLUSION
Taking into consideration the above,
it can be analysed that possessing
communication and interpersonal skills are
of sheer significance for leaders who are
into handling or managing a team.
Appropriate communication would be
effective to maintain the decorum of the
organisation where the employees are
working. In order to gain appropriate work
results, it is necessary for the leaders to
ensure that the employees are communicated
with proper goals and objectives so that they
are able to work in a proper direction and
avoid mistakes. Whereas, the interpersonal
skills are also required to be shaped so that
the employees are able to align what has
been communicated to them with what they
are required to execute. Although studies
have focused on leadership, the attention
now shifted towards dynamic and
![Page 4: Dissertation Literature Review on Applying interpersonal and communication skills to successfully lead manage - Phdassistance.com](https://reader036.vdocument.in/reader036/viewer/2022080208/5e58e0f3413347247a5bc278/html5/thumbnails/4.jpg)
Copyright © 2020 PhdAssistance. All rights reserved 4
technology oriented artificial intelligence
leadership style which is different from the
traditional ones. Using AI based techniques
will help the managers to utilize the
leadership skills effectively and avoid any
further mistakes. The interpersonal skills
will help in effective communication
between the employees and the managers.
Implementing AI based context for linking
interpersonal skills can be considered as a
future scope.
REFERENCES
[1] Ferrar, P., Hosea, L., Henson, M., Dubina, N., Krueger,
G., Staff, J. & Gilbert, W. (2018). Building high
performing coach-athlete relationships: the usocs
national team coach leadership education program
(NTCLEP). International Sport Coaching Journal.
[Online]. 5 (1). pp. 60–70. Available from:
https://journals.humankinetics.com/view/journals/isc
j/5/1/article-p60.xml.
[2] Hansen, D.E. (2016). Cohesion in online student teams
versus traditional teams. Journal of Marketing
Education. [Online]. 38 (1). pp. 37–46. Available
from:
https://journals.sagepub.com/doi/abs/10.1177/02734
75315594463.
[3] Hurtado-Martn, M. & Khalili, N. (n.d.). Pathways to
Cleaner Production in the Americas II: Application
of a Competency Model to Experiential Learning for
Sustainability Education. [Online]. Available from:
https://www.researchgate.net/profile/Marta_Panero/p
ublication/301311990_Pathways_to_Cleaner_Produc
tion_in_the_Americas_Bridging_Industry-
Academia_Gaps_in_the_Transition_to_Sustainabilit
y/links/5ad1211baca272fdaf7792ea/Pathways-to-
Cleaner-Production-in-the-Americas-Bridging-
Industry-Academia-Gaps-in-the-Transition-to-
Sustainability.pdf.
[4] Jena, A. & Satpathy, S.S. (2017). Importance of Soft
Skills in Project Management. International Journal
of Scientific Research and Management (IJSRM).
[Online]. 5 (07). pp. 6173–6180. Available from:
https://www.academia.edu/download/58756515/850-
Article_Text-1444-1-10-20171225_2.pdf.
[5] Krumm, S., Kanthak, J., Hartmann, K. & Hertel, G.
(2016). What does it take to be a virtual team player?
The knowledge, skills, abilities, and other
characteristics required in virtual teams. Human
Performance. [Online]. 29 (2). pp. 123–142.
Available from:
https://www.tandfonline.com/doi/abs/10.1080/08959
285.2016.1154061.
[6] Miller, P. (2019). Leadership communication: the three
levels. [Online]. Available from:
https://works.bepress.com/peter_miller/145/downloa
d/.
[7] Schulze, J. & Krumm, S. (2017). The virtual team
player A review and initial model of knowledge,
skills, abilities, and other characteristics for virtual
collaboration. Organizational Psychology Review.
[Online]. 7 (1). pp. 66–95. Available from:
https://journals.sagepub.com/doi/abs/10.1177/20413
86616675522.
[8] Skinner, K.L., Hyde, S.J. & McPherson, K. (2016).
Improving Students’ Interpersonal Skills through
Experiential Small Group Learning. Journal of
Learning Design. [Online]. 9 (1). pp. 21–36.
Available from: https://eric.ed.gov/?id=EJ1096720.
[9] Srivastava, R. & Yadav, S. (2017). A Research Study
on the affect of Emotional Intelligence on the Ability
to Handle the Conflict and Team Building. Splint
International Journal of Professionals. [Online]. 4
(5). pp. 86–93. Available from:
http://search.proquest.com/openview/aad87d247d04f
2fdc3fb24c73cc9db11/1?pq-
origsite=gscholar&cbl=2044944.
[10] Vijayalakshmi, V. (2016). Soft Skills-The Need of the
Hour for Professional Competence: A Review on
Interpersonal Skills and Intrapersonal Skills
Theories. International Journal of Applied
Engineering Research. [Online]. 11 (4). pp. 2859–
2864. Available from:
https://pdfs.semanticscholar.org/2ff5/baed1a51942d4
46110017d9445d538922e24.pdf.