diversity efforts across the industry and was named one of ... · management’s executive team,...
TRANSCRIPT
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Transcript: Diversity, Equity & Inclusion: Awareness and Action 3: Shundrawn Thomas –
Leading the Way (EP.153) Published Date: August 24, 2020 Length: 1 hour 4 min Web page: capitalallocatorspodcast.com/dei3thomas
Shundrawn Thomas, President of Northern Trust Asset Management, where he oversees the $900 billion organization. Shundrawn joined Northern Trust Corporation in 2004 and rose to the leadership team in 2008. Over the last 8 years, he has hired and promoted much of Northern Trust Asset Management’s executive team, whose fifteen members include nine women and minorities.
Shundrawn is deeply involved in diversity efforts across the industry and was named one of this year’s Most Influential Black Executives in Corporate America and previously one of the Most Powerful Blacks on Wall Street.
Our conversation covers Shundrawn’s early career and issues of race, the culture that drew him into to Northern Trust, and examples of unconscious bias. We turns to his values-based methodology to foster change across recruiting, mentorship, promotion, leadership and performance at Northern Trust, and we close with his perception of how the renewed interest in diversity provides an opportunity for businesses to take action.
Edited by: Rev.com
Capital Allocators Podcast EP.153 Shundrawn Thomas
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Ted: 00:00:05 Diversity, equity, and inclusion, awareness and action is brought
to you by Northern Trust Front Office Solutions. Northern
Trust's platform empowers asset owners with better operations
and tech support to allow investment teams and CIOs to meet
their middle and front office needs. Their blend of technology
and service has resonated and generated a lot of interest from
listeners of the show. Diversity, equity, and inclusion is deeply
ingrained in the culture at Northern Trust and a special thanks
to them for sponsoring this important mini-series.
Ted: 00:00:49 Hello. I'm Ted Seides and this is Capital Allocators. This show is
an open exploration of the people and process behind capital
allocation through conversations with leaders in the money
game, we learn how these holders of the keys to the kingdom
allocate their time and their capital. You can keep up to date by
visiting capitalallocatorspodcast.com.
Ted: 00:01:18 Shortly after I finished the interviews for the sustainable
investing mini-series, Black Lives Matter took center stage in the
United States. I asked around and discovered that the subject is
uncomfortable for many to discuss and that while many CIOs
are interested in being part of the solution, most are not
familiar with the underlying nature of the problem or the
actions to take as a result. This mini-series, diversity, equity, and
inclusion, awareness and action is a four-part introduction to
the issues at hand.
Ted: 00:01:53 We'll explore what's been going on for a long time and hear
what some are doing about it. It's my small part in contributing
to fostering the conversation. My guest on the third episode of
diversity, equity, and inclusion, awareness and action is
Shundrawn Thomas. The president of Northern Trust Asset
Management where he oversees the $900 billion organization.
Ted: 00:02:20 Shundrawn joined Northern Trust Corporation in 2004 and rose
to the leadership team in 2008. Over the last eight years, he has
hired and promoted much of Northern Trust Asset
Management's executive team whose 15 members include 9
women and minorities. Shundrawn is deeply involved in
diversity efforts across the industry and was named one of this
year's most influential black executives in corporate America
and previously one of the most powerful blacks on Wall Street.
Capital Allocators Podcast EP.153 Shundrawn Thomas
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Ted: 00:02:50 Our conversation covers Shundrawn's early career and issues of
race. The culture that drew him into Northern Trust and
examples of unconscious bias. We turn to his values-based
methodology to foster change across recruiting, mentorship,
promotion, leadership and performance at Northern Trust. We
close with his perception of how the renewed interest in
diversity provides an opportunity for businesses to take action.
Please, enjoy my conversation with Shundrawn Thomas in the
third episode of diversity, equity and inclusion, awareness and
action.
Ted: 00:03:30 Shundrawn, thanks so much for joining me.
Shundrawn: 00:03:31 Ted, how you doing today?
Ted: 00:03:33 I'm doing great. Thanks. I always love to start with someone's
background, so how did you initially get into the asset
management industry?
Shundrawn: 00:03:41 The way that I got into investment management was really
along the continuum of a career in financial services. So, I was
born and raised in Chicago, grew up on the south side. I had a
great educational experience in starting in high school going to
a magnet program and the reason I start there is because that
was the first place I really got introduced to practical exposure
to business.
Shundrawn: 00:04:03 I had known since I was young I wanted to go into business, but
I really didn't know what that meant, right? I saw people
wearing suits on TV carrying briefcases. I thought that was cool
and I thought they were doing things that were important. But
at that time, I took an accounting course. I took an applied
economics course. I really began to understand how it applied
in real life.
Shundrawn: 00:04:21 I had worked all the way through high school, but I did a co-op
working for what was then Anderson Consulting. The author
Anderson as we know it does not exist today. That kind of set
me on a path where I did an undergraduate major in business,
and then while I was in my undergraduate, pursuing my
undergraduate degree at Florida A&M University, that's where I
did some internships. The last one actually being working for
Morgan Stanley, because over time I moved from having an
interest in accounting believing that I would be an auditor to
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really getting exposed to the capital markets and investing in
those things.
Shundrawn: 00:04:53 You fast forward to today, 26-year career principally working in
various areas of financial services, primarily I've spent my career
in the capital markets, and then on the investment side of the
business and that's my role today.
Ted: 00:05:07 At what point in time did you transition from being effectively a
producer to a manager and leader of people?
Shundrawn: 00:05:14 I was fortunate to have a managerial experience fairly early on
my career. When I came out and I worked for Morgan Stanley
was an analyst there, had an opportunity to move and be
promoted to associate role. I knew I wanted to go to business
school, so I went to the business school in University Chicago.
When I came out, I went to work for Goldman Sachs, and there I
was working in the equities division, working in an institutional
sales capacity and my role was actually advising institutional
investors. Whether you think large public pension funds, you
think large asset managers, alternative managers like hedge
fund managers, those would have been my clients.
Shundrawn: 00:05:53 A couple of years into that as our business was growing, I had
the opportunity to then move from where I was part of a team
to co-managing one of our territories. Again, it's fairly early on
having an opportunity to be, at that time, a player coach, and
that's different, right? Because you go beyond just what you
have to do in a very demanding performance oriented business
from thinking about what you have to do specifically in your
capacity to thinking about how a team works together, how you
encourage the development of people working with you and
around you. Those sorts of things. That was my first opportunity
to have managerial responsibility.
Ted: 00:06:28 How did you learn to do that?
Shundrawn: 00:06:31 Maybe it's one of the dirty secrets about like most professional
services firms is that more than not, you actually don't, prior to
going into some sort of management capacity, get formal
management training. Now, I will tell you, I did actually go
through management training when I was at Goldman Sachs,
but it was like after getting the manager role. But what I would
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say is I have certainly been the beneficiary throughout my
career of wonderful mentors.
Shundrawn: 00:07:01 It started with my parents. I mean I have wonderful parents. We
have a great relationship and they were always my foremost
coaches and teachers. One of the things that you realize is like,
now my parents they have no expertise whatsoever in the world
of finance. They pursue different things vocationally and a lot of
what they do in terms of development of people came through
their service in ministry because they're senior pastors of a
church.
Shundrawn: 00:07:25 They were bi-vocational in that sense, but a lot of what they did
and everything that they did was about the development of
people, and so understanding how you engage with people
starting with your own self-development, how you work in
teams, and then if you're fortunate enough like I had over the
course of my career to have really strong mentors and sponsors.
I think that shapes a lot of how you approach management.
Ted: 00:07:46 So before we get to sort of Northern Trust where you spent a
lot of time, along the way as a young African-American
professional working your way up those ranks, what were some
of the challenges that you saw and faced specific to the racial
differences?
Shundrawn: 00:08:04 Well, there are a couple of things that you deal with as it
pertains to race. The first thing that you deal with is, one, in
societies around the world and I would say it's particularly acute
in the US, race is a topic that just influences like every aspect of
life. What's interesting is so many people probably under
appreciate even the inception of concepts around race and all
those things, but it's a social construct that we all accept and
buy into because that's what we know.
Shundrawn: 00:08:36 If you're an African-American, if you're a person from a racial
standpoint, that's characterized as black, there are so many
things that you deal with, in a sense in a direct sense, but a lot
of them are subtle particularly in the workplace, because there
are stereotypes or perceptions or things like that that precede
you. One of the things is your reality is you have to navigate a
culture and that has its own challenges for anyone.
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Shundrawn: 00:09:01 You have the instance of race and what that means in terms of
everything from biases to stereotypes, to preconceptions, but
then you have this other element which is race is a very
uncomfortable topic. It's one of those proverbial third rails. It's
not something that's in a sense engaged on directly or talked
about in polite company. It's having to navigate something that
presents its requisite challenges, at the same token at a time or
in most normal settings where something that people feel quite
uncomfortable engaging on.
Ted: 00:09:34 When you got to Northern Trust, you had had some
management experience, you certainly worked your way up.
What was the culture like either then or in today as you're
running asset management?
Shundrawn: 00:09:48 First of all, I would say if you think about an organization that's
been around for over 130 years, there's something to be said
about longevity and probably one of the things that is entailed
in that is some strong in a sense cultural bearings or norms. All
cultures have two forms of capital, performance capital and
relational capital, but Northern Trust as an organization is a
highly relational culture.
Shundrawn: 00:10:12 Two, Northern Trust, we talk about the business that the firm
was founded on if you think about it being a trust bank and
beginning with sort of the management of people's wealth, but
the fiduciary heritage and responsibility, and that fiduciary
heritage it permeates the entire culture so in terms of that one.
Shundrawn: 00:10:32 I think that at Northern Trust, I would say it's a conservative
culture. Now, conservative often means something in this day
and age. I'm not talking about from a political standpoint. I'm
talking about there's a purposefulness and a decisiveness and a
long-term orientation and a way in which decisions are made
over time. It's not a hurried kind of culture and there's a our
team.
Shundrawn: 00:10:53 Then, I would say as a culture if this makes sense, all cultures
have norms or behaviors, but some cultures are really strong
cultures and some cultures are weaker cultures, but cultures
nonetheless. Northern Trust is definitely a strong culture. Those
are some of the things that I encounter when I join Northern
Trust and are consistent to this day.
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Shundrawn: 00:11:12 The last thing that pervades the culture is while you don't want
to be stereotypical about a culture, it really does have this
Midwestern ethos in terms of how you would think about it and
the things that would entail.
Ted: 00:11:26 How do you define what some of those behavioral norms are
for the company?
Shundrawn: 00:11:31 One of the behavioral norms of our culture is definitely the
enterprise or in the team precedes the focus on the individual
actor. You'll hear some people talk about "a star-based culture."
Well, we'd be the antithesis of that. Another thing is there is a
strong emphasis in terms of being collaborative and a lot of the
decision making is consensus driven. That would be another
element of the culture.
Shundrawn: 00:12:03 People, because of that sort of Midwest ethic, I think that there
is both a genuine concern and care about the welfare of your
colleagues, but I also think that brings with a certain level of,
and people from the Midwest can definitely appreciate this, a
certain level of politeness. The point I would make here, it's a
very important point, a lot of times when you talk about
cultures and you talk about the qualities of cultures.
Shundrawn: 00:12:27 Now, I'm biased. I've been there 16-plus years. Obviously, I
want to be there, I value the culture, but actually when I make
these observations. I don't make them as good or bad
observations per se. I make them as observations about the
qualities that distinguish this particular culture, because every
culture, it's like getting your performance review. There are
things that you do well and are your strengths and they're
always the opportunities that you have of the things that you're
trying to evolve and improve.
Shundrawn: 00:12:55 I would say as an individual, I have certain strengths. Some of
those are just a function of how I'm created, like my design so
to speak. I have certain things that people would perceive as
weaknesses and on some level, I guess your strengths belie your
weaknesses. There's no such thing as having all strengths as
people might use those terms. That's true of cultures as well.
Ted: 00:13:13 What do you see as some of your particular strengths and
weaknesses?
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Shundrawn: 00:13:17 Personally, my orientation is in terms of my temperament. I'm
definitely an intuitive and a thinker, so an NT. If people did
Myers-Briggs, you might refer to that temperament type as a
rational. That means, for me, I have a natural strategic
orientation. When I think, I don't necessarily get to a point
linearly. I can get there very quickly because I have an abstract
way of deducing things and problem solving. Those are natural
strengths for me.
Shundrawn: 00:13:44 I'm also an abstract communicator in that regard. I would say in
terms of my disposition, I'm very much an independent thinker.
So while as all of us, we have an open emotional loop, we care
about how we get on and collaborate with others. If there is a
continuum, Ted, I'm not overly conflict averse. There's a certain
kind of independent thinking stream a tough-mindedness and
that's a function of how I'm built or wired. That along with that
strategic thinking orientation, those things have their strength.
Shundrawn: 00:14:18 I would say that I have found since early on in my life, I really
thrive in being able to not only work with, but pull together and
over time as my influence is going to lead very diverse teams.
That's something I think that's really important. I also believe
that with respect to both how I communicate and just my
natural values and ability to connect on a genuine way with
people of all kinds of experiences and backgrounds. So those
would be strengths.
Shundrawn: 00:14:50 In terms of the continual areas of improvement in life, one of
the things that I think that one can never be good enough at
and I always work on, it's just listening. It seems like a really
simple thing. I'd like to believe I've gotten better over time, but
this thing that's really powerful and I talk to people about the
ability to listen both with our head intellectually and with our
heart emotionally, and I feel like that's an area where over time
particularly as someone who has positional leadership
responsibilities I've improved, but it's a place that I'm constantly
focusing on and you see the areas where you need to improve.
Shundrawn: 00:15:26 Another area related to that is that your strengths belie your
weaknesses. I am a very outcome-oriented person, very
performance driven in that regard and there is a such thing that
I would describe as understanding pace and so my natural
orientation if this makes sense, Ted, is like if the car has five
gears, mine's stuck in fifth. At my best, I learn when I need to
Capital Allocators Podcast EP.153 Shundrawn Thomas
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adjust and to put it in the right gears, which for me means at
times you actually have to downshift.
Shundrawn: 00:15:59 The way I would describe it is, if you're racing on a racetrack
sometimes when you're going into that curve, you actually got
to slow down a little bit, so you can speed up to come out the
other side. I would say those are examples of, as I've
introspectively looked at myself and how I've engaged things,
I've focused on in areas of constantly sought to improve.
Ted: 00:16:19 You mentioned as one of the strengths this ability to lead
diverse teams. I'm curious what you mean by diverse.
Shundrawn: 00:16:27 Diverse to me occurs on a number of different levels. First of all,
I fundamentally believe that when we think about diversity of
culture and ethnicity, that's very relevant. I know that people of
good intent and goodwill will say things like I'm colorblind. I
know what they mean by that, but the reality is we're not really
colorblind.
Shundrawn: 00:16:51 At our best, actually, if we want to use the term color, we need
to be color aware, because appreciating people of different
cultural backgrounds, ethnicities, if we want to use the
construct of race, they bring different perspectives to a team,
an environment, a group, and I think part of it is maybe it's
because of some of my lived experience, maybe it's just who I
am as a person, but being sensitive to the fact that while we
might have a common culture that everybody's a unique
person.
Shundrawn: 00:17:19 I think it's given me an ability to appreciate that, and then
appreciate how to engage people as their unique selves to allow
them the space and the grace. I like to say to be themselves.
The way I like to describe is bring the best of who they are into
the workplace.
Shundrawn: 00:17:34 Now, I think one of the ways that you get that, Ted, frankly, is I
actually think you have to learn to do it first yourself. If people
are really honest, a lot of the times people struggle in any sort
of workplace or corporate environment to just be authentic,
because there's one such a pressure to conform to whatever
the cultural norms are. We have to buy in to be part of that
culture and then there's another thing to conform to whatever
people believe they need to conform to be successful, whatever
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that is, but sometimes in that process, the authentic self can get
lost.
Shundrawn: 00:18:09 I think what happens when you have the commitment and
sometimes the courage to find your authentic self, people
respond in kind. I think those are some of the keys to
connecting with people, but I also think diversity of thought is
important. Again, we come at solving things different ways and
you know how sometimes you can be with a group of people
and they will be inclined towards people who think the way
they do or come at problems the same way that they do, and
they will attest a high value to that.
Shundrawn: 00:18:38 I'm actually quite the opposite, and so oftentimes when I'm
working in a group, I'm literally listening for and scanning for
people who use in a sense a different rubric or a different way
of looking at the problem than I do. My bias is I know how I
think about things and I know in a sense what my two set is.
What would complement or expand that? I think diversity of
thought is an important element of diversity as well.
Shundrawn: 00:19:04 Then, the last part of diversity I would say is diversity of style.
What I mean by that is there are multiple ways of getting things
done. I think one of the mistakes that you can make say as a
manager, for example, is focusing so much on the process or
with an individual the style that you miss focusing on the
outcome and not giving people the space to say, if they can
effectively accomplish an outcome and it's not inconsistent with
the cultural norms, why not give them that space or that
flexibility.
Ted: 00:19:36 As you walk through some of your strengths and then tied this
into your beliefs now and how you lead, there are a lot of
synergies, right? The fact that you are an independent thinker,
the fact that you're not as timid about conflict as other people
that leads you to think differently in those group settings. I'm
wondering along the way in your path to being in the seat that
you are today, if you ran into situations that very specifically
whether by race or thought, it doesn't really matter, that you
saw people not embracing diversity as you defined it broadly.
Shundrawn: 00:20:12 Oh, well, for sure. I would say that, one, there are both times
when people consciously and unconsciously reject diversity. Let
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me start on the second element, which is many would argue the
most common. Those unconscious rejections of it.
Shundrawn: 00:20:31 The reality is when you work in a setting, there is a normative
standard whether it's acknowledged or not. Let me give you an
example right when I joined and I worked for the first firm that I
worked for, I'm working for a large Wall Street firm. I'm working
in sales and trading, particularly in the fixed-in condition. We
have these really large trading floors, right?
Shundrawn: 00:20:52 So on one trading floor, we have multiple trading floors. I think
the one trading floor that I worked on, there were
approximately 600 professionals. My rough recollection was
there were no more than, counting me, I believe five African-
Americans on the whole floor. I think there were only to my
best recollection, maybe two people of Hispanic backgrounds or
ethnicity.
Shundrawn: 00:21:20 I mean think about that, right? It's just not bad, we won't call it
inherently bad, but it's just it's not diverse, right? The normative
standard is different. If you think about everything from if
you're stepping into that environment, say, I was in an analysis
role and I would also have to do presentations to the broader
group of my research findings. So little things in terms of the
style in terms of how you present, so maybe natural, more
common to your ethnicity if you on the margin were more
expressive.
Shundrawn: 00:21:52 You may get a lot of feedback about telling you how you need
to change that and is it because you're not effective in
communicating or is it because it's dissonant with the
normative standard? That's more of an innocuous example that
I would give you. There are many others. There were times early
on in my career where there would be say if you're on a trading
floor, you keep the TVs on, you're watching financial markets
and I can tell you, I can chart my experience in life by different
things that happen socially like the OJ Simpson trial.
Shundrawn: 00:22:27 You'd have to imagine the emotions that that brings out and
what that's like for say a young person of color navigating that
environment, because there may be many people obviously
who don't know you, and so if that creates or brings up certain
views or perceptions based on stereotypes, it's hard for that not
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to be projected on you in certain ways. It's all kind of ways that
those intersect in very real and practical ways.
Shundrawn: 00:22:57 What I found over time is early on in your career, it's just really
challenging, right? Because you don't have enough experience
or the tools of how to deal with that. Over time, at least for
myself, what I found is an increasing willingness and a courage
to engage in dialogue. I realized that the only way you could
begin to make progress on the relational side if you started with
the dialogue.
Shundrawn: 00:23:18 That's not easy for many people. I would say I don't want to
pretend to you at all, Ted, that is in the past or even sometimes
when I have to do that today, easy for me. I think to your point,
I think there are two things. Some of it is just based on who I am
as a person and not only maybe I would say kind of how I'm
made, but I would say what my beliefs and values are so that
drives part of why I do what I do, because sometimes… I
remember I would talk to my dad about a lot of things growing
up, he would say, "Son, you always tell the truth." He said, "It's
the right thing to do and it's the easiest thing to remember."
Shundrawn: 00:23:55 But what he would say also is truth is rewarding always in the
long term, but, Ted, understand not necessarily in the short
term. That's one of the things you have to decide on your values
if you're committed enough to the truth to tell your truth, even
if you think maybe in the short term it won't benefit you or in
the short term it might even cost you.
Ted: 00:24:17 When you've now come into this leadership position that you've
been in for a while, I'm curious how you take those experiences
and inculcate them in an organization and maybe the easiest
way to walk through it is just to kind of go through some
different functional areas and the things you've tried to do. We
could start with the first step, which is recruiting and how
you've gone about thinking through these issues.
Shundrawn: 00:24:41 One of the things that with recruiting is interesting and that's a
perfect example where sometimes you have certain norms and
practices that don't present the outcomes that you desire. You
really have to have both the awareness, and then the
commitment to making changes. So from a recruitment
standpoint, I'll start with, if I can give you this step. Right before
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getting to doing anything, whether it's recruitment or training
or anything like that. Here's what I think is important.
Shundrawn: 00:25:11 The first thing that I actually engaged in when I, for example,
entered into my role as president of the asset management
business at Northern Trust was something I did along the way
every single step I've had in an increasing leadership role, which
is engaged with people in dialogue, get lots of feedback. What I
like to do is identify what I refer to as shared values. We all have
values, whether we expressly articulate them or not, they're
just our deeply held beliefs.
Shundrawn: 00:25:38 We don't necessarily have the same values, but we can choose
to if we're part of a common culture to agree on a set of values
that we'll share we commit to. I'm going to tell you why that
was very important to the question that you asked. We did that
as part of our exercise and I've done that before as my
responsibility has grown and within the context of asset
management there were five that we agreed on. It was a lot had
to do with what people shared in terms of their perspectives
and where we wanted to go, but those values were passion,
competence, intellectual curiosity, diversity and humility.
Shundrawn: 00:26:13 Now, to your question if I use recruiting as an example. So if we
have those share values those values actually should inform the
way we recruit. It would make sense if then I looked at the
recruiting processes and I said to our partners, "Hey, I've been
taking a look at the processes and while they're directionally
fine, I noticed that we don't have a lot intentional in the process
about how we think about bringing on people who share this
value of passion. Let's look at the questions we ask and let's see
if we don't need to be more intentional about how we prepare
to interview people.
Shundrawn: 00:26:48 Competence. Now, that we've articulated very explicitly, I've
noticed that we're inconsistent on how we look for or we're
tests for that. Now, let's get to diversity. Well, here's an
interesting thing. I went through and I just looked over the
results for the past year and I noticed that not only do we have
very little in the way of diversity in terms of what our goals are,
in terms of hiring in certain areas, but I also notice we're not
even seeing very many diverse candidates. Why don't we put in
place some practices to ensure that we increase the number of
diverse candidates we see?" I did that.
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Ted: 00:27:24 What were some of those practices?
Shundrawn: 00:27:27 One of the things that we did is both in terms of gender
diversity and ethnic diversity, we set explicit expectations in
terms of minimum representation on our interview panels. We
also set new processes in place for the HR teams or the
recruiting teams that were working with us in terms of their
expectations on delivering diverse pools of candidates to our
managers and then our manager's commitments to working a
lot of them.
Shundrawn: 00:27:52 You know something else we did that we didn't do on the first
pass. So first, we looked at our who we were interviewing, then
we said we also have to look at who's doing the interviewing. It
occurred to me to do that and I asked the HR folks to pull from
me over a period of time like who that we actually had on the
interview slates for the candidates who were coming in.
Shundrawn: 00:28:12 In two particular instances I found, and there was no ill intent
on this, but to give you an example, I found two instances
where we had extraordinarily talented female candidates come
in interview in our firm and we have a reasonable amount of
gender diversity, not one single person on their interview
schedule was a woman. I mean, Ted, you could almost throw a
rock in our building and not get that accident on purpose. You
have to change the practices. We would have needed to do that
either way, but you understand how setting an established
foundation of shared values gave the basis of which to inform
why we did it. I think those things were important.
Ted: 00:28:51 I want to push a little further on two aspects of that. The first is
probably less of Northern Trust than a lot of organizations, but
if we have an existing diversity issue within the hiring
organization and it therefore makes it that much harder at all
different levels to have the woman in this case be part of that
interviewing process if there aren't a proportionate number of
women already in the organization, how do you think about
solving for that issue?
Shundrawn: 00:29:19 You have to actually start from wherever you are. Here's I think
something that we can comfortably say, Ted. I've spent roughly
26 years working in financial services. I am grateful for all of the
firms I've worked for and I think the reason I've been at
Northern Trust for 16 years counting is because of what I think
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about the culture. I can tell you for the industry and in every
place I've worked, we've got meaningful work to do as it
pertains to diversity.
Shundrawn: 00:29:46 There's no place that I've been a part of where I've been on a
continuum and I said, "Gosh, we really nailed it and we can fold
up our tent and go home." If that's the case, because your
question is a very fair one, but to your point, there might be
some companies at mass or there might be certain parts of an
enterprise or a company that there's just very little diversity as a
starting point. That doesn't mean that you can't change the
dialogue around diversity, that you can't train the partners and
especially the leaders that are there to have not only a greater
appreciation for diversity, but train them in areas like
unconscious bias.
Shundrawn: 00:30:28 That doesn't mean that if you don't have a lot of existing say
gender diversity or ethnic diversity that you still can't put into
practice or policies that at least allow you to do things like to
see more diverse candidates or it doesn't mean that you cannot,
and in fact, what it means is you should expose the leaders that
you have particularly if they're not very diverse to organizations,
networks where they can interact with more diverse people.
Shundrawn: 00:30:59 You ask a really good question because what happens
sometimes, Ted, is you know how you can do this with any
issue, but I think it sometimes particularly is the case with
diversity, if people are starting from a low base or the situation
looks difficult, it's sometimes easy to throw up your hand and
say, "Well, just forget it. We just don't have the stuff in place.
We can't find the people and all those different things." I think
you have to have an affirmative approach to starting where you
are in a meaningful and consistent commitment.
Ted: 00:31:25 The other question that I hear from time to time where there's
sort of pushback on this diversity issue is in the hiring decision.
If you're able to broaden the funnel, you have more candidates
and at the end of the day there's only one slot. People say, "Oh
all else equal." Well, all else isn't equal. You have two different
individuals, two different experiences. How do you go about
thinking about, particularly in an organization that hasn't
started with the diverse space of, is it appropriate and when is it
appropriate to incrementally favor someone on the margin?
This is all incremental and on the margin to foster that diversity.
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Shundrawn: 00:32:06 The ironic thing is if you ask people this question, do you believe
you have any biases? What do you think most people would
say?
Ted: 00:32:13 Probably say.
Shundrawn: 00:32:14 Yes. If you have biases, it's reasonable to believe that from time
to time you act on those biases. Keep following this logic. It
means that of the many decisions we've made including hiring
decisions, those have been informed in part by our biases and
that's why we have the outcome that we have, right?
Shundrawn: 00:32:35 What you try to do is I think as it pertains to diversity, whether
you're trying to improve gender or ethnic diversity, there is
often a very adverse, and in some instances negative reaction in
cultures if you say, "We're going to in a heavy way put a thumb
on the skills," so forth and so on. Interestingly enough, the
challenge there is the very inequity that's often been created is
because of the biases.
Shundrawn: 00:33:03 Then, people are fighting against any conscious effort to offset
that. I think what you have to do is you start with creating the
expansion of what I call opportunities. I found in the majority of
cases, Ted, not all, in the majority of cases when you truly
create as a value a cultural norm around diversity and you
increase the opportunities of it, people will adjust. Because
what happens is we're all part of the culture. If people start to
believe, "You know what? Diversity is really important here and
I understand why and I buy into it."
Shundrawn: 00:33:41 Here's what will happen, Ted, without being forced in most
instances, because remember I said we had that open
emotional loop. You know what we'll do? You'll do it, Ted, you
say, "You know what? I'm closer on these two people." I mean
let's be honest. I'm not a perfect judge and because he's…
People will make the marginal decisions that achieve the
outcome that you want.
Shundrawn: 00:34:02 Now, here's what I will say, they're always the exceptions. If
you're in a culture and despite the best efforts to expand
opportunity and despite changing the processes, you're not
getting better outcomes, it ultimately then falls on the leader to
make some decisions. From time to time actually put the thumb
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on the scale, and do we, as leaders, need to do that with
diversity? Absolutely.
Shundrawn: 00:34:31 You know why, Ted? Because we do it in every other area.
When my teams come to an impasse on an important decision
and they can't work it out, who has to push forward to make a
decision? I do. Yes. It's informed by all these different inputs,
but it is also informed by whatever my disposition or "if you
wanted to call it bias, so that the hope is that you're getting
good information and you have an informed bias. That is no
different as it pertains to pursuing better diversity.
Ted: 00:35:02 So once you've been successful in bringing some of these
candidates in, I'm curious if there are any unique or
differentiated methods of training that are important in a
variety of roles. It could be entry-level roles all the way up
because of the sensitivities and the biases that present
themselves through someone's career.
Shundrawn: 00:35:22 You know what's interesting? There's no usually a course that
you're given, I can tell you, I know this is no secret to you that
I'm an African-American. I can tell you in my entire career, no
place that I've went to work has had this course that I've
needed to take about how I can effectively navigate the culture
as an African-American, but what I would say is this, it's actually
a relevant question because in a sense it occurs.
Shundrawn: 00:35:47 Now, let me tell you how it does occur. It's an informal thing. I
think what you need to do is when you understand that all
enterprises and companies have to continue the evolution in
terms of diversity, have to work intentionally to be the most
receptive place we can, what we talked about from a cultural
sense, whether it's not just diversity, it's all kinds of elements.
We have to make our cultures psychologically safe.
Shundrawn: 00:36:13 Now, what's one of the easiest ways to make an individual feel
psychologically safe? It's to make them feel like they're part of
the group or the culture. One of the best tools at our disposition
is actually providing individuals with strong mentorship and
strong ways to develop relationships, especially organically
within the culture. Think about if I say start with the second
one, developing relationships organically in a culture.
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Shundrawn: 00:36:43 A lot of good firms have really good efforts around things like
you may call them affinity groups or resource counselors or the
like, but the point is they are networks that people can become
a part of where they can develop meaningful human
relationships in the context of the culture. Now, I feel like I'm
more part of the group and the environment now feels more
psychologically safe to me. There are some companies who
invest no time and effort in that and they don't have strong
employee groups. So I would say probably for a lot of those
places on the margin, particularly if you're in a smaller
represented ethnic group or gender group, it probably feels less
safe. That just would be a natural outcome of that.
Shundrawn: 00:37:24 If you're in the majority, you don't even think about a lot of
times that element of safety, because it's just the norm for you
is feeling safe, right? The second thing though is the important
role that mentorship and sponsorship plays. What we have to
do is get people, particularly the people that are some of it is
positional, but you know what? In any culture, even if you didn't
know the titles, if you walked around enterprise for about two
weeks, you'll figure out who the high status people are.
Shundrawn: 00:37:54 It would just be obvious. We signal in all kind of ways through
human nature. You need people in positional leadership roles,
senior leaders to actually consciously go out and mentor and
develop relationships with individuals, because it does two
things. One, it not only makes them feel psychologically safe
and a part of the culture and that somebody and somebodies
actually are interested and then concerned about their career
well-being, but also there are teaching relationships.
Shundrawn: 00:38:24 That's the relationship through which the person learns to
navigate the culture, which by the way, we all have to learn and
that's the playbook that you don't get when you join. It's not in
the ethics manual, it's not in the first day training manual, it's in
the heads and the hearts of the people that work in the
organization and unless they choose to impart that knowledge
to you, you will never have it in any meaningful or fulsome way.
Ted: 00:38:48 Your group in Northern Trust has quite a diverse leadership
team and I'm curious effectively how you got there. You've
brought the people in through training, you've had these
mentorship programs, but ultimately there's promotion and
decisions as to who's running the organization. I wonder if you
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could touch on how you were successful in getting to those
positions today.
Shundrawn: 00:39:11 It has to start somewhere. I would say it started in effect with
say my predecessor, when I joined the asset management
executive leadership team, which was back in 2008. It was not a
particularly diverse team. As a matter of fact, there was one
gentleman who was an African-American who moved to a
different part of the organization when I joined.
Shundrawn: 00:39:33 Then, when I joined I was the only, not only I was only African-
American, I was the only person of color on the team. We had
an executive team of 16 professionals, and there were no
women. But I want to point this out, but obviously there is a
conscious decision of the gentleman who's leading the team to
bring me on. In his tenure, he not only brought people of color
on the team as a starting point, but also we had our first women
on the team.
Shundrawn: 00:39:59 Now, for me, that's good because it began a path that I was able
to build on and frankly accelerate. If you look at our team today,
we've got a leadership team with 15 people on it. Nine of the
members of our team are either women or ethnically diverse.
We have six people who are ethnic diverse. We have six
women, some of that overlaps. Frankly, we're one of the largest
investment management firms in the globe.
Shundrawn: 00:40:25 I don't know the demographics for every team, I just know what
I can see anecdotally. I have to imagine, Ted, that we have to be
among if not the most diverse or one of the most diverse
leadership teams out there. But what I would tell you is I just
described to you something that happened over the course of
years. It happened, I always tell people this, not on accident on
purpose.
Shundrawn: 00:40:48 There's no magic that you can just hope it will be so. It was
through the intentional expansion of opportunities and I
fundamentally know, not just believe, I know that we're better
as a team because of it. I will tell you, we have more work to do,
but it's moving down through our organization and part of what
enables that and it's why I feel strongly about if you're serious
about diversity starting at the top, a lot of times what happens
is you have people of good intent, but they just may not have
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say for instance connections to the diverse communities that
we have.
Shundrawn: 00:41:25 So if I think about my experience and I had a great working
relationship and a personal relationship with my predecessor.
Once I came on to the team if you think about things that we
were looking to do in different areas. If we were trying to
recruit more diverse talent anywhere in the firm, I immediately
expanded all those networks, everything from the schools that I
went to, to being part of things like the Toigo Foundation and
things like that. Those now relationships and networks in a
sense become his and the entire teams.
Shundrawn: 00:41:54 I can contribute that. When we wanted to expand, I started out
heading our capital markets efforts and running our broker
dealer business and we were building out and expanding
minority brokerage program. The difference for me is like we
have people with good intent who were going down that path
and starting that program before I stepped into it, but myself
and another one of the senior leaders there, we personally
knew the leaders of many of those firms. The ability to do that
and partner with them and accelerate, it changes in a different
way.
Shundrawn: 00:42:24 I also think to be frank to you, there is a sensitivity that you
have when you have a certain experience. When you're coming
from a diverse background, when you're ethnic minority,
frankly, you spent your entire career thinking about this,
navigating it or whatever. It is not an interesting idea to you. It's
a practical reality. So people take it for granted and that's why I
say this respectfully, I just don't fundamentally believe it's
enough for firms to say, "We really want to change our diversity
so our starting point our focus is going to be the establishment
or expansion of our internship programs."
Shundrawn: 00:43:00 Now, let me be clear. I'm big on internship programs. I think we
should multiply those exponentially and give lots of young
people opportunities, but here's what will happen. If we do
that, but we don't change the leadership of the boards or we
don't evolve especially the executive leadership of the
company, if we don't have women and people of diverse or
ethnic backgrounds and client-facing roles, first of all, as a
young person, I don't even see those as realistic possibilities for
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me to ascend to in my career. There's no example of it in front
of me.
Shundrawn: 00:43:32 The reality is when key decisions are made that are affecting
diversity on any angle and you don't have any of those people
at the decision table, it's hard. I think exceptionally difficult to
come to the very best answers.
Ted: 00:43:48 As you look at the asset management industry as a whole, it's
such a performance outcome driven industry that you wonder
sometimes, well, people across the food chain of capital, do
they really care? They care about performance. They care about
returns, maybe they are completely colorblind and gender
blind, all they care about is their performance. How have you
seen the benefits of engendering that diversity flow through to
performance?
Shundrawn: 00:44:15 Well, first of all, it's interesting because you see it in a couple of
different ways. The first thing I would say is with respect to
performance, we have to perform on a lot of different levels.
We have to have investment performance, but we also serve
clients. We have to excel in terms of the client experience or the
relationship. We have to perform in terms of how we work with
other vendors and suppliers. We're often part of an ecosystem
and we alone don't determine solely our success.
Shundrawn: 00:44:44 We have to perform in terms of our ability to raise capital. We
have to perform in terms of our representation of the firm in
the marketplace, in the building, the brand through media. I
can, first of all, there are a lot of important elements of
performance. Many of those elements involve solving
oftentimes complex problems and it's proven and I give you 20
different formidable branches of research that will show that
diverse teams are particularly well adept at solving more
complex problems.
Shundrawn: 00:45:15 It's kind of a simple reason, it actually makes sense intuitive. If
you and I, once you get a certain level of IQ, everything above
that is just limited incremental benefit. You got to have the
requisite amount of intellectual capital, but after that it's like if
you're trying to solve a complex problem, you want as many
tools or tool sets as you can get to put towards it. If we all have
the same tool set, it just doesn't expand what we do.
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Shundrawn: 00:45:41 That's one component of the performance. The other
component of the performance is what I call the opportunity
cost that we forget about. A lot of times, we don't realize that
we haven't been performing optimally because we've been
blinded to an area or a gap in our performance. Because maybe
as a starting point, all of the decision makers looked alike, we
didn't realize…
Shundrawn: 00:46:04 For instance, I'll make this up. We weren't doing well in the
female demographic. Well, you might not pay attention to that
if you have no senior women leaders. What happens is you have
a fallacy in your mind about how well you're actually
performing. Now, you have the opportunity to not only enhance
and improve your performance with that group, but expand
your business opportunities with that group. That's another
element of performance.
Shundrawn: 00:46:32 The other thing is in investments this is the inconvenient truth.
We talk about investment performance and it is important, but
investment performance is mean reverting, which means that
even when you're a great investor, you're not going to have the
top in a sense performing funds or products or however you
measure it all the time.
Shundrawn: 00:46:52 No one can show me that. You can show good consistent high
performance over time and those distinguish themselves, but
there's a mean reversion in performance and that means the
ability to maintain your business and keep clients over time is
not solely a function of investment performance. As a matter of
fact, it's proven in our business once you have a certain level of
performance there are a lot of other things that become more
important determinants of actually perpetuating your business
and your business model. The performance that you have to
deliver to shareholders, trust me, Ted, it depends on that.
Ted: 00:47:26 As you talk to your peers that are running other asset managers
and particularly more recently started maybe with ESG a year
ago and now Black Lives Matter has certainly picked up, what
are you hearing of interest in action in the industry?
Shundrawn: 00:47:42 One of the things that I'm seeing is the dialogue and this is
important, it does feel different this time. What I would say is
some of the unfortunate things that have been brought to bear
in the pandemic in terms of some of the gross inequities in our
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society, it's not like they're new, right? They have, in many
respects, been laying there in plain sight. You've had some
people that are I would say on the forefront of many of these
causes. So how they think about social responsibility articulating
that.
Shundrawn: 00:48:15 We certainly have had adopters that's something that's
important as part of our business, but not necessarily moving at
the scale or scope that some of us would think that it might
naturally do. Then, when you think about, again, for all of my
useful life and for decades preceding me and honestly for
generations preceding me, we've had the issues of race and
racial discrimination. I think what I'm seeing now in the
conversation is number one, Ted, an openness to have a
conversation that people have been reluctant to have in a
fulsome way, for most of what I've seen in my professional
career. That's number one.
Shundrawn: 00:48:53 Two, I'm also seeing a more comprehensive, in a sense,
empirical or fact-based assessment of it. The reason that's
important is because it's easy when you're just talking about
opinion sometimes to be dismissive of things, but I think people
are really realizing, okay, now, I can see in a tangible way why
this is important, not just to a segment of our community, but
to our collective community. Why discrimination is not a
problem just for people of color, but it actually retards the
growth and economic vitality of our entire country and
countries around the world. I think that's an important
advancement of the dialogue.
Shundrawn: 00:49:33 Then, the third thing that I'm seeing which is powerful, but we
need to see more of it is sometimes what happens when we see
problems, we spend a bunch of time describing the problem
and analyzing it, and then the conversation fades away. The
responsiveness I've seen in some people from initial dialogue to
taking an action, I've never seen it in my career move that fast. I
think that's important is because a lot of ways that you solve
problems is you have to iterate, you have to try something.
Shundrawn: 00:50:06 In the past, what's happened is we've been satisfied with
describing the problem, maybe analyzing it a lot, but not
actually testing anything out. Those are the three things that
I've seen on those issues that we need more of, but are very
encouraging to me, Ted.
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Ted: 00:50:20 As we go through this period of the pandemic and hopefully
come out of it before too long, a lot of businesses that go in
with some level of strength come out stronger, the composition
of industries changes. You wrote a terrific paper recently and
I'm curious to get your thoughts on with this particular issue of
diversity and inclusion. How does the pandemic create
actionable opportunities on the back end to make change
happen?
Shundrawn: 00:50:46 Well, here's where it creates the huge opportunity. Beyond
expanding the dialogue, beyond hopefully making real change in
all of us personally, in terms of unpacking our own biases or
views or prejudices and growing and coming closer together
with our colleagues and the people in our communities, in
terms of really tangible and meaningful change in society, there
are a couple of opportunities we have.
Shundrawn: 00:51:12 Let me start with companies because look a lot of what we
talked about reflects businesses. The most important change
that could come out of this and we need to see out of this is
that businesses see the real opportunity to invest in, with, and
alongside those in diverse communities. Charitable intent is a
good thing, but charity will not remotely solve the issue we
have.
Shundrawn: 00:51:42 The issue that we have is not that we have not been charitable
enough. The issue that we have is we have not taken
accountability for the inequities that our conscious and
unconscious efforts have created that in many instances now
require the charity that we give. The vast majority of people are
not looking for some sort of handout, they're looking for the
same thing that people do in any relationship with people with
whom that they respect and they trust and they care about
involve themselves in.
Shundrawn: 00:52:19 We need to see that and so if we see that, all of the boats will
rise and the tide will rise. That's what we need to see out of
business. What we need to see a resurgence of in terms of
people's engagement in society. I think a lot of people, if we're
honest with ourselves, we either have withdrawn from civic
engagement or never really been in it in a meaningful way to
begin with.
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Shundrawn: 00:52:42 It's hard to really say, and most people if they're honest, they
would cop to this. That, for instance, we can call our
government, government for the people by the people, because
the people aren't engaging. But if we engage, we can actually
begin to meaningfully impact the inequities that we have. That,
for instance, are baked into say, for instance, our legal systems.
Shundrawn: 00:53:04 I'll give an empirical example. We have to address the inequities
in the criminal justice system. If I look at blacks, we make up
13% or so, depending on when the last time you do the census
of the population, 13%, 14% that make up the same percentage
of drug users, but we make up 36% of arrest for drug conviction
and 46% of drug convictions. Something about that is
inequitable. How can you have three and four times the number
of arrests and convictions that you do of use?
Shundrawn: 00:53:39 It's not a figment of anyone's imagination when people talk
about systemic inequities, but they do not change if there is no
change in the policies and the approaches and the laws and the
policing. It means something to me when people are upset
when they find out that a police officer with a no knock warrant
went to someone's house unannounced and fortunately the
person gets shot and killed in their home, but here's the thing,
first of all, law officers have a very difficult job and before they
serve that no knock warrant, some judge signed off on it, and
before that judge signed off on it, some legislators decided that
was a law that makes sense.
Shundrawn: 00:54:23 It is not an unfortunate incident. It is a systemic problem, and
because it's a systemic problem that affects all society, unless
meaningful parts of society and members of society get
involved in advocating and pushing for the solution, it does not
get solved.
Ted: 00:54:38 Is there a step, a single step that you encourage business
leaders on that first point to take advantage of this opportunity
to engage with these communities?
Shundrawn: 00:54:49 If I could wave a wand, I know exactly what the step that would
be. Most established companies have usually some level of
charitable intent, usually expressed in specific ways. They often
have groups that focus on strategic philanthropy and often are
involved in making meaningful contributions from a charitable
standpoint. I think that generically is a good thing.
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Shundrawn: 00:55:19 What I'd like to see companies step back and do and say, "Why
don't we think about doing what we do well? We're about
solving problems, creating opportunity, driving economic
growth." I'd like to see some of those dollars specifically
invested in creating opportunities for equity. By that I mean,
invest those in businesses in the community that you do
business with, as opposed to just only giving out and I don't
want to in any way denigrate the importance of being able to
give to charitable causes, but why not also give grants?
Shundrawn: 00:55:54 What I want to see companies doing is take a hard honest look
at what they're doing with the many suppliers that they work
with and ask themselves, are they providing opportunities
equitably for people to earn the right to do business with them?
I think the answer in many cases is no. That's the single most
important thing businesses can do.
Shundrawn: 00:56:16 You know what businesses can do? Do business well and do
business equitably and ethically.
Ted: 00:56:21 Shundrawn, I want to take a few minutes to turn to some
closing questions, but before we do that, somewhere along the
way and I was preparing for this. I saw that you had not just
worked on the values of the business at Northern Trust that you
talked about, but you also have done a similar exercise within
your family. I'd love to hear about that process and the
outcome of that process.
Shundrawn: 00:56:47 The process was done many years ago, in my context, if you're
married, your family is you and your wife. Now, we have two
wonderful sons, but they were very small, we went through
this, and my practical reality is the commitment that I've made
to my wife, whom I love and is better than I deserve is truly one
for life. While my sons, to the extent, we have raised them well,
will leave and we will enjoy a different relationship.
Shundrawn: 00:57:11 We will still be here, but one of the things that we said very
early on is we wanted to have an explicit articulation of a
mission for our lives, because we knew how demanding our
work was and the things that we were doing, but our
articulation was, "Look, we'll work hard, but our work plan…"
Because we won't work in the professional settings we are until
we move on to the next life, right? That has to fit in the context
of our life plan.
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Shundrawn: 00:57:35 We said ultimately the most important decisions that we make
are value-based decisions. We went through a process of
saying, "Let's just talk about what we value, talk about the ones
that are common or shared among us and let those be
established for family and as our kids get older discuss those
and establish those and talk about how they guide our
decisions." Those values, we came up with seven family values.
Gosh, we did this, I mean, probably 14, 15 years ago, and those
values are faith, love, wisdom, accountability, leadership,
competence and generosity.
Shundrawn: 00:58:10 They are not throwaway terms. They really focus to drive how
we think about the decisions that we make, what's important to
us. For us, what I try to encourage the organizations that I'm a
part of, whether it's the company I work or the boards I serve
on, it's still a reflection of what I believe and what I do. We, for
ourselves, we give away a significant portion of the income that
comes through our hands into our homes, but it's always been
that way for us. It's been regardless of what our level of income
has been, because the value was always important.
Ted: 00:58:41 Great. Let's turn to a couple of fun closing questions. What's
your favorite hobby or activity outside of work and family?
Shundrawn: 00:58:48 I'm as for most people as boring as you get. My hobbies are
reading, writing, and running and reading by far. I'm reading all
the time. I mean on average I probably read three books a
month, notwithstanding all the periodicals and things like that I
read.
Ted: 00:59:02 If you started your career over today, money is no object, you
couldn't be a leader in asset management, can't be an investor,
what do you think you'd do?
Shundrawn: 00:59:11 For sure, I would be a teacher and writer without question. I
love teaching. In some capacity I feel like it's something I get to
do in a lot of roles that I'm in. The ability to translate maybe
complex matter into more understandable concepts and help
people in their learning and development. I love that.
Ted: 00:59:29 Do you have a daily habit that you've used for a long time that's
been very beneficial to you?
Shundrawn: 00:59:36 Yes and I would say the thing for me is my motor runs so hard,
right? That I realized the habit that I have that's most important
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for me is the time that I spend in prayer, meditation, because I
realize that those times left to our own devices how little time
we can spend on reflection and how important that is for the
whole self. For me, personally, that's very important at this
point.
Ted: 01:00:01 What's your biggest pet peeve?
Shundrawn: 01:00:05 I'm really, really intentional about a lot of things and time is a
big thing. My biggest pet peeve is people being late.
Ted: 01:00:13 What teaching from your parents has most stayed with you?
Shundrawn: 01:00:16 The things that stick with me the most from them are always
deducing to their teachings on humility and service. In a two-
part thing I would tell you, my dad would always say, "Everyone
has something to teach you if you're willing to listen." My mom
driven by how she works, she worked in social work as far as her
career. She went back to school, got her degree, and then went
into social work.
Shundrawn: 01:00:40 I told you they also founded a church and so she would always
say, "Whatever you do, you do it on, is unto the Lord." That was
her belief in her faith, but it was also regardless of what your
professed faith is, this belief in a transcendent purpose and that
there was a service orientation that part of our goal was to pour
our life out for others.
Shundrawn: 01:00:58 Those are the two things from them. I can wake up in my sleep,
my parents aren't gone. I can wake up in my sleep and literally
hear them talking to me, but those things dominate a lot of
lessons in life they taught me.
Ted: 01:01:08 All right, Shundrawn, last one. What life lesson have you
learned that you wish you knew a lot earlier in your life?
Shundrawn: 01:01:14 Oh my gosh. This one I know it ties to something I said earlier. I
had a mentor, he said, "I got an important piece of advice for
you. I'm going to tell you, you're not going to get it at first." He
says and it's simple. He said, "Wherever you are, be there."
Then, I got what he said. I got it, but then I really got it.
Shundrawn: 01:01:31 It has taken me even though he gave me that advice earlier on
in my career, it took me later on in my career and my life and
with life circumstances to really appreciate the power of what
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he was telling me. Because we also don't appreciate that the
metaphors we use for life, one of the popular ones is a race. In
some ways it is a race, but the problem is we think that race is a
sprint.
Shundrawn: 01:01:56 We think that sprint is lanes competing against others. The
metaphor of a race is probably better served a marathon. It's
one that carries out over time and it's a full life journey. Now,
that I've run three marathons in my life, I understand, you're
not running against the other thousands of people you're just
running your own race. If you take the time to just appreciate
wherever you are being there, enjoying the grace of that
moment or that day that you're not necessarily promising you
might not get the next one, understanding whether it's with my
family or my sons or my wife or my colleagues or my friends,
right? Just the power of the experience of the journey, being
able to reflect, no matter how things came out versus your
expectations to say that my effort and my intent and my
experience was good.
Shundrawn: 01:02:44 It took me a while in life to fully appreciate that. I wish I fully
embraced it earlier. It's certainly important to me day by day.
Ted: 01:02:52 Well, Shundrawn, thanks so much for taking the time and really
for helping advance this dialogue.
Shundrawn: 01:02:57 Thank you, Ted. I appreciate it.
Ted: 01:03:00 Thanks for listening to this episode. I hope you found a nugget
or two to take away and apply in your investing and your life. If
you'd like what you heard, please tell a friend and maybe even
write a review on iTunes. You'll help others discover the show
and I thank you for it. Have a good one and see you next time.
Speaker 3: 01:03:18 This podcast is for informational purposes only and should not
be relied upon as a basis for investment decisions. All opinions
expressed by guests on the show are solely their own opinion
and do not necessarily reflect those at their firm. Managers'
appearance on the show does not constitute an endorsement
or investment recommendation by Ted or capital allocators.