docave governance automation · added information about monitoring sharepoint site collections,...

Administrator Guide

DocAve®

Governance Automation

Service Pack 7

Issued June 2016

2

DocAve Governance Automation

Table of Contents

What’s New in this Guide ........................................................................................................................... 11

About DocAve Governance Automation ..................................................................................................... 12

Submitting Documentation Feedback to AvePoint .................................................................................... 13

Understanding Governance Automation Terminology............................................................................... 14

Updating Previous Versions of Governance Automation ........................................................................... 15

Updating Your Governance Automation Instance .................................................................................. 15

Updating Governance Automation via DocAve Update Manager ...................................................... 16

Updating Governance Automation via AvePoint Update Manager.................................................... 16

Performing Additional Governance Automation Updates...................................................................... 20

Uninstalling and Reinstalling Governance Automation Solutions ...................................................... 20

Updating the Request Access Solution for SharePoint 2013 .............................................................. 21

Updating SharePoint Workflow Integration Sites ............................................................................... 21

Planning Your Governance Automation Installation .................................................................................. 23

Where should I install the Governance Automation Manager? ............................................................. 23

How many DocAve/Governance Automation servers do I need? .......................................................... 23

Which DocAve modules are required for Governance Automation? ..................................................... 24

What about SQL Server? ......................................................................................................................... 24

Enterprise-level Installation Recommendations ......................................................................................... 25

Installing Governance Automation on a Windows Network Load Balancing Cluster ............................. 27

Configuring Windows Network Load Balancing Cluster ..................................................................... 27

Installing Governance Automation on the Network Load Balancing Cluster ..................................... 29

Installing Governance Automation for High Availability ......................................................................... 29

Configuring Windows Failover Clustering ........................................................................................... 29

Adding Servers to the Created Failover Cluster .................................................................................. 31

Configuring High Availability for Governance Automation................................................................. 32

Installation Requirements ........................................................................................................................... 34

Minimum Server (Hardware) Requirements .......................................................................................... 34

DocAve 6 and Governance Automation Services on Same Server ..................................................... 34

Dedicated, Single-Instance SQL Server ............................................................................................... 34

Server Requirements for DocAve Agents ............................................................................................ 34

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Supported Software ................................................................................................................................ 35

Required Permissions for Governance Automation Service Accounts ................................................... 36

Required Services on DocAve 6/Governance Automation Server .......................................................... 37

Ports Used by Governance Automation ................................................................................................. 38

Installation of Governance Automation ..................................................................................................... 39

Updating Your DocAve or SnapManager for SharePoint Version ........................................................... 39

Installing Governance Automation ......................................................................................................... 39

Installing DocAve Update for Governance Automation ..................................................................... 39

Installing the SnapManager for SharePoint Update for Governance Automation ............................. 40

Installing Governance Automation via the Installation Wizard .......................................................... 41

Unattended Installation .......................................................................................................................... 45

Generating the Answer File ................................................................................................................ 46

Importing the GovernanceAutomationUnattendedInstallation.dll File ............................................. 49

Installation Commands ....................................................................................................................... 50

Optional Governance Automation Installations ......................................................................................... 53

Installing the DocAve Governance Automation Web Part ..................................................................... 53

Deploying the DocAve Governance Automation Web Part Solution .................................................. 53

Inserting the Web Part into a SharePoint Site .................................................................................... 55

Installing the Governance Automation App for SharePoint 2013 On-Premises ..................................... 57

Governance Automation App Pre-Installation Checklist .................................................................... 57

Required Permissions.......................................................................................................................... 57

Preparing the Environment to Host Apps ........................................................................................... 58

Running the App Package Installation Wizard .................................................................................... 61

Adding the Governance Automation App to a SharePoint Site .......................................................... 62

Inserting Governance Automation App Part....................................................................................... 63

Installing the Governance Automation App for SharePoint Online ........................................................ 64

Required Permissions.......................................................................................................................... 64

Preparing the Governance Automation App Package ........................................................................ 65

Uploading the Governance Automation App to App Catalog ............................................................. 66

Registering the Governance Automation App .................................................................................... 66

Building a Domain Mapping for Automatic Login ............................................................................... 68

Adding the Governance Automation App to a SharePoint Online Site .............................................. 68

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Inserting Governance Automation App Parts ..................................................................................... 69

Deploying the Governance Automation Policy Bar Solution .................................................................. 70

Post-installation Procedures ....................................................................................................................... 71

Allowing Full Control Permission to the DocAve Private Key ................................................................. 71

Enabling the Service Account to Listen to the Governance Automation Workflow Service Port .......... 71

Changing the Certificate in IIS Manager ................................................................................................. 72

Applying User-Defined Certificates ......................................................................................................... 73

Applying a Governance Automation License .......................................................................................... 74

Logging into Governance Automation for the First Time ....................................................................... 74

Configuring Authentication Types .......................................................................................................... 74

Configuring AD Authentication ........................................................................................................... 74

Configuring ADFS Authentication ....................................................................................................... 74

Setting Windows Authentication as the Default Login Method ......................................................... 78

Configuring E-mail Notification Settings ................................................................................................. 80

Registering SharePoint Online Admin Centers/Site Collections ............................................................. 80

Configuring Language, Time Zone, Date/Time Format, and Office 365 Account Settings ..................... 80

Getting Started with Governance Automation ........................................................................................... 82

Configuring Account Manager ................................................................................................................ 82

Managing Governance Automation Groups ....................................................................................... 82

Managing Administrator Accounts ..................................................................................................... 83

Managing Business Users .................................................................................................................... 84

Creating New User Groups.................................................................................................................. 84

Adding or Removing Users .................................................................................................................. 85

Synchronizing Authentication Configuration Changes to Governance Automation .......................... 85

Enabling a User Profile Service ............................................................................................................... 85

Retrieving User Information from a Custom Database ...................................................................... 86

Configuring Departments........................................................................................................................ 87

Retrieving Department Information from a SharePoint User Profile Service..................................... 87

Manually Adding New Departments ................................................................................................... 87

Configuring Approval Process ................................................................................................................. 88

Creating or Editing Approval Processes .............................................................................................. 89

Building Customized Approval Processes ........................................................................................... 98

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Configuring Policies ................................................................................................................................. 99

Creating or Editing Site Collection Policies ....................................................................................... 101

Creating or Editing Content Database Policies ................................................................................. 122

Configuring Services .............................................................................................................................. 123

Create Site Collection Service ........................................................................................................... 124

Create Site Service ............................................................................................................................ 139

Create My Site Service ...................................................................................................................... 150

Create Library/List Service ................................................................................................................ 156

Site Collection Lifecycle Management Service ................................................................................. 164

Site Lifecycle Management Service .................................................................................................. 170

Change Site Collection Contact or Administrator Service ................................................................. 175

Change Site Contact Service ............................................................................................................. 180

Content Move Service ....................................................................................................................... 185

Content Migration Service ................................................................................................................ 196

Change Site Collection Settings Service ............................................................................................ 202

Change Site Metadata Service .......................................................................................................... 207

Change Library/List Settings Service ................................................................................................. 211

Grant Permissions Service................................................................................................................. 216

Change Permissions Service .............................................................................................................. 223

Clone or Transfer User Permission Service ....................................................................................... 228

Custom Service .................................................................................................................................. 235

Additional Governance Automation Configurations ................................................................................ 239

Importing Existing Site Collections and Sites ........................................................................................ 239

Creating an Export Plan ..................................................................................................................... 239

Modifying the Scan Result File .......................................................................................................... 240

Importing the Configured Scan Result File ....................................................................................... 242

Validating Data after Importing a Scan File ...................................................................................... 245

Configuring Metadata ........................................................................................................................... 248

Searching and Filtering Metadata ..................................................................................................... 248

Creating or Editing Metadata ............................................................................................................ 249

Deleting Metadata ............................................................................................................................ 253

Configuring Questionnaires .................................................................................................................. 253

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Displaying and Searching Questionnaires ......................................................................................... 253

Creating or Editing Questionnaires ................................................................................................... 254

Activating, Deactivating, Copying, and Deleting Questionnaires ..................................................... 256

Configuring E-mail Templates ............................................................................................................... 256

Searching and Filtering E-mail Templates ......................................................................................... 256

Creating or Editing E-mail Templates ................................................................................................ 256

Deleting E-mail Templates ................................................................................................................ 257

Configuring Execution Schedules .......................................................................................................... 257

Displaying and Searching Execution Schedules ................................................................................ 257

Creating or Editing Execution Schedules .......................................................................................... 257

Deleting Execution Schedules ........................................................................................................... 258

Configuring Request Access Settings .................................................................................................... 258

Preparing SharePoint ........................................................................................................................ 258

Configuring Request Access Settings ................................................................................................ 260

Restarting IIS (for SharePoint 2010 Only) ......................................................................................... 260

Exporting and Importing Configuration Data........................................................................................ 261

Exporting Configuration Data ........................................................................................................... 261

Importing Configuration Data ........................................................................................................... 261

Configuring SharePoint Workflow Integration Settings........................................................................ 262

Starting Microsoft SharePoint Foundation Sandboxed Code Service ............................................... 262

Displaying and Searching SharePoint Workflow Integration Profiles ............................................... 263

Creating or Editing SharePoint Workflow Integration Profiles ......................................................... 263

Deleting SharePoint Workflow Integration Profiles.......................................................................... 263

Creating SharePoint Workflows ........................................................................................................ 263

Hiding or Revealing Sections to Business Users .................................................................................... 269

Configuring Export Locations ................................................................................................................ 269

Searching Report Export Locations ................................................................................................... 269

Creating or Editing Export Locations ................................................................................................. 270

Deleting Export Locations ................................................................................................................. 270

Configuring SharePoint Permission Levels ............................................................................................ 270

Displaying and Searching Permission Levels ..................................................................................... 270

Creating or Editing Permission Levels ............................................................................................... 271

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Deleting Permission Levels ............................................................................................................... 271

Configuring Administrator Notifications ............................................................................................... 271

Configuring the Timer Service ............................................................................................................... 272

Configuring System General Settings .................................................................................................... 274

Configuring Category Management ...................................................................................................... 274

Displaying and Searching Categories ................................................................................................ 274

Creating or Editing Categories .......................................................................................................... 274

Deleting Categories ........................................................................................................................... 275

Configuring Recertification Profiles ...................................................................................................... 275

Displaying and Searching Recertification Profiles ............................................................................. 275

Creating or Editing Recertification Profiles ....................................................................................... 275

Deleting Recertification Profiles ....................................................................................................... 281

Configuring Text Validation Rules ......................................................................................................... 281

Displaying and Searching Text Validation Rules ............................................................................... 281

Creating or Editing Text Validation Rules.......................................................................................... 281

Deleting Text Validation Rules .......................................................................................................... 282

Configuring Governance Automation Terminologies ........................................................................... 282

Configuring Custom Filter on My Sites ................................................................................................. 283

Configuring Active Directory Profiles .................................................................................................... 284

Displaying and Searching Active Directory Profiles .......................................................................... 284

Creating or Editing Active Directory Profiles .................................................................................... 284

Deleting Active Directory Profiles ..................................................................................................... 284

Modifying Governance Automation Configuration Settings after Installation ......................................... 285

Re-registering Governance Automation after Uninstalling DocAve ..................................................... 285

Monitoring and Reporting ........................................................................................................................ 286

Monitoring All Requests ....................................................................................................................... 286

Monitoring All Tasks ............................................................................................................................. 287

Create, Archive, Delete, Extend Site Collection, and Create Site Tasks ............................................ 287

Site Collection Lifecycle Management Tasks .................................................................................... 288

Site Lifecycle Management Tasks ..................................................................................................... 289

Clone or Transfer User Permissions and Manual Archive Tasks ....................................................... 290

Change Permissions Tasks ................................................................................................................ 290

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Change Actions, Content Move, Content Migration, Grant Permissions, and Create Tasks ............ 293

Quota Threshold Tasks ...................................................................................................................... 294

Content Database Policy Threshold Warning Task ........................................................................... 294

Election Tasks .................................................................................................................................... 295

Error Tasks ......................................................................................................................................... 295

Monitoring All Recertification Assignments ......................................................................................... 295

Permission Recertification Tasks....................................................................................................... 296

Metadata Recertification Tasks ........................................................................................................ 298

Ownership Recertification Tasks ....................................................................................................... 299

Audit Reports ........................................................................................................................................ 299

User Activity Report .......................................................................................................................... 300

Service Request Report ..................................................................................................................... 301

Approval Process Report ................................................................................................................... 302

Administration Reports ......................................................................................................................... 303

Site Collection Report ....................................................................................................................... 303

Site Report ........................................................................................................................................ 310

Content Database Report ................................................................................................................. 311

Dashboard ............................................................................................................................................. 312

Creating a Chart ................................................................................................................................ 312

Editing a Chart ................................................................................................................................... 313

Refreshing Charts .............................................................................................................................. 313

Generating a Chart ............................................................................................................................ 313

Deleting a Chart ................................................................................................................................ 313

Public Site Collection Directory ............................................................................................................. 314

Managing Public Site Collection Directory Report ............................................................................ 314

Filtering Public Site Collection Directory Report ............................................................................... 314

Exporting Public Site Collection Directory Report ............................................................................ 315

My Sites ................................................................................................................................................. 315

Managing My Sites Reports .............................................................................................................. 315

Filtering My Sites Reports ................................................................................................................. 316

Exporting My Sites Reports ............................................................................................................... 316

Starting a Request for a Site Collection or Site ................................................................................. 316

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Working with Requests and To-Do Lists ................................................................................................... 318

Starting a Request ................................................................................................................................. 318

Viewing My Requests ............................................................................................................................ 319

Submitted Requests .......................................................................................................................... 319

Saved Requests ................................................................................................................................. 320

Viewing My To-Do List .......................................................................................................................... 321

Viewing My Tasks .............................................................................................................................. 321

Viewing My Recertification Report ................................................................................................... 322

Changing Branding Elements in Governance Automation ....................................................................... 323

Changing the Title Style ........................................................................................................................ 326

Changing the Logo and Logo URL.......................................................................................................... 328

Changing the Theme Color.................................................................................................................... 331

Changing the Navigation Bar Color ....................................................................................................... 335

Changing the Table Style ....................................................................................................................... 337

Changing the System Name Image on Login Page ................................................................................ 340

Changing the System Logo Image on Login Page .................................................................................. 342

Changing the About Background Image ............................................................................................... 344

Changing the Governance Automation App Logo ................................................................................ 346

Changing the Site Information Card Logo ............................................................................................. 346

Supporting Custom CSS Files................................................................................................................. 347

Switching Farms for Disaster Recovery ..................................................................................................... 348

Configuring the Farm Name and Farm ID ............................................................................................. 348

Getting the Farm Name and Farm ID of the Production Farm ......................................................... 348

Modifying the Farm Name and Farm ID in the Disaster Recovery Farm .......................................... 348

Generating the Mapping Files ............................................................................................................... 349

Switching the Farm ............................................................................................................................... 349

Governance Automation Web API SDK ..................................................................................................... 351

Appendix A: Supported Variable Roles ..................................................................................................... 352

Appendix B: Configuring a Filter Policy ..................................................................................................... 355

Configuring Filter Policy to Use DocAve Granular Backup and Restore ............................................... 355

Configuring Filter Policy to Use Audit Controller in DocAve Report Center ......................................... 356

Configuring Filter Policy to Use Deactivated Account Cleaner in DocAve Administrator .................... 356

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Appendix C: Configuring DocAve 6 Archiver Profiles ................................................................................ 358

Appendix D: Configuring DocAve Deployment Manager Plans ................................................................ 360

Creating a Deployment Mapping .......................................................................................................... 360

Creating a Deployment Plan ................................................................................................................. 362

Appendix E: Configuring a Policy Enforcer Profile .................................................................................... 363

Configuring a Source Collection Policy ................................................................................................. 363

Creating a Policy Enforcer Profile ......................................................................................................... 364

Appendix F: Configuring a Usage Pattern Alerting Plan............................................................................ 365

Appendix G: Building the Communication between Governance Automation and K2 Workflow ........... 367

Appendix H: Web API for K2 Workflow Integration.................................................................................. 369

Notices and Copyright Information .......................................................................................................... 370

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What’s New in this Guide

Updated the Updating Your Governance Automation Instance section due to a structure change in the update package.

Removed information updating the Governance Automation App. Compared to the Governance Automation Service Pack 6 app, the Service Pack 7 app has no changes. The Governance Automation Service Pack 6 app does not require an update.

Added information about the Enable security trimming option for Site Collection Report and Site Report when Creating New User Groups.

Added more supported roles for the CC field in an approval process.

Added information about selecting multiple languages for a service or questionnaire when Configuring Services or Configuring Questionnaires.

Added information about assigning an AD group as an Administrator Contact when Configuring Services or Configuring Recertification Profiles; added information about assigning an AD group as an alternate Administrator Contact when Configuring Administrator Notifications.

Added information about automatically deploying the Site Information Card or Site Directory app part to the homepages of imported site collections or sites.

Updated information about the Quota field in the Creating or Editing Site Collection Policies for SharePoint Online section.

Added information about Site Collection Automated Locking in the Creating or Editing Recertification Profiles section.

Updated information about the Scope field in the Content Move Service section.

Added information about monitoring SharePoint site collections, Governance Automation user activities, and Governance Automation tasks via charts in Dashboard.

Added information about Starting a Request for a Site Collection or Site in the My Sites report.

Added information about the Allow Business User to create Active Directory groups option in the Create Site Collection Service section.

Added information about the Allow business users to add members to Active Directory groups option in the Grant Permissions Service section.

Added the Configuring Active Directory Profiles section.

Updated instructions about Installing the Governance Automation App for SharePoint Online.

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About DocAve Governance Automation

Traditionally, administrators create SharePoint objects or manage their data in SharePoint manually by

following a series of requirements. The number of human interactions that occur in business processes

can inhibit speed and the quality of decisions.

Governance Automation provides ways to create and govern your SharePoint 2010, SharePoint 2013,

and SharePoint Online objects automatically by submitting rich and customizable predefined service

requests, which can trigger corresponding approval processes and policies to accomplish the processes.

This automation results in more speed, overall effectiveness of the interactions and often a reduction in

errors.

This documentation is for administrators to leverage Governance Automation for the automated, end-

to-end service and information management; if you are a business user of Governance Automation,

refer to the DocAve Governance Automation User Guide for Business Users.

http://www.avepoint.com/assets/pdf/sharepoint_user_guides/DocAve_Governance_Automation_Business_User_User_Guide.pdf

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Submitting Documentation Feedback to AvePoint

AvePoint encourages customers to provide feedback regarding our product documentation. Click the

following URL to access the Submit Your Feedback form on our Web site:

http://www.avepoint.com/resources/documentation-feedback/?flush=1

http://www.avepoint.com/resources/documentation-feedback?flush=1

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Understanding Governance Automation Terminology

If you are new to Governance Automation, it may be helpful to review the Key Terms list to familiarize

yourself with terms such as “service”, “policy”, and “approval process”, which will be used throughout

this user guide.

Once you have familiarized yourself with Governance Automation terminology, it is important to

understand how the different features and functionalities work together. This knowledge is essential to

properly configure the software for your organization.

In Governance Automation, administrators can set up services that perform SharePoint or DocAve

operations. These services can be made available to only the relevant departments/purposes so that

they can be customized to be most effective for each department/purpose. A Service may have a policy

associated with it so that if your organization has specific rules on certain SharePoint operations, you

can ensure that all services with the same associated policy will be compliant to your organization’s

standards. Services will also have at least one approval process configured so that when a user submits a

request for a specific service, the appropriate parties (such as the user’s manager) are notified and can

provide the necessary approval. Once the service request has been fully approved, Governance

Automation performs the SharePoint and/or DocAve processes according to the customized settings

configured for that service.

http://www.avepoint.com/assets/pdf/sharepoint_user_guides/Governance_Automation_Key_Terms.pdf

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Updating Previous Versions of Governance Automation

Governance Automation Service Pack 6 is the minimum version required to directly update to Service

Pack 7. If your version of Governance Automation is not Service Pack 6, you must perform direct

updates, from your current version to next version, until your Governance Automation is Service Pack 6.

If you require assistance with updating Governance Automation, contact AvePoint Technical Support at:

[email protected].

Before you update to Governance Automation Service Pack 7, be sure that you have followed the

instructions in Updating Your DocAve or SnapManager for SharePoint Version.

After updating DocAve or SnapManager for SharePoint, proceed with the Governance Automation

update procedure described below.

Updating Your Governance Automation Instance

This procedure assumes that you have met the conditions described in Updating Your DocAve or

SnapManager for SharePoint Version and that you have already downloaded the

DocAve_Governance_Automation_SP7_UpgradePackage.zip file. Extract the

DocAve_Governance_Automation_SP7_UpgradePackage.zip file. You will see the following ZIP files in

the DocAve_Governance_Automation_SP7_UpgradePackage folder:

DocAve_Governance_Automation_1.0_SP7_Update_Manager.zip

DocAve_Governance_Automation_1.0_SP7_Upgrade_Tool.zip

Complete the following steps to update your Governance Automation instance.

If you are using DocAve 6,

1. Extract the DocAve_Governance_Automation_1.0_SP7_Upgrade_Tool.zip file or the DocAve_Governance_Automation_1.0_SP7_Update_Manager.zip file.

2. Go to the DocAve Control Panel > Update Manager, and install the DocAve_Update_for_Governance_Automation_1.7.zip update that is located in the extracted folder. This update ensures proper communication between DocAve and Governance Automation. For more information about how to install this update, refer to Installing DocAve Update for Governance Automation.

3. Updating Governance Automation via DocAve Update Manager or Updating Governance Automation via AvePoint Update Manager.

If you are using SnapManager for SharePoint,

1. Extract the DocAve_Governance_Automation_1.0_SP7_Upgrade_Tool.zip file.

2. Go to the SnapManager for SharePoint Control Panel > Update Manager, and install the SMSP_Update_for_Governance_Automation_1.7.zip update that is located in the extracted folder. This update ensures proper communication between SnapManager for SharePoint and

mailto:[email protected]

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Governance Automation. For more information about how to install this update, refer to Installing the SnapManager for SharePoint Update for Governance Automation.

3. Updating Governance Automation via AvePoint Update Manager.

Updating Governance Automation via DocAve Update Manager

This section explains how to update Governance Automation via DocAve Control Panel > Update

Manager. Complete the following steps:

1. Log into DocAve 6 Manager, and navigate to DocAve Control Panel > Update Manager.

2. On the Manage Updates interface, click Browse. Find and load the DocAve_Governance_Automation_1.0_SP7.zip file into DocAve Manager.

3. Select the update and click Install on the ribbon.

4. In the Server Selection window, click the Governance Automation tab, and then select the Governance Automation servers that you are about to update.

5. Click Install. After the installation completes, the Update Manager interface appears. A message appears indicating that the installation was successful.

6. To verify that the update was applied successfully, navigate to Control Panel > Update Manager > View History and check the Version and Date columns of the newly installed update.

Updating Governance Automation via AvePoint Update Manager

This section explains how to update Governance Automation using the AvePoint Update Manager tool.

To use this tool, run the tool on the Governance Automation server. The user running this tool must be a

member of the local Administrators group on the Governance Automation server.

*Note: During the update process, the Governance Automation application pool will be restarted. While

the application pool restarts, access to the Governance Automation Web site will be interrupted.

Launching the AvePoint Update Manager

The AvePoint Update Manager tool is included in your Governance Automation update package. Follow

the steps below to launch this tool:

1. In the DocAve_Governance_Automation_SP7_UpgradePackage folder, extract the DocAve_Governance_Automation_1.0_SP7_Upgrade_Tool.zip file.

2. In the DocAve_Governance_Automation_1.0_SP7_Upgrade_Tool folder, double-click the RunUpgrade.bat file to start the AvePoint Update Manager. The Requirement Pre-Scan interface for updating Governance Automation appears, and the Requirement Pre-Scan starts automatically. For details on the Requirement Pre-Scan, refer to Running the Requirement Pre-Scan.

Running the Requirement Pre-Scan

In the Requirement Pre-Scan interface, the AvePoint Update Manager automatically scans your

environment to ensure the following requirements are met:

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Net.TCP Port Sharing Service is running – This requirement ensures that the Net.TCP Port Service is running. This service ensures that communication between the CommonPatchInstaller.exe and the AvePoint Update Manager occurs, so that the update process will be executed.

Checking if the Governance Automation services are installed on this server – This requirement ensures that the Governance Automation Web site, Governance Automation Timer Service, and Governance Automation Workflow Service are installed on the Governance Automation server.

Checking if the adapter file for Governance Automation Web site is installed – This requirement ensures that Governance Automation Web site adapter is installed on the current server. The AvePoint Update Manager uses this adapter to retrieve information from Governance Automation Web site.

You cannot advance to the next step if any of the requirements have a Status of Failed. If any of the

requirements have a Failed status, update your environment and then click Retry Scan to scan your

environment again.

Once all of the requirements have the Passed status, click Continue to access the Configure Service

Connection interface. Proceed to the next section in this guide.

Configuring Service Connection Settings

In the Configure Service Connections interface, configure the following settings for the communication

between the AvePoint Update Manager and the Governance Automation server:

1. Local Host – The local host is automatically displayed in the text box. If you have multiple Governance Automation instances installed in different domains. Enter the IP address of the current server.

2. Service Host – Not applicable to Governance Automation. Use the default value.

3. Service Port – The port of your Governance Automation. The default value is 15000.

4. Click Continue to go to the Governance Automation tab. Proceed to the next section in this guide.

Installing a Governance Automation Update

The Upgrade interface provides a wizard for installing a Governance Automation update on the

Governance Automation server. To install a Governance Automation update, complete the following

steps:

1. Click the Upgrade tile or click the Upgrade tab on the ribbon to access the wizard.

2. In the Patch Selection interface, you will import the update and select the update for updating Governance Automation.

a. Click Import Patch. The Open window appears.

b. Select the DocAve_Governance_Automation_1.0_SP7.zip update that is located in the

DocAve_Governance_Automation_1.0_SP7_Upgrade_Tool folder, and click Open. The

AvePoint Update Manager will import the selected update to the Patch Storage

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Location configured in the Update Settings interface. After the selected update is

successfully imported, you can view the detailed information of the imported update in

the viewing pane, including the patch name, type, version, size, and last installation

time.

o To view the product versions that can be updated via installing an update, select the update and click Supported Versions on the ribbon. A window appears, listing the supported product versions of the selected update.

o To delete an imported update, select the update and click Delete Patch on the ribbon. The update stored in the Patch Storage Location will be deleted.

c. Select the update that you are about to install.

d. Click Next.

3. In the Service Selection interface, all of the installed Governance Automation instances are displayed in the viewing pane. Select the Governance Automation instances you are about to update and click Next.

4. In the Overview interface, the selected update and Governance Automation instances are displayed. Review your selections and click Install to start the update installation.

5. In the Installation Process interface, the installation progress is displayed via the progress bar. In the viewing pane, you can view the installation progress of each Governance Automation instance.

To view the details of the installation progress of a specific Governance Automation instance,

click View Details in the Action column of the corresponding instance and view the details in the

pop-up window.

6. Click Next.

7. In the Installation Complete interface, perform one of the following operations:

Click Finish to exit the AvePoint Update Manager.

Click Continue Upgrade to go to the Patch Selection interface of the Upgrade wizard for updating other Governance Automation instances.

Click Go to Governance Automation to go to the Governance Automation tab.

Viewing Update History After you have installed or attempted to install the update to update Governance Automation, you can

view the update history of Governance Automation and the installation history of imported updates in

the View History interface.

To access View History, click the View History tile in the Governance Automation tab or click View

History on the ribbon. There are two tabs in the View History interface:

Patch – On this tab, all of the updates you have installed or attempted to install are displayed, including the patch name, type, version, size, and last installation time of each update.

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To view the installation history of an update, complete the following steps:

i. Click View History in the Action column of an update.

ii. The Installation History interface for the update appears. All of the Governance

Automation instances where this patch has been installed or attempted to

install are displayed.

iii. To view the details of the installation progress of the update on a specific

Governance Automation instance, click View Details in the Action column.

iv. The Installation History interface for the instance appears. The details of the

installation process are displayed.

Service – On this tab, all of the Governance Automation instances you have updated or attempted to update are displayed, including the service host, service port, current version, service type, and status of each instance.

To view the update history of a specific Governance Automation instance, complete the

following steps:

i. Click View History in the Action column of an instance.

ii. The Update Service History interface for the instance appears. All of the

updates you have installed or attempted to install on this instance are

displayed.

iii. To view the details of the installation process of a specific update, click View

Details in the Action column.

iv. The Update Service History interface for the instance appears. The details of the

installation process are displayed.

Configuring Update Settings

The Update Settings interface allows you to view and customize the general settings in the AvePoint

Update Manager.

To access Update Settings, click the settings ( ) button at the upper-right corner of the Governance

Automation tab. In the Update Settings interface, you can view the following settings:

Patch Storage Location – The location to store the update patches imported from the local system. The default path is in the …\DocAve_Governance_Automation_1.0_SP7\DocAve_Governance_Automation_1.0_SP7\UpdateManager\PatchFolder\GovernanceAutomation directory.

Update Port – The port used to communicate with the Governance Automation server during the update processes. The default update port is 14007.

You can use the default Update Settings, or customize these Update Settings by completing the

following steps:

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1. Patch Storage Location – Select the desired location to store the update patches imported from the local system by completing the following steps:

a. Click Browse. The Browse For Folder window appears.

b. Select the desired folder and click OK.

*Note: You must ensure the current logon user has Write permissions in the selected

folder.

2. Update Port – Enter the desired port into the Update Port text box for communicating with the Governance Automation server during the update processes and click Test to verify whether the entered port is available.

3. Click Save to save the configurations.

Performing Additional Governance Automation Updates

If you deployed Governance Automation solutions in Governance Automation Service Pack 6, note the

following:

If you deployed the following solutions, you must uninstall and then reinstall them after you update your Governance Automation instance to Service Pack 7. For more information, refer to Uninstalling and Reinstalling Governance Automation Solutions.

o GAWebPart.wsp (for Governance Automation Web part)

o GAPolicyBar.wsp (for Site Policy Bar)

o GARequestAccessSP2010.wsp (for the Request Access feature in SharePoint 2010)

If you deployed the GARequestAccessSP2013.wsp solution (for the Request Access feature in SharePoint 2013), you must update this solution after you update your Governance Automation instance to Service Pack 7. For more information, refer to Updating the Request Access Solution for SharePoint 2013.

If you deployed the GASPWorkflowIntegration.wsp solution (for integration between Governance Automation and SharePoint workflows), follow the steps in the Updating SharePoint Workflow Integration Sites section after you update your Governance Automation instance to Service Pack 7.

Uninstalling and Reinstalling Governance Automation Solutions

After updating Governance Automation, you must uninstall and then reinstall the following Governance

Automation solutions if you installed them before the update:

GAWebPart.wsp (for Governance Automation Web part)

GAPolicyBar.wsp (for Site Policy Bar)

GARequestAccessSP2010.wsp (for the Request Access feature in SharePoint 2010)

Complete the following steps:

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1. Navigate to SharePoint Central Administration > System Settings > Farm Management, and then click Manage farm solutions.

2. Click the .wsp file name, and then click Retract Solution.

3. Click Back to Solutions and the status of the previously selected solution is Not Deployed.

4. Click the solution, and then click Remove Solution. A confirmation window appears.

5. Click OK to remove the solution.

6. After uninstalling the solutions, reinstall them. For more information, refer to the following sections:

Installing the DocAve Governance Automation Web Part

Deploying the Governance Automation Policy Bar Solution

Deploying the Governance Automation Request Access Solution

Updating the Request Access Solution for SharePoint 2013

After updating Governance Automation, you must update the solution GARequestAccessSP2013.wsp if

you deployed the solution before the Governance Automation update.

Complete the following steps:

1. On the SharePoint Web front-end server where you deployed the solution GARequestAccessSP2013.wsp, navigate to SharePoint 2013 Management Shell. Right-click it and select Run as administrator.

2. Enter the following command:

stsadm –o upgradesolution –name "GARequestAccessSP2013.wsp" -filename

"C:\Program Files\AvePoint\GovernanceAutomation\SharePoint

Solutions\GARequestAccessSP2013.wsp" -immediate –allowgacdeployment

*Note: Replace C:\Program Files\AvePoint\GovernanceAutomation\SharePoint Solutions\GARequestAccessSP2013.wsp with the path where the solution is stored.

3. Press Enter. You will see the message Operation completed successfully when the solution is successfully updated. Close the SharePoint 2013 Management Shell window.

4. Navigate to C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\TEMPLATE\LAYOUTS\GA.

5. Right-click the AccessDenied.aspx file and select Copy.

6. Navigate to C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\TEMPLATE\LAYOUTS and paste the copied .aspx file into this directory.

Updating SharePoint Workflow Integration Sites

After updating Governance Automation, you must update SharePoint workflow integration sites if you

deployed the GASPWorkflowIntegration.wsp solution before the Governance Automation update. The

SharePoint Workflow integration sites are the site collections or sites that you defined when Creating or

Editing SharePoint Workflow Integration Profiles.

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Complete the following steps to update a SharePoint workflow integration site:

1. Navigate to a SharePoint Workflow integration site.

2. Manually delete the following lists from the site: Service Request, Request Metadata, My Site Bulk Data, Content Move Mappings, and Security Groups.

*Note: Do not delete these lists from the site Recycle Bin. They need to be restored later.

3. If you entered a site collection URL in the SharePoint Workflow integration profile, navigate to Site Settings > Web Designer Galleries > Solutions. If you entered a site URL in the SharePoint Workflow integration profile, go to the site’s site collection and navigate to Site Settings > Web Designer Galleries > Solutions.

4. Select the GASPWorkflowIntegration solution and click Deactivate on the ribbon.

5. Select the GASPWorkflowIntegration solution and click Delete on the ribbon.

6. Click Upload Solution on the ribbon.

7. In the Add a document window, click Browse….

8. In the Choose File to Upload window, browse to the GASPWorkflowIntegration.wsp file. By default, the .wsp file is located in the …\AvePoint\GovernanceAutomation\SharePoint Solutions\SharePoint Workflow Integration directory on the Governance Automation server.

9. Click Open and then click OK.

10. In the Solution Gallery – Activate Solution window, click Activate.

11. Go to the Recycle bin of the site collection or site that you defined in the SharePoint Workflow profile, and restore the lists that are deleted in step 2.

*Note: After these lists are restored, they are not displayed on the Quick Launch. You can make

them displayed by completing the following steps:

a. Navigate to List Settings > List name, description and navigation.

b. In the Navigation field, choose Yes.

c. Click Save to save your change.

After new Governance Automation requests are submitted, new items will be created in the Service

Request, Request Metadata, My Site Bulk Data, Content Move Mappings, and Security Groups lists.

*Note: By default, the site feature DocAve Governance Automation Service Request is not active, and

the related function works. Do not activate this feature.

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Planning Your Governance Automation Installation

Governance Automation provides for several installation scenarios that depend upon the size of your

organization. This guide provides both minimum and recommended specifications and configurations

for small- and large-scale deployments. Before proceeding, note the following:

To install Governance Automation, DocAve 6 (Manager and Agents) must be installed first. For more information on installing DocAve 6, refer to the DocAve 6 Installation Guide.

Ensure that your versions of DocAve 6 and Governance Automation are compatible. Refer to the AvePoint KB article Governance Automation, DocAve, and SnapManager for SharePoint Support Matrix for more information.

Where should I install the Governance Automation Manager?

To minimize network calls, the Governance Automation Manager should always be installed on the

same server as the DocAve Control Service, Media Service, and if applicable, the Report Service. Note

that this may require you to increase your server (hardware) specifications, so carefully review the

information in Minimum Server (Hardware) Requirements.

How many DocAve/Governance Automation servers do I need?

Governance Automation is an end-user-facing application, so for high availability and load balancing

purposes, you should always plan for at least two DocAve/Governance Automation servers in your

production environment. For more information about how to install Governance Automation for high

availability and load balancing, refer to Installing Governance Automation on a Windows Network Load

Balancing Cluster and Installing Governance Automation for High Availability.

Note that larger Enterprise environments should plan on additional Governance Automation servers. As

a general rule, each DocAve/Governance Automation server can handle about 300 concurrent requests.

AvePoint’s recommendation is that for environments with more than 200,000 users, three (3)

DocAve/Governance Automation servers should be used.

http://www.avepoint.com/assets/pdf/sharepoint_user_guides/DocAve_6_Installation_Guide_SP4.pdfhttp://www.avepoint.com/assets/pdf/sharepoint_user_guides/DocAve_6_Installation_Guide_SP4.pdfhttp://www.avepoint.com/community/kb/governance-automation-docave-and-snapmanager-for-sharepoint-support-matrixhttp://www.avepoint.com/community/kb/governance-automation-docave-and-snapmanager-for-sharepoint-support-matrix

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Which DocAve modules are required for Governance

Automation?

At a minimum, you must be running DocAve 6 Administrator to use Governance Automation.

What about SQL Server?

For all Governance Automation installations, AvePoint recommends a separate dedicated, single-

instance SQL Database. Note that SQL Server clustering is not mandatory but is recommended for high

availability purposes.

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Enterprise-level Installation Recommendations

To minimize network calls between DocAve 6 and Governance Automation, the DocAve Manager and

Governance Automation Manager should always be installed on the same server. DocAve Agents should

be installed on multiple SharePoint Web Front-end servers of a specific farm. This automatically

achieves load balancing and high availability on the Application level, which means that:

The DocAve Agent service will automatically choose which Media services will distribute jobs according to CPU and memory utilization of the servers that have Media services installed on them (load balancing).

The DocAve Control service will automatically choose which Agent services will execute the Governance Automation jobs according to CPU and memory utilization of the servers that have Agent services installed on them (load balancing).

The DocAve Media service will automatically switch to a standby Media service if the primary Media service goes down (HA).

Figure 1: Diagram of load balanced DocAve and Governance Automation Managers and Agents.

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Load Balancer for AvePoint Managers(Windows Network Load Balancing Cluster)

AvePoint ManagerDocAve 6 Manager- DocAve 6 Control Service- DocAve 6 Report Service- DocAve 6 Media ServiceGovernance Automation Manager

AvePoint ManagerDocAve 6 Manager- DocAve 6 Control Service- DocAve 6 Report Service- DocAve 6 Media ServiceGovernance Automation Manager

DocAve and Governance Automation Manager with Network Load Balancing

SharePoint Web ServerDocAve 6 Agent Installed- Governance Automation Agent Type

SharePoint Web ServerDocAve 6 Agent Installed- Governance Automation Agent Type

3

SharePoint Farm with DocAve Agents

1

6

5

4

2

DocAve / Governance Automation Communication1. User interacts with GA UI through load balanced GA URL. 2. Communication is redirected from the load balancer to the GA Manager Server3. In order to perform actions, e.g. provisioning, GA Manager communicates with DA 6 Control Service4. DA6 Control Service communicates with DA6 Agent that has the GA Agent Type and performs action.5. DA6 Agent reports back to DA6 Control Service with Job status.6. DA6 Control Service reports back to GA Manager with Job status.

Figure 2: Diagram of network load balanced communications between DocAve and Governance Automation.

To achieve load balancing and HA failover on the System level (load balancing and HA failover of

clustered servers), follow the instructions listed in the sections below. Note that a Network Load

Balancing cluster provides high availability at a limited level by detecting the status of the clustered

server: if one clustered server fails, the network traffic will be immediately distributed to another server

within that cluster. However, as is the case with all user-facing applications, a Windows Failover Cluster

is also recommended in the event that all servers in a Network Load Balancing cluster go down.

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Installing Governance Automation on a Windows Network Load

Balancing Cluster

A Network Load Balancing cluster can enhance the accessibility of Governance Automation by

distributing the network traffic to the clustered servers that have Governance Automation installed on

them.

Refer to the sections below for instructions on installing Governance Automation on a Windows

Network Load Balancing cluster.

Configuring Windows Network Load Balancing Cluster

Make sure Windows Server 2008 or above is installed on the servers you are about to have in a Network

Load Balancing cluster. The following instructions show how to install and configure the Windows

Network Load Balancing cluster on Windows Server 2012.

Installing Windows Network Load Balancing Feature

Complete the following steps to install the Windows Network Load Balancing feature on Windows

Server 2012.

1. On any server that will be in the Network Load Balancing cluster, navigate to Start > Administrative Tools > Server Manager.

2. Click Add Roles and Features on the left pane to run Add Roles and Features Wizard.

3. In the Before you begin page, click Next to proceed to the next step.

4. Select Role-based or feature-based installation as the Installation Type. Click Next.

5. In the Server Selection interface, select Select a server from the server pool and then select the current server from the loaded server list.

6. Click Next to proceed to the next step. The Server Role interface appears. Click Next.

7. Select Network Load Balancing from the Feature list. In the pop-up window, click Add Feature.

8. Click Next to proceed to the next step.

In the Confirmation interface, deselect the Restart the destination server automatically if

required. checkbox, as the Network Load Balancing feature does not require a server restart.

Click Install to start installing the Network Load Balancing feature.

9. Click Close to exit this wizard when the installation process ends.

10. On the server where the Network Load Balancing feature is installed, turn off the firewall state of the DocAve and Governance Automation ports.

Complete the following steps to turn off the firewall state of these ports.

a. Navigate to Start > All Programs > Control Panel > Windows Firewall > Advanced

settings.

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b. Right-click Inbound Rule in the left pane and click New Rule. The New Inbound Rule

Wizard interface appears.

c. In the Rule Type interface, select Port as the rule type. Click Next. The Protocol and

Ports interface appears.

d. Select TCP as the protocol and Specific local ports to apply this rule to. Enter the

DocAve ports including the Control service port, the Media service port, the Media

service data port, the Report service port and the Agent port as well as the Governance

Automation port. For example, 14000, 14001, 14002, 14003, 14004, and 15000. Click

Next.

e. In the Action interface, select Allow the connection as the action to take when a

connection matches the specified condition. Click Next. The Profile interface appears.

f. Select the Domain checkbox to apply this rule to the domain profile.

g. Click Next to proceed to the next step.

h. Enter a rule name and an optional Description, if desired.

i. Click Finish to exit the wizard.

11. On the server where the Network Load Balancing feature is installed, navigate to Start > All Programs > Administrative Tools > Services. Ensure the status of the Computer Browser service is started.

*Note: Repeat the steps above to install the Network Load Balancing feature on each server in which

you will configure the Network Load Balancing.

Creating a New Network Load Balancing Cluster

Complete the following steps to create a new Network Load Balancing cluster:

1. On a server where you have installed the Network Load Balancing feature, navigate to Start > All Programs > Network Load Balancing Manager.

2. Right-click Network Load Balancing Cluster in the left pane and click New Cluster.

3. In the Host text box, enter the IP address of the current server in which you are logging and then click Connect.


5. Click Next to view the New Cluster: Cluster IP Address interface.

6. Click Add… to view the Add IP Address interface.

7. Enter your desired IP address that will be used as the cluster IP.

8. Click OK to go back to the New Cluster: Cluster IP Address interface.

9. Click Next and select Unicast as the Cluster operation mode in the Cluster Parameters interface.

10. Click Next to enter the Port Rules interface.

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11. Click Add…; the Add/Edit Port Rule window appears.

12. Select Multiple host in the Filtering mode section and click OK.

13. Click Finish in the Port Rules interface. The new Network Load Balancing cluster is now successfully created.

Connecting to the Existing Network Load Balancing Cluster

Complete the following steps to connect to the existing Network Load Balancing cluster:

1. On another server where you have installed the Network Load Balancing feature, navigate to Start > All Programs > Network Load Balancing Manager.

2. Right-click Network Load Balancing Cluster in the left pane and click Connect to Existing.

3. In the Host text box, enter the IP address that you have configured as the cluster IP when creating the Network Load Balancing cluster. Then, click Connect.

4. When the cluster is connected successfully, select the cluster and click Finish.

*Note: To configure multiple Network Load Balancing clusters, repeat the steps above on each server.

Installing Governance Automation on the Network Load Balancing Cluster

Before installing Governance Automation Service Pack 7, make sure that the Agent services and

Manager services of DocAve 6 Service Pack 5 Cumulative Update 1, DocAve 6 Service Pack 6, or DocAve

6 Service Pack 6 Cumulative Update1 are installed on servers in the Network Load Balancing cluster.

Refer to steps below to install Governance Automation on the configured Network Load Balancing

nodes.

1. Install Governance Automation on the server of one node that has DocAve Manager installed. Proceed to Installing Governance Automation for detailed instructions.

2. On the server of another node that has DocAve Manager installed, install Governance Automation. Make sure you use the same Governance Automation Configuration Database and Governance Automation Audit Database that you configured when installing Governance Automation on the first server.

3. If there are other nodes in the cluster, repeat step 2 to install Governance Automation on each server.

Installing Governance Automation for High Availability

To install Governance Automation in a failover cluster using the Windows Failover Cluster feature, see

the sections below.

Configuring Windows Failover Clustering

Make sure Windows Server 2008 or above is installed on the servers you are about to have in a failover

cluster. The following instructions show how to install and configure the Windows Failover Cluster on

Windows Server 2012, but can also be followed for Windows Server 2008.

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Installing the Windows Failover Clustering Feature

The following instructions explain how to install the Windows Failover Clustering feature on Windows

Server 2012.

1. On the server in which you will configure Failover Clustering, navigate to Start > Administrative Tools > Server Manager.

2. Click Add Roles and Features on the left pane to run Add Roles and Features Wizard.

3. In the Before you begin page, click Next to proceed to the next step.

4. Select Role-based or feature-based installation as the installation type. Click Next.

5. In the Server Selection interface, select Select a server from the server pool and then select the current server from the loaded server list.

6. Click Next to proceed to the next step. The Server Role interface appears. Click Next.

7. Select Failover Clustering from the Feature list. In the pop-up window, click Add Feature.


In the Confirmation interface, deselect the Restart the destination server automatically if

required. checkbox, as the Windows Failover Clustering feature does not require a server

restart. Click Install to start installing the Failover Clustering feature.

9. Click Close to exit this wizard when the installation process ends.

10. Repeat the steps above to install the Windows Failover Clustering feature on each server that will be a part of a Failover Clustering.

Validating the Hardware Configuration

Complete the following steps to validate whether the configuration of a selected server supports

failover:

1. On a server where you have installed the Failover Clustering feature, navigate to Start > All Programs > Failover Cluster Manager.

2. Right-click Failover Cluster Manager in the left pane and click Validate Configuration ….

3. Click Next in the Before you Begin interface to proceed to next step. The Select Servers or a Cluster interface appears.

4. Enter the name of servers you want to have in the cluster in the Enter name field. Click Add to add the entered server in the Selected servers list.

*Note: These servers you entered must have the Failover Clustering Feature installed on them.

5. Click Next to proceed to next step.

6. Select Run all tests (recommended) in the Testing Options interface. Click Next.

7. In the Confirmation interface, click Next to start the validation.

8. Click Finish to exit this wizard after the validation process ends.

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Creating a New Windows Failover Cluster

Refer to the following instructions to create a new Windows Failover cluster:

1. On a server where you have installed the Failover Clustering feature, navigate to Start > All Programs > Failover Cluster Manager.

2. Right-click Failover Cluster Manager in the left pane and click Create Cluster….

3. In the pop-up Create Cluster Wizard, click Next in the Before you Begin interface to proceed to next step. The Select Servers interface appears.

4. In the Enter name field, enter the names of the servers that have the Failover Clustering feature installed. Click Add to add the entered servers in the Selected servers list. These servers will be added to the cluster you are about to create. Click Next to proceed to next step.

5. In the Validation Warning interface, the question Do you want to run configuration validation tests before continuing? appears.

If you executed validation of these servers in Validate a configuration …, select No. I do not require support from Microsoft for this cluster, and therefore do not want to run the validation tests. When I click Next, continue creating the cluster.

If you have not yet executed validation of these servers, select Yes. When I click Next, run configuration validation tests, and then return to the process of creating the cluster.


7. Enter the name that clients will use when accessing this service and configure the IP address. Then, click Next. The Confirmation interface appears.

8. Click Next to create a cluster.

9. Click Finish to exit this wizard when the creation process ends.

Adding Servers to the Created Failover Cluster

Complete the following steps to add a new cluster node to a created cluster if you need:

1. On a server where you have created Failover Clusters, navigate to Start > All Programs > Failover Cluster Manager.

2. In Failover Cluster Manager, select your desired cluster on the left pane. Then, click Add Node… on the right pane to add a node to the selected cluster.

3. In the pop-up Add Node Wizard, click Next in the Before you Begin interface to proceed to next step. The Select Servers interface appears.

4. In the Enter name field, enter the names of the servers that have the Failover Clustering feature installed. Click Add to add the entered servers in the Selected servers list. These entered servers will be add to the cluster you are about to create as cluster nodes.

*Note: These servers you entered must have the Failover Clustering Feature installed on them.


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6. In the Validation Warning interface, the question Do you want to run configuration validation tests before continuing? appears.

If you executed validation of these servers in Validate a configuration …, select No. I do not require support from Microsoft for this cluster, and therefore do not want to run the validation tests. When I click Next, continue creating the cluster.

If you have not yet executed validation of these servers, select Yes. When I click Next, run configuration validation tests, and then return to the process of creating the cluster.

7. Click Next to proceed to next step. The Confirmation interface appears. Click Next.

8. Click Next to start configuring the cluster.

9. Click Finish to exit this wizard when the configuration process ends.

*Note: If desired, refer to the Microsoft TechNet article Configure and Manage the Quorum in a

Windows Server 2012 Failover Cluster for the instruction and configuration of the quorum in a failover

cluster.

Configuring High Availability for Governance Automation

Complete the following steps to configure High Availability for Governance Automation installations:

1. Log into the cluster nodes you configured in the Create Cluster Wizard and install Governance Automation on them. Proceed to Installing Governance Automation for detailed instructions.

*Note: During each installation, enter the current machine’s hostname or IP address when

configuring the Governance Automation Host.

*Note: Use the same Governance Automation Configuration Database and Governance

Automation Audit Database during the installations.

2. After the installations, log into one of the cluster nodes, and navigate to Start > All Programs > Failover Cluster Manager.

3. Right-click Services and applications and select Configure a Service or Application from the drop-down list. The High Availability Wizard appears.

4. In the In the Before you begin page, click Next to proceed to the next step.

5. In the Select Service or Application interface, select the Generic Service and then click Next.

6. Select Governance Automation Timer and then click Next.

7. In the Client Access Point interface, enter the name that clients will use when accessing this service and configure the IP address. Then, click Next.

8. Continue by keeping the default settings and finish the configurations.

9. In the Failover Cluster Manager, select the service you created above and right-click it. Select Add a resource > 4 – Generic Service.

10. Select Governance Automation Workflow and then click Next.

http://technet.microsoft.com/en-us/library/jj612870.aspxhttp://technet.microsoft.com/en-us/library/jj612870.aspx

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11. Continue by keeping the default settings and finish adding the service.

12. If Governance Automation Workflow is offline, right-click it and click Bring this resource online.

13. Modify the Global.config configuration file on each node:

a. Navigate to Governance Automation installation

directory …\AvePoint\GovernanceAutomation\Config and find the Global.config file.

b. Find the attribute WorkflowService and modify the Host value to the Client Access

Point name that is entered in the Client Access Point interface.

Figure 3: Modifying the Host value.

c. Save and close the configuration file.

14. Navigate to Start > Application Tools > Services on each node, then restart Governance Automation Timer service and Governance Automation Workflow service.

15. Navigate to Internet Information Services (IIS) Manager > Application Pools.

16. Right-click the application pool for Governance Automation and select Recycle…. The Governance Automation application pool restarts.

*Note: If there are other servers in the cluster, repeat the steps above to configure each server.

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Installation Requirements

Minimum Server (Hardware) Requirements

The following specifications are the minimum required. AvePoint recommends exceeding these values

for improved Governance Automation performance.

DocAve 6 and Governance Automation Services on Same Server

Component Minimum Specification

Number of CPU Cores 64-Bit, 4 Cores

Physical Memory 16 GB (Available)

Available Disk Space 50 GB or above

Dedicated, Single-Instance SQL Se

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