DOITT CITYWIDE CONTRACTS UPDATEGOVTECH 2005

Department of Information Technology and Telecommunications

Gino Menchini, Commissioner

DOITT CITYWIDE CONTRACTS UPDATEGOVTECH 2005

Department of Information Technology and Telecommunications

Gino Menchini, Commissioner

• DoITT continues to establish citywide technology contracts for use by any agency

• Streamline technology procurement with pre-approved contractors and rates

• Contracts are expanding in scope and the goal is to include

– IT Services

– Software

– Hardware

– Maintenance

OVERVIEW

AGENDA

• IT Services contracts – Joe Gallagher

• Maintenance Contracts – Stew Fleisig

• New and upcoming contracts – Lisa Lugo

• General question and answers

Please hold questions until the end of each presentation

.

CITYWIDE IT SERVICES CONTRACTS

Joseph Gallagher

Assistant Commissioner

DoITT

• Based on NYS Backdrop Contracts

• Pre-approved Contractors and Rates

• Rapid contractor selection - startup

OVERVIEW

CONTRACT COVERAGE

• PM/QA - Project Monitoring/Quality Assurance

• Requirements Definition

• Systems Integration

• Hand Held Systems Integration

• Information Technology Consultant Services (ITCS)

• IBM Emergency Services

SERVICES CONTRACTORS

PM/QACTGiGartner VIP

REQUIREMENTS DEFINITION CGI-AMS

SYSTEMS INTEGRATIONAccentureBearing PointDimension Data

HAND HELDCalamp IBM3I Infotech

ITCS14 Contractors

EMERGENCY IT SERVICES IBM – Global Crisis Management

PM/QA SERVICES

• Project Planning

• Project Management

• Risk Management

• Project Monitoring

• Quality Assurance

• Testing

• Subject Matter Expertise

REQUIREMENTS DEFINITION SERVICES

• Business Process Engineering

• Functional Requirements

• Technical Specifications

• Solution Analysis

• Work flow

• Use Cases

• Design

SYSTEMS INTEGRATION SERVICES

• Systems Analysis

• Design

• Prototyping

• Programming

• Integration

• Implementation

• Documentation

• Training

• Rollout

HAND HELD SYSTEMS INTEGRATION

• Design

• Development

• Testing

• Training

• Rollout

INFORMATION TECHNOLOGY CONSULTANT SERVICES (ITCS)

• Temporary IT Resources– Up to 24 month assignments

• Support for projects, development, maintenance and operations

• Process driven by Agency ACCO

ITCS CONTRACTS

• Modeled after the NYS MASA

• 7 Classes of service

• 12 OGS titles in each class

• 5 contractors for each class

• 14 Contractors (35 separate contracts)

ITCS CLASSES

• Class 1. Systems Management (Mainframe)

• Class 2. Systems Management (Mid-Range)

• Class 3. Systems Management (PC)

• Class 4. Applications Development (PC)

• Class 5. Internet/Intranet Application Services

• Class 6. Help Desk Services

• Class 7. Local Area Network Services (LAN/WAN)

IBM EMERGENCY SERVICES

Immediate Readiness

- Critical Incident Response

- Centralized, coordinated procurement

- Technical and logistical support

IT Emergency preparedness

- City Agency IT emergency response planning

CONTRACT USAGE STATISTICS

Contract AssignmentsAgencies

• PM/QA 25 18

• RD 11 7

• SI 8 6

• HH 1 1

• ITCS 116 (Cons) 17

• IBM Emergency 1 1

PM/QA ASSIGNMENTS (SAMPLING)

• FDNY CAD System Evaluation

• TLC – Taxicab Enhancement

• NYPD – Handheld Parking Tickets

• DoITT – 911 Consolidation

• Law – WTC Litigation

• NYCAPS

• Comptrollers Office - OASIS

REQUIREMENTS DEFINITION PROJECTS

• Human Services Contract Management

• Criminal Justice DataShare

• DOC Inmate Cash Operations

• DHS Homeless Prevention DB

• Board of Education Retirement System

SI PROJECTS

• DSNY – Network upgrade

• NYPD – Real Time Crime Center

• CJC – Datashare

• DOHMH – GIS Center

• DoITT – Integrated Human Services

HAND HELD SYSTEMS INTEGRATION

• DSNY – NOVAS

• Tier I - determined pre-approved contractors and established the DoITT “Parent” Contract

• Tier II - process for each agency project assignment: Agency “Child” Contract

Tier I

Tier II

CONTRACTOR SELECTION PROCESS

TIER II PROCESS

• Technology Steering Committee (TSC) approves agency request

• Agency service request to Contractors

• Contractors respond with written proposals

• Project Evaluation Team evaluates proposals

• Task Order prepared

• Agency files Task Order with Comptroller

.

CITYWIDE IT MAINTENANCE CONTRACTS

Stewart Fleisig

Contract Specialist

DoITT

ESTABLISHED CITYWIDE IT MAINTENANCE CONTRACTS

• SUN MICROSYSTEMS

• CISCO SYSTEMS

COMMON FEATURES

• Based on NYS Backdrop Contracts

• Pre-negotiated discount eliminates need for bidding

• Ease of use: requires only submission of an authorized Order Form and a PG entry in FMS

• All contract descriptions, procedures, and forms are available online on Cityshare

CITYWIDE CONTRACT FOR SUN MAINTENANCE

Contract Highlights

• Sun Authorized Maintenance for Hardware and Software

• Offers 52% discount off list prices for all Levels Of Service

• Freezing of yearly costs if no LOS changes

• Requires multi-year commitment to maintenance

• Currently in use by 7 agencies

• Continued availability dependent on extension or replacement of Sun’s recently expired NYS Contract For Maintenance

• Savings to date beyond agencies’ prior discounts: $2,393,530.

CITYWIDE CONTRACT FOR CISCO MAINTENANCE

Contract Highlights

• Three year contract to June 30, 2008; with two ext years

• CISCO Authorized Maintenance for Hardware and Software

• Offers 25% discount off CISCO maintenance list prices for all Levels Of Service

• Freezing yearly costs if no changes to LOS

• One-time LOS Adjustment Window at beginning of 4th yr

• Requires multi-year commitment to maintenance

• Invoicing fiscal year based

• Currently in use by 18 agencies

• Savings to date beyond agencies prior discounts: $552,197.

.

NEW & UPCOMING CONTRACTS

Lisa Lugo

Assistant Commissioner

DoITT

NEW CONTRACT

CITYWIDE RECRUITMENT CONTRACT

• Requirements Contract (PG Screen)

• One vendor (Spherion)

• Useful for recruiting executives

• Requirements Contract – contact Mark Hermansen (212) 788-2619

• Form to be posted on Cityshare

• Contact: Mark Hermansen, 212-788-2619 mhermansen@doitt.nyc.gov

UPCOMING CONTRACTS

GEOGRAPHIC INFORMATION SYSTEM SERVICES (GIS)

• 2 classes, up to 3 vendors per class:

– GIS Infrastructure, Implementation, Data Services and Application Development

– Location-Based Services

– Contact: Marsha Kaunitz, 212-232-1114, mkaunitz@doitt.nyc.gov

IT & TELECOM SECURITY SERVICES

• 3 classes:

– Response and Restoration Services (2 vendors)

– Assessment, Planning, Design and Implementation Services (3 vendors)

– Ongoing Managed Security Services (1 vendor)

– Contact: Lisa Lugo, 212-788-6458, llugo@doitt.nyc.gov

UPCOMING CONTRACTS, continued

LAW MANAGER

• Contract covers both product and implementation services

• First rollout is to RecTech

– Complete implementation for OATH

– Requirements definition for OCB, OLR, CCHR and TLC

• Contact: Doug Dolan, 212-232-0922, ddolan@doitt.nyc.gov

TRANSLATION SERVICES

• Telephone interpretation

• Written Translation – both documents and web content

• Intended for 311 but can be used by other agencies

• Contact: Barbara Lederman, 212-788-6485, blederman@doitt.nyc.gov

UPCOMING CONTRACTS, continued

WATCHFIRE WEBXM SECURITY MODULE

• Converting Appscan licenses to WebXM

• Server-based application scanning

• Remote scanning services available to agencies

• Hosted by DoITT

• Contact: Lisa Lugo, 212-788-6458

ON THE HORIZON...

SERVICES

• IT Strategy Planning for City Agencies

• Helpdesk Services

SOFTWARE

• Oracle

• Cognos

• Lockheed Martin IQ

• Veritas/Symantec

MAINTENANCE

• Net IQ

• Nortel

INFORMATION ON DOITT ENTERPRISE CONTRACTS

• DoITT holds procurement meetings quarterly

– Next meeting is Wed November 30 3:00 – 4:30 pm 75 Park Place 9th floor Boardroom

• New contracts are announced at ACCO quarterly meetings

• All contract information is available on the CIO Portal and on Cityshare

• Additional citywide contracts will be created based on current and future demand

• We welcome your ideas – contact Lisa Lugo

HOW TO GET MORE INFO

Information, instructions and forms for all DoITT Citywide contracts can be found on Cityshare:

http://cityshare.nycnet/portal/site/cityshare

CITYSHARE HOME PAGE

IT AND TELECOM SERVICES

IT Services Contracts: Joseph Gallagher (212) 788-6460, jgallagher@doitt.nyc.gov

Maintenance Contracts: Stewart Fleisig (212) 788-6380, sfleisig@doitt.nyc.gov

New Contracts: Lisa Lugo (212) 788-6458, llugo@doitt.nyc.gov

Law Manager: Doug Dolan (212) 232-0922, ddolan@doitt.nyc.gov

Recruitment Contract: Mark Hermansen (212) 788-26519, mhermansen@doitt.nyc.gov

GIS Contract: Marsha Kaunitz, (212) 232-1114, mkaunitz@doitt.nyc.gov

For more information contact