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Implementing Dole Food Company’s Global

Collaboration Platform and Web Presence on AWS

Joanna Dyer, Director of IT Solutions, Dole Food Company

November 15th, 2013

2 November 18, 2013 Dole Food Company Inc.- Confidential

Dole – Who Are We?

$6.9 B revenue

Operating in 90 countries

36,000 employees

We are in the business of bananas and pineapples,

not data centers

3 November 18, 2013 Dole Food Company Inc.- Confidential

Dole

Dole Requirements

Business Requirements

• Global collaboration

solution

• Secure

• Cost effective

Technical Requirements

• Single sign on

• 5,000+ users

• Highly available

Why SharePoint?

Price

Functionality

Ease of use

5 November 18, 2013 Dole Food Company Inc.- Confidential

SharePoint in the Cloud

Why the Cloud?

Reduced Costs

Scalable

Highly available

Ease of implementation

Improved global response time

Innovation and agility

6 November 18, 2013 Dole Food Company Inc.- Confidential

SharePoint in the Cloud

Why the AWS Cloud?

$350 K cost savings versus on premises

License mobility

Full control

Amazon Virtual Private Cloud met our needs

7 November 18, 2013 Dole Food Company Inc.- Confidential

SharePoint in the AWS Cloud

Security Security Security

8 November 18, 2013 Dole Food Company Inc.- Confidential

Biggest Challenge?

• We got the SAS 70 II reviewed by security

• We conducted independent security audits

• We presented this to the board and audit

committee

• We did at least 16 cuts on the benefits and risks

• We secured very senior management support

• We had numerous calls with AWS

• We had our lawyers talk with their lawyers

• We got an enterprise agreement

How Did We Get Security to Agree?

9 November 18, 2013 Dole Food Company Inc.- Confidential

1. Make sure business leadership is well aware of the

benefits and is driving the decision

2. Engage and educate your security team early

3. Compromise, if necessary, with additional security

controls

- We added database encryption

10 November 18, 2013 Dole Food Company Inc.- Confidential

Recommendations

11 November 18, 2013 Dole Food Company Inc.- Confidential

How Did the Project Go? Intranet, Internet and extranet for every division and operating unit of Dole, dual

farms with a custom branding solution in an incredibly short time frame

Adoption Is an Ongoing Effort

13 November 18, 2013 Dole Food Company Inc.- Confidential

• Added site collections

• Embedded Google analytics so we can see adoption

• Nintex for workflow

• Activated web office apps

• Control point security and permissions management

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Sites

Sites

Did It Work Out as Planned?

14 November 18, 2013 Dole Food Company Inc.- Confidential

Well we have to do some fancy

math every month to charge

back the usage to the correct

divisions and accounts – the

bad part of it being popular

Did It Work Out as Planned?

15 November 18, 2013 Dole Food Company Inc.- Confidential

We all know we have to almost

stand on our heads to keep

security happy

Did It Work Out as Planned?

16 November 18, 2013 Dole Food Company Inc.- Confidential

• We ended up with a DR capability for our identity

management as an added benefit

• We reduced our timeframes for deploying new capabilities

• We saved hundreds of thousands of dollars to date

Overall, an amazing experience!

Dole.com gets a new home

18 November 18, 2013 Dole Food Company Inc.- Confidential

Dole.com • Built and tested on an on-

demand EC2 instance

• Custom CMS for our

recipes

• Migrated to the live

environment including

staging in a matter of a

few weeks

19 November 18, 2013 Dole Food Company Inc.- Confidential

• Fully managed by partner

• Highly available

• Immediate cost savings

• Better performance

Benefits

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• Overcoming security hurdle was toughest battle!

• Agility

• On demand

• Cost of developing, testing, and managing the

solutions have been drastically lowered

• Choose a trusted partner that knows the

application AND the AWS cloud well for your first

major initiatives

Summary

Questions?

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presentation

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