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DON’TS:

Don’t 1: Underestimate selection audits

Don’t 2: Use your middleman or factory representative for your auditing and product inspections.

Don’t 3: Poorly define your specifications

DO’S:

Do 1: Know the risks involved in sourcing directly from Asia.

Do 2: Establish a clear road map with your supplier, including a quality control schedule.

Do 3: Link the quality of your order and the payment to your vendor.

DO’S & DON’TS

DON’T 1: Underestimate selection audits

Knowing whom you are working with is vital to succeeding.

What an Audit will help you to verify?

•Working with a real existing supplier

•Your supplier has experience making products like yours

•Your supplier has the required documentation and export licensing

DON’T 2: Use your middleman or factory representative for auditing and product inspections.

While an agent can sometimes provide useful services when arranging orders and shipment with your factory, quality control is not something that you should entrust to them.

What can go wrong?

•Conflict of interest•Poor QC knowledge•Costs

DON’T 3: Poorly define your specifications

Providing thorough product specs to your supplier AND inspection team is a must!

Sending an accepted reference sample to your inspection company is one good way to minimize the risk of subjective details.

What can go wrong?

•Exhaustive instructions•Misunderstandings•Products not usable

DO 1: Know the risks involved in sourcing directly from Asia.

Inspecting your goods in production and before shipment is a necessary step in ensuring quality results.

What are the main checkpoints of an inspection?

•Quantity of products and status of production•Cosmetics of the products and their packaging •Conformity to your pre-arranged requirements, based on the specifications sent to the inspection firm •Tests related to your product’s functionality and your country’s safety regulations

DO 2: Establish a clear road map with your supplier, including a quality control schedule.

When first working with a new supplier, creating a road map ahead of time that clearly outlines your expectations for quality, delivery and volume is crucial.

Do not leave anything to chance.

•Buyers often assume that since their supplier makes similar products frequently, they don’t need to provide much feedback. This is dead wrong!

•Be extremely detailed in your instructions with your factory- do not take any point for granted.

•Be clear with your QC expectations in order to ensure positive results.

DO 3: Link the quality of your order and the payment to your vendor.

Suppliers will likely try to propose the most favorable terms for them.

However, the best and safest option is to link your payment to quality acceptance.

•What this means is paying the deposit up front, and then paying the balance (probably 70%)

•Once the products pass your inspections but before the goods ship and before your final payment is made.

•This gives the factory further incentive to produce quality products, as you have clearly stated that you will not pay the balance until your standards are met.

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Thank you for your attention!Feel free to contact me anytime for any questions:

Habib RkhaQuality Manager @ Asia Quality Focus