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The Top Emerging Technologies to Watch in 2019 and Beyond
Dane Anderson, VP and Research Director, Asia Pacific
November 7, 2018
We work with business and
technology leaders to develop
customer-obsessed strategies
that drive growth.
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Three Critical CaveatsCaveat (noun): a warning or proviso of specific stipulations,
conditions, or limitations.
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Caveat #1: The Age of the Customer is King
A 20-year business cycle in which the most successful
enterprises will reinvent themselves to systematically
understand and serve increasingly powerful customers.
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Caveat #2: Technology Intersections and Chains Unleash the Breakthroughs
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Caveat #3: Tech Investments Must Be Managed as a Portfolio
Source: Not All Innovations Are Created Equal, Forrester Report, July 18, 2018
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Three Critical Caveats
#1. The Age of the Customer is King
#2. Technology Intersections & Chains Unleash Breakthroughs
#3. Tech Investments Must Be Managed as a Portfolio
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39%
30%
28%
25%
34%
33%
32%
28%
28%
34%
26%
25%
21%
2016 2017* 2018†
Improve our understanding of customers
Invest in emerging technologies
Formally add company goals related to innovation
“What are the key actions your firm is taking to achieve
your objective of improving your ability to innovate?”
Improve collaboration with partners
Formalize innovation processes
Firms expect new technology to drive innovation
34% 31%
Note: Not all survey responses are shown.
Base: 2,165 business and technology decision makers and influencers whose priority is to improve their ability to innovate, *1,892 business and technology decision
makers and influencers whose priority is to improve ability to innovate, and †1,946 enterprise purchase influencers (past 12 months/next 12 months) who indicate that
improving their ability to innovate is a priority for their company; Source: Forrester Analytics Global Business Technographics® Priorities And Journey Survey, 2016,
2017, and 2018
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Forrester’s 12 emerging technologies to watch
Source: The Top Emerging Technologies To Watch 2018 Forrester report
Highly connected
Narrowly connected
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Source: The Top Emerging Technologies To Watch 2018 Forrester report
Forrester Emerging Tech Dashboard Example:
Computer Vision
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Bong KoCountry Manager, Forrester Korea
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Artificial Intelligence (AI)
Solutions that can sense, think, and act on information in an automated, intelligent way
Highly connected
Narrowly connected
Source: The Top Emerging Technologies To Watch 2018 Forrester report
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The tools and technology to analyze images and video in
order to understand and interpret the objects and object
features within the images and video
Source: The Top Emerging Technologies To Watch 2018 Forrester report
Computer Vision Brandon PurcellKjell Carlsson, Ph.D.
Phase II: Commercialization (2015-2022)
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A rapidly evolving machine learning technique used to build,
train, and test neural networks that probabilistically predict
outcomes and help identify patterns in unstructured data
Source: The Top Emerging Technologies To Watch 2018 Forrester report
Deep Learning Brandon PurcellMike Gualtieri
Phase II: Commercialization (2016-2020)
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Rules, templates, and machine-learning-based technologies
that turn data (structured, unstructured, and semi-structured)
into grammatically correct narratives, explanations, summaries,
and/or conversational content, indistinguishable from human-
authored content
Source: The Top Emerging Technologies To Watch 2018 Forrester report
Natural Language Generation Brandon PurcellBoris Evelson
Phase II: Commercialization (2014-2020)
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Highly connected
Narrowly connected
Source: The Top Emerging Technologies To Watch 2018 Forrester report
Digital Ecosystem Technologies
Help firms connect and do business with partners
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A combination of network components interweaving layers
of network hardware, software, and services to interconnect
users, data, and applications throughout the entire business
Source: The Top Emerging Technologies To Watch 2018 Forrester report
Business Networking Fabrics Andre Kindness
Phase II: Commercialization (2018-2025)
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A software architecture that supports collaborative
processes around trusted data and that is shared and
distributed across organizational (and potentially national)
boundaries
Source: The Top Emerging Technologies To Watch 2018 Forrester report
Distributed Ledger Technology Martha Bennett
Phase II: Commercialization (2019-2030)
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Uber Killer?
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Source: The Top Emerging Technologies To Watch 2018 Forrester report
Highly connected
Narrowly connected
New Compute Paradigm Technologies
Establish new ways of processing data and running applications
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A family of technologies that distribute application data and
services where they can best optimize CX and outcomes in
a growing set of connected assets
Source: The Top Emerging Technologies To Watch 2018 Forrester report
Edge Computing
Phase II: Commercialization (2015-2022)
Brian Hopkins James Staten
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A cloud-native approach to development that abstracts
developers from underlying cloud infrastructure
Source: The Top Emerging Technologies To Watch 2018 Forrester report
Serverless Computing
Phase III: Growth (2018-2030)
Jeffrey Hammond
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A class of emerging hardware and software that exploits
subatomic phenomenon to solve computationally difficult
problems
Source: The Top Emerging Technologies To Watch 2018 Forrester report
Quantum Computing Brian Hopkins
Phase I: Research/Experimentation (1980-2020)
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IBM Warns of Instant Breaking of Encryption by Quantum Computers
Welcome to the future
transparency of today
as quantum computers
reveal all currently
encrypted secrets – a
viable scenario in just a
few years
“
”
ZDnet – May 18, 2018
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Highly connected
Narrowly connected
Source: The Top Emerging Technologies To Watch 2018 Forrester report
Physical/Digital Technologies
Help firms bridge the gap between what is happening in the physical and digital worlds
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A virtual overlay of contextual digital information onto the real
world or an occluded-view, immersive digital experience
made to feel realistic by the addition of body cues
Source: The Top Emerging Technologies To Watch 2018 Forrester report
AR/VR/MR J.P. Gownder
Phase II: Commercialization (2017-2025)
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A model that uses physical and digital data to represent a
single thing’s state and performance in the field with the intent
of driving business value for product owners and operators
Source: The Top Emerging Technologies To Watch 2018 Forrester report
Digital Twin Jeffrey HammondNate Fleming
Phase II: Commercialization (2018-2025)
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The exploitation of quantum mechanical and special properties
of matter at dimensions of 1 to 100 nanometers that enable
new technologies and innovations in scientific fields
Source: The Top Emerging Technologies To Watch 2018 Forrester report
Nanotechnology Frank E. Gillett
Phase I: Research/Experimentation (2000-2025)
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An industrial process that creates digitally designed physical
products and fabricates them with 3D-printing machines.
Products include tooling, castings, and end user material
parts.
Source: The Top Emerging Technologies To Watch 2018 Forrester report
Additive Manufacturing Carl Doty
Phase II: Commercialization (2015-2023)
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US Navy and Lockheed Martin Are Building AI-Driven 3D Printing Robots
Think about how a
maintainer can print a
replacement part at
sea, or a mechanic can
print a replacement
part for a truck deep in
the desert.
“
”
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Take Home Points
› Developing a capability to continuously understand and assemble
emerging technologies is more important than ever.
› The first step is always understanding how emerging technology
will deliver value to customers or citizens.
› Leadership requires investing in a portfolio of emerging
technologies with different risk and payback periods.
› The intersections and “chains” of multiple technologies deliver the
greatest breakthroughs.