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1
System Level
Accountability
Measures
Dec. 16, 2003
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2THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
STRATEGIC DIRECTION: FULLY INTEGRATE
THE SYSTEM
Indicator: Fiscal & Physical Capital Utilization Measures: Fiscal
Fully Allocated Instructional Cost per FYEPercent Distribution of Educational & General
Expenditures by Functional CategoryExploring Contextual Measures
Measures: FacilitiesFacilities Condition IndexResources for Facilities RenewalExploring Contextual Measures
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3THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
STRATEGIC DIRECTION: FULLY INTEGRATE
THE SYSTEM
Indicator: Fiscal & Physical Capital Utilization Measures: Technology
Utilization of Technology in InstructionImplementation of Web & Other TechnologyUtilization of Technology in Support ServicesCustomer Satisfaction with Information
Technology ServicesExploring Contextual Measures
Seven Data Sources
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4THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
DATA SOURCE 5: INSTRUCTIONAL
COST STUDY
Content: Instructional costs per FYE for groups of academic programs
Source: Integrated Statewide Record SystemExpenditure data: Accounting SubsystemEnrollment data: Student Subsystem
Timeframe: Fiscal YearData Availability: FY 1997 to 2002
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5THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
DATA SOURCE 6: U.S. EDUCATION DEPT IPEDS FINANCE DATA
Content: Expenditure and revenue dataSource: U.S. postsecondary education
institutionsTimeframe: Fiscal YearData Availability: FY 1997 to 2002Caveats: Change in accounting standards
began in FY 2002
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6THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
DATA SOURCE 7: SYSTEM ASSESSMENT OF
FACILITIES CONDITION
Content: Dollar value of deferred maintenance for System facilities
Source: Assessed by contractor according to System standards
Timeframe: Point in timeData Availability: FY 1999Caveat: Data are not currently being
updated with the value of additional deferred maintenance
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7THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
DATA SOURCE 8: RESOURCES FOR
FACILITIES RENEWAL
Content: Expenditures for facilities renewalSource: Integrated Statewide Record System
Expenditure data: Accounting SubsystemSquare Footage: Facilities Module
Timeframe: Fiscal yearData Availability: FY 1999 to 2003Caveat: Expenditures for campus
maintenance are estimated
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8THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
DATA SOURCE 9: TECHNOLOGY UTILIZATION
Content: Courses offered and transactions completed via technology
Source: ISRS Student SubsystemTimeframe: Fiscal YearData Availability: FY 2000 to 2003Caveats: Incomplete coding of the use
of technology historically
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9THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
DATA SOURCE 10: TECHNOLOGY
IMPLEMENTATION
Content: Web & other technologies implemented by colleges & universities
Source: Collected by ITS staffTimeframe: 4th quarter of the yearData Availability: 4th quarter of 2003
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10THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
DATA SOURCE 11: ITS CUSTOMER
SATISFACTION SURVEY
Content: Satisfaction of customers with System ITS services
Source: Survey of college, university and Office of the Chancellor customers
Timeframe: Annually beginning 2004Data Availability: 2002
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11THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
MEASURE 3A1: INSTRUCTIONAL EXPENDI-
TURES PER FYE
Definition: General fund expenditures attributable to credit instruction per FYE
Numerator: Expenditures for credit instruction and attributable indirect expenditures
Denominator: Full year equivalent enrollmentInflation Adjusted with HEPI Base-1997Methodology change in FY 1998
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12THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
HIGHER EDUCATIONPRICE INDEX AND
CONSUMER PRICE INDEX4.9%
2.5%
4.1%
2.4%
3.5%
4.8%
3.2%
2.2%1.8%
3.4%
2.9%
1.7%1.8%
2.9%
0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
1997 1998 1999 2000 2001 2002 2003
HEPI CPI
Table AFiscal Year
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13THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
INSTRUCTIONALEXPENDITURES
PER FYE
$6,327
$6,884 $6,919 $7,039 $6,902$6,656
$5,690$6,084$6,273$6,494
$6,113
$6,656
$0
$1,000
$2,000
$3,000
$4,000
$5,000
$6,000
$7,000
$8,000
1997 1998 1999 2000 2001 2002
Current Dollars Constant 1997 Dollars
Measure 3A1Fiscal Year
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14THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
TOTAL INSTRUCTIONALEXPENDITURES
IN CONSTANT DOLLARS
$733,648,190 $693,098,639 $717,195,378$722,280,060$715,542,464$680,443,285
$0
$100,000,000
$200,000,000
$300,000,000
$400,000,000
$500,000,000
$600,000,000
$700,000,000
$800,000,000
1997 1998 1999 2000 2001 2002
Measure 3A1Fiscal Year
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15THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
FYE ENROLLMENT
126,045
118,715
106,721110,225 111,312 114,064
0
15,000
30,000
45,000
60,000
75,000
90,000
105,000
120,000
1997 1998 1999 2000 2001 2002
Measure 3A1Fiscal Year
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16THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
EXPENDITURESPER FYE
BY LEVEL
$7,064 $6,656
$7,586
$6,473$6,758
$5,690
$6,502
$5,461
$0
$1,000
$2,000
$3,000
$4,000
$5,000
$6,000
$7,000
$8,000
Lower Division Upper Division Graduate Total
FY 1997 FY 2002Measure 3A1.1 Constant 1997 Dollars
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17THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
PERCENT CHANGEEXPENDITURES PER FYE
BY LEVEL
-16.8%
-12.3%-10.9% -11.2%
-14.5%
-8.0%
-19%
-14%
-9%
-4%
CollegeLower
Division
UniversityLower
Division
UniversityUpper
Division
UniversityGraduate
UniversityTotal
SystemTotal
Measure 3A1.2 Constant 1997 Dollars FY1997-FY2002 Percent Change
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18THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
EXPENDITURESPER FYE
BY PROGRAM
$6,301
$5,851
$5,541
$5,739
$6,570
$5,841
$7,056
$5,140
$6,055
$6,775
$5,690
$0 $2,000 $4,000 $6,000 $8,000
Total
Trades, Mechanics & Transportation
Protective Services, Public Admin. & Law
Liberal Arts & Sciences
Health Professions
Education
Computer Science & Engineering
Communication & Communication Tech.
Child Development & Personal Services
Business & Marketing
Agriculture & Conservation
Fiscal Year 2002Measure 3A1.4a Constant 1997 Dollars
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19THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
PERCENT CHANGE IN EXPENDITURES PER FYE
BY PROGRAM
FY 1997 to FY 2002 Measure 3A1.4a Constant 1997 Dollars
-14.5%
-15.2%
-13.4%
-14.7%
-10.8%
-10.2%
-18.9%
-16.1%
-15.3%
-8.5%
-19.2%
-22.0% -18.0% -14.0% -10.0% -6.0% -2.0%
Total
Trades, Mechanics & Transportation
Protective Services, Public Admin. & Law
Liberal Arts & Sciences
Health Professions
Education
Computer Science & Engineering
Communication & Communication Tech.
Child Development & Personal Services
Business & Marketing
Agriculture & Conservation
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20THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
PERCENT CHANGE INTOTAL EXPENDITURES
BY PROGRAM
Measure 3A1.4a Constant 1997 Dollars
-2.2%
-11.8%
25.3%
-0.4%
-9.5%
20.6%
21.1%
1.9%
-7.7%
-14.5%
-22.6%
-25% -15% -5% 5% 15% 25%
Total
Trades, Mechanics & Trans.
Protective Services, Public Admin. & Law
Liberal Arts & Sciences
Health Professions
Education
Computer Science & Engineering
Communication & Communication Tech.
Child Development & Personal Serv.
Business & Marketing
Agriculture & Conservation
FY 1997 to FY 2002
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21THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
PERCENT CHANGEIN FYE
BY PROGRAM
FY 1997 to FY 2002Measure 3A1.4b
14.4%
4.0%
44.7%
16.8%
1.4%
34.3%
49.4%
21.5%
8.9%
-6.6%
-4.1%
-10% 0% 10% 20% 30% 40% 50%
Total
Trades, Mechanics & Trans.
Protective Services, Public Admin. & Law
Liberal Arts & Sciences
Health Professions
Education
Computer Science & Engineering
Communication & Communication Tech.
Child Development & Personal Serv.
Business & Marketing
Agriculture & Conservation
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22THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
EXPENDITURES PER FYEBY PROGRAM
LOWER DIVISION
$6,315
$5,740
$5,526
$5,602
$6,204
$5,206
$6,749
$4,872
$5,625
$6,803
$5,461
$0 $2,000 $4,000 $6,000 $8,000
Total
Trades, Mech. & Trans.
Protective Services, Public Admin. & Law
Liberal Arts & Sciences
Health Professions
Education
Computer Science & Engineering
Communication & Communication Tech.
Child Development & Personal Serv.
Business & Marketing
Agriculture & Conservation
Fiscal Year 2002Measure 3A1.5a Constant 1997 Dollars
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23THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
MEASURE 3A2: EXPENDITURES BY
FUNCTION
Definition: Percent distribution of educational & general expenditures by functional categories
Numerator: Expenditures by function Denominator: Total educational &
general expenditures
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24THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
DISTRIBUTIONEXPENDITURES*
BY FUNCTION
Instruction47.3%
Fund Transfers0.0%
Plant Operations and
Maintenance11.0%
Institutional Support11.9%
Student Services
14.5%Research and Public Service
1.7%
Academic Support13.7%
Fiscal Year 2002 Total = $1,065,159,428
Measure 3A2 * Total Educational and General Expenditures
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25THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
EXPENDITURE DISTRIBUTION BY FUNCTION
AND INSTITUTION TYPE
13.7% 14.5%
48.9%
13.1% 14.2%
45.0%
14.6% 14.9%
47.3%
0%
10%
20%
30%
40%
50%
Instruction Academic Support Student Services
System Total Colleges Universities
Measure 3A2Fiscal Year 2002
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26THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
PERCENT CHANGE IN EXPENDITURE DISTRIBUTION
BY FUNCTION
0.0%
-0.1%
-0.4%
0.0%
-0.1%
-0.3%
0.8%
-0.5%
-0.3%
0.0%
0.3%
0.5%
0.8%
1.0%
Instruction Acad. Sup. Res. & Pub.Serv.
Student Serv. InstitutionalSup.
Plant Oper. &Maint.
Fund Trans.
Measure 3A2FY 2001 to FY 2002
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27THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
MEASURE 3B1: FACILITIES CONDITION
INDEX
Definition: Deferred facilities maintenance as a percent of facilities replacement value
Numerator: Dollar amount of existing repairs and replacements identified by a comprehensive facilities audit
Denominator: Facilities current replacement value
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28THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
FACILITIES CONDITION INDEX
ACADEMIC FACILITIES
17.0%
13.0%
5.0%
23.0%
0%
5%
10%
15%
20%
25%
System Total Colleges Universities Good*
Measure 3B1
Fiscal Year 1999* 5% is breakpoint between good and excellent.
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29THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
MEASURE 3B2: RESOURCES FOR
FACILITIES RENEWALDefinition: Expenditures for academic
facilities renewal per gross square footNumerator: Expenditures for facilities
renewal includingRepair & ReplacementHEAPRCapital RenewalCampus Maintenance
Denominator: Gross square feet of academic space
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30THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
RESOURCES FOR FACILITIES RENEWAL
$3.37
$3.91
$2.76
$4.75
$3.58$3.36
$0
$1
$2
$3
$4
$5
1999 2000 2001 2002 2003 3-Yr Avg.2001-2003
Measure 3B2Fiscal Year
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31THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
RESOURCES FOR FACILITIES RENEWAL
BY TYPE
$1.18
$0.78
$0.48
$1.46
$0.00
$0.50
$1.00
$1.50
Repair &Replacement
HEAPR Capital Renewal CampusMaintenance
Measure 3B2
Fiscal Year 2001 to 2003 Average
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32THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
MEASURE 3C1: UTILIZA-TION OF TECHNOLOGY
IN INSTRUCTIONDefinition: Percent of course sections
offered on the internetNumerator: Number of course sections
offered entirely on the internetDenominator: Number of course
sections offeredContext:
Percent of headcount in internet coursesNumber of students in internet courses
only
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33THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
PERCENT INTERNET COURSES
1.5%
0.8%1.1%
2.8%
1.5%
1.9%
2.3%
0.4%0.2%
2.8%
1.2%
4.4%
0%
1%
2%
3%
4%
5%
Credit Non-Credit Total
2000 2001 2002 2003
Measure 3C1
Fiscal Year
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34THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
PERCENTHEADCOUNT IN
INTERNET COURSES
3.1%
0.3%
3.4%
6.8%
0.7%
5.1%
0.5%
4.6%
0%
1%
2%
3%
4%
5%
6%
7%
Credit Non-Credit Total
2000 2001 2002 2003
Measure 3C1
Fiscal Year
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35THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
STUDENTSTAKING ONLY
INTERNET COURSES
3,172
2,030
1,094
352
0
500
1,000
1,500
2,000
2,500
3,000
3,500
2000 2001 2002 2003
Measure 3C1.3
Fiscal Year
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36THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
MEASURE 3C2: IMPLEMENTATION OF WEB
& OTHER TECHNOLOGY
Definition: Percent of institutions that have implemented web & other technology
Numerator: Number of institutions that have switched on web-based functions in ISRS
Denominator: Number of colleges and universities
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37THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
IMPLEMENTATIONOF WEB-BASEDTECHNOLOGY
63.9%
47.2%
64.7%
11.1%
53.6%
81.0%
0%
20%
40%
60%
80%
100%
StudentBusinessFunctions
StudentProgram
Functions
ProspectiveStudents
Staff & Faculty SystemEfficiency
Overall
Measure 3C2
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38THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
IMPLEMENTATIONOF WEB-BASEDTECHNOLOGY
34.6%
79.9%
100.0%
100.0%
94.1%
87.5%
70.8%
0% 20% 40% 60% 80% 100%
Distance Learning
Financial Aid-Awards
Web Functions
View Grades
Register
Online Payment/Finance
Demographic Changes
Measure 3C2.1
Student Business Functions
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39THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
MEASURE 3C3: UTILIZA-TION OF TECHNOLOGY IN SUPPORT SERVICES
Definition: Percent of course registrations via the internet
Numerator: Number of student course registrations via the internet
Denominator: Number of course registrations
Additional components being considered:Percent of applications via the internetPercent of grades entered via the internet
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40THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
PERCENT OF COURSE REGISTRATIONSUSING THE WEB
52.9%
63.6%
40.9%
54.8%
36.0%
45.0%
0%
10%
20%
30%
40%
50%
60%
2001 2002 2003
Credit Credit & Non-Credit
Measure 3C3
Fiscal Year
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41THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
MEASURE 3C4: CUSTOMER SATISFACTION
WITH IT SERVICES
Definition: Percent of customers that reported being satisfied with IT Services
Numerator: Number of customers that reported being very or extremely satisfied with IT services
Denominator: Number of customers responding to the item
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42THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
OVERALL ITS SATISFACTION
42.0%
2.5%
12.8%
43.2%
32.9%
8.6%
0% 10% 20% 30% 40% 50%
Completely Satisfied orVery Satisfied
Completely Dissatisfied
Very Dissatisfied
Satisfied
Very Satisfied
Completely Satisfied
Measure 3C4
2002 Survey of ITS Customers
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43THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
ITS SATISFACTIONBY PRODUCT
65.4%
49.6%
37.9%
38.2%
48.7%
52.0%
0% 10% 20% 30% 40% 50% 60% 70%
Information Security
Data Management
Technology Infrastructure
System Development &User/Customer Services
Integrated StatewideRecord System (ISRS)
Office of InstructionalTechnology (OIT)
Measure 3C4.1
2002 Survey of ITS Customers
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44THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
MEASURES 11A, 11B &11C: ECONOMIC
DEVELOPMENT
Updates with data on Fiscal Year 2002 graduates
Inflation adjustment of wage rates using Employer Cost Index
Developing additional measure on percent of graduates in Minnesota
Developing additional drill-downs by racial-ethnic status
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45THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
GRADUATERELATED
EMPLOYMENT
90.3% 91.1%88.4% 88.8% 89.2%88.2%
0%
20%
40%
60%
80%
100%
1998 1999 2000 2001 2002 1998-2002
Measure 11AFiscal Year
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46THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
CONTINUEDEDUCATION RATE
16.0%16.7%
17.5%
21.3%
17.8%17.3%
0%
5%
10%
15%
20%
25%
1998 1999 2000 2001 2002 1998-2002
Measure 11BFiscal Year
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47THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
GRADUATEWAGE RATE IN
CURRENT DOLLARS$14.63$14.45
$14.19$13.54
$12.44
$0
$3
$6
$9
$12
$15
1999 2000 2001 2002 2003
Measure 11C.3FY indicates year wages were earned
by previous year’s graduates.
Fiscal Year
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48THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
GRADUATEWAGE RATE IN
CONSTANT DOLLARS$14.63 $14.64 $14.70
$14.03$12.95
$0
$3
$6
$9
$12
$15
1999 2000 2001 2002 2003
Measure 11CFY indicates year wages were earned
by previous year’s graduates.
Fiscal Year
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49THE STUDENTS’ CHOICE: EDUCATION FOR DEMANDING TIMES MINNESOTA STATE COLLEGES AND UNIVERSITIES
NEXT STEPS
Affordability MeasureTransfer student success versus native
studentsShift of unnecessary program
duplication measure to a broader concept of program viability