Download - 1 UNIVERSITY OF PRETORIA Visit of the Principal, Prof C de la Rey to the UP Library, 18 June 2010
1
UNIVERSITY OF PRETORIA
Visit of the Principal, Prof C de la Rey to the UP Library, 18 June 2010
2
Content
• Library Mandate• Mission, Vision, Values• Library Strategies 2006-2010• Library structure• Key strategies:
– Enable Teaching & Learning– Enable Research– e-Strategy– Community & Professional engagement– Quality Assurance & Staff development
• Strategic planning process: 2011-2015
3
Strategic framework: Mandate
The Library is responsible for the management of
academic information and knowledge,
and for leading the University in information and
knowledge innovation
We strive to be a world-class 21st century academic research library enabling the University of Pretoria to be an internationally recognised research university
The vision will be achieved by:
• Developing a well balanced and relevant information collection
• Providing access to information in all formats nationally and
internationally
• Taking responsibility for information literacy
• Enabling research
• Contributing to learning and teaching excellence
• Developing and implementing e-services to enhance UP research, learning & teaching, and Library products
• Contributing to community development
We value:
• Positive energy for success
• Professional and ethical behaviour
• Diversity as an asset
Vision
Mission
Values
Vision, Mission, ValuesVision, Mission, Values
Academic excellence
UP STRATEGIC THRUSTS
Local impact
Transformation
2010201020092009200820082007200720062006
Teach Students eLiteracy & Life-long Learning Skills
Develop Research Support Strategy
Develop new Research Support Role for Information Specialists
Implement Research Support Strategy
Open Access to Scholarly Material
20102010200920092008200820072007
Enhance information literacy for academic success and lifelong learning by using an integrated
approach
LIBRARY STRATEGIESLIBRARY STRATEGIES LIBRARY STRATEGIC
AREAS
Information Collection
Information Literacy
People centered institution
Excellence in core functions
Excellence in support
functions
Sustainability
Interfaces
Sustainability
Community development
Redefine the information collection to meet the challenges of the new information environment
Strengthen the role of the Library in the facilitation of learning and teaching
Impact positively on research
Develop, implement & integrate e-services to enhance: UP research, learning & teaching, & Library products
Contribute to community development
Ensure the sustainability of the UPLS: Financial issues, Quality assurance, Physical facilities, Marketing,
Fundraising, Risk management
e-Strategy
Enable research
Learning & teaching excellence
HR
We strive to be a world-class 21st century academic research library thereby enabling the University of Pretoria to be an internationally recognized research university
VisionVision
Obtain retain and train staff with relevant competencies & attitude
Researchers
Alumni
Post graduate students
Lecturing staff
Undergraduate students
External market
DELIVERY DELIVERY CHANNELSCHANNELS
Virt
ua
l re
sea
rch
en
viro
nm
en
t
E-S
erv
ice
Re
sea
rch
sp
ace
Le
arn
ing
ce
ntr
e /
sp
ace
Ph
ysic
al s
erv
ice
CLIENT FACING CLIENT FACING DELIVERY UNITS & DELIVERY UNITS &
OPERATIONSOPERATIONS
Fac Lib : VETFac Lib : VET
Fac Lib : HEAFac Lib : HEA
Fac Lib : LAWFac Lib : LAW
Fac Lib : EDUFac Lib : EDU
Fac Lib : EMSFac Lib : EMS
Lib
rary
Tech
nic
al S
erv
ices “
Back
Offi
ce”
POLICIES & STANDARDSPOLICIES & STANDARDS
DIRECTION, PHILOSOPHY, PRIORITIESDIRECTION, PHILOSOPHY, PRIORITIES (Robert Moropa)(Robert Moropa)
IT (
Main
ten
an
ce &
Develo
pm
en
t of
Infr
astr
uctu
re)
Fac Lib : HUMFac Lib : HUM
Fac Lib : THEFac Lib : THE
Fac Lib : ENGFac Lib : ENG
Fac Lib : ScienceFac Lib : Science
Special Collections
Special Collections
eR
ES
ER
CH
& D
EV
ELO
PM
EN
T &
SER
VIC
ES
SC
HO
LA
RL
Y C
OM
MU
NIC
AT
ION
eR
ES
ER
CH
& D
EV
ELO
PM
EN
T &
SER
VIC
ES
SC
HO
LA
RL
Y C
OM
MU
NIC
AT
ION
CLIE
NT S
EG
MEN
TS
Central Circulation
Central Circulation
Learning Centre
Learning Centre
(Robert (Robert Moropa)Moropa)
(Hilda Kriel)(Hilda Kriel)
STRATEGIC HORIZONTAL DESIGNSTRATEGIC HORIZONTAL DESIGNDepartment of Library Services, University of PretoriaDepartment of Library Services, University of Pretoria
MA
RK
ETIN
G,
TR
AIN
ING
&
FU
ND
RA
ISIN
GQ
UA
LIT
Y A
SS
UR
AN
CE
MA
RK
ETIN
G,
TR
AIN
ING
&
FU
ND
RA
ISIN
GQ
UA
LIT
Y A
SS
UR
AN
CE
SU
PP
OR
T S
ER
VIC
ES
UN
ITS
: F
INA
NC
E,
HU
MA
N R
ES
OU
RC
ES
& F
AC
ILIT
IES
SU
PP
OR
T S
ER
VIC
ES
UN
ITS
: F
INA
NC
E,
HU
MA
N R
ES
OU
RC
ES
& F
AC
ILIT
IES
(Heila (Heila Pienaar)Pienaar)
(Ujala (Ujala Satgoor)Satgoor)
Mandate: Library is responsible for the management of academic information
and knowledge, and for leading the University in information and knowledge
innovation
Enable teaching & learning
e-Strategy
Community & professional engagement
Enable research
•Information literacy training (e.g. using game technology)
•Learning centre / commons
•Integration with ClickUP (web pages with full-text information resources)
•Relevant reserved information collection
•Faculty libraries with information specialists for each subject
•Relevant information collection (extensive e-resources)
•Information literacy training for postgraduates and researchers
•Enhanced research competencies
•Planned research commons
•Open access repositories
•Open mandate (UP articles)
•Digitisation & preservation
•Web 2 tools
•e-Research: research data management & VRE’s (virtual research environments)
•Carnegie African Library Leadership Academy
•Mamelodi library community outreach
•Presenting workshops on e-skills
•World Digital Library
Key strategies
Enable Teaching & Learning
8
9
Examples of services & projects that enable teaching & learning
• Anti-plagiarism campaign
• Reference pages in ClickUP
• Copyright Clearance Centre
• Library 2 tools: Library mashup page, Movies @ Merensky and Fiction Friday via blidgets
• Services to visually impaired students
• Information specialist in Spur
• Virtual Reference service and chat service (Ask-a-Librarian)
• Training:
– Orientation of First Years
– Training as part of academic courses
– Training that is done on request but does not form part of the formal curriculum
– Individual vs group training
Next
10Back
11
9644
15595
0
1000
2000
3000
4000
5000
6000
7000
8000
9000
10000
11000
12000
13000
14000
15000
16000
17000
18000
19000
20000
2006 2010
Amount of clients trained
In 2006 information specialists provided training to 9644 clients and in 2010 they provided training to 15595 clients. In 2010 there is a 62% (5951) increase in the amount of clients that received training, compared to 2006.
Comparison between 2006 survey and 2010 survey:
Back
12
87
95
0
10
20
30
40
50
60
70
80
90
100
2006 2010
Amount of information literacy training courses
In 2006 the amount of information literacy training courses provided by information specialists formed part of 87 specific academic courses (Eg. Economics 110) and in 2010 information literacy training formed part of 95 specific academic courses. In 2010 there is only a 9% (8) increase in the amount information literacy training courses that forms part of a specific academic course, compared to 2006. However, in 2010, 125 extra information literacy training courses (That does not form part of a specific academic course) were also presented to various clients.
Comparison between 2006 survey and 2010 survey:
Back
Back
14
Enable Research
• Skilled information specialists: Workshop attended by all information specialists on the Research process
• Carnegie Grant– Research Commons– PRIMO (Discovery tool)– Research Academies
• Information specialists have office hours in some Faculties
15
e-Strategy: Why such a strategy?
• Can be seen as a high-level Innovation Strategy for any organisation
• Integrate e-Information applications within a broad framework
• Help to focus the organisation • Keep the organisation on the cutting edge of
new developments • Establish a framework for capacity e.g. staff, IT
to implement the strategy• Actually just another term for a focused
corporate Knowledge Management strategy
Objective: Creating an e-Environment for Scholarship
e-Research e-Learning
Digitisation & Preservation
Open ScholarshipRepositories
Library web
Web / Library 2
e-Resources
e-Information Strategy focus
areas
Mobile services
e-Research
Objective: to do faster, better and different interdisciplinary research
• e-Research advocacy• Virtual Research Environment (VRE) projects• Research data management initiatives
e-Research Advocacy
•Digital Curation Conference: 2008 (Pretoria)•e-Research Seminar: 2009 (Pretoria)•Digital Scholarship & Curation Conference: 2009 (Pretoria)•Digital Scholarship & Curation Conference: 2010 (Gaborone)
Van Deventer, M., Pienaar, H. 2009. Report on the 2nd African Digital Scholarship and Curation Conference. D-Lib Magazine, 15 (7/8), July / August 2009. http://www.dlib.org/dlib/july09/vandeventer/07vandeventer.html
SA Malaria researchers’ VRE components
Project management
Project management system
Proposal writing
Document management system
Generic software e.g. MS / Open Office
Real time communication
Skype, smart board, video conferences
Training / mentoring etcE-learning
system for researchers
Identification of funding sources
Identification of research area
Literature review & indexing
Identification of collaborators
Internal shared database of indexed articles
Dissemination & artifacts
Web/wiki/blog: search engines, databases; researchers & topics; funders, portals, communication, projects
Repositories: research results; experiments; literature & documents
Red: noneOrange: someYellow: all
Scientific workflow
(Collaborative) Electronic Lab book
Sophisticated instruments that generate digital information and data
Servers with data files
(Free) Data analysis software
Integrated data management system
Access to research networks & super computers; access to labs with in silico screening +
Mathematical modelling tools; numerical algorithm tools; simulation software; in silico experiments
Pienaar, H., Van Deventer, M. 2009. To VRE or not to VRE? Do South African malaria researchers need a virtual research environment? Ariadne, 59, April 2009. http://www.ariadne.ac.uk/issue59/pienaar-vandeventer/
BL / MS RIC: Manage-ment of published info
ResearchGate: research collaboration
OPENWETWARE: Lab Notebook on Blog
myexperiment: scientific workflows
archer e-Research toolkit: data management
nanoHUB: subject gateway built on
HUBzero platform
HUBzero: access to interactive simulation
tools
Research data management
• Survey of research data management practices at the University of Pretoria
• Very Large Database initiative (CSIR)
• World Data Centre for Biodiversity and Human Health in Africa (NeDICC)
e-Learning
Integration of web resource pages with the different modules of the e-Learning system
Teaching e-Skills to UP librarians:60 minutes workshops
Games for Information Literacy
Digitisation > Digital Collectionshttp://www.library.up.ac.za/digital/index.htm
World Digital Library (WDL)
e-Resources, global search engine & catalogue
Open Scholarship
Repositories
Digital Repository ModelDigital Repository Model
Only digital material can be submitted: digitised or digitally born
Van Deventer, M.J., Pienaar, H. 2008. South African repositories: bridging knowledgedivides. Ariadne, 55, April 2008. http://www.ariadne.ac.uk/issue55/vandeventerpienaar/;https://www.up.ac.za/dspace/handle/2263/8615
UP Library manages 2 repositories
Examples: Repository content
Blogger: UPSpace metadata training
Facebook: Information specialists available in the student environment
YouTube channel for UP Libraryhttp://www.youtube.com/watch?v=Sy0f-qHSHM4
Web 2 tools
Penzhorn, C., Pienaar, H. 2009.The use of social networking tools for innovative service delivery at the University of Pretoria Library . Innovation: journal of appropriate librarianship and information work in Southern Africa. 38, June 2009: 66-77. http://www.innovation.ukzn.ac.za/innovationbase.htm
Library web: gateway to tools, information resources & experts
UP Library Mobile Web page (beta)
38
Community & Professional engagement
• Community engagement mostly from Mamelodi campus• Information literacy project in co-operation with Mae Jameson Reading
Room, US Embassy
39
Partnerships & professional organisations
• Partnership with TCLIS– BookJol (2008)
– World Book Day (2009)
• Centre for African Library Leadership (CCNY funding - $1m)
– Training Facility in the Merensky Library
– Carnegie Library Leadership Academies (6)
– Train-the-Trainer (3)– Address the library
leadership needs in SA & Africa
• LIASA – national and regional leadership
• Board of the National Library of South Africa
• GAELIC (chair)
• SANLIC (board)
• CHELSA
• SAOUG
• NeDICC
Quality Assurance & Staff Development
• Quality Assurance– Self review - 2006– HEQC Audit 2007 - commendation for the Library– Benchmark exercise with national and international
university libraries– Peer Review - 2010/2011
• Staff Development– Investors in People assessment - 2009– Staff Development Plan– Towards a people organisation– One organisation, many leaders
Table 3: Indicators for South African university libraries (including distance students)#University UP* A B** C D***
Library allocation as % of university income
4.6% 6.4% 6% 5.4% 6.01%
Average expenditure per student (2007)
R1519 R2948 R2069 R2059 R2076
Average expenditure per client (2007)
R1428 R2660 R1923 R1929 R1988
Students per library staff member 303 132 174 208 138
Clients per library staff member 322 146 188 222 145
UG students per computer workstation
149 90 67 151 75
UG students per study seat 16 8 5 10 15
Service hours**** 70 74 45 72 82.5
Sites 11 9 11 5 4
Service points/manned desks 17 22 16 21 5
* UP study centre included in study seats count** University B: Library allocation as % of university income: information from the library’s web site*** University D: 2006 data**** Hours per week during term time
#DEPARTMENT OF LIBRARY SERVICES2008 BENCHMARKING REPORT
42
Strategic Planning Process: 2011-2015
• Framing
• Scanning
• Forecasting
• Visioning
• Planning• Acting (Hines & Bishop, Thinking about the Future, 2007)
43
"The UP Library Services has earned a reputation for strategic bravery,
innovation and independent thinking."