26 NOVEMBER 2013
Wel Come
Workshop On
ParcelNet
23.12.2013
Agenda
Existing & New Products in Parcel category
Role of each Office
Role of each Software
Product Norms for New Parcel Services
Life Cycle of New Parcel Products
Pre-requisites
Guidelines for successful implementation
Solutions Provided after Release
Existing & New Parcel
Products
Existing Parcel Products
Ordinary Parcel Registered Parcel VP Parcel VP Insured Parcel EPP Parcel (discontinued w.e.f. 02.12.2013)
New services introduced as per the customer needs – More focus on Bulk Customer
End to End transmission of data and tracking of consignments from booking to delivery
Cash on Delivery facility as value addition to provide fast and economical remittance
No mandatory insurance
Track and Trace facility to customers
Revamping Parcel Business -- Targets
Some new Services/Products take birth
Business Parcel (Only for Bulk Customers)
Express Parcel (both Retail and Bulk)
Note: Express Parcel Post (EPP) since discontinued.
Rationalization results
Role of Each Office
in Parcel Operations
Retail Booking --- Only by Post offices
Bulk Booking --- 1) Post Offices (if designated) 2) Parcel Booking Centres
Sorting & --- Parcel Hubs/Express Parcel HubsTransmission
Delivery --- Post Offices
Payment --- Post Offices(in case of COD)
Concept of New Parcel Booking Centres
New Parcel Booking Centres perform
a) Booking of Retail as well as Bulk Parcels (both Business and Express Parcel)
b) Despatch to local Parcel Sorting Centre
c) Selected PBCs are authorized by Directorate to close direct bags to other Parcel/Express Parcel Hubs
Concept of Parcel Hubs/Express Parcel Hubs The units performing Sorting of Parcels are termed as
Parcel Hubs/ Express Parcel Hubs
Parcel Hubs and Express Parcel Hubs are two different offices
Parcel Hubs perform sorting and transmission of Ordinary Parcels Registered Parcels Business Parcels
Express Parcel Hubs (currently in 20 cities) perform sorting & transmission of Express Parcels
Role of each Software
in Parcel Operations
At Post OfficesFunction Application responsible Remarks
Retail Booking Point of Sale No retail booking for Business Parcels
Bulk Booking BNPL Parcel (To be installed only if Bulk booking is to be done)
New application. To be installed freshly
Despatch Despatch Despatch of all Parcels booked through PoS and BNPL Parcel
Delivery Postman Delivery of all kinds of Parcels including COD articles
Payment Treasury In case of COD articles
Transmission of booking, Despatch & Delivery data to ParcelNet Central Server
RNet Communication New RNet Communication software handles data in r/o both Registered and Parcel transactions.
Transmission of Data from Delivery Post Office to Payment Post Office
ePayment Communication Once article is delivered in Postman, data transmission to Payment office happens internally without any user intervention
At Parcel Booking Centres
Function Application responsible
Remarks
Bulk Booking (both Express Parcels and Business Parcels)
BNPL Parcel As this is a new type of office, all the applications are to be installed afresh for exclusive use of PBCs
Despatch Despatch
Transmission of article Data to ParcelNet Central Server
RNet Communication
At Parcel Hub/Express Parcel Hub
Function Application responsible
Remarks
Receipt, Opening, Closing and Despatch of Bags
ParcelNet Client New application. To be installed freshly
Transmission of Data between Parcel Hub & ParcelNet Server
ParcelNet Communication New application. To be installed freshly
For both Parcel Hub and Express Parcel Hub, Software is common. Based on the configuration done at the time of installation (selecting the office type either as Parcel Hub OR Express Parcel Hub), data will be exchanged with Central Server.
Product Normsfor
New Parcel Products
Norms for Business Parcels
Only available to contractual customers (Bulk Customers)
No retail booking. Hence booking can be done
only in Parcel Booking Centres
Minimum monthly business of Rs.7500-00 (OR) 100 Parcels for becoming contractual customers
Add-on facilities like Insurance and COD
Norms for Business Parcels……..Contd
Minimum Weight – 2 Kg; Max Weight – 35 Kg
Transmission through surface
Volume based discount
Handled in Parcel Hubs
Weight slabDistance
Upto 2 Kgs
Every additional 1 Kg up to 5 Kgs.
Every additional
1 Kg above 5
Kgs.Local 45 12 14
Within State 80 20 22
Neighbouring State 100 25 28
Other States 115 30 32
Between Metro and State Capitals*
105 25 28
NCR-Delhi/ Ghaziabad/ Noida /Greater Noida/
Faridabad
70 15 18
*provided it is not covered under within state or neighbouring stateThe above tariff shall be exclusive of taxes. The taxes, if leviable, have to be paid extra as notified by the Central Government from time to time.
Tariff for Business Parcels
Norms for Express Parcels Available to both retail and Bulk Customers
Retail Express Parcels to be booked in Post Offices through Point of Sale
Bulk Express Parcels can be booked in Parcel Booking Centres (using BNPL Parcel Software)
Minimum monthly business of Rs.7500 Or 100 Parcels for becoming contractual customers
Point to Point service. Currently limited to 20 Cities
Norms for Express Parcels……Contd
Minimum weight 0.5 Kg
Maximum weight 20 Kg for Retail customers Maximum weight for bulk customers is 35 Kg
Volume based discount
Cash on Delivery facility for bulk customers/ VPP facility for retail customers
Sorting done in Express Parcel Hubs
Currently this facility is available only to 20 cities
Agra Jammu
Bangalore Kolkata
Bhubaneshwar Lucknow
Chennai Ludhiana
Delhi (NCR) Mumbai
Patna Pune
Guwahati Parwanoo
Hyderabad Shillong
Indore Surat
Jaipur Thiruvananthapuram
Tariff for Express Parcels
The above tariff shall be exclusive of taxes. The taxes, if leviable, have to be paid extra as notified by the Central Government from time to time.
Weight slabDistance
Upto 500gm
Every additional 500 gm up to 5 Kgs.
Every additional 500 gm above 5 Kgs.
Local 30 8 10
Within State 50 14 16
Neighbouring States 60 18 20
Other States 80 20 22
Between Metros and State Capitals*
70 18 20
NCR-Delhi/ Ghaziabad/ Noida/Greater Noida/ Faridabad
40 10 12
* provided it is not covered under within state or neighbouring state
Cash on Delivery• Cash on delivery facility available for bulk customers of Express Parcel and Business Parcel
• Minimum value of COD is Rs. 60 and maximum is Rs. 50000/-
• Articles whose COD value is upto Rs. 10000/ to be invoiced to Postman for door delivery
• Articles whose COD vamlue is more than 10000/- to be given window delivery
• Only amount mentioned as COD value to be collected from customer
• NO Money Order commission to be collected or MO is booked for remittance
• Remittance to be made through ePayment
Life Cycleof
New Parcel Products
Delivery (Postman)
Sorting & Transmission at Hub(ParcelNet Client & Comm)
Transmission of data from/to Post Office (RNet communication)
Despatch (Despatch)
Retail Booking (Point of Sale)
Life cycle of Retail Parcel (with Software responsible)
Life Cycle of Bulk Parcel (Non COD)
Delivery (Postman)
Sorting & Transmission at Hub (ParcelNet Client & Comm)
Transmission of data from/to Post Office (RNet communication)
Despatch (Despatch)
Bulk Booking (BNPL Parcel)
Customer Registration (ParcelNet)
Transmitte
d
Delivered
Value
collected
remitted to
sender
paid to
sender
Article booke
d
COD Parcel
Life Cycle of Bulk Parcel (COD)
Payment of COD Amount (Treasury)
Transmission of delivery data to Payment Office (ePayment)
Delivery (Postman)
Sorting & Transmission at Hub (ParcelNet Client & Comm)
Transmission of data from/to Post Office/PBC (RNet communication)
Despatch (Despatch)
Bulk Booking (BNPL Parcel)
Customer Registration (ParcelNet)
Biller Registration (ePayment)
Workshop on ParcelNet 26 November 2013
Pre-requisites
26 NOVEMBER 2013
Go through Guidelines document, Release Document, User guide before attempting to Upgradation of ParcelNet Update 29112013
Upgrade using ParcelNetUpdate29112013 available in CEPT ftp site at URL ftp://ptcinfo.org/Meghdoot7/Updates/
Post Offices: IFSUpdate22112013 is the pre-requisite
Parcel Booking Centres: Fresh installation of Point of Sale, Rnet Communication & BNPL Parcel
Parcel Hub/Express Parcel Hubs: Fresh installation of ParcelNet Client and ParcelNet Communication
Pre-requisites
26 NOVEMBER 2013
For any errors after Upgradation, refer to SolutionsTo ParcelNetUpdate folder available therein.
For any unresolved issues, send email to [email protected]
Appraise the staff concerned about the new process/products after up-gradation of the Software.
Refer to FAQ portion available in ParcelNet Website for the procedural inforamtion.
Pre-requisites…..Contd
Guidelines for Successful
Implementation
26 NOVEMBER 2013
No need to install BNPL Parcel software if no Bulk customers are attached
No need to do any configuration changes in Point of Sale/ Despatch/Postman/RNet Communication. Successful upgradation of the software is enough.
Request for Officemaster data through Rnet Communication,
for getting the Customer information in BNPL Parcel application (registered through ParcelNet Website)
At Post Offices
26 NOVEMBER 2013
Two kinds of electronic data is transmitted to Delivery office in case of COD article.
a) Booking information containing COD amount etc. This is transmitted immediately after article is booked
b) Virtual data (from concerned Parcel Hub/Express Parcel Hub) along with physical transmission of COD article
Electronic data as mentioned at (a) is compulsory for invoicing
any COD article. If no electronic data is received, System informs the same when operator proposes to invoice the COD article.
Request for electronic data through Postman Supervisor Tools Request resend COD data.
At Post Offices……Contd
26 NOVEMBER 2013
As the office is new, ensure that the office is created as type
“PBC” by CEPT by entering the pincode in ParcelNet Website.
If not created, send request for office creation by email to CEPT Mysore
Customer Registration in ParcelNet Website has to be done only after the office is created by CEPT, as the Office Booking
has to be selected at the time of Customer Registration.
If any PBC works under the control of RMS Division, the eBIller registration of a COD customer has to be got done
through local Postal Division and the eBiller ID so generated has to be entered in ParcelNet website while registering the BNPL Customer by RMS Divisional Administrator.
At Parcel Booking Centres
26 NOVEMBER 2013
As the office is new, the following modules have to be installed afresh and upgraded sequentially upto ParcelNetUpdate
Point of Sale (for the purpose of Despatch) Rnet Communication BNPL Parcel
Above 3 applications should be separate for PBC. If any other office is
running in the same premises (like Post Office, BPC), care to be taken that the above three applications are installed separately for the purpose of Parcel Booking Centre (as the software identifies it as a separate office)
At Parcel Booking Centres…….. Contd
SolutionsProvided
after Release
26 NOVEMBER 2013
BNPL Parcela) Revised Excel format for bulk upload in order to automate the Tariff, Article Type, COD
Amount etc.
b) Removal of restriction on Minimum number of characters in Excel File upload
c) Customer wise Booking Report & Consolidated Booking report containing the tariff (Postage) for each article and Total tariff for the entire day.
d) Excel File for bulk upload has to allow all the special characters except Commas(,) and quotations (‘ , “).
e) Provision for Minimization of the Booking Screen.
f) Installation of BNPL Parcel Software in offices having SQL 2000.
26 NOVEMBER 2013
Despatch
a) Provision for closing of Bags with previous day’s deposit articles (which was removed during Project Arrow implementation) only for Parcel Booking Centres (Not for Post Offices).
b) Generation of Bag List (Parcel List containing the list of parcels contained in the Bag) immediately after closing a Bag (instead of going to Reports menu).
c) Provision for automatic generation of mail list after Despatch
26 NOVEMBER 2013
Postman
a) While opening the Bag, the focus is going to Close Button
b) Option for Postman supervisor to request for electronic data of COD articles
c) Removal of Barcode validation in delivery module
d) BO Verification in case of COD articles delivered through Branch Post Offices
26 NOVEMBER 2013
Postman
a) While opening the Bag, the focus is going to Close Button
b) Option for Postman supervisor to request for electronic data of COD articles
c) Removal of Barcode validation in delivery module
d) BO Verification in case of COD articles delivered through Branch Post Offices