Download - An quick intro to Families Information Direct (FiND) and the Family Services Directory (FSD)
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An quick intro to Families Information Direct (FiND) and the Family Services Directory (FSD)
May 2013
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In a nutshell…One stop information and advice service for families and practitioners in Redbridge
How to contact
Helpline (freephone)0800 587 7500/020 8708 9197
Websitehttp://find.redbridge.gov.uk
Drop inOffice currently in Hainault
Outreach services1:1 meetings, group sessions or events available on request
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Strategic role of FiND
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Family Services Directory (website)
Gateway to thousands of local and national services
Much more than just a directory: services, info and guidance
13,000 visits per month
Maintained in partnership with colleagues across all sectors
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Parents and Carers Zone> A wealth of information for families with children aged 0 to 19 years
Childcare
Education
Employment
Health
Money
Parenting
Parenting through difficult times
Places to go and Things to do
Staying safe
Young parents
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Parents and Carers Zone> Parenting
Baby and child development
Fostering and adoption
LGBT families
Looked after children
Managing behaviour
New mums and dads
Parenting classes
Twins and multiple births
And much more!
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Parents and Carers Zone> Money Matters
Bereavement
Childcare
Disability
Emergency
Illness
Low incomes
Lone parents
New parents
Students
Travel
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Parents and Carers Zone> Parenting through difficult times
Wide range of issues covered
Guidance available for families
Quick access to services
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Parents and Carers Zone> Drug and alcohol misuse
22 services listed
Guidance pages
Links to other areas
Still a work in progress
Maintained with the Mental Health/ Substance Misuse forum
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Parents and Carers Zone> Sexual exploitation (in progress)
Only 11 services listed
Guidance pages
Links to other areas
Still a work in progress
Maintained with the Sexual Exploitation Forum
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Parents and Carers Zone> Domestic abuse
Guidance for families
45 services listed
Cover your tracks
Guidance for practitioners
Links to other young people/Kids zones
Maintained with the Domestic Abuse Forum
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New domestic abuse leaflet (available April 2013)
What is domestic abuse?
Is abuse present in my family?
What about my children?
Your rightsas a person
Who can help?
17 serviceslisted
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22 Children’s Centres across Redbridge
More than 200 sessions available at any time
Gateway to health, education, employment and family support services for families with 0 to 5s
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All disability/ SEN services available to children and young people aged 0 to 25 years
Informed Families is the main signposting service for support, advice and information
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Introducing MARCo
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What is MARCo?• An online tool for practitioners from all sectors • Login feature allows some information to be restricted only to
practitioners• Focus on directories and early intervention services
How to access MARCo• Via FiND website or through Redbridge i (keyword FiND or MARCo)
http://find.redbridge.gov.uk
Who is MARCo for?• People from all sectors of the children and families workforce in
Redbridge
Where did it come from?• Commissioned by the High Risk Families Early Intervention Strategy
Group in October 2011. Official launch October 2012
What is on MARCo?• Main foundation of MARCo: directories and early intervention
services• Portals on data, maps, contacts, funding, training, local and national
strategies
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http://find.redbridge.gov.uk
Directories and Early Intervention Services
Directories bringing together the full range of services categorised by
• Council (226)• Health (76)• Private and voluntary (403)• Other public (61)• Commissioned services (58)
Early Intervention services (617)
Alternatively, ‘shop’ for services using filters to narrow down your search, by:
• age, postal area, days of the week, disability/additional need, local or national service, locality and subject (services by subject)
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http://find.redbridge.gov.uk
Services by SubjectWord cloud illustrating the range of subject areas searchable within MARCo.
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How to access the Early Intervention Services Directory
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What’s in the secure areas of MARCo?
Can MARCo be used to share or transfer files on families?No, MARCo is not for sharing of personal data
Detailed contact lists of colleagues: e.g. PSAs, EWOs, EPs, SENCOs, CAF Team, FiND, Children’s Centres, SLTs
Guidance and referral forms and ‘back office’ info, e.g. waiting lists, training materials, events, meetings and minutes
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Detailed contact lists: sample Education Welfare Officers
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Detailed contact list samples: MASH Team contact details
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http://find.redbridge.gov.uk
Progress so far….
34,500 page views on MARCo since July 2012
3,200 ‘members’ from all sectors
Positive feedback from all partners
Local recognition as the place to come for information and resources
National recognition as a beacon of good multi-agency practice
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http://find.redbridge.gov.uk
More information...
Contact Bruce Hausenloy at Families Information Direct (FiND)
Freephone 0800 587 7500Email [email protected] http://find.redbridge.gov.uk