1 January 2012 CONFIDENTIAL
Appalachia Projects Team Core Contractor HSSE Meeting
July 29, 2014
Shell Appalachia Wellsboro Campus
2 CONFIDENTIAL
AGENDA
Breakfast
Introductions and Recognition – Craig and Ronald
Shell Appalachia 2014 Charity Golf Tournament results
“Goalie of the Month” presentation – Lori and Martina
HSSE incidents, “Goal Zero” report and the Q2 Contractor Perception Survey results – Josh Pritchard
Construction Site Safety Standardization – Pat and Craig
Break
Success is in the Basics - Life Saving Rules, BBS, Short-Service employees, www.uacontractor.com external website
“Bonded Routes” website and Road Transportation Safety – Cory Kodish and Matt Burdick
Q&A and wrap up - Craig
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3 CONFIDENTIAL
Appalachia Safety Council Charity Golf Tournament
Partners in Progress/Highland Chocolates - Established in 1997, Partners In Progress, Inc. is committed to people with disabilities to develop and implement vocational, residential and social activities to improve the quality of life for all within our communities. Highland Chocolates is owned and operated by Partners In Progress and currently employs 5 Staff Members and 20 individuals with disabilities.
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Shell Appalachia and our contractors raised a total of $50K, after expenses!
CONFIDENTIAL Restricted
Arnold Yon – Crossfire Brent Mason – Crossfire Benny Byeley – Crossfire Justin Parnell – Crossfire Josh Rush – Crossfire Jeff McCoy – Crossfire
Dan Kohlman – JL Watts Troy Christensen – JL Watts Rich Pequignot – Pequignot Logging
Nominees
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Rich used his stop work authority to tell Bob Burkett and Josh VanDergrift of Shell about a potentially hazardous road condition. The intersection would have posed a rollover risk for his chip trailer.
Rich Pequignot Pequignot Logging
CONFIDENTIAL CONFIDENTIAL
AUDIT FINDINGS
6 8/12/2014
Audit Finding Your Actions
Back-Up Alarm Not Working on Earth Moving Equipment
Review the Guidance Letter and Follow Expectations
Meet and Greet not established a safe distance from the work area. Impacted by noise.
Ensure that the meet and greet area is outside a hazardous noise area for the location.
First Aid Kits with out of compliant items.
Establish an audit procedure to ensure that FA Kits are being checked weekly. This is to be presented to your Contractor Holder prior to August 20th.
GOAL ZERO REPORT
CONFIDENTIAL
GOAL ZERO - NO HARM… NO LEAKS. APP PROJECTS 7-28-14
Total Incidents 2014
Days Since Last Event
LWC 0 522
RWC 0 629
MTC 0 1295
FAC 0 292
LOPC 1 69
NM 1 118
PLD 3 53
MVI 0 563
RTE 0 301
NTC 0 686
UAC 0 474
LSR 0 227
*Data collected from FIM - 01/01/14 through 06/30/14 on 7/1/14
TRCF = 0
LTI = 0
CONFIDENTIAL Unconventional Americas 10 March 2013
Since April 1 through July 27, 2014
Drills – 7
PLD – 3
NM – 1
LOPC – 1
NWR - 1
INCIDENT REVIEW
CONFIDENTIAL Unconventional Americas 11 March 2013
INCIDENT REVIEW
NM - EMPLOYEE SLIPS ON ENV. MATTING
DRILL - MAN DOWN GAS RELEASE
DRILL – TABLE TOP FALL FROM HEIGHTS
LOPC – HYDRAULIC LINE FAILURE
PLD – TELEPHONE LINES CUT DURING EXCAVATION
DRILL – MUSTER
DRILL – MUSTER
CONFIDENTIAL Unconventional Americas 12 March 2013
DRILL – MUSTER
PLD – KEEPER PIN DAMAGED WHILE MOVING SKIDS ON TRAILER
DRILL – MUSTER
DRILL – TABLE TOP HEAT EXHAUSTION
PLD – TRUCK DOOR SCRATCHED
NWR – CONTRACTOR FELT ILL
INCIDENT REVIEW
CONFIDENTIAL Unconventional Americas 13 March 2013
An excavator was being fueled and serviced by a worker. The worker completed the service, secured the service truck, and walked to another task - leaving the service vehicle parked beside the excavator. The excavator operator re-entered their machine and proceeded to swing the boom to the left causing the counter weight to contact the headache rack on the parked service truck.
LFI REVIEW
CONFIDENTIAL Unconventional Americas 14 March 2013
LFI REVIEW
CONFIDENTIAL Unconventional Americas 15 March 2013
While attempting to load two pipe racks simultaneously onto the low boy trailer, the forklift operator inadvertently overshot the pin due to minimal height of the bed pin. The spotter was not positioned in a location to see the pin. As a result, one of the pipe racks, weighing approximately 1500lbs fell 3 ft. to the ground. The job was stopped. Due to the stringent exclusionary zones during this type of job task, no one was in the adjacent area.
LFI REVIEW
CONFIDENTIAL Unconventional Americas 16 March 2013
LFI REVIEW
A contract worker was fatally injured after being struck by a skid
mounted load during truck loading operations at a Groundbirch
well site.
The worker was struck by the load while involved in the loading
operation.
The Emergency Response system was activated, Medivac Air
Ambulance was dispatched, but despite receiving medical
attention, the worker could not be revived.
PERCEPTION SURVEY REVIEW
CONFIDENTIAL Unconventional Americas 18 March 2013
What is perception?
Perception is reality
There are things known and there are things unknown, and in between are the doors of perception. Aldous Huxley
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QUESTION REVIEW FROM MANAGEMENT
1. My feedback to the craft on incidents and trends that occur on the project is being shared and received effectively. Favorable Responses
2. Goal Zero is achievable. Favorable Responses 3. As management, I visibly and actively drive safety from the top down to the
field. Favorable Responses 4. My company’s management is familiar with the safety requirements
contained in the Shell HSSE management procedures. Favorable Responses
5. We manage our sub-contractors like we manage our people. Favorable Responses
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6. As leadership in my company, I support my crews in their decisions related to safety. Favorable Responses 7. I find value in our weekly safety meetings. Favorable Responses 8. Schedule sometimes takes priority over safety on projects. Mostly favorable responses with one form as agree. 9. I see a continuous improvement in my company’s safety program. Favorable Responses 10. My company provides the needed training to safely perform the job. Favorable Responses
QUESTION REVIEW FROM MANAGEMENT
CONFIDENTIAL Unconventional Americas 21 March 2013
In Summary (Management):
27% reduction in from last survey
Management believe Goal Zero is achievable
Managers are open to safety decisions of crews
Management believes they manage subs as themselves
Weekly safety meetings have value to Contract company
Schedule over safety has improved compared to previous surveys
Management believe they see safety improvements within their company
Management believe they provide the needed safety trainings
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QUESTION REVIEW FROM FIELD PERSONNEL
1. Goal Zero is achievable. Favorable Responses 2. I am committed to achieving zero incidents. Favorable Responses 3. Schedule sometimes takes priority over safety on the project.
Favorable Responses 4. Our company’s management is visible and actively participates in the safety
process. Favorable Responses 5. My field manager is fair, firm and consistent when applying safety rules in
the field. Mostly favorable responses, one disagree. 6. My field manager seeks opportunities to give positive recognition to crew
members when they meet/exceed expectations. Favorable Responses
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7. My management supports me in my decision with safety. Favorable Responses 8. I am familiar with the consequences of violating a life saving rule. Favorable Responses 9. In the past 12 months I use more safe behaviors. Favorable Responses 10. I believe I can intervene or stop the job without getting in trouble. Favorable Responses
QUESTION REVIEW FROM FIELD PERSONNEL
CONFIDENTIAL Unconventional Americas 24 March 2013
In Summary (Field Personnel):
42% reduction from last survey
Schedule v. Safety improved
Field personnel believe Goal Zero is achievable and are committed to working toward it
Field personnel appreciate proper enforcement of safety
Field personnel believe their management supports their safety decisions
Life Saving Rule violation consequences must be known to all
One individual strongly disagreed with the ability of Stop Work Authority
CONFIDENTIAL
How can these survey’s improve your business?
CONSTRUCTION SITE STANDARDISATION PROGRAMME
PTP/U – UPDATE
26 September 2013 Restricted
CONFIDENTIAL
THE END IN MIND
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GOAL ZERO
Sites LOOK the same • Site set-up and facilities
based on standard principles
• Consistent branding
in signage and materials
• More visual
project management
•Teams understand how
to access & use standard
materials/tools, developed
from best practice
• Formalized learning
on and between projects Sites KNOW the same
• Everyone feels
proud of their safety
performance and connected
to a global community
• Everyone feels able to
intervene
Sites FEEL the same
Sites DO the same • Hazardous Activity and Safe
Practice standards
understood and implemented
• Consistent approach to
construction safety
management
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ESTABLISHING A SET OF STANDARD GLOBAL SAFETY REQUIREMENTS ACROSS PROJECTS
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CASE FOR ACTION:
• The same, specific activities are
hurting people, repeatedly
(TRC’s and HIPO’s)
• Construction sites across projects are
not consistent in the way they look
and the way in which key HSE
activities are performed
• Project staff are sometimes not
efficient as they re-invent the
wheel/re-learn and spend
unnecessary time searching for
materials on a specific topic
• Contractors are faced with an
inconsistent approach by different
Shell project teams
OBJECTIVE OF OUR WORK:
• Eliminate harm by embedding a set
of standard working practices focused
on high risk and high frequency
incidents
• Achieve consistent branding across
the Projects business by establishing
a consistent approach to site safety
management
• Reduce waste and streamline
processes by providing a clear HSE
activity roadmap supported by a
structured repository of standard
materials/ aids to deliver the above
• Improve experience transfer and
learning
CONFIDENTIAL Restricted
THERE ARE TWO ELEMENTS TO THE PROGRAMME
2. Safety Roadmap and Site Safety Management Guidelines
• Focused on achieving greater consistency in the way we manage safety on sites
• Recommended for all projects to evaluate the Safety Roadmap to assess which activities will enhance the project’s current site safety management approach
1. Hazardous Activity and Safe Practice Standards
• Focused on achieving safer working practices for everyone
• Complements the Life-Saving Rules and builds on the HSSE & SP Control Framework
• Mandatory across Mode 1 and 2 Projects
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CONFIDENTIAL
1. HAZARDOUS ACTIVITY & SAFE PRACTICE STANDARDS
A set of MANDATORY standards, applicable to all Mode I and Mode II sites
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Hazardous Activity
Standards:
1. Confined Space Work
2. Excavations
3. Heavy Equipment and Vehicle
Operations
4. Hot Works
5. Lifting and Hoisting
6. Safe Isolation of Energy
7. Scaffolding and other forms of
access
8. Simultaneous Operations
9. Working at Height
Safe Practice Standards:
A. Barricades and Open Holes
B. Housekeeping
C.Line of Fire
D.Personal Protective Equipment
(PPE)
E. Routine Life Tasks
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HAZARDOUS ACTIVITY STANDARDS
1. Fall arresting systems must consist of a full body harness, personal Dual SRL or two shock absorbing lanyards, self-locking snap hooks. You must be trained before installing or using any fall protection equipment.
2. 100% tie off is required if outside the protected area. Lanyards must be attached to an anchorage that can hold 5,000 lbs and be approved as a tie-off point. The tie off point must be above the work activity.
3. Identify potential hazards for dropped objects and manage dropped objects using tool lanyards. 4. Ensure that the area below is barricaded off with red tape and tags with information about the
hazard, duration of the work and person responsible. 5. Ensure a fall protection recovery plan is in place prior to working at height.
• Verify that everyone working at height has been trained to use or install fall protection equipment • Assign a competent person to carry out inspections of fall protection equipment and ladders before
they are used • Check that scaffolds, mobile work platforms and equipment for lifting people are in line with
Internationally recognized standards • Do not allow chain or rope ladders to be used unless all other means of accessing the work are not
possible
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Working at Height
EVER
YON
E LE
AD
ERS
•Ensure that all floor openings have
covers that are secured, can hold
twice the expected load and are
labelled “Hole Cover”
EXAMPLE
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THE TEAM’S CURRENT FOCUS
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Quick Wins: • Developing materials to support Asset implementation • Engaging with asset teams with updates and the path forward expectations • Rollout the Hazardous Activity and Safe Practice Standards across the business, visual
and toolbox information • Meet with support functions to raise awareness to the CSSS implementation process
(CSMP, CP, etc)
Implementation: • Using current tools (ISN, Contractor Portal)for engaging our contractors (mode 1 and
2) • Robust rollout plans from the asset to be included in the 2014 HSSE plans • Assurance that we have embedded the process effectively across the business • Apply for derogations if required in Q4
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SUCCESS IS IN THE BASICS
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July
2013
CONFIDENTIAL
SUCCESS IS IN THE BASICS!
12 Life Saving Rules – Craig Short Service Employee (SSE) policy - Pat Behavior Based Safety (BBS) – Lori External Shell Contractor website - Martina
http://us.uacontractor.com/
34 8/12/2014
http://www.drillingcontractor.org/astronaut-over-time-normalization-of-deviance-will-lead-to-lower-standards-27749
“Normalization of Deviance” – Astronaut Mike Mullane talks about
prevention of the “predictable surprise”
CONFIDENTIAL
BACKGROUND – THE 12 LIFE SAVING RULES
They are the core element of Shell’s “Goal Zero” standard. What is “Goal Zero”?? (last slide) Introduced in 2009, we looked back 8 previous years and documented 350+ contract and staff fatalities. This ranked very high among major O&G producers for that period of time. The majority of the fatalities were direct results of disregard for processes and procedures already in place. Consequence management for disregard was typically weak. We looked at the leading risks associated with these fatalities and landed on12 high risk areas, resulting in the “12 Lifesaving Rules”
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BACKGROUND
We’ll stay the course with the existing 12 LSR’s and they will not change, nor will the consequences for violating them. Our “goal” is to move even more to a focus on genuine “caring” about saving lives vs. the emphasis weighted towards the consequences of non-compliance. Statistics in 2013 show that more than 30 lives have likely been saved already by compliance with the 12 Lifesaving Rules and 2013 was Shell’s safest year ever!
If you choose to NOT follow the rules, you choose to NOT work for Shell.
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CONFIDENTIAL
What is “Goal Zero”?
We measure Goal Zero by the number of “zero” days. We maintain two Goal Zero counters, one for “no harm” and the other for “no leaks”. At the Group level, a “zero” day is one when there are:
(a) no work-related fatal incidents or other significant incidents impacting employees or contractors at Shell Operated Ventures,
(b) no work-related significant environmental incidents
WHAT IS A BEHAVIOR BASED SAFETY PROCESS?
Brief Presentation on the BBS Process
Lori Zeafla HSSE Technician
CONFIDENTIAL
WHAT IS A BBS PROCESS
•Behavior-based safety is the application of behavioral psychology to promote safe behavior in the workplace using employee involvement. It involves initially identifying practices (behaviors) critical to reducing the risk of injury. These practices and behaviors are then compiled into a checklist that employees use to collect data on safe and unsafe practices within the organization. Finally, employee teams analyze data gained from observations to develop action plans that promote continuous improvement in safety.
One of the biggest challenges in safety is getting people to do what they are supposed to do
CONFIDENTIAL
2013-14 YTD Unconventionals Data (US &
CAN)
This month the focal team identified Personal Protective Equipment as
our #1 hazard.
January Observation identifying this concern: TASK: UNLOADING MATERIAL AT 8 PLEX FOR TRANSFORMER
WHAT: ONE PERSON DIDN’T HAVE GLOVES
WHY: THEY WERE WET AND THEY WEREN’T ABLE TO USE
SOLUTION: PROVIDED PERSON WITH NEW PAIR OF GLOVES
Suggested Actions provided by the BBSM Team
WHAT WHO WHEN Glove use is a cultural issue.
Implement PPE campaign across the
Projects group. Begin implementing in
crew safety meetings.
Shell and
Contractor
Leadership
JANUARY
Conduct leadership tours highlighting
PPE use during the month of February. Site OSR
and
Supervisors
JANUARY
Conduct BBS observations based
around PPE for month of February. BBSM STR JANUARY
Action Items: Chronic Unease – Revisit
what chronic unease means and how it
applies to our field work. Actions Taken: Reviewed with contractor leadership in Safety days in Fresh Start in January 2014. Chronic unease will be reviewed with crews again as we begin to ramp back up.
Shell and
Contractor
Leadership
DECEMBER
Revisit with crews the need to make
sure all buffer zones and spotters are
in place before proceeding with work. Actions Taken: Reviewing Spotter training to ensure all spotter signals compare across the board.
BBSM
STR, Site
OSR and
Supervisors
DECEMBER
Complacency of ongoing hazard
recognition - conduct hazard ID walk-
through surrounding dropped objects Actions Taken: Implementing a hazard id walk thru prior to starting work on any location that has the possibility of dropped objects,
BBSM STR DECEMBER
Barriers are “Low Consciousness of Hazards” and “Knowledge or Training”.
2013: Upper
Extremities: 39.38% of
total incidents:
2014: Upper
Extremities: 33% of total
incidents:
**Need to increase
use of PPE and
observations
regarding regular
PPE use
EXAMPLE OF TRENDING & ACTION PLANS
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BBSM IN APPALACHIA
Appalachia uses a contractor management style approach to BBSM
• Contractors develop their own BBS Process
• Shell Construction in Appalachia has a BBS Team to review contractor data.
• Mid Quarter the Shell BBS Team with Contractor Representatives meet and review
trending data.
• At the end of each quarter the BBS Team and Contractor Representatives meet and
review trending data and proposed action plans to address identified failures of
behaviors.
• Action plans are shared allowing for cross company learning of what is
successful vs what is not.
• At the end of each quarter, contractors review their data and action plans at the
Core Contractor meetings.
• Observations made by Shell employee’s are tracked in the BBSM Data base. The
observation card is then given to the contractor in order for the data to be tracked by
the contractor.
•UACONTRACTOR.COM BONDED ROUTES WEBSITE
42 July 2014
Use this area for cover image (height 6.5cm, width 8cm)
Cory Kodish Shell Appalachia
CONFIDENTIAL
WHERE WE WERE…
— Spring of 2011 Shell Appalachia had 11 rigs running in Tioga County.
July 2014 43
Miscommunication, poor
infrastructure and lack of
understanding of the
local regulations and
surroundings lead to
heavy damage to roads
in the area.
Damaged roads led to
strained relationships with
PA DOT and local
municipalities.
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REACTIVE VS. PROACTIVE
— Due to the overwhelming amount of traffic and damage, road crews were on call 24 hr/day.
July 2014 44
This created a major safety
hazard for construction
crews, Shell related
activities and most
importantly the public.
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IDENTIFYING THE ISSUES…
1. Miscommunication! 2. Lack of understanding of the possible hazards i.e. School zones,
congested areas, tight or blind turns as well as poor existing infrastructure.
3. Lack of a central location for all contractors across the asset to get up to the minute information on road conditions and routes.
45 July 2014
PROACTIVE APPROACH: GET INFO INTO THE HANDS OF THE CONTRACTORS!
CONFIDENTIAL
Options evaluated by Projects Team and a
bonded route is determined (Jeremy or
Cory’s group)
Jon Snyder procures state bonds (where required)
Bonded Route Publication Process & Website Access Maintenance
Pad site proposed / site added to build schedule
Bonds are established and route has been approved
Shell Logistics to request additions and deletions to the Road User’s Website access
via the Rettew HelpDesk
Shell Actions – Projects & Logistics Rettew Actions
Update Shell Bond List document and upload to Road User’s Website
Projects Team to communicate new route info to Rettew HelpDesk, cc Shell
Logistics
Build formal bonded route in standard
Rettew format – upload to Road User’s Website
Notify Shell Logistics once website update
with new Bonded Route
Notify Shell Logistics once website updated with new Bond Info
Update Shell Access List, generate
passwords and distribute to applicable
website user
Provide monthly report to Shell reflecting
current access roster for contractors
Jon Snyder communicates new bond info to Rettew HelpDesk, cc Shell
Logistics
Shell Logistics Rettew HelpDesk [email protected] [email protected] [email protected]
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THE PROACTIVE APPROACH
— Utilizing UACONTRACTOR.COM
July 2014
47
Click here for Appalachia specific
info.
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BONDED ROUTES WEBSITE
48 July 2014
For Bonded Routes: click on
this link.
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BONDED ROUTES: LOG IN
July 2014
49
New Contractors must acquire a Username and Password prior to
accessing the Bonded Routes link.
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APPALACHIA ROAD USERS GUIDE
July 2014
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Along with the bonded routes, authorization letter, interactive mapping and road
safety material, we are also posting the traffic plans for the various mobilizations
going on throughout the asset.
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APPALACHIA ROAD USERS GUIDE
51 July 2014
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APPROVED ROUTES
52 July 2014
One tip: Any snippet of a string of text is searchable.
On the pages that are tables (Approved Routes, Intersection assessments, Roadway Videos),
the column headers are clickable. They sort that table alphabetically, A-Z. Clicking it again
reverses the sort, Z-A.
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INTERACTIVE MAPPING
53 July 2014
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INTERACTIVE MAPPING
July 2014
54
Provides detailed information on Road Conditions, School Zones,
Posting and Bonding information etc…
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DOMINION CONNECTOR UPDATE
July 2014
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TRAFFIC PLANS AND OPS UPDATES
July 2014
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Provides Completions Updates, General traffic plans, Road Construction updates and Holiday
restrictions.
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“SHARE the ROAD” Matt Burdick – Road Transport Tech
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Wrap it up………………. Next Core Contractor meeting is August 28
Contractor Presentation volunteer for September is ????
The “E” in HSSE – Environmental controls in construction
HSSE Improvement Plan review
Near-miss reporting
Actions to take back to your team: Review the CSSS material and implement use
Promote the “Goalie of the Month” program
Continually reinforce the 12 Life Saving Rules to your team
Use the uacontractor.com website
Don’t forget to sign the roster
And last of all, be careful exiting the property and entering Route 6!
confidential
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