OUTLINE OF COMPANY
Saya yakin. Ikhtiar terus-menerus dalam berinovasi memberikan dampak sinergis
bagi GEMILANG sekaligus klien. Upaya berinovasi didasari semangat belajar tinggi
merupakan perpaduan teknologi mutakhir dengan etos kerja otentik.
I strongly believe, continuous efort to innovate will provide synergistic impact for the client as
well as GEMILANG. Eforts to innovate based on the spirit to learn are a combination of high
cutting-edge technology with an authentic work ethic.
Gemilang berdir i se jak tahun 2006, perusahaan building care menawarkan layanan jasa cleaning service, gardening service & landscape, security service, rope access service,integrated pest management, professional outsourcing service, dan special cleaning.
Berakar kuat, bertumbuh keatas dan berbuah manis, adalah corporate culture yang menjad i semangat Gemi lang da lam memberikan pelayanan prima, semangat memberikan yang terbaik, semangat kemajuan, semangat perbaikan secara terus menerus.
Bisnis Gemilang digerakkan oleh manusia bersumber daya bukan lagi sekedar sumber daya manusia. Manusia bersumber daya itu soal jiwa, spirit, mo�vasi, dengan dibekali keterampilan yang mampu menyelesaikan pekerjaan, training yang berkelanjutan juga menjadi prioritas dalam mengembangkan talenta.
Gemilang berhasrat kuat membuat klien bukan hanya sekedar puas melainkan bahagia. Staf dan karyawan yang bahagia akan menularkan kebahagiaan dalam bekerja. Pertumbuhan laba se�ap tahun, s e b a n y a k 3 0 % d i a l o k a s i k a n u n t u k pengembangan manusia dan teknologi.
Gemilang was established in 2006, a building care company offering cleaning service, gardening service & landscape services, security services, rope access services, integrated pest management, professional outsourcing services, and special cleaning.
Strong rooted, growing up and sweet fruit, is a corporate culture that has become a passionate spirit in providing excellent service, passion for giving the best, the spirit of progress, the spir it of con�nuous improvement.
Business Gemilang driven by human resources is no longer just human resources. Human resources are ma�ers of the soul, spirit, mo�va�on, with the provision of skills capable of comple�ng sustainable training work is also a priority in developing talent.
Scin�lla�ng is a strong desire to make clients not just sa�sfied but happy. Happy staff and employees will transmit happiness at work. Annual profit growth, as much as 30% is allocated for human and technological development.
5
Melayani melebihi ekspektasi klien. Baik saja belum cukup bila yang terbaik masih bisa
kami wujudkan
Serving exceeds client expectations. Good is not enough if the best we can
still achieved
SALVA YURIVAN SARAGIH, STPCEO
KAMI MELAYANI DENGAN BAHAGIA
WE SERVE HAPPILY
Ada salah kaprah terlanjur membudaya.
Karyawan akan bahagia bila sudah sukses.
Perusahaan makmur bila sukses meraup
laba besar. Budaya perusahaan GEMILANG
mengubah pandangan keliru ini. Karyawan
GEMILANG percaya kesuksesan itu akibat
kebahagiaan. Perusahaan maju berkembang
bila karyawannya bahagia dan menularkan
kebahagiaan kepada klien.
Happy Working Everyday. Bekerja dengan
hasrat menjadi bahagia dan membahagiakan
orang lain. Inilah tagline yang dibudidayakan
pada semua level manajemen GEMILANG:
direksi, staf, dan �m operasional area.
Ada tujuh jalan GEMILANG membahagiakan
klien: sabar, syukur, bersahaja, mengasihi,
memberi, memaa�an, dan pasrah. Sabar
ar�nya fokus menyatukan badan dan
pikiran di tempat kerja. Syukur ar�nya
tetap antusias walau bekerja di bawah
tekanan dan komplain. Bersahaja ar�nya
bisa menyederhanakan dan menyelesaikan
persoalan rumit dalam waktu singkat.
Mengasihi maknanya bekerja merupakan
wujud pelayanan konkret membahagiakan
klien. Memberi maknanya bekerja sungguh-
sungguh dengan meletakkan kepen�ngan
pribadi pada urutan terbawah. Memaa�an
ar�nya �dak gampang patah arang dan tetap
bersemangat bila klien mengeluhkan hasil
kerja. Pasrah ar�nya mengusahakan yang
terbaik dengan seluruh sekuat tenaga dan
percaya bila belum berhasil Tuhan ikut
berperan mengatasi persoalan.
Tujuh jalan kebahagiaan itulah spirit yang
mendasari Moto GEMILANG "Happy Working
Everyday!"
There is a misguided noion already
widespread. Employees will be happy when
he succeeds. The company prospered when
successfully reaps huge proits. GEMILANG
Corporate culture changes this mistaken
point of view. GEMILANG employees believed
that success is due to happiness. The company
develops advanced when employees are
happy and spread happiness to clients.
“Happy Working Everyday!” Working with
desire, to be happy and make others happy.
This tagline is culivated at all levels of
management GEMILANG: directors, staf,
and operaional team.
There are seven paths GEMILANG make
happy clients: paience, graitude, humble,
loving, giving, forgiving, and submissive.
Paience means; that the focus of uniing
body and mind at work. Graitude means;
to remain enthusiasic while working under
pressure and complaints. Humble means;
able to simplify and resolve complex problems
in a short amount of ime.
Loving means; working is a form of concrete
services in making happy clients. Giving
means; to work earnestly and put personal
interest at the botom. Forgiveness means
not easily giving up and stay moivated
when clients complained about the work.
Submissive means; to make the best as we
could and to believe God helped us managed
to overcome problems.
Seven path of happiness underlies the spirit
Moto of GEMILANG; “Happy Working
Everyday!”
SERAHKAN PADA KAMI
SUBMIT TO US
India, China, dan Indonesia merupakan
�ga negara besar dengan masalah sanitasi
lingkungan buruk dan rawan di kawasan
Asia. Situasi kumuh dan kondisi jorok ini
merupakan peluang bisnis bagi perusahaan
penyedia layanan jasa seperi GEMILANG.
Pengelola gedung bisnis dan perkantoran,
pusat-pusat perbelanjaan, universitas,
sekolah, dan rumah sakit �dak perlu
dipusingkan adanya efisiensi dan
pemborosan dalam urusan sanitasi, este�ka,
dan keamanan lingkungan. Beban para
pengelola gedung bisa diserahkan kepada
GEMILANG.
Perusahaan-perusahaan yang menjadi
klien GEMILANG jadi bisa fokus dan leluasa
menangani bisnis mereka. Klien �dak perlu
lagi ribet mengurusi tetek-bengek yang
membelenggu dan membelokkan orientasi
bisnis. Semua persoalan sanitasi, este�ka
lingkungan, dan keamanan sebaiknya alihkan
pada GEMILANG.
Gemilang perusahaan penyedia layanan
jasa yang berpengalaman meringankan
beban klien. Serahkan semua masalah
anda pada kami. GEMILANG yang akan
India, China, and Indonesia are three
major countries with vulnerable and poor
environmental sanitaion issues in the Asia
region. Dirty situaion and squalid condiions
is a business opportunity for service providers
companies such as GEMILANG.
Business and office buildings management,
shopping centers, universiies, schools,
and hospitals does not have to deal with
eficiency and waste in sanitary maters,
aestheics, and environmental safety. The
burden of the building managers can be
submited to GEMILANG.
Companies that become GEMILANG’s clients
will be able to focus and lexible to handle
their businesses. Clients will no longer need to
deal with complicated cluter which bind and
delect the business orientaion. All problems
of sanitaion, environmental aestheics, and
safety should be handled by GEMILANG.
GEMILANG as an experienced service
providers company, dedicated to ease the
burden on our client. Submit your problem
to us, GEMILANG will handle it properly.
Our company is a highly customer service
oriented.
membereskanya. Customer service orienta�on.Perusahaan kami sangat berorientasi pada pe-layanan pelanggan.
9
Kami paham rahasia puncak sanitasi dan
kebersihan.
We understand the secrets of sanitation and hygiene
12
Kami bekerja sepenuh hati dengan kecintaan
mendalam pada pekerjaan kami.
We are working wholeheartedly with deep love on our work.
CLEANINGSERVICE
GEMILANG menawarkan jasa layanan
kebersihan yang dikerjakan secara ru�n
dengan sistem kontrak. Kami merancang
sistem yang mampu mengambil alih seluruh
permasalahan gedung dengan membebaskan
klien dari masalah kebersihan.
Jasa layanan kami dilengkapi dengan Cleaning
Service Quality Design yang dirancang
untuk menciptakan hasil kerja excellence.
Kami memiliki mesin dan peralatan kerja
lengkap, bahan kimia ramah lingkungan,
sistem pengawasan konsisten, control
kualitas terpadu, program pela�han terus-
menerus, dan manusia bersumber daya yang
professional.
Kualitas layanan GEMILANG sulit di�ru.
Kami didukung supplier terpercaya. Kami
menggunakan peralatan berkualitas dunia
pada semua lini layanan jasa yang kami
berikan.
GEMILANG ofers hygiene services that are
done rouinely with the contract system. We
designed a system that is capable of taking
over the enire building problems by helping
clients from hygiene problems.
Our services come with a Cleaning Service
Quality Design which designed to create
excellence work. We have a complete working
machinery and equipment; chemicals that
are environmental friendly, consistent
surveillance system, integrated quality
control, coninuous training programs, and
professional qualiied human resources.
GEMILANG quality of services is difficult to
imitate. We are supported by trustworthy
suppliers. We use world quality equipment
on all lines of services that we provide.
GARDENING SERVICE& LANDSCAPE
GEMILANG proakif memberikan solusi
masalah pemeliharaan dan perawatan
tanaman. Mulai dari penyiraman (watering),
pemotongan (cu�ng), pemupukan
(ferilizer), pengembangbiakan (nursering),
penyegaran (refreshment), penggemburan
tanah (rebraving), hingga penempatan
kembali tanaman (replacement).
Kami menguasai penerapan konsep green
building yang melipui pengelolaan bangunan
masa operasional, konservasi dan eisiensi
energy, konservasi dan efisiensi air, kualitas
udara dan kenyamanan suhu.
Layanan kami didukung sistem Gardening
Quality Design yang terbuki sangat
memuaskan klien. Kami memisahkan
sampah, menggunakan bahan kimia yang
�dak berbahaya, dan menyediakan tanaman
hijau guna mewujudkan green building.
Gardening Service yang kami tawarkan bukan
sekedar buat menciptakan suasana gedung
yang indah, asri, dan ramah lingkungan.
Layanan jasa gardening kami memberi
kontribusi bagi kesembuhan bagi pasien
rumah sakit, kenyamanan customer di pusat-
pusat perbelanjaan, dan antusiasme bekerja
dan belajar di lingkungan perkantoran dan
universitas.
GEMILANG proacively provide soluions
regarding plant, maintenance and care
problems. Start from watering, cu�ng,
ferilizing, nursery, refreshment, illing the soil
(repaving), to replacement (replacement).
We master the applicaion of the concept
of green building operaions include the
management of future buildings, energy
conservaion and eficiency, conservaion and
eficiency of water, air quality and thermal
comfort.
Our services are supported by Gardening
Quality Design system which is proven
saisfying clients. We separate garbage,
using chemicals that are not harmful, and
provide greenery in order to achieve green
building.
Gardening Service that we ofer is not just
for creaing the atmosphere of a beauiful
building, beauiful, and environmentally
friendly. Our gardening services contribute
to cure hospital paients, the customer
convenience in shopping centers, and the
enthusiasm to work and study in an o�ce
environment and universiies.
15
il Jardinero. Si Tukang Kebun yang Setia. Itulah julukan bagi
operator Gardening Service kami.
il Jardinero. The Faithful Gardener. That is the nickname
for our Gardening Service operator.
SECURITYSERVICE
Situasi dan kondisi Aman dibutuhkan perusahaan (klien) dalam menjalankan bisnis dan inilah bentuk komitmen Gemilang security untuk memberikan pelayanan terpadu dimulai dari internal, lingkungan, masyarakat sekitar dan pihak kepolisian.
Klien memperoleh manfaat dari iden�fikasi kami dalam meminimalkan resiko dan pengawasan terus menerus. Kunci sistem pengamanan yang efek�f adalah satpam yang terampil, kuat dan memiliki fisik yang prima.
Satpam Gemilang dipas�kan telah melalui tahap seleksi yang ketat,mulai dari �nggi badan, berat badan, back ground check, telah diberikan pembinaan fisik ,metal dan so� skill , telah memiliki ser�fikat gada pratama, KTA yang masih berlaku yang dikeluarkan oleh polda, dan ditelah dibekali mengenai K3 umum,dan mampu merespon keadaan darurat secara cepat, menjalankan prosedur evakuasi bencana,dan mengamankan kawasan dari ancaman pihak luar.
Safe situa�ons and condi�ons are needed by the company (client) in conduc�ng business and this is the form of Gemilang security commitment to provide integrated services star�ng from the internal, environment, surrounding communi�es and the police.
Clients benefit from our iden�fica�on in minimizing risk and con�nuous supervision. The key to an effec�ve security system is a security guard who is skilled, strong and has excellent physical
Satpam Gemilang is certain to have gone through a rigorous selec�on phase, ranging from height, weight, back ground check, physical training, metal and so� skills, already having a cer�ficate for pratama, a valid KTA issued by the regional police, and a�er being provided regarding general OSH, and is able to respond quickly to emergency situa�ons, carry out disaster evacua�on procedures, and secure the area from external threats.
ROPE ACCESSSERVICE
Gemilang berpengalaman dalam perawatan
proper� khususnya dinding dan kaca yang
berada pada ke�nggian gedung. Kami siap
melakukan pekerjaan kebersihan yang
�dak mungkin ditangani karyawan klien
terkait ke�nggian, keselamatan kerja, teknik
pengerjaan, dan peralatan pendukung.
Petugas lapangan Gemilang menggunakan
sistem tali (rope access) guna mengakses
dan merawat property gedung �nggi.
Gemilang melengkapi diri dengan operator
berpengalaman, pengendalian risiko,
asuransi kecelakaan diri, peralatan sesuai
standar keselamatan kerja (K3), standar
penggunaan alat pelindung diri (APD) untuk
menjamin layanan berkualitas.
Gemilang mengacu standart opera�on
procedure (SOP) ketat di bawah pengawasan
langsung supervisor yang memang
berpengalaman mengurusi layanan jasa
kebersihan berisiko �nggi.
GEMILANG experienced paricularly in the
care of the property and glass walls that are
at the high level of a building. We are ready
to do janitorial work that may not be handled
by client's employees related to alitude,
safety, engineering techniques, and support
equipments.
GEMILANG’s ield o�cers use a rope system
(rope access) in order to access the property
and take care of a tall building. GEMILANG’s
operator are equipped with experienced
operators, risk control, personal accident
insurance, equipment safety standards (K3),
and the standard use of personal protecive
equipment (APD) to ensure quality service.
GEMILANG refers strictly standard opera�on
procedure (SOP) under the direct supervision
of an experienced supervisor who is taking
care of high-risk hygiene services.
19
Makin tinggi risiko makin menantang
adrenalin kami guna menaklukkannya.
The higher the risk, the more challenging is our adrenaline
to conquer it.
20
Aksi nyata lebih berguna ketimbang
kata-kata paling indah sekalipun.
Real action is more useful than the most beautiful words.
INTEGRATED PEST MANAGEMENT
Layanan ini memberikan solusi perlindungan
kepada anda dan barang milik anda dari
hama seperi ikus, kecoa, nyamuk, semut,
lalat, dan kami juga menawarkan jasa
pengendalian rayap. Teknisi Gemilang akan
melakukan inspeksi menyeluruh di dalam
dan luar bangunan untuk menemukan akses
masuk.
Teknisi yang terla�h dan berser�fikat, akan
datang secara berkala untuk memeriksa
tempat umpan, mencari tanda-tanda ak�vitas
hama, mengiden�fikasi risiko potensial dan
menyarankan pada seiap langkah yang
dapat diambil untuk mengurangi masalah
hama kedepannya.
This service provides protecion soluions to
you and your belongings from pests such as
rats, cockroaches, mosquitoes, ants, lies,
and we also ofers termites exterminators
services. GEMILANGs technicians will conduct
a thorough and detail inspecion from inside
and outside of the building to ind the pests
entrance.
Our ceriied and well trained technicians, will
come periodically to check the bait, observe
for signs of pest acivity, idenify potenial
risks and develop a comprehensive protecion
plan that is needed to reduce pests problems
and protect your building in the future.
PROFESSIONAL OUTSOURCING SERVICE
Betapa pen�ngnya bagi anda untuk bisa konsentrasi dan fokus terhadap kemajuan p e r u s a h a a n a n d a . M e l a l u i s i s t e m outsourcing, kami dapat mengambil alih seluruh atau sebagian dari tugas perusahaan diluar dari core business seper� dalam hal payroll, recruitment, training, pengawasan, pembayaran asuransi karyawan (BPJS), klaim kecelakaan kerja, pengurusan pph21, penggan�an karyawan sementara, sampai pengelolaan cu� tahunan. Layanan ini mengambil alih berbagai posisi diperusahaan anda.
Gemilang mampu menyediakan sumber daya manusia yang sudah terdidik dan terla�h, y a n g m a m p u m e n j a l a n k a n s e r v i c e excellence. Akses yang sangat luas terhadap informasi lowongan kerja memampukan kami memiliki database tenaga kerja yang cukup banyak dari berbagai latar belakang pendidikan, disiplin ilmu untuk ditempatkan di perusahaan anda. Kami dapat membantu anda untuk menangani penyediaan tenaga kerja seper� :
Office Boy Operator produksi Driver Front line staff Helper Massanger Steward / Banquet / Public Area
How important it is for you to be able to concentrate and focus on the progress of your company. Through an outsourcing system, we can take over all or part of the company's tasks outside of the core business such as payroll, recruitment, training, supervision, employee insurance payments (BPJS), work accident claims, management of pph21, temporary employee reimbursement, and annual leave management. This service takes over various posi�ons in your company.
Gemilang is able to provide educated and trained human resources who are able to carry out service excellence. Very broad access to job informa�on enables us to have a large database of workforce from various educa�onal backgrounds, disciplines to be placed in your company. We can help you to handle the provision of labor such as:
Office Boy Produc�on operator Driver Front line staff Helper Massanger Steward / Banquet / Public Area
SPECIAL CLEANING
T i m o p e r a � o n a l G e m i l a n g m a m p u melakukan deployment yang fleksibel dan menyesuaikan diri dengan keadaan untuk menyelesaikan kebutuhan dan pekerjaan tertentu dengan segera (acciden�l cleaning). Kami dapat mengerjakan secara profesional sebagai berikut :
General Cleaning sehabis konstruksi Restorasi batu granit, teraso dan marmer Salon Toilet (coa�ng, grou�ng, pengecatan) Pembersihan karpet, spring bed dan Sofa Pembersihan lantai parquet dan coa�ng Pembersihan kaca beserta coa�ng Coa�ng aluminium composite panel (ACP)
The Gemilang opera�onal team is capable of flexible deployment and adjusts to the condi�ons to solve certain needs and jobs immediately (accidental cleaning). We can do it professionally as follows:
General Cleaning a�er construc�on Granite, terrazzo and marble restora�on Salon Toilet (coa�ng, grou�ng, pain�ng) Carpet cleaning, spring bed and Sofa Cleaning of parquet floors and coa�ngs Cleaning Glass and coa�ng ) Coa�ng aluminum composite panel (ACP
CHEMICALJOHNSON
FLOORFINISH
TERRA-SHINE COMPLETE
FORWARD
BRITE PLUSAPPLE
BRITE PLUSCITRUS
ACTION
CONQ-R DUST GLANCE GLASS CLEANER GO GETTER
BIG BARE GLOMETAL POLISH
WAX STRIP FREEDOM
TRUSOL
FLOORSTRIPPER
FLOOR SEALERFINISH
TRAFFIC GRADE
FLOORCLEANER
SPECIALITYCLEANER
TERRANOVA PASTA BIANCA SHINE-UP
MARBELCRYSTALIZATION
SHINE-UPSPECIAL
FURNITURECARE
RUGBEE RUGBEE HDSSR REFRESH
CARECARPET
"Kami adalah distributor resmi untuk produk industrial
chemical sc johnson wax.Undang kami untuk presentasi
dan demo di properti anda"
G FACTOR QUALITY DESIGN
Gemilang iden�k budaya pemecahan masalah yang efek�f, krea�f, sistema�s dan terstruktur dan terintegrasi. Pemecahan masalah dilakukan dengan cepat dan segera.
Tim management, Area Service Manager, Supervisor, �m recruitment, contact center, internal audit, logis�k dan seluruh stake holder saling mendukung guna memas�kan strategi yang dirancang dalam membantu client dapat menyelesaikan masalah dan memberikan pelayanan yang melebihi ekspektasi.
G Factor adalah program kerja yang kami design secara custom untuk menciptakan perbaikan yang tersistem, terencana dan mudah untuk di control. Program kerja selama masa kontrak kami deskripsikan guna memudahkan klien melakukan pengawasan, pengaturan dan penilaian. Setelah kontrak disetujui, di satu bulan pertama kami akan melibatkan client untuk mendiskusikan seper� SOP yang akan digunakan, daily ac�vity, jadwal pekerjaan periodik, jadwal mela�h ulang, skenario pengawasan, perencanaan peralatan kerja dan mesin.
GEMILANG culture is iden�cal on efec�ve problem solving, systema�c, structured, and integrated system. Troublesolving is done quicly adn promptly.
Management team, Area Service Manager, Supervisor, recruitment team, contact center, internal audit, logis�cs and all stake holders support each other to ensure strategies designed to help clients solve problems and provide services that exceed expecta�ons.
G Factor is a work program that we designcustom to create improvements that are tersistem, planned and easy to control. Work program during our contract period describe to make it easier for clients supervise, regulate and assess.A�er the contract is approved, in the first month we will involve the client to discuss like the SOP to be used, daily ac�vity, periodic work schedule, retraining schedule, supervision scenario, equipment planning work and machine.
GEMILANG ACADEMY
G e m i l a n g m e m i l i k i A c a d e m y g u n a memas�kan tenaga kerja yang ditempatkan memiliki kompetensi, memiliki keterampilan , dapat mul�tasking dan dapat berkomunikasi dengan baik, sehingga menghasilkan kinerja yang produk�f dan proak�f.
Gemilang mengembangkan modul dan skema pela�han yang mengacu kepada Standard Kompetensi Kerja Nasional Indonesia (SKKNI) dan telah dikembangkan mengiku� kebutuhan pasar seper� rumah sakit, manufacture, perkantoran, banking, retail, mall, migas, dan kampus.
Gemilang academy menjadi salah satu Tempat Uji Kompetensi (TUK) dari LSP klining servis, memiliki infrastruktur yang lengkap d e n g a n t e n a g a i n s t r u k t u r y a n g berpengalaman, terser�fikasi dari BNSP, sehingga hasil didikannya menjadi terampil dan mampu bekerja mul�tasking.
Gemilang has an Academy to ensure that the workforce that is placed is competent, has the sk i l l s , can be mul�task ing and can communicate well, resul�ng in produc�ve and proac�ve performance.
Gemilang develops training modules and schemes that refer to the Indonesian Na�onal Work Competency Standards (SKKNI) and have been developed to follow market needs such as hospitals, manufacturing, offices, banking, retail, mall, oil and gas, and campus.
Gemilang academy is one of the Competency Test Places (TUK) of clining LSP services, has a complete infrastructure with experienced instructor staff, cer�fied from BNSP, so the results of their educa�on become skilled and able to work mul�tasking.
D EA A
REAL TIMEMONITORING
Kami menyadari bahwa peran dan fungsi control sangat berpengaruh terhadap kualitas pekerjaan yang dihasilkan, sehingga k a m i t e r u s m e n g e m b a n g k a n d a n menggunakan teknologi untuk melakukan fungsi control yang berlapis.
Gemilang Monitoring System memudahkan pengawas dan client dalam memonitor pekerjaan secara real �me seper� agenda pekerjaan, pekerjaan apa saja yang sudah selesai, progres prosentase hasil pekerjaan, lokasi operator , laporan hasil pekerjaan dan kami memberikan akses kepada client untuk memonitor langsung. Client juga dapat memberikan komplain dan memberikan catatan melalui aplikasi.
We recognize that the roles and func�ons of control greatly influence the quality of the work produced, so we con�nue to develop and use technology to perform mul�ple control func�ons.
Gemilang Monitoring System makes it easy for supervisors and clients to monitor work in real �me such as work agenda, any work that has been completed, progress percentage of work results, operator loca�on, reports on work results and we give clients access to direct monitoring. The client can also complain and provide notes through the applica�on.
Kami peduli atas apa yang kami kerjakan dan kepada semua stake holder yang
kami layani.
We care about what we do and to all stakeholders that
we serve.
Human Resource Provider, fokus pada penyediaan tenaga kerja profesional (ready to
use) untuk memenuhi kebutuhan perusahaan akan manusia bersumber daya yang
handal. Se�ap unit bisnis berkonsentrasi memberikan solusi sesuai kebutuhan.
Human resource provider, focused on providing professional workforce (ready to use) to meet
the company needs on qualiied human resource. Each business unit concentrates to provide
solu�ons as needed.
GEMILANG REWARD
Kualitas terbaik merupakan impian
obsesif kami.
The best quality is our obsessive dream.
GEMILANG membangun komunikasi
berdasarkan trust pada semua lini dan
unit bisnis. GEMILANG, sebagai bentuk
usaha membangun komunikasi terpercaya,
memberikan penghargaan kepada karyawan
bagian operasional yang memiliki kinerja
terbaik.
GEMILANG REWARD diberikan se�ap enam
bulan. Penghargaan terhadap the best
employee diberikan berdasarkan penilaian
manajemen dan klien.
GEMILANG REWARD dimaksudkan agar
karyawan semakin merasa ikut memiliki
perusahaan sekaligus merasa dilindungi
perusahaan.
GEMILANG established communicaion
based on trust in all lines and business units.
GEMILANG, as a form of business builds
trustworthy communicaion, giving awards
to employees of the operaions that have the
best performance.
GEMILANG REWARD is given every six
months. Award given to the best employee
based on the assessment of management
and clients.
GEMILANG REWARD intended that employees
feel a sense of belonging a company and feel
protected by the company.
2018
“The Best Building Care Company With Customer Sa�sfac�on of The Year”, Indonesian Inspire and
Best Company Award 2018
“The Best Service Excellent Company of The Year”,Indonesian Improvement Award 2018
“The Most Trusted Outsourcing Company In Service Excellent of The Year“,Indonesian Crea�vity and Best Leader Award 2018”
2017
“The Most Trusted Outsourcing Company of The Year", Indonesian Business, Professional,
and Educa�on Award 2017
2016
“The Best improvement Company of The Year”, Indonesian Entrepreneur and Educa�on Award 2016
“The Best Service Excellent Outsorcing Company of The Year”, Indonesian Business, Professional
and Educa�on Award 2016
“The Best Service Excellent of The Year”, Indonesian Improvement Award 2016
REWARD
PERCAYAKAN PADA KAMIUNTUK SOLUSI TERBAIK
TRUST US FOR THE BEST SOLUTION
GEMILANG merupakan perusahaan layanan
jasa berdasarkan nilai-nilai dasar HETIC:
Honest, Excellence, Team Work, Integrity,
dan Client Focus. Kejujuran kami �dak bisa
ditawar. Kami respek pada klien, relasi, dan
perusahaan. Kejujuran senan�asa kami
dahulukan melebihi yang lain.
Dalam mengembangkan semangat HETIC,
kami percaya bahwa �ndakan nyata lebih
berguna ke�mbang kata-kata yang paling
lantang sekalipun. Seluruh operator
GEMILANG dila�h bekerja dalam senyap
untuk beraksi mencapai Excellence.
Kami peduli dengan pekerjaan kami dan
kepada siapapun yang kami layani. Kerja
sama bercorak sinergis senan�asa kami
wujudkan dengan team work yang solid.
Kami memiliki operator profesional dan
terla�h dengan passion meraih kualitas
terbaik. Kami memberikan apa yang
kami janjikan. Kami bisa dipercaya dan
mempercayai karena spirit kami di dasari
integritas.
Kami meletakkan kepen�ngan pribadi
dalam skala prioritas paling bawah dalam
seluruh kegiatan layanan jasa. Kami berfokus
pada pelanggan. Kebahagiaan pelanggan
merupakan komitmen kami.
Pelanggan kami jamin bisa konsentrasi bisnis
ini. Serahkan pada kami semua urusan
sanitasi, kebersihan, keamanan, este�ka
lendskep, dan perawatan proper� berisiko pada ke�nggian gedung.
GEMILANG is a services company based on
HETIC basic values: Honest, Excellence, Team
Work, Integrity, and Client Focus. Our honesty
is not negoiable. We respect the clients,
associates, and company. Honesty is always
our precedence over the other.
In developing HETIC spirit, we believe that
real acion is more useful than words loudest.
All GEMILANG’s operators are trained to
work in silence to achieve excellence.
We care about our work and to anyone that
we serve. We always achieve synergisic
cooperaion with a solid team work.
We have professional and well-trained
operator with a passion to achieve the best
quality. We deliver what we promise. We
can be trusted and trust because our spirit is
based on integrity.
We put a personal interest at the very botom
of the priority scale in all aciviies of services.
We focused on our customer. Customer
happiness is our commitment.
We ensure that customers can concentrate
on their core business. Leave it to us all of the
afairs of sanitaion, hygiene, safety, aestheic
landscape, and risky property maintenance
on tall buildings.
PORTOFOLIO
"Dapatkan cash back, discount dan promo menarik setiap bulannya. Segera undang
kami untuk demo dan presentasi Gratis"
Telp. 0274 88 99 81 (Hun�ng)
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ID 9108633764www.tuv.com
Contact Center 0877 3968 8889