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Chapter
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Leadership Mind and Heart
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Your Leadership Challenge
• Recognize how mental models guide your behavior and relationships.
• Engage in independent thinking by staying mentally alert, thinking critically, and being mindful rather than mindless.
• Break out of categorized thinking patterns and open your mind to new ideas and multiple perspectives.
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Your Leadership Challenge (cont.)
• Begin to apply systems thinking and personal mastery to your activities at school or work.
• Exercise emotional intelligence, including being self-aware, managing your emotions, motivating yourself, displaying empathy, and managing relationships.
• Apply the difference between motivating others based on fear and motivating others based on love.
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Mental Models
Theories people hold about specific systems in the world and their expected behavior
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Leader’s Mind
Independent thinking Questioning assumptions and interpreting data
and events according to one’s own beliefs, ideas, and thinking, rather than pre-established rules or categories defined by others
Mindfulness The process of continuously reevaluating
previously learned ways of doing things in the context of evolving information and shifting circumstances
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Systems Thinking
The ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns
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Daft ch 5 1.CLP
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Emotional Intelligence
A person’s abilities to perceive, identify, understand, and successfully manage emotions in self and others
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Ex. 5.4 Eight Families of Emotions
Enjoyment
Anger Fear
Disgust Surprise
Shame Sadness
Love
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Ex. 5.5 The Components of Emotional Intelligence
Self-Awareness
•Emotional self awareness•Accurate self-assessment•Self-confidence
Social Awareness
•Empathy•Organizational awareness•Service orientation
Self-Management
•Emotional self-control•Trustworthiness•Conscientiousness•Adaptability•Optimism•Achievement-orientation•Initiative
Relationship Management
•Development of others•Inspirational leadership•Influence•Communication•Change catalyst•Conflict management•Bond building•Teamwork and collaboration
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Types of Motivation
• Fear-based Motivation– Motivation based on fear of losing a job
• Love-based Motivation– Motivation based on feeling valued in the
job
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Ex. 5.6 Indicators of Love versus Fear in Organizations
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