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Raising Spirits in this Tough EconomyFirst results from CIBERs Global Library Survey
David Nicholas (CIBER), Christopher Warnock (ebrary)and Mark Kendall (YBP Library Services)
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Background
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Background to the Charleston ObservatoryCIBER Charleston Information Observatory 2009
Established Spring 2009, the Observatory:
Is a research adjunct for the Conference, the medium bywhich some of the great ideas generated are turned intorobust research projects. Provides continuity and build.
Is a place where information experiments can beundertaken, where evidence can be collected in a robustand validated manner, and where diverse informationcommunities can come together and share their data tothe benefit of all.
Promote international and cross-sector researchcollaboration; global problems require global solutions.
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Background to this surveyCIBER Charleston Information Observatory 2009
This is the Observatorys first project and it was chosen
by a large panel of librarians.
Have buy in from the commercial community and is co-sponsored by Baker & Taylors YBP Library Services andebrary.
More specifically the study:
a) examines the changes that libraries are making, wherebudgets and resources are being focused and why;
b) determine practical/positive things being done; andassist the community as a whole by increasing co-operation, share best (innovative) practice, and
identify priorities.
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Survey demographics
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Survey demographics by sectorQ1 SectorCIBER Charleston Information Observatory 2009 (n=835 global, all sectors, percentages)
University or college (public)
University or college (private)
Further education or community college
High school or secondary school
National library
Government
Public library
Hospital
Corporation (for profit)
Corporation (not for profit)
Other
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Survey demographics by size Q2 Number of usersCIBER Charleston Information Observatory 2009 (n=744 global, all sectors, percentages)
Less than 1,000
1,000-4,999
5,000-9,999
10,000-19,999
20,000-39,999
40,000-59,999
60,000-79,999
80,000-99,999
100,000-249,999
More than 250,000
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Survey demographics by consortium Q4 Consortium membershipCIBER Charleston Information Observatory 2009 (n=532 academic libraries, worldwide, percentages)
Is your library a member of a consortium?
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Survey demographics by authority Q5 Purchasing authorityCIBER Charleston Information Observatory 2009 (n=733 global, percentages)
I make the final decision
I make formal recommendations
My views are sought informally
I do not play an active role
What role do you personally play in majorlibrary purchasing decisions?
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Survey demographics by region Q6 RegionCIBER Charleston Information Observatory 2009 (n=589 academic libraries, percentages)
USA Canada Rest of the world
In which country are your mainheadquarters located?
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Survey demographics by country Q9 CountryCIBER Charleston Information Observatory 2009 (n=589 academic libraries, percentages)
UK 15.2%
Ireland 1.6%
China 1.3%
India 1.2%
Mexico 1.1%
Finland 1.0%
Pakistan 0.9%
Malaysia 0.8%
Norway 0.8%
South Africa 0.7%
FORTY NINE OTHER COUNTRIES 34.2%
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The financial outlook
Total library budgetsincluding personnel, services and infrastructure and resources
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The financial outlook total budget Q12 Total budget for current yearCIBER Charleston Information Observatory 2009 (n=420 academic libraries, worldwide, percentages)
$US8m
What is your total library budget for the currentfinancial year, including personnel, resources
and operational costs?
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The financial outlook total budget Q13 Total budget changeCIBER Charleston Information Observatory 2009 (n=479 academic libraries, percentages within region)
-20% or more -15% -10% -5% -5% or less Same +5% or more +5% +10% +15% +20% or more
How does your total library budget forthis financial year,compare withlastyear? [do not allow for inflation]
North AmericaRest of the world
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The financial outlook total budget Q14 Total budget changeCIBER Charleston Information Observatory 2009 (n=469 academic libraries, percentages within region)
-20% or more -15% -10% -5% -5% or less Same +5% or less +5% +10% +15% +20% or more
How does your total library budget for thenextfinancialyear, compare with this year? [do not allow for inflation]
North AmericaRest of the world
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The financial outlook total budget Q17 Future budgetCIBER Charleston Information Observatory 2009 (n=466 academic libraries, percentages within region)
-20% or more -15% -10% -5% -5% or less Same +5% or less +5% +10% +15% +20% or more
Where do you anticipate your library budget will bein twoyears time, compared with today [do not allow for inflation]
North AmericaRest of the world
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The financial outlook total budget Q18 Changes in priorityCIBER Charleston Information Observatory 2009 (n=444 academic libraries, worldwide, percentages)
What change do you expect or plan for your libraryexpenditures in the following areas over the next two years?
Services
Infrastructure
Personnel
Resources
Large decrease Small decrease No change Small increase Large increase
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The financial outlook
Library personnel budgets
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The financial outlook staffQ20 Nature of any staff cutsCIBER Charleston Information Observatory 2009 (n=89 academic libraries, worldwide, mean ratings)
How are those staff cuts most likely to fall?
Regrading
Redundancy or layoffs
Voluntary redundancy or early retirement
Freeze on recruitment
Salary cuts
Unpaid holidays
Cuts in hours
Restructuring
Not replacing staff who retire or leave
North AmericaRest of the world
Mean responses, 1=very unlikely, 4=very likely
significant
difference
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The financial outlook services Q22 Nature of any service cutsCIBER Charleston Information Observatory 2009 (n=57 academic libraries, worldwide, mean ratings)
Where are those service or infrastructurecuts most likely to fall?
Reduced opening hours
Building plans shelved
Planned IT projects put back
Reduced library training or instruction
Reduced enquiry desk services
North AmericaRest of the world
Mean responses, 1=very unlikely, 4=very likely
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The financial outlook
Library resources budgets
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The financial outlook resources Q24 Current resources spendCIBER Charleston Information Observatory 2009 (n=254 academic libraries, percentages within region)
In percentage terms, roughly indicate thebalance of your spending on library resourcesthis year across the following categories?
Rest of the worldNorth America
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The financial outlook resources Q26 Resource cutsCIBER Charleston Information Observatory 2009 (n=391 academic libraries, percentages within region)
Are you planning to cut your resourcesbudget over the next two years?
Yes
No
Too early to say
North AmericaRest of the world
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The financial outlook resources Q27 Nature of any resource cutsCIBER Charleston Information Observatory 2009 (n=89 academic libraries, mean ratings)
Where are those cuts in resources most likely to fall?
Print books
Monographs
E-books
Serials (p-only)
Serials (e-only)
Serials (p/e)
Database subscriptions
North AmericaRest of the world
Mean responses, 1=very unlikely, 4=very likely
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Balancing the budget
Trade-off analysis
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Balancing the budget Q28 Making cutbacksCIBER Charleston Information Observatory 2009 (n=376 academic libraries worldwide)
Cut staff Cut resources Cut services
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Balancing the budget Q29 Greater co-operationCIBER Charleston Information Observatory 2009 (n=371 academic libraries worldwide)
Staff savings Resource savings Operational savings
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Balancing the budget Q30 Seeking additional fundingCIBER Charleston Information Observatory 2009 (n=358 academic libraries worldwide)
A bigger share of the institutional cake
Introducing or increasing charges
Looking for external funding
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Balancing the budget Q31 Digital purchasing optionsCIBER Charleston Information Observatory 2009 (n=315 academic libraries worldwide)
Digital collections
Individual titles from publishers
Individual titles from vendors
Automated book vendor approval plans
Patron-driven access model
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Balancing the budget Q32 Doing things differentlyCIBER Charleston Information Observatory 2009 (n=358 academic libraries worldwide)
Accelerating the shift to e-only
Directing users to free electronic resources
Outsourcing services or infrastructure
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Balancing the budget Q34 OverviewCIBER Charleston Information Observatory 2009 (n=362 academic libraries worldwide)
Making cutbacks
Greater library co-operation
Seeking additional funding
Doing things differently
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Looking forward
Views on the future
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Looking forward Q34 Views of library opinion formersCIBER Charleston Information Observatory 2009 (n=356 academic libraries, mean ratings)
To what extent do you agree or disagree
with the following statements?
The economy will recover in the next two years
The impact on libraries will be severe and long lasting
Library budgets will suffer in the next two years but then recover
The downturn will focus resources where the greatest value is delivered
The downturn will focus library thinking on return on investment
North AmericaRest of the world
Mean responses,
-2=strongly disagree,
+2=strongly agree