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2 0 1 2 U L APre-
Conference04-25-2012
COLLABORATION:
A PROVEN MODEL FOR LIBRARY
SUCCESS
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THE LINK
COLLABORATION
OUTREACH
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WHAT IS LIBRARY OUTREACH?
Staff stepping
Out of the
Building to provide Services for
those Unable to Seek them.
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society
• Digital society• Continuous,
uninterrupted information access
• Digital natives who are information literate
• Global economy & marketplace
• Information & reference competition
technology
• Rapid changes• Mobile access• Information overload• Multiple information
formats• Multiple delivery
methods
education
• 21st Century Skills• Digital natives being
taught advanced information literacy skills
• Engaged and Collaborative learning
REVIEW - EXTERNAL INFLUENCES
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REVIEW - CHANGES IN LIBRARIES
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Geography of the Community
Demography of the Community
Technological Dimension
Economic Dimension
Political Dimension
Social / Institutional Dimension
Ideological / Values Dimension
Conceptual / Worldview Dimension
DIMENSIONS OF COMMUNITY
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LEVELS OF COLLABORATION
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LEVEL 1 -- NETWORKING
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Basic and Informal Minimal level of trust
required Limited time requirement Exchange of information
The goal is to “Inform”
Outcomes Identification of key
contacts in other organizations
Increase in shared understanding of each other
Builds a foundation for going to higher levels of time/trust/turf
NETWORKING
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LEVEL 2 -- COORDINATION
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“Harmonizing” activities or operations
Done to reduce redundancies
Requires time and trust from all parties
Still no crossover on turf
The goal is to “Consult”
Outcomes Starting to build bridge
between groups Understand each other on a
working level Increased communication
between groups
COORDINATING
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LEVEL 3 -- COOPERATION
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Adds in the element of crossing into each other’s turf.
Sharing Resources MOUs, shared staff, client,
etc.
The goal is to “Involve”
Outcomes Deeper understanding of
each organization Shared sense of mission Formal ties between
groups Mechanisms that ensure
the groups stay connected and communicating
COOPERATING
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LEVEL 4 -- COLLABORATION
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Partners share time, trust, turf
Recognize individual expertise
Shared risks, rewards and benefi ts Joint leadership Common budget Specific roles and
responsibilities
Outcomes Resources are multiplied More can be accomplished Organizations are stronger
individually because they support each other’s eff orts
Each group can report back to governing boards on positive outcomes
COLLABORATING
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UNCLEAR PURPOSE OR GOAL
POOR COMMUNICATION
UNCLEAR EXPECTATIONS
DISASTER!
BARRIERS TOSUCCESSFUL COLLABORATION
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Understand the needs of your partner
Understand the limits and competing demands of both you and your partner
Consistent communication
KEYS TOSUCCESSFUL COLLABORATION
TIME PATIENCE
RESPECTPHYSICAL PRESENCE
COMMITMENT
RELATIONSHIP
&
EFFECTIVECOLLABORATI
ON
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You already have the trust of the community
You are embedded in the community
You have meeting spaces
You have connections, contacts, partners
THE LIBRARY ISA STRATEGIC PARTNER