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Unit 10
Word building
Conflict
Vocabular
y
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Phm Th M LinhNguyn Th Hng NhungNguyn Th Ngc nhBi Th Thy QunhNguyn Thin ThutHong Thy PhngHunh Hng Linh
Group 1
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A.Use the correct form of these words tocomplete the first two columns of the chart
1 Patience2 Calmness3 Weakness4 Credibility5 Emotion6 Consistency
7 Sympathy8 _________9 Enthusiasm10 _________
Noun Adjective
______________________________________________________
_________formal
_________creative
Opposite
_________nervousstrong
_________*__________________
_________informal
__________________*
patient
formality
creativityenthusiatic
sympathetic
consistentemotionalcredibleweakcalm
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Opposite meanings of the adjectivesabove are formed in one of three
ways:
Using a prefix un-,in-,im-
Formal informal
Using a differrent word
Weak strong
Using a paraphrase
Credible not credible
Creative not (very) creative
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. omp e e e r g - an co umn othe chart with opposites of the
adjectives
1 Patience2 Calmness3 Weakness4 Credibility5 Emotion6 Consistency
7 Sympathy8 _________9 Enthusiasm10 _________
Noun Adjective
______________________________________________________
_________formal
_________creative
Opposite
_________nervousstrong
_________*__________________
_________informal
__________________*
patient
formality
creativity notcreative
unemotionalnotcredible
impatient
enthusiatic
sympathetic
consistentemotionalcredibleweakcalm
inconsiste
ntunsympatheticunenthusiatic
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.opposite to complete the followingsentences
1. He gets very angry if people are late fornegotiations.
He is very .
2. She always has ideals and easily findssolutions to problems.
She is a very..person
3. He never shows anger, enthusiasm ordisappointment during a negotiation.
He is totally ..
impatient
creative
unemotional
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4. He always agrees with everything his
negotiating partner suggests.
He is ..
5. I told him I was felling really bad, and all he
asked was Will you be able to meet the
deadline?
How can anyone be so..?
6. He likes people to feel comfortable and relaxed
during a negotiation.
An ..atmosphere is very
.opposite to complete the followingsentences
inconsistent
unsympathetic
informal
D B d li i f
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D. Best and worst qualities for anegotiator
Patient
Calme Crediable
Unemotional
Creative
Impatient
Nervous Not crediable
Emotional
Not creative
Best qualities Worst qualities
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PatienceA good negotiator is patient. You will makemore mistakes when you are hurried or in ahurry.
Negotiations often involve more than just aone-off meeting, and in some cases it cantake considerable lengths of time to reach
agreement. Sometimes barriers need to bebroken down or trust needs to be builtbefore one or other party is prepared tocommit to a resolution, so it is important not
to rush things.
Best qualities for a negotiator
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It is necessary for a good negotiator tobe patient. This is chiefly because anegotiation will be limited if a negotiatorstarts it in too straightforward a way,
which may yield some short-term resultsonly. So to make both negotiator and hisopponent nearer their common goals isbut a time-consuming job. But this will
most probably bring not onlysatisfactions to both sides but alsoachieve long term results.
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CalmRemaining calm is a very useful quality inpeople who take part in the negotiationprocess. In particular, when you arepersonally attacked or when you are instressful situations.
They must remain calm and keep a level of
emotional detachment. If the Negotiatorbecomes angry or overly sympathetic, hemight deviate from his game plan and act withhis heart instead of his head.
Best qualities for a negotiator
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Crediable
For any relationship to work there must be a basis oftrust. Negotiations are colored by the natural inclinationof each person involved to trust or distrust the other.This need to trust each other is essential for groups of
people to function well together.
If one person makes a habit of breaching a confidence,breaking his word or outright lying distrust will causestrife and distrust in the relationships. This distrust, if left
unchecked, will grow into resentment and ultimately ruinthe relationship.
Consider your future when contemplating breaching thetrust with someone you care about. Is the quick victory
really worth the long term impact?
Best qualities for a negotiator
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UnemotionalNothing kills creativity quicker than anger,pride, embarrassment, envy, greed, or otherstrong negative emotion. Anger is often anexpression of fear, or lack of confidence inour ability to get want we think we want.Anger is very much self centered. Emotional
outbursts tend to escalate rather than solvea conflict. If we can improve our ability tomanage our emotions and respond withoutgetting defensive, we have gone a long way
toward creative negotiation.
Best qualities for a negotiator