Download - Continuous innovation hkie present
CONTINUOUS INNOVATIONSharing at hkie, nov 2011
!!
add me facebook: erwinhuang1 erwin huang, entrepreneur
•Sustain
•Innovation
AGENDA
•from Apple to Apple App
•from 平安 TO 手機
•from 窮富翁 TO
INCLUSION
FROM APPLE.. TO APPLE.. TO APPLE APP..
• its the design
•what is design
ITS NOT JUST TECH
• its not fine art
• its about
•target audience,
•time,
•$$
•Results
WHAT IS DESIGN?
•the logo
•newspaper in 1965
!
•Appledaily logo
THE APPLE DAILY DESIGN
FROM 平安 TO 手機to iPad
•disaster.. in 1995
•
THE HISTORY OF SCHSA
• its about the customer
ITS JUST NOT ABOUT THE TECH
UNDERSTANDING CUSTOMER-CENTRIC SYSTEMS: HSBC
• Customer “Life-Cycle” • When you are 12, your mother open your first
Bank Account.. Your first HSBC account • 15 your first ATM card… • When you are 18, HSBC offers you your
University Loan, or your first Credit card (even when you have no credit yet)
• When you are 23, HSBC will be your natural choice for your first Salary payment… then first Autopay
• 24, your first Tax • 30 your first Insurance sales • 34 your first house mortgage • 35 plan for your first kid.. • 35 your investment accounts • 45 your retirement accounts etc…
Aging Population
•New Factors !•An Aging Society!•More People with Special Needs!•Mobility!
•Changing Consumption model!•Fixed line vs Mobile
15
MOBILE LINK DEVICE
Full-duplex
voice
communication!
!
Auto-answer
Location !searching !& tracking
Remote!Volume!Control
RF!Transmission
Remote-!Controlled!Emergency!
Alarm
One-touch Button
Pull Pin
11
HOW MOBILELINK WORKS?
A live demo
• its about the customer
•my toughest customer..
•this is my mother in law
ITS NOT JUST TECH
•from security
•to active lifestyle
•to connection
ITS ABOUT CUSTOMER VALUE
FROM 窮富翁.. TO INCLUSION.. TO APPLE APP..
The Digital Divide
The Netbook Revolution
What’s so Revolutionary about Netbook?
NICE X SLAM
Size?
Weight?!
Screen? !
Battery?
Price?!
NETBOOK REVOLUTION
What happened to the last generation netbooks?
Have you seen a <$1500 Netbook?
A lot of them are Scrapped!!
A gross mis-use of resource in the economy!
Wireless 3G network
How many 3G networks run in this room..
Over capacity of Network resource
Marginal Cost vs Marginal Utility
NETWORK!
NICE
Netbook Inclusion for Children Empowerment
Netbook + Network
People + Network
NICE: DELIVERING HOPE THRU WALKING TOGETHER
Walking together:
As Mentors/Mentee, as Bros and Sisters, as Close Companion
Walking together :
Access Anywhere, Anytime
Physical and Virtual
Independence
Love and Care for/by others
Family
Self Confidence
Priorities
Time Management
Money Management
Emotion Management
Career Planning
Dreams and Visions..
NICE: LIFE VALUE TOPICS
SLAM
The Servant Leader Concept
To become a true leader, one must learn to serve first
Walk the difficult path, learn the way of the poort
Respect is earned not given
Build Your Own Identity
• its about the customer
ITS JUST NOT ABOUT THE TECH
•Sustain
•Innovation
SUMMARY
•from Apple to Apple App
•from 平安 TO 手機
•from 窮富翁 TO
INCLUSION
•add me at facebook
•erwinhuang
!
•future projects:
•a eMagazine market?
•Digital retailing?
DISCUSSIONS