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MAKING A DIFFERENCE FOR EFFECTIVENESS/EFFICIENCY (MADE) FOR2016
Our Aim What will we do diferently? How w wi!! "o i#$
POLICY
• Amendment on theGuidelines reAccreditation o CO(to include alsoB ACO!"
• #AO on #$I Ba%wisPro%ram
• Lead con&enor owell're resentedconsumeror%ani)ations
• Bein% the lead a%encyin issuin% a olicy onconsumer *ualityawareness
+uality oser&ice, roduct-redress-
Policy inter&entionCO summit.tili)e social media/ tayouth or%ani)ations- localor%ani)ations- !YC- 01
2andatin% B toartici ate in the Ba%wis
Pro%34enewal o awardee ore&ery 5 years
A#6OCACY
• #e&elo ment o !ewI C 2aterials
• 7 andin% the #$IBa%wis Pro%ram8sCo&era%e
• 4e&itali)ation-0tren%thenin% and
m owerment oConsumer Grou s
• Awards Pro%ram orConsumer Grou s
• nhancement o theC42 0ystem
• 0u ly Chain 0tudy
• 4e'9rand I Cmaterials (loo: ; eel"
• Airin% o #$IIn omercials inLeadin% $6 !etwor:s
O en or u9lic < online=lin% o com laints
Come u with > a er on
• @ire consultant• 4eality $6 ro%ram
on consumerconcern
• '9oo:s- consumerli9rary
• #e&elo radio lu%s
In' laced #$0 ( ossi9lelin: to C42"
.!# .$ILI A$IO!
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