Download - Creating 'Intentional Culture in the Workplace’

Intentional culture: How to build a strong work culture

Clare CoonanFive Degrees Consulting10/14/10

Copyright ©2010 by Five Degrees Consulting. All rights reserved.

What you get today

• What is corporate culture• What differentiates a strong culture from a

weak culture• 8 practices for building an engaged culture


Culture

“The way things get donearound here.”


Talk = Walk


My Values Exercise


What do you do daily or weekly to express this value?


Jack Welch on business

Employee Engagement

CustomerSatisfaction

Free Cash Flow


Engaged vs. disengaged


Finding your people


Culture of Engagement

8 Practices of Universal Valuing


Your #1 Job

Help Other Succeed


Communicate: “You Matter”


Honor the Absent


2 out of 3 Rule

• Say something negative• Say someone’s name (identify the

person)• Someone else can hear


Tornadoes at Work

Avoid

Walk Away

Change the topic


See The Problem, Own The Problem


Rank Your Team

• 8-10 = do this most of the time• 6-7 = do this often• 4-5 = do this some of the time• 1-3 = do this rarely

job #1 = help others succeedcommunicate “you matter”

honor the absentsee the problem, own the problem


Autonomous Culture vs.Compliance Culture


Transparent Communication

I trust you!


Information is not a Thing


Information is Organic


Inclusive Decision Making


Creative Space


Seek and Give Routine Feedback

2008 World SeriesPerformance

5 games21 at Bats3 runs scored6 hits1 double3 home runs6 runs batted in (rbi)3 base on balls (walk)9 strike outs.286 batting average


Modelthe Way

Integrity

Know Yourself

Seek Feedback

Actions

Alignment

Wisdom

Humility


Rank Your Team

• 8-10 = do this most of the time• 6-7 = do this often• 4-5 = do this some of the time• 1-3 = do this rarely

transparent communicationinclusive decision making

creative spaceseek and give feedback


Thank you

Questions?

Clare [email protected]


Thank you to our speaker

Download - Creating 'Intentional Culture in the Workplace’

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