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Powering The Social Economy
datasift.com | @datasift | [email protected]
Insight from the Noise: From Big Social Data to Meaningful, Actionable Intelligence
DataSift
Technical Product Marketing Manager
Chris Parsons
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Social went mainstream
25% of all time online
1 in 4 people on planet
>75,000 items/second of public social data
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Creating a wealth of data outside your enterprise
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Yet, Companies Unable to Surface Insights That Drive Competitive Advantage
Inflexible Apps Social Silos Disconnected Data
Purpose-built apps prevent ad hoc
analysis
Social applications do not integrate with each other
Social data not integrated with business data
25% - 35% of the digital universe
contains valuable information yet to be
analyzed, much of that locked in social
data.
79% of marketers run social campaigns
in silos.
Only 34% companies say that they
associate social media efforts with business metrics.
IDC, Digital Universe Report 2012
IBM Survey of CMOs 2012 Altimeter, State of Social Business 2013
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Social is data-rich
A single Tweet contains 120 items of data
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Social firehoses Big. Fast. Messy. Text.
emit
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The result:
>80%
aggregate curate ingest structure
standardize
normalize
extractfilter clean contextualize
tag enhance augment enrich deliver
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Today – using social to make better business decisions
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Where Social is Heading
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Profile
Con
tent
CustomerJournalist
Signifies Churn
High-Value Customer
Building Customer Context
By extracting meaning and context
Analytics can go deeper. Data becomes actionable.
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Big Data for streaming, social data
Aggregate DeliverProcess
>1Bn items daily Unique CSDL Language for real-time and historical data
processing
Enterprise Data Delivery Cloud
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Enrichments: Increase Value By Adding Meaning to Data
Add valuable meta data to the raw feeds
in real-time
Get more precise by adding enrichment data to your filters
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Example: Link resolution
> Resolving a shortened link
• follow redirects to final webpage
• retrieve url, title, SEO keywords etc.
• store on the interaction
> Don’t try this at home.
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Test Drive DataSiftSet up a free trial
account at:
datasift.com/get-started
Questions?Contact Name
Follow us@DataSift
@ChrisParsons7
@JayKrall
Thank You
#DSwebinar