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Bora Özkent
NEW VENTURE DEVELOPMENT/DAY-3
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New Venture Development, Bora Özkent 2014
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PRESENT BUSINESS CANVAS FOR YOUR IDEA
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New Venture Development, Bora Özkent 2014
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WHAT HAVE YOU LEARNED FROM THE READING ASSIGNMENTS?
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New Venture Development, Bora Özkent 2014
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New Venture Development, Bora Özkent 2014
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CUSTOMER INTERVIEWS
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What is the Biggest Problem?
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New Venture Development, Bora Özkent 2014 9
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Four Main Outcomes
• How do customers solve the problem today? How do they do the job today?
• Do customers care about the problems that you mention in your canvas? Are they looking for a solution?
• Do customers have other problems worth solving?
• Who is going to be the early adaptor and their persona.
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What You Should Learn?..
• How is your customer currently dealing with this task/problem? (What solution/process are they using?)
• What do they like about their current solution/process?• Is there some other solution/process you’ve tried in the past that was better
or worse?• What do they wish they could do that currently isn’t possible or practical?• If they could do [answer to the above question], how would that make their
lives better?• Who is involved with this solution/process? How long does it take?• What is their state of mind when doing this task? How
busy/hurried/stressed/bored/frustrated? [note: learn this by watching their facial expressions and listening to their voice]
• What are they doing immediately before and after their current solution/process?
• How much time or money would they be willing to invest in a solution that made their lives easier?
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Do’s and Don’ts About Customer Interview
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Steve Blank’s Check List
Watch Steve Blank Checklist Videoshttps://www.youtube.com/watch?v=zOqvoMMcq7I&list=PLcdm0yqdmhJopRkThQ16Wc8LXqSoQg15m
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Do’s and Don’ts About Customer Interview
14https://www.youtube.com/channel/UCsK2-j7YBb-AamoSDXROPjw
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Who Is The Early Adaptor?
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Who Is The Early Adaptor?
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1. Has a problem2. Is aware of having a problem3. Has been actively looking for a solution4. Has put together a solution out of piece
parts5. Has or can acquire a budgethttp://www.spikelab.org/blog/early-adopters-definition.html
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Customer Persona of the Early Adaptor
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http://www.spikelab.org/blog/persona-development.html
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50 Lira Challenge
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Homework For Next Session
• Perform the 50 TL CHALLENGE– No gambling, no begging, no cheating, no unethical or unlawful action– Prepare 3 minute presentation
• What was you initial idea• What happened during the process – Funy incidents• How your money grew• What have you learned
• Read Book: Running Lean– Part 3: Chapter 5– Part 4: Chapter 6 and Chapter 7
• Read Persona and Early Adaptor Articles– http://www.spikelab.org/blog/early-adopters-definition.html– http://www.spikelab.org/blog/persona-development.html
• Watch Steve Blank Checklist Videos– https
://www.youtube.com/watch?v=zOqvoMMcq7I&list=PLcdm0yqdmhJopRkThQ16Wc8LXqSoQg15m 19
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Homework For Next Session
• Make 25 Customer Interviews and 10 Supplier Interviews per group, document them on the problem interview sheets, bring sheets to the class.
• Learn from your customers about your business idea and develop Lean Canvas Version 2.
• Prepare powerpoint presentation– Initial lean canvas– What you have learned from customers– Describe your early adaptor customer and supplier personas in detail– New lean canvas (Show what has changed)
• Send the presentation to me latest March 22nd 12PM.• Other Recommended Resources For Customer Interviews
– 26 Resources to Help You Master Customer Development Interviews https://blog.kissmetrics.com/26-customer-development-resources
– http://www.cindyalvarez.com– https://www.youtube.com/channel/UCsK2-j7YBb-AamoSDXROPjw
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