1

Primary/Secondary/Research

31. Process owner assigned on-going PMCS accountabilityOther

30. Process Management Control System functioning (with stable X & Yindicators)

Capability Analysis

29.Process satisfies performance requirements for initial Y indicatRun charts Control charts

28. Full-scale start-up plan and training completedAction plan PMCS

27. Final detailed design completed and PMCS developedDetailed implementation plan

26.Pilot run results evaluated (including cost/benefit), X & Y indi validated

FMEA Errorproofing

GraphsVALIDATE5

25. Pilot/verification test plan developedOther

24. Multi-generational design plan developedCost/Benefit/Analysis

23. Detail design review conducted and modifications madePMCS Design Review

22. Enabling design elements identified and developedMGP Value Analysis

21. Detail design evaluated for value, productivity, capability and cost/benefitsFMEA Errorproofing

20.Process indicators (Xs) identified and linked to outcome indicat ors ( Ys ) Productivity/Analysis

19. Alterative detail designs developed and evaluatedFlowcharts SimulationDESIGN4

18. High- level design review conducted and modifications madeOther

17. Potential pitfalls in the design evaluated and eliminated or min imized Design Review

16. High-level design demonstrates capability to meet customer CTQsQFD Structure Trees

15. High-level process design alternatives developed and evaluatedFMEA Error-Proof

14. Selected design track consistently followed to produce high-level designMatrices Flowcharts

Benchmarking Interview Guide

ANALYZE3

13. Development risks assessed and exit strategies developedOther

12. Design methodology selectedRisk Assessment

11. Overall product/service requirements determined and prioritizedBrainstorming

10. *0utcome indicator for current process measured againstCTQsCTQ Matrix

9. Customer specifications forCTQs identifiedKano Analysis

8. Associated process outcome indicators (Ys) to measure CTQs Customer/Market Research

7. Customer needs defined & prioritized (CTQs)Competitive Analysis

MEASURE2

6. Project plan completed

5. Preliminary opportunity/gap statement developed and reviewed withsponsor

Other

4. Product/service objective and target customers determined*Process Flowchart

3. Scope of project determined (i.e. process boundaries)Customer Surveys

2. Outcome indicator(s) reflecting preliminary opportunity/gapLinkage

1. Link established to related TLIs and core process outcome indicators ( Ys )Project Planning SheetDEFINE1

TEAM EFFORT

CommentsObjective and CheckpointsTools/Techniques(* =applies only to redesign)

Story Step Name#

Presentation Date:Team Name:D-M-A -D-

Primary/Secondary/Research

31. Process owner assigned on-going PMCS accountabilityOther

30. Process Management Control System functioning (with stable X & Yindicators)

Capability Analysis

29. Process satisfies performance requirements for initial Y indicator(s)Run charts Control charts

28. Full-scale start-up plan and training completedAction plan PMCS

27. Final detailed design completed and PMCS developedDetailed implementation plan

26. Pilot run results evaluated (including cost/benefit), X & Y indicators validated

FMEA Errorproofing

GraphsVALIDATE5

25. Pilot/verification test plan developedOther

24. Multi-generational design plan developedCost/Benefit/Analysis

23. Detail design review conducted and modifications madePMCS Design Review

22. Enabling design elements identified and developedMGP Value Analysis

21. Detail design evaluated for value, productivity, capability and cost/benefitsFMEA Errorproofing

20. Process indicators (Xs) identified and linked to outcome indicat Productivity/Analysis

19. Alterative detail designs developed and evaluatedFlowcharts SimulationDESIGN4

18. High-level design review conducted and modifications madeOther

17. Potential pitfalls in the design evaluated and eliminated or minDesign Review

16. High-level design demonstrates capability to meet customer QFD Structure Trees

15. High-level process design alternatives developed and evaluatedFMEA

14. Selected design track consistently followed to produce high-level designMatrices Flowcharts

Benchmarking Interview Guide

3

13. Development risks assessed and exit strategies developedOther

12. Design methodology selectedRisk Assessment

11. Overall product/service requirements determined and prioritizedBrainstorming

10. *0utcome indicator for current process measured againstCTQsCTQ Matrix

9. Customer specifications forCTQs identifiedKano Analysis

8. Associated process outcome indicators (Ys) to measure CTQs Customer/Market Research

7. Customer needs defined & prioritized (CTQs)Competitive Analysis

To identify customer needs, specify CTQs, product/service requirements

MEASURE2

6. Project plan completed

5. Preliminary opportunity/gap statement developed and reviewedsponsor

Other

4. Product/service objective and target customers determined*Process Flowchart

3. Scope of project determined (i.e. process boundaries)Customer Surveys

2. Outcome indicator(s) reflecting preliminary opportunity/gapLinkage

1. Link established to related TLIs and core process outcome indicators (Project Planning Sheet

To identify business objectives, project scope, product/service concept and develop project plan

DEFINE1

3. The team members regularly attended all meetings.2. Team scheduled and held frequent meetings.1. The Back Belt and members were trained in the process.To plan and implement the process design/redesign

TEAM EFFORT

CommentsObjective and CheckpointsTools/Techniques(* =applies only to redesign)

Story Step Name#

Design Area:Presentation Date:Team Name:

D-M - -D-V STORY REVIEW FORM

To convert customer product/service requirements into process design requirements and establish a high-level design

To develop, evaluate and select a detailed process/product design

To assure new design meets customer requirements, institutionalize it, and implement on-going monitoring