EDIT YOUR LOYALTY REWARDS PROGRAM ORDER
Customising your monthly Loyalty Rewards Order is easier than ever with our new and improved Shopping Cart!
STEP 1
Once logged into your Virtual Office (VO) click on the 2nd tab up the top: ‘SHOP’. Then click on the ‘New Shopping Cart’ button.
STEP 2
Click on the Loyalty Rewards Program template you would like to edit.
STEP 2 b
STEP 3
Check the box, to use your points to pay for an item on your order. Please Note: Any item paid for with points will not have PV and will not be automatically included in your next month’s order.
EDIT THE DETAILS OF YOUR LRP ORDER
Click ‘edit’ to change your Shipping Address, Billing Address, Payment Information, and Processing Date.
Click here to cancel this LRP Order. FYI: This option is only available if you have multiple LRP Orders.
Select your preferred Shipping Method. Your order total will update automatically. Edit your email address.
Change item quantities. Always make sure to click ‘VIEW TOTALS’ and then ‘SAVE CHANGES’ after editing your LRP template. EDIT SHIPPING ADDRESS
Here you may:
• Click ‘+Add New Address’ to add a new address to your account.*
• Select a saved address.
• Edit a saved address.
*IMPORTANT: After you have added a new address, you will also need to select the address on this screen or else it will not update on your order.
Enter all Required Information (marked with a red dot). Click ‘SAVE’
*IMPORTANT: After you have added a new address, you will also need to select the address on the previous screen or else it will not update on your order.
Here you may:
• Click ‘+Add New Payment’ to add a new credit card to your account.*
• Select a saved credit card.
• Remove a saved credit card.
• Edit a saved credit card.
*IMPORTANT: After you have added a new credit card, you will also need to select the card on this screen or else it will not update on your order.
EDIT SHIPPING ADDRESS
EDIT ITEMS & QUANTITIES
Edit product quantities here.
You can quickly add items by searching them in the “Quick to Add Cart” box. Or you may click ‘CONTINUE SHOPPING’ to add items and view product descriptions and pictures.
Always be sure to click ‘VIEW TOTALS’ to update your order total, and then ‘SAVE CHANGES’.
EDIT PROCESSING DATE
EDIT SHIPPING METHOD
Select your preferred shipping method. Your order total will update automatically.
STEP 4
You may click ‘PROCESS ORDER NOW’ to have your order processed today.
If you do not want your order to process today, click ‘CONTINUE SHOPPING’ and it will bring you back to the main shopping cart page.
Click ‘RETURN TO CART’ to go back and edit order information.
Note the summary of next month’s scheduled order.
REVIEW YOUR ORDER DETAILS
STEP 5
RETURN TO MAIN PAGE
After clicking ‘CONTINUE SHOPPING’, it will bring you to the main shopping cart page. Note the summary of your Scheduled LRP Orders in the upper LEFT corner of the page. Browsing and adding products to your Cart at this time will be adding items to the LRP Order you were previously editing. If you would like to stop editing your LRP template and clear any unsaved changes, click “Abandon Edits”.
*IMPORTANT: If you have two Local Loyalty Rewards Templates set up e.g. 1) for Will Call and 2) another for postal to an address – make sure you cancel both if you no longer want a Local Loyalty Rewards Template.