processing your loyalty order online. table of contents click for direct link to your preferred...
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Processing Your Loyalty Order Online
Table of Contents
Click for direct link to your preferred topic:
Process your Loyalty Rewards Order
TODAY
Edit your Loyalty Rewards Order
Add Points to LRP Order
Edit Shipping Address
Edit Billing Address
Edit Payment
Edit Email Address on LRP/Order
Edit LRP Processing Date
Edit Shipping Method
You are now in the new Shopping Cart in your Virtual Office.
Locate your Scheduled Loyalty Orders on the right side of the screen
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To process your Loyalty Order today click on the “Ship Now” button located next to the appropriate Loyalty Order
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Here you will be able to review your order before processing it.
To process your order today, just as it appears here, click “Process Order Now.”P
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If you would like to make changes to the order before you process it, click on “Return to Cart”
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On the “My Cart” screen, you can make all types of changes to your order
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In the LRP ID #_____ box you can review the products on your order and make changes.P
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To add items to your order, use the “Quick Add to Cart” box.
Simply type in the name of the product you want to add.Then select the appropriate item from the options given.
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To see total cost of order with shipping and tax, click on
“View Totals” in the Order Summary
Section of the My Cart Screen
To delete unwanted items, click the corresponding red X in the “Remove Item” column
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To change the quantity of an item, use the corresponding boxes in the “Quantity” column
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To use your Loyalty Rewards Points to pay for product, use the drop-down menu in the “Use Points?” column.
Select the quantity of that product that you would like to purchase with points.
You can also check to see how many points you have available to use
NOTE: If you are editing your Loyalty Order, you cannot choose to
have all the products paid for with points (Please see “Point Orders Online” for more information).
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This is how you can combine
points with your LRP Order!!!
Once you have made your desired changes to your order, Click on “Continue”.
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You will be taken to the Order Review screen
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Review your order to ensure it is exactly what you want
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Click on “Continue Shopping” if you wish to add more items to your orderClick on “Return to Cart” if you want to change shipping information, credit card info, etc.
Click on “Clear Changes” if you wish to revert your order to its last saved status
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There will also be a notice letting you know when your order will process again if you do not make any changes beforehand.Pro
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Click “Process Order Now” to confirm that you want to process the order today
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Once you choose “Process Order Now”
Your credit card will be charged and your order will ship today.
Please Note: Orders must be placed before 11:00AM MST in order for it to ship today.• However, the date (and volume) for the order WILL be
today – whether it ships today or tomorrow
If you need assistance on your order, feel free to use the Chat button. • Our agents are on hand Monday – Friday 8AM to 6PM
MST to assist you with all your questions.
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To change your Shipping Address (for sending a gift, sending a retail order to a retail customer, etc.)
click on the “Edit” link next to your Ship To Information
A new window will appear.
In this new “Edit Shipping Address” window, you can:• Add new addresses• Select previously used
addresses• Edit previously used
addresses• Remove old addresses
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To change your Billing Address (if you use a new card this will help prevent it from being
declined) click on the “Edit” link next to your Bill To Information
A new window will appear.
In this new “Edit Billing Address” window, you can:• Add new addresses• Select previously
used addresses• Edit previously used
addresses• Remove old
addresses
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To change your Payment information (when credit card is expired, or to use a different credit
card on this order) click on the “Edit” link next to your Payment Information
A new window will appear.
In this new “Edit Payment Information window, you can:• Add new payment
types• Select previously used
payment types• Edit previously used
payment types• Remove old payment
types
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aym
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To select where your Confirmation Email will be sent, click on the “Edit” button next to “Send Confirmation To”
A new window will appear.
In this new “Edit Email Address” box you can enter the email address that you wish this order’s Confirmation Email to be sent
NOTE: This will NOT change the email address associated with your account.
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To change your processing date, click on “Edit” next to “Monthly LRP Order Processing Date”
Choose your LRP processing date by clicking on the date you want• Remember: Make sure you
choose the 1-15th (with 125PV) to earn the Product of the Month!)
• Dates that are greyed out are closed• Either because they are
past, or they have reached their maximum volume
A new window will appear.
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View your subtotal, shipping, tax, Total Amount Due, and Total PV
Change your shipping method
You can also choose if the product on the order is for your personal use, or for resale:• Personal Consumption
should be selected only if you do not plan on reselling the product purchased on this order
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To edit your Loyalty Order and allow it to process on its scheduled date, click on the button located in the “Edit”
column under “Scheduled LRP Orders”
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You will be taken to the “My Cart” screen to review and make changes to your order.Ed
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You can add items to your cart in two ways:• Quick Add to Cart• Click on “Continue Shopping”
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To use the “Quick Add to Cart” box.
Simply type in the name of the product you want to add.Then select the appropriate item from the options given.
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To see total cost of order with shipping and tax, click on
“View Totals” in the Order Summary
Section of the My Cart Screen
Notice that you are now editing your LRP Order
If you do not want to edit your Loyalty Order, click “Abandon Edits”To add items to your Loyalty Order, use the Product Categories listed at the top of the page
If you click on “Continue Shopping”….
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In each Product Category, there will be subcategories that help to divide the product up and make it easier to find.
Simply click on a subcategory link to view items within that product line.
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To add an item to your cart, click the “Add to Cart” button beneath the item you wish to purchase.
You can change the quantity of the item in the quantity box listed below the item.
The two most recent items you have added will appear in the “Recently Added” box in your Cart Summary
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Once you have added all the items you want, click on “Go to Cart”E
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To delete unwanted items, click the corresponding red X in the “Remove Item” column
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To change the quantity of an item, use the corresponding boxes in the “Quantity” column
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NOTE: Points cannot be used on an order set to process on a future date. For more information, see “Process your Loyalty
Order Today”.
View your subtotal, shipping, tax, Total Amount Due, and Total PV
Change your shipping method
You can also choose if the product on the order is for your personal use, or for resale:• Personal Consumption
should be selected only if you do not plan on reselling the product purchased on this order
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To save your changes and allow your Loyalty Order to process on its scheduled date:
Click on “Save Changes.” Your changes will save and your Loyalty Order will process as scheduled.
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You will be then be directed back to the Shop Tab home, and a confirmation notice will be given in red at the top
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If you need assistance on your order, feel free to use the Chat button. • Our agents are on hand Monday – Friday 8AM to 6PM
MST to assist you with all your questions.
Ed
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ou
r S
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Loyalt
y
Ord
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