![Page 1: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/1.jpg)
Enjay AutoCALLCall Centre Solution for Automobile Dealers
![Page 2: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/2.jpg)
The Automobile BOOM
India is Largest Automobile Market (More than 4 M vehicles annually)
![Page 3: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/3.jpg)
Big Demand, Big Customer Expectation
Most Automobile dealers have their own Call Centers for Customer Care.
![Page 4: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/4.jpg)
DMS is not Enough
“Dealer management System DMS”, provided by Car Manufacturer is not enough
![Page 5: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/5.jpg)
DMS is not Enough
No Telephony Integration, No Customisation, No personalised Alerts.
![Page 6: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/6.jpg)
Frustrated with Manual Calling ?
No control over agents, false reporting, No quality control. Business Loss.
![Page 7: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/7.jpg)
Telecalling Solution Wanted
• DMS Integration• Sales & Service Followup• Insurance Sale & Renewal• EPABX Integration • Personalised Alerts to Customer• Customisable and Scalable.
![Page 8: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/8.jpg)
Enjay AutoCALLCall Centre Solution for Automobile Dealers
The Perfect Solution
![Page 9: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/9.jpg)
Telephony• Click to Call• Incoming Popup• Call Logs• Call Recording• Voice Broadcast• EPABX integration• IVR Routing• Conference• Multi Campaigns
![Page 10: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/10.jpg)
CRM• DMS Integration• Lead Management• Service Mgmt.• Reminders and
Followups• SMS / Email
integration• Call allocation and
followup• Insightful Reporting
![Page 11: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/11.jpg)
Telephony CRM• Click to Call• Incoming Popup• Call Logs• Call Recording• Voice Broadcast• EPABX integration• IVR Routing• Conference• Multi Campaigns
• DMS Integration• Lead Management• Service Mgmt.• Reminders and
Followups• SMS / Email
integration• Call allocation and
followup• Insightful Reporting
![Page 12: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/12.jpg)
Enjay AutoCALLCall Centre Solution for Automobile Dealers
The Perfect Solution
![Page 13: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/13.jpg)
Enjay AutoCALLCall Centre Solution for Automobile Dealers
The COMPLETE Solution
![Page 14: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/14.jpg)
Lets take a walkthrough
A Few screenshots Explaining the Experience
![Page 15: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/15.jpg)
Import from your DMS
Customisable Import Templates for your DMS. Import to Enjay AutoCALL
![Page 16: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/16.jpg)
Service Call Management
Every caller gets his list to call, with complete Call Management.
![Page 17: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/17.jpg)
Click to Call
With soft phone, talk handsfree, Hassle free instant connect with customers
![Page 18: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/18.jpg)
Popup Script, Teleprompting
No need to memorise what to speak, the Customised campaign wise script helps.
![Page 19: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/19.jpg)
One Click Call Desposition
Call disposition to help followup and decision making
![Page 20: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/20.jpg)
Complete Customer Details
Having all the information about customer in one Place.
![Page 21: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/21.jpg)
Customer Details (continued. . .)
These details can be customised !!!
![Page 22: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/22.jpg)
Insurance Details
Manage entire Customer information from one location.
![Page 23: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/23.jpg)
Campaign Details
Every Team member has his own task list, monitored by his Supervisor.
![Page 24: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/24.jpg)
Insightful Reports
Every Agent and Admin has his own CUSTOMISABLE Dashboard.
![Page 25: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/25.jpg)
Detailed Reports (eg.)
Userwise, Campaign wise, Calling report
![Page 26: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/26.jpg)
More Reports . . .
Most powerful Reporting Engine, lets you create your own reports.
![Page 27: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/27.jpg)
The InCOMPLETE Client List
• Chowgule Motors (Pune, Satara, Sangli, Goa, Ambegao, Katraj)
• Khodiyar Motors, Surat.• Comet Motors, Surat.• Crystal Honda, Pune.• Audi Call Center, Mumbai• AutoHangar, Mumbai• Mycar (Pune and Kanpur)
![Page 28: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/28.jpg)
Enjay AutoCALLCall Centre Solution for Automobile Dealers
The COMPLETE Solution
![Page 29: Enjay AutoCall Complete CRM and Telephony Solution for Car Automobile dealers](https://reader033.vdocument.in/reader033/viewer/2022060205/55a1ff491a28ab144c8b482f/html5/thumbnails/29.jpg)
Enjay AutoCALLCall Centre Solution for Automobile Dealers
www.enjayworld.com
Call us for a Demo +91-260-6612900